Delphi Developer

Business Development Executive & Manager – IT Infrastructure & Cybersecurity

Solutions

Experience Required

2–6 years of experience in IT Infrastructure / Solutions selling, preferably in Cyber Security,

Cloud, Data Centre Networking, Servers & Storage.

Key Responsibilities

 Identify and create new prospective accounts to expand the customer base.

 Meet and exceed assigned revenue targets through effective sales strategies.

 Develop a basic understanding of products across Cyber Security, Cloud, Data Centre

Networking, Servers & Storage.

 Follow the required sales process diligently to ensure consistency and compliance.

 Maintain accurate and timely entries in the CRM system for pipeline management and

reporting.

 Build strong client relationships through effective communication and interpersonal skills.

 Collaborate with internal teams to ensure smooth delivery of solutions and customer

satisfaction.

Required Skills & Competencies

 Strong ability to generate new business opportunities.

 Goal-oriented mindset with proven ability to meet revenue targets.

 Basic product knowledge in IT Infrastructure domains (Cyber Security, Cloud, Networking,

Servers & Storage).

 Familiarity with sales processes and CRM tools.

 Excellent communication and interpersonal skills.

 Team-oriented with a proactive and positive attitude.

Qualifications

 Diploma or Bachelor’s degree in Business, IT, or related field.

 Demonstrated success in sales roles within IT Infrastructure or related industries

AFS Operations

·         70% office and 30% site work.

·         End-to-end call coordination and follow-ups.

·         We will get candidates from construction or manufacturing industry.

Designation : Executive – Aftersales (AFS) – Operations

Department : Aftersales Service (AFS) – Operations

Reporting to : Assistant / Senior Manager – Operations

Department Head : Senior Manager – Operations

�� Role Summary

The Executive – AFS Operations is responsible for execution, coordination, and closure of Aftersales Service

jobs including service visits, repairs, AMC/PMC activities, and material movement. The role ensures timely

deployment of technicians, accurate job documentation, coordination with commercial and billing teams, and

adherence to safety and quality standards. This position plays a critical role in on-time job completion and

billing readiness.

�� Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

�� Key Responsibilities

�� Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

��‍�� Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Job Description - JD & KPIs

5. Approve technician attendance and service completion details

�� Documentation & Billing Support

1. Ensure accurate job card entries (service details, dates, signatures)

2. Collect signed job cards, acknowledgments, and completion certificates

3. Verify GRNs, delivery challans, and service reports

4. Share complete and verified documents with AFS Commercial for billing

5. Ensure zero discrepancies in job documentation

��️ CRM Updates & Reporting

1. Update job execution status daily in CRM

2. Close jobs in CRM post completion with all supporting documents

3. Maintain execution tracker (job-wise, technician-wise)

4. Report delays, site issues, or client concerns to seniors immediately

5. Support audits by providing execution records when required

�� Stakeholder Coordination

1. Coordinate with AFS Commercial for job scope clarification

2. Liaise with finance for billing-related clarifications

3. Coordinate with safety team for audits or site compliance

4. Support client communication regarding service schedules and closures

5. Assist seniors in resolving escalated operational issues

�� Key Performance Indicators (KPIs)

• On-time job execution as per committed schedule

• Zero rework due to operational or documentation errors

• Timely submission of billing-ready documents

• CRM job closure accuracy and timeliness

• Client satisfaction and minimal escalations

�� Career Progression Pathway

Job Description - JD & KPIs

Page 3 of 3

Level Title Key Criteria for Progression

Entry Executive – AFS Operations Timely execution, accurate documentation, discipline

Level 1 Senior Executive – Operations Handling multiple sites, technician planning

Level 2 Assistant Manager – Operations Independent site ownership, client handling

Level 3 Manager – Operations Team management, regional operations control

�� Growth Factors

Area Indicator

Execution Discipline Jobs completed within planned timelines

Documentation Accuracy Zero missing or incorrect job records

Coordination Smooth inter-departmental communication

Escalation Readiness Issues escalated within 24 hours

Learning Curve Independent handling of jobs within 2–3 months

�� Evaluations

Quarterly evaluations will be conducted by the Department Head, with HR involvement as required, based on

performance against KPIs, documentation quality, and operational discipline.

Job Summary:

We are seeking a motivated and dynamic Medical Product Representative to join our team. This role involves fieldwork, building and maintaining relationships with healthcare professionals, promoting our medical products, and achieving sales targets. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for healthcare.

Key Responsibilities:

Promote Medical Products: Conduct regular visits to clinics, hospitals, and healthcare facilities to promote our products and educate healthcare professionals about their benefits.

Sales Achievement: Meet or exceed sales targets by developing strategies to attract new clients and retain existing ones.

Product Knowledge: Stay updated on product features, competitive positioning, and the latest industry trends to provide accurate information and address customer inquiries effectively.

Customer Relationship Management: Build strong relationships with doctors, pharmacists, and other key stakeholders to increase brand visibility and foster loyalty.

Reporting: Keep detailed records of daily activities, including client interactions, sales, and any issues encountered, and provide regular feedback to the management team.

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

React.js Developer Responsibilities:

1. Reviewing application requirements and interface designs.
   
2. Identifying web-based user interactions.
   
3. Developing and implementing highly responsive user interface components using react concepts.
   
4. Writing application interface codes using JavaScript following react.js workflows.
   
5. Troubleshooting interface software and debugging application codes.
   
6. Developing and implementing front-end architecture to support user interface concepts.
   
7. Monitoring and improving front-end performance.
   
8. Documenting application changes and developing updates.
   

React.js Developer Requirements:

1. Previous experience working as a react.js developer.
   
2. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
   
3. Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
   
4. Experience with user interface design.
   
5. Experience with browser-based debugging and performance testing software.
   
6. Excellent troubleshooting skills.
   
7. Good project management skills.
   

•  Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Must have experience in technical data structures and should know algorithms
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support
• Work independently and should be able to take greater responsibility of projects

Desired Candidate Profile

• MBA from tier 1/ 2 colleges
• At least 5-10 years experience in core recruitment
• Tech and startup experience preferred
• Knowledge of applicant tracking systems
• Good presentation skills
• Excellent verbal and written communication skills
• Proficiency in MS Office Applications

• Roles:
• Conducting market research and identifying potential clients.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• Collating and maintaining client information in the CRM database.
• Working closely with staff across departments to implement growth strategies.
• Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
• Ability to manage multiple clients concurrently and meet deadlines.
• Identify new business opportunities and partners.
• Must haves:
• A young talent with a minimum experience of 2 years in sales in a related startup/company and has strong connections.
• Perks:
• 5-10% commission for every campaign earned.