DevOps

What You’ll Do:

We’re looking for a skilled DevOps Engineer to help us build and maintain reliable, secure, and scalable infrastructure. You will work closely with our development, product, and security teams to streamline deployments, improve performance, and ensure cloud infrastructure resilience.

Responsibilities:

● Deploy, manage, and monitor infrastructure on Google Cloud Platform (GCP)

● Build CI/CD pipelines using Jenkins and integrate them with Git workflows

● Design and manage Kubernetes clusters and helm-based deployments

● Manage infrastructure as code using Terraform

● Set up logging, monitoring, and alerting (Stackdriver, Prometheus, Grafana)

● Ensure security best practices across cloud resources, networks, and secrets

● Automate repetitive operations and improve system reliability

● Collaborate with developers to troubleshoot and resolve issues in staging/production environments

What We’re Looking For:

Required Skills:

● 1–3 years of hands-on experience in a DevOps or SRE role

● Strong knowledge of GCP services (IAM, GKE, Cloud Run, VPC, Cloud Build, etc.)

● Proficiency in Kubernetes (deployment, scaling, troubleshooting)

● Experience with Terraform for infrastructure provisioning

● CI/CD pipeline setup using Jenkins, GitHub Actions, or similar tools

● Understanding of DevSecOps principles and cloud security practices

● Good command over Linux, shell scripting, and basic networking concepts

Nice to have:

● Experience with Docker, Helm, ArgoCD

● Exposure to other cloud platforms (AWS, Azure)

● Familiarity with incident response and disaster recovery planning

● Knowledge of logging and monitoring tools like ELK, Prometheus, Grafana

DevOps Engineer

Our engineering team is looking for Big-Data DevOps engineers to join the engineering team and help us automate the build, release, packaging and infrastructure provisioning and support processes. The candidate is expected to own the full life-cycle of provisioning, configuration management, monitoring, maintenance and support for cloud as well as on premise deployments.

Responsibilities

• 3-plus years of DevOps experience managing the Big Data application stack including HDFS, YARN, Spark, Hive and Hbase
• Deeper understanding of all the configurations required for installing and maintaining the infrastructure in the long run
• Experience setting up high availability, configuring resource allocation, setting up capacity schedulers, handling data recovery tasks
• Experience with middle-layer technologies including web servers (httpd, ningx),

application servers (Jboss, Tomcat) and database systems (postgres, mysql)

• Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
• Experience maintaining and hardening the infrastructure by regularly applying required security packages and patches
• Experience supporting on-premise solutions as well as on AWS cloud
• Experience working with and supporting Spark-based applications on YARN
• Experience with one or more automation tools such as Ansible, Terraform, etc
• Experience working with CI/CD tools like Jenkins and various test report and coverage Plugins
• Experience defining and automating the build, versioning and release processes for complex enterprise products
• Experience supporting clients remotely and on-site
• Experience working with and supporting Java- and Python-based tech stacks would be a Plus

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Hands on Experience with Linux administration

Experience using Python or Shell scripting (for Automation) 

Hands-on experience with Implementation of CI/CD Processes 

Experience working  with one cloud platforms (AWS or Azure or Google) 

Experience working with configuration management tools such as Ansible & Chef 

Experience working with  Containerization tool Docker.

Experience working with Container Orchestration tool Kubernetes.

Experience in source Control Management including SVN and/or Bitbucket

& GitHub

Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools 

Hands-on experience in Linux, Scripting Language & AWS is mandatory

Troubleshoot and Triage development, Production issues

• Ensure reliable operation of CI/CD pipelines
• Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
• Logging, metrics and alerting management.
• Creation of Bash/Python scripts for automation
• Performing root cause analysis for production errors.

• 2 years experience as Team Lead.
• Good Command on kubernetes.
• Proficient in Linux Commands line and troubleshooting.
• Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
• Hands-on experience with CI tooling preferably with Jenkins.
• Proficient in deployment using Ansible.
• Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloud formation etc.
• Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
• Scripting languages: Bash, Python, Groovy.
• Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

