Designer – Fashion Design (Gurgaon)

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

Profile : Senior Data Engineer (Azure)

Experience Required : 6+ Years

Work Mode : Hybrid

Location : Gurgaon, Pune, Jaipur, Bangalore, Bhopal

Employment Type : Full-time

About the Role :

We are seeking an experienced Senior Data Engineer with strong expertise in Microsoft Azure ecosystem to join our data engineering team. The ideal candidate will be responsible for designing, developing, and maintaining enterprise-scale data solutions on Azure, working with cutting-edge cloud technologies and big data platforms.

Key Responsibilities :

- Data Processing on Azure : Azure Data Factory, Streaming Analytics, Event Hubs, Azure Databricks, Data Migration Service, Data Pipeline.

- Provisioning, configuring, and developing Azure solutions (ADB, ADF, ADW, etc.).

- Design and implement scalable data models and migration strategies.

- Work on distributed big data batch or streaming pipelines (Kafka or similar).

- Develop data integration and transformation solutions for structured and unstructured data.

- Collaborate with cross-functional teams for performance tuning and optimization.

- Monitor data workflows and ensure compliance with data governance and quality standards.

- Contribute to continuous improvement through automation and DevOps practices.

Required Skills & Experience :

- 6- 10 years of experience as a Data Engineer.

- Strong proficiency in Azure Databricks, PySpark, Python, SQL, and Azure Data Factory.

- Experience in Data Modelling, Data Migration, and Data Warehousing.

- Good understanding of database structure principles and schema design.

- Hands-on experience using MS SQL Server, Oracle, or similar RDBMS platforms.

- Experience in DevOps tools (Azure DevOps, Jenkins, Airflow, Azure Monitor) good to have.

- Knowledge of distributed data processing and real-time streaming (Kafka/Event Hub).

- Familiarity with visualization tools like Power BI or Tableau.

- Strong analytical, problem-solving, and debugging skills.

- Self-motivated, detail-oriented, and capable of managing priorities effectively.

The Role:

A seasoned, experienced Enterprise SaaS sales & business development leader to join the growing company's leadership team. In this role, you are responsible for developing and executing sales and go-to-market strategies that help achieve new client sales & revenue goals for the company. The VP of Business Development & Sales will also work closely with other stakeholders to drive strategic direction and resource allocation for the company.

Key Responsibilities -

- Strategic Thinker & Leadership: Leading from the front on all important Client facing discussions, while providing direction to the team on the positioning, go-to-market strategy and priority amongst the prospect segments.

- Full Sales Cycle Ownership: Tactfully and strategically enable the team to follow up with the prospects regularly, host the commercial negotiations and drive the needed urgency towards deal closures.

- Partnerships & Influencer Management: Actively discover, acquire and engage with strategic partners/industry influencers, consultants and resellers to drive an efficient channel of demand creation and client acquisition across multiple geographies

- Data & Process Driven-You obsess with data, analytics and processes to ensure repeatability and consistency around meeting & exceeding the Quarterly goals and also enabling data-led experimentation in short delivery cycles.

- Team Management - Manage a team of Sales representatives responsible for selling Enterprise Software and New Customer Acquisition

Skills Required:

- Strong understanding of company positioning, pricing, and business development strategies for complex Enterprise SaaS Companies

- Extensive experience negotiating terms and closing contracts for business

- Strategic thinker with strong storytelling skills and written communication

- Strong cross-functional partner, particularly with Product, Marketing and Client Management teams.

- Experience of selling to the US from India

Skills / Tools

• SQL & Python / PySpark
• AWS Services: Glue, Appflow, Redshift - Mandatory
• Data warehousing basics
• Data modelling basics
• 
  

Job Description

• Experience of implementing and delivering data solutions and pipelines on AWS Cloud Platform. Design/ implement, and maintain the data architecture for all AWS data services
• A strong understanding of data modelling, data structures, databases (Redshift), and ETL processes
• Work with stakeholders to identify business needs and requirements for data-related project
• Strong SQL and/or Python or PySpark knowledge
• Creating data models that can be used to extract information from various sources & store it in a usable format
• Optimize data models for performance and efficiency
• Write SQL queries to support data analysis and reporting
• Monitor and troubleshoot data pipelines
• Collaborate with software engineers to design and implement data-driven features 
• Perform root cause analysis on data issues 
• Maintain documentation of the data architecture and ETL processes 
• Identifying opportunities to improve performance by improving database structure or indexing methods 
• Maintaining existing applications by updating existing code or adding new features to meet new requirements 
• Designing and implementing security measures to protect data from unauthorized access or misuse 
• Recommending infrastructure changes to improve capacity or performance 
• Experience in Process industry

Hi,

We are seeking a talented and motivated Web Designer with a minimum of 4+ years of experience to join our dynamic team.

As a Web Designer, you will play a crucial role in creating visually stunning and user-friendly websites that align with our brand identity and resonate with our audience. Your proficiency in HTML, CSS, and JavaScript, coupled with your understanding of UI/UX design principles, will allow you to transform wireframes and mockups into seamless web experiences.