• 7-10 years experience with secure SDLC/DevSecOps practices such as automating security processes within CI/CD pipeline.
• At least 4 yrs. experience designing, and securing Data Lake & Web applications deployed to AWS, Azure, Scripting/Automation skills on Python, Shell, YAML, JSON
• At least 4 years of hands-on experience with software development lifecycle, Agile project management (e.g. Jira, Confluence), source code management (e.g. Git), build automation (e.g. Jenkins), code linting and code quality (e.g. SonarQube), test automation (e.g. Selenium)
• Hand-on & Solid understanding of Amazon Web Services & Azure-based Infra & applications
• Experience writing cloud formation templates, Jenkins, Kubernetes, Docker, and microservice application architecture and deployment.
• Strong know-how on VA/PT integration in CI/CD pipeline.
• Experience in handling financial solutions & customer-facing applications

Roles

• Accelerate enterprise cloud adoption while enabling rapid and stable delivery of capabilities using continuous integration and continuous deployment principles, methodologies, and technologies
• Manage & deliver diverse cloud [AWS, Azure, GCP] DevSecOps journeys
• Identify, prototype, engineer, and deploy emerging software engineering methodologies and tools
• Maximize automation and enhance DevSecOps pipelines and other tasks
• Define and promote enterprise software engineering and DevSecOps standards, practices, and behaviors
• Operate and support a suite of enterprise DevSecOps services
• Implement security automation to decrease the loop between the development and deployment processes.
• Support project teams to adopt & integrate the DevSecOps environment
• Managing application vulnerabilities, Data security, encryption, tokenization, access management, Secure SDLC, SAST/DAST
• Coordinate with development and operations teams for practical automation solutions and custom flows.
• Own DevSecOps initiatives by providing objective, practical and relevant ideas, insights, and advice.
• Act as Release gatekeeper with an understanding of OWASP top 10 lists of vulnerabilities, NIST SP-800-xx, NVD, CVSS scoring, etc concepts
• Build workflows to ensure a successful DevSecOps journey for various enterprise applications. 
• Understand the strategic direction to reach business goals across multiple projects & teams
• Collaborate with development teams to understand project deliverables and promote DevSecOps culture
• Formulate & deploy cloud automation strategies and tools

Skills

• Knowledge of the DevSecOps culture and principles.
• An understanding of cloud technologies & components
• A flair for programming languages such as Shell, Python, Java Scripts,
• Strong teamwork and communication skills.
• Knowledge of threat modeling and risk assessment techniques.
• Up-to-date knowledge of cybersecurity threats, current best practices, and the latest software.
• An understanding of programs such as Puppet, Chef, ThreatModeler, Checkmarx, Immunio, and Aqua.
• Strong know-how of Kubernetes, Docker, AWS, Azure-based deployments
• On the job learning for new programming languages, automation tools, deployment architectures

This person MUST have:

• B.E Computer Science or equivalent
• 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
• 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
• 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
• 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
• Experience configuring/maintaining one monitoring tool.
• Excellent verbal & written communication skills.
• Candidates with certifications - AWS, GCP, CKA, etc will be preferred
• Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).

Experience:

• Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2.

Location:

• Remotely, anywhere in India

Timings:

• The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Specific responsibilities commensurate with experience and include:

• Ability to react quickly and effectively to identify and resolve issues that heavily impact CI/CD system (immediate mitigation of impact, long-term resolution including strategies for risk mitigation/monitoring/alert for proactive resolution of potential future occurrences)
• Design, develop, unit test, and implement build automation scripts including environment configuration validation processes
• Automate and improve development process by evaluation and introduction of new tools and scripts, and manage their life cycle and validation
• Determine branching strategy and maintain branches for various components, products, and product lines
• Come up with solutions to open-ended problems that focus on workflow improvements for the Software department
• Address issues with well-defined requirements efficiently; come up with short-term and long-term solutions and staged deployment strategies
• Self-driven-- takes action to move tickets from start to completion with minimal oversight
• Ability to communicate with and consider perspectives of stakeholders including but not limited to: IT, software development, verification
• Ability to break down a problem into smaller components and solve them in a logical, controlled, clearly explainable approach
• Lead the creation and maintenance of a pre-production environment as a testbed for build process improvements and changes before deployment to the production environment
• Gather metrics via direct input, data based on analysis of developer working habits analysis and pain points to assess current state and areas requiring further improvement
• Define chain of communication and immediate paths of action in the case of a build fault state
• Ability to work within constraints of the internal network without access to commercial cloud solutions
• Create metrics that define ‘efficiency’ and ‘reliability’ in measurable terms, and track them
• Perform static code and security analysis
• Design and execute unit tests and perform code coverage analysis
• Able to work in Agile development team environment

• Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science or equivalent
• 6+ years (minimum) experience handling Build, Release, and Deployment of software on Windows and/or Linux environments (on-premise)
• Experience with the development and deployment of CM processes and tools
• Build automation for .NET using TeamCity (Jenkins is an asset)
• Scripting languages: Windows batch scripting, Powershell, Ant/NAnt
• Source control systems usage, branching strategies, and workflow (Git preferred, Subversion)
• 6+ years of hands-on programming experience with C# and .NET (both Framework and Core)
• Troubleshooting and debugging-- what information to gather when there are issues with CI/CD system, and how to gather it (i.e., analyzing network communication? Windows crash dumps, java logs, etc.)
• 6+ years (minimum) in web/desktop application software development experience
• Excellent problem solving, critical and analytical thinking
• Strong team player who understands SDLC and QA methodologies
• A professional, results-oriented individual with a high degree of self-motivation
• Excellent written and verbal communication skills and the ability to coordinate work/activities with multiple software/IT teams
• Working with virtual machines and build management on virtual machines (VMware preferred).
• Managing configurations for multiple build environments
• OS administration and scripting experience (Windows is a must, Linux desired)
• Experience with test automation tools (NUnit, customer inhouse frameworks) and strategies is an asset
• Creation and maintenance of monitoring and alert systems (Zabbix)
• Familiarity with databases (SQL-based) - create, modify, optimize (via script)
• Data and metrics gathering, aggregation, and reporting
• Experience with work management and documentation tools: JIRA and Confluence

Must Have Skills

• AWS Solutions Architect and/or DevOps certification, Professional preferred
• BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
• Hands-on technical expertise on Amazon Web Services (AWS) to include but not limited to EC2, VPC, IAM, Security groups, ELB/NLB/ALB, Internet gateway, S3, EBS and EFS.
• Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud
• DevOps automation, CI/CD, infrastructure/services provisioning, application deployment and configuration
• DevOps toolsets to include Ansible, Jenkins and XLdeploy, XLrelease
• Deploy and configuration of Java/Wildfly, Springboot, JavaScript/Node.js and Ruby applications and middleware
• Scripting in Shell (bash) and Extensive Python
• Agile software development
• Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
• Linux (RHEL) administration/engineering

Experience:

• Deploying, configuring, and supporting large scale monolithic and microservices based SaaS applications
• Working as both an infrastructure and application migration specialist
• Identifying and documenting application requirements for network, F5, IAM, and security groups
• Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment 
• Work with Technology leadership to understand business goals and requirements
• Experience with continuous integration tools
• Experience with configuration management platforms
• Writing and diagnosing issues with complex shell scripts
• Strong practical application development experience on Linux and Windows-based systems

KaiOS is a mobile operating system for smart feature phones that stormed the scene to become the 3rd largest mobile OS globally (2nd in India ahead of iOS). We are on 100M+ devices in 100+ countries. We recently closed a Series B round with Cathay Innovation, Google and TCL.

What we are looking for:

• BE/B-Tech in Computer Science or related discipline
• 3+ years of overall commercial DevOps / infrastructure experience, cross-functional delivery-focused agile environment; previous experience as a software engineer and ability to see into and reason about the internals of an application a major plus
• Extensive experience designing, delivering and operating highly scalable resilient mission-critical backend services serving millions of users; experience operating and evolving multi-regional services a major plus
• Strong engineering skills; proficiency in programming languages
• Experience in Infrastructure-as-code tools, for example Terraform, CloudFormation
• Proven ability to execute on a technical and product roadmap
• Extensive experience with iterative development and delivery
• Extensive experience with observability for operating robust distributed systems – instrumentation, log shipping, alerting, etc.
• Extensive experience with test and deployment automation, CI / CD
• Extensive experience with infrastructure-as-code and tooling, such as Terraform
• Extensive experience with AWS, including services such as ECS, Lambda, DynamoDB, Kinesis, EMR, Redshift, Elasticsearch, RDS, CloudWatch, CloudFront, IAM, etc.
• Strong knowledge of backend and web technology; infrastructure experience with at-scale modern data technology a major plus
• Deep expertise in server-side security concerns and best practices
• Fluency with at least one programming language. We mainly use Golang, Python and JavaScript so far
• Outstanding analytical thinking, problem solving skills and attention to detail
• Excellent verbal and written communication skills

Requirements

Designation: DevOps Engineer

Location: Bangalore OR Hongkong

Experience: 4 to 7 Years

Notice period: 30 days or Less