Skills Required:

• Proficient in HTML, CSS, WordPress, Bootstrap, Photoshop, Figma, Canva and all designing tools.
• Proven experience as a Frontend Developer or Web Designer in a senior role.
• Good experience in responsive website designing.
• Must have experience in bootstrap and HTML5.
• Excellent knowledge of CSS3, JavaScript, jQuery, Canvas, Angular Js.
• Should be aware of the recent trends in UI Design.
• Should have strong knowledge of Responsive Web Design and Bootstrap framework.
• Familiarity with JavaScript frameworks such as React Js is an advantage.
• Experience in debugging & troubleshooting.
• Ability to lead & deliver projects with a strong sense of ownership.
• Integrate frontend interfaces with server-side functionalities.
• Candidate should be proficient in converting PSD into HTML.
• Must be highly organized and committed to a team environment
• 
  

If interested, then you can directly apply at manpreet.kaur(at)chicmic.co.in

Thanks

Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.

Qualification for SME Insurance:

1. 3-5 experience in the insurance industry
2. Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
3. Bachelor’s degree (or equivalent)
4. English: Fluent

Roles and responsibilities

1. Strong Process & product knowledge of the Insurance products
2. Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
3. Responsible for facilitating OJT for the new joiners on all Insurance related products and processes. 
4. Help in designing a best-in-class customer support and engagement journey for insurance products.
5. Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
6. Ability to take ownership and work for early resolution and closure of customer issues.
7. Ability to accept change and make the best of any situation.
8. Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
9. Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
10. Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
11. Keeping up to date with all the regulatory requirements and changes in the Insurance industry

Job Description

• Advising Clients for Commodities and Currency products.
• Calling existing clients for Commodity.
• Passing on research calls and engaging clients to trade

Qualification:

• Min Graduate (Candidate with MBA Degree or candidate with higher study plan should not apply)
• Ready to work in shifts
• Morning Shift- 8.30-5.30pm
• Evening shift -3pm to 12 am
• (Night travelling Allowance will be seperate

UI-UX Designer

http://www.nymbldigital.com/" target="_blank">http://www.nymbldigital.com

Full-time

Nymbl Digital is a content marketing and design agency based out of Bangalore catering to clients in Mumbai and Bengaluru. We are a small, young team of 6 and within 1.6 years of operations, we have catered to 20+ clients.

On the sidelines, we are working on a product, for which we are looking to add illustrators, creative artists and designers in our team. If you know someone, please do refer them to us.

Remote

Yesterday.
(Means we're looking for someone who can possibly join us ASAP or within 1 month at max)

Monday-Friday and alternate Saturdays. Sundays Off.

• Experience: 1-3 yrs in a UI/UX, designing or a similar role
• A prior client servicing experience will earn you brownie points!
• Strong understanding of modern mobile and website design principles.
• Strong UI/UX design portfolio - with design examples of website, landing page, emails/newsletters, banners, logo designs and other digital collaterals.
• Experience with Mobile & Web Apps is an add-on.
• Knowledge of wireframe tools (e.g. Balsamiq, http://wireframe.cc/" target="_blank">Wireframe.cc and InVision)
• Software skills - Photoshop, Figma, XD, InDesign, Sketch, Illustrator, After Effects, Origami Studio, Affinity Photo, Affinity Designer.
• Proficiency in verbal and written communications.
• Experience in handling multiple clients as a point of contact across various business verticals.
• Should be able to guide, mentor & manage a team.
• Strong in communication & client relationship building.

• We don't care for your marks - we care for what you learnt there.
• Impeccable, out of the box communication & writing skills. If wit and sarcasm runs through your blood then we're looking at the right person.
• Have you created a design interface that "you" wanted without caring if the world would need it? Then you're the kind of person who's selfish yet a charming one. ;)
• Independent, Responsible & Entrepreneurial.

We believe, these are some of the most under-rated skills in the professional world. A skill that takes a person from the associate table to the executive one.

> "An executive is the one who can think independently, figures out ways to get shit done and makes quick decisions along the way."

• Empathy + Kindness + Willingness to put in the work = Nymbl’s culture fit. If your ego writes off cheques your body can't cash - then it’s better you watch Suits at home. (Only legends will understand this)
• Dekho boss - thoda pressure toh hoga. Nahi toh heera kaise banoge? (Look bud, at times you’ll be under pressure. How else will a diamond come into being?)

• Undertaking user research, market research and competitor analysis whenever required.
• Designing of UI elements such as - websites, landing pages, emails, banners, navigation menus, search boxes, tabs, widgets and other digital assets.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Strategising and conceptualising a comprehensive UI/UX design strategy for the clients.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Producing high-quality UX design solutions through wireframes (both low and high fidelity), visual-graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Collaborating with the project coordination team and fellow designers to ensure the creation and delivery of tailored experiences for the client.
• Providing consultation on the implementation of UX research methodologies and testing activities in order to analyze and predict user behaviour.
• Adhering to style standards of the brand, inclusive of their typography and graphic design.
• Identify and troubleshoot UX problems (e.g. responsiveness, flow, complexity).
• Conduct layout adjustments and create responsive designs based on user feedback.

1. Competitive remuneration with yearly bonuses.
2. Work from anywhere. We intend to be remote - at least for the next few months.
3. Individual health insurance.
4. Bi-weekly chit-chat sessions: This is where a team member picks one topic of their choice and speaks for about an hour on it. It can be anything but shouldn’t be related to digital marketing. Come on? We do that shit every day, it’s time we learnt something new!
5. Personal Finance: Our team consists of finance aficionados and we kinda love to blabber about it. Just in case you need some help with planning your investments, insurance or just wish to know how to manage money - we’ll help you out.
6. Courses: We know tons of free but kick-ass courses out there to help you get to the next level. In case a course is paid & you think it will add value to your learning curve, it’s on the house.