Data Engineer

Job Title : DevOps Engineer / Site Reliability Engineer (SRE)

Experience : 4+ Years

Location : Gurugram, Sector 48, Haryana (On-site)

Employment Type : Full-Time

Working Days : Monday to Saturday (1st & 3rd Saturday Off)

About the Role :

We are looking for a hands-on DevOps Engineer / Site Reliability Engineer (SRE) with strong experience in Linux, AWS, Kubernetes, Docker, CI/CD, Infrastructure as Code, and production application deployments.

The ideal candidate should have real-world production experience, excellent troubleshooting skills, and the ability to manage both infrastructure and application-level issues.

Mandatory Skills :

Linux, AWS, Docker, Kubernetes, Terraform, Ansible, Jenkins, GitHub Actions, GitLab CI/CD, CI/CD, Infrastructure as Code (IaC), Python, Bash, Git, Grafana, Prometheus, ELK, CloudWatch, New Relic, SRE (SLI/SLO/SLA), Networking (DNS, HTTP/HTTPS, TCP/IP, Load Balancer), Production Application Deployment & Troubleshooting

Key Responsibilities :

• Manage and maintain AWS cloud infrastructure.
• Build and optimize CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
• Deploy, monitor, and troubleshoot applications across production environments.
• Automate infrastructure using Terraform and Ansible.
• Manage Docker containers and Kubernetes clusters.
• Monitor systems using Grafana, Prometheus, ELK, CloudWatch, and New Relic.
• Perform Linux server administration and troubleshooting.
• Handle production incidents, Root Cause Analysis (RCA), and improve system reliability.
• Collaborate with development teams to support application releases and automation.

Required Qualifications :

• Bachelor's degree in Computer Science or related field.
• 4+ years of hands-on experience in DevOps / SRE.
• Strong Linux administration and production troubleshooting skills.
• Experience with AWS and modern DevOps toolchains.
• Hands-on experience with application deployment and production support.

What We're Looking For :

• Strong practical Linux and cloud knowledge.
• Real production experience with application deployments.
• Ability to troubleshoot both infrastructure and application issues.
• Experience handling live production incidents.
• Excellent communication and problem-solving skills.
• Candidates should be comfortable with scenario-based technical discussions and demonstrate genuine hands-on expertise.

Interview Process :

1. HR Screening
2. Technical Round
3. Client Technical Round
4. Final Discussion

Note : The interview will focus on practical hands-on experience in Linux, AWS, Kubernetes, Docker, CI/CD, Infrastructure as Code, application deployment, production troubleshooting, and real-world DevOps scenarios.

Job Summary:

We are looking for a highly skilled senior .NET Full Stack Developer with 7+ years of experience to join our dynamic team. The ideal candidate should have strong expertise in .NET 8, Microservices Architecture, SQL, and various design patterns. Prior experience in the banking or financial services domain is highly preferred. The role requires excellent communication skills, client interaction abilities, and a strong understanding of agile methodologies. You will be responsible for designing, developing, and maintaining scalable applications while collaborating closely with clients and cross-functional teams.

Key Responsibilities:

1. Design, develop, and maintain robust, scalable, and high-performance applications using .NET 8 and related technologies.
2. Develop and implement Microservices Architecture to build modular and scalable solutions.
3. Work on both frontend and backend development, ensuring seamless integration.
4. Apply design patterns such as SOLID principles, Repository Pattern, CQRS, and DDD for optimized application development.
5. Develop and optimize complex SQL queries, stored procedures, and database structures to ensure efficient data management.
6. Collaborate with business stakeholders and clients to gather requirements and provide technical solutions.
7. Ensure security, performance, and scalability of applications, particularly in banking and financial environments.
8. Actively participate in Agile/Scrum development cycles, including sprint planning, daily stand-ups, and retrospectives.
9. Communicate effectively with clients and internal teams, demonstrating strong problem-solving skills.
10. Troubleshoot and debug technical issues, ensuring high availability and smooth performance of applications.
11. Mentor and guide junior developers, conducting code reviews and knowledge-sharing sessions.
12. Stay updated with the latest technologies, frameworks, and best practices in .NET development and Microservices.

Required Skills & Experience:

1. .NET 8 (C#, ASP.NET Core, Web API) – Strong hands-on experience in enterprise-level application development.
2. Microservices Architecture – Experience designing and implementing scalable, loosely coupled services.
3. Frontend Technologies – Knowledge of Angular, React, or Blazor for UI development.
4. Design Patterns & Best Practices – Strong understanding of SOLID principles, Repository Pattern, CQRS, Factory Pattern, etc.
5. SQL & Database Management – Expertise in MS SQL Server, query optimization, and stored procedures.
6. Agile Methodologies – Solid understanding of Scrum, Kanban, and Agile best practices.
7. Banking/Financial Domain (Preferred) – Experience in core banking systems, payment gateways, or financial applications.
8. Client Interaction & Communication Skills – Excellent verbal and written communication, with the ability to engage with clients effectively.
9. Logical & Analytical Thinking – Strong problem-solving skills with the ability to design efficient solutions.
10. Cloud & DevOps (Preferred) – Exposure to Azure MANDATORY /AWS, Docker, Kubernetes, and CI/CD pipelines.
11. Version Control & Collaboration – Proficiency in Git, Azure DevOps, and Agile tools (JIRA, Confluence, etc.).

Preferred Qualifications:

1. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
2. Certifications in Microsoft .NET, Azure, or Agile methodologies are a plus.

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

Minimum 4 to 14 Years OTM Technical / Functional experience

• Must have functional and techno-functional experience in OTM implementation and/or have supported projects dealing with these systems, and/or have worked on OTM Cloud
• Must have strong technical and functional knowledge of the latest OTM Application
• Must have knowledge of preparing mapping document to interface OTM system with EDI, WMS, order management and finance systems, and be able to translate the functional specifications into design specifications for the Offshore Delivery Centre
• Must have ability to write SQL statements for automation agents and other technical topics
• Hands on experience on JSPX/XSL will be additional advantage.
• Experience in end-to-end OTM life cycle/implementations/up-gradation and OTM architecture will be preferred

Due to a promotion in our team, we are hiring another business development manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

• Bachelor’s degree in business, marketing or related field.
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

• Min 5 years of software development experience, with a Bachelor's degree in Computer Science or related field.
• Proficiency in a Go programming language
• Strong software development fundamentals (Data structures,  Algorithms, problem-solving,  OO  design,  systems architecture,  and development methods).
• Excellent verbal and written communication skills, and interpersonal skills. Self-motivated attitude with the ability to multitask, learn and thrive in a timeline-driven environment
• Good understanding of memory/SQL/NoSQL database concepts (key-value, schemas, indexing, etc)
• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high-performance software
• Playing a key role in architectural and design decisions, building toward an efficient microservice distributed architecture

Skills

• Strong knowledge of Go programming language, paradigms, constructs, and idioms
• Knowledge of common Goroutine and channel patterns
• Experience with the full site of Go frameworks and tools, including:
• Dependency management tools such as Godep, Sltr, etc.

• Strong hands on in Core Java, OOPS, Exception handling, Multi-Threading, Generics and design patterns.
• Proficient in designing and developing web applications using Java/JEE
• Working experience in Spring Boot, Spring Integration and REST Web services
• Exposure to UI technologies/frameworks like JavaScript, React JS , Flux and knowledge of CSS, HTML etc
• Build tools like Maven.
• Should possess good communication skills and a go getter attitude.
• Good in debugging code through eclipse and browsers
• Should be capable to work independently. Desirable
• Experience in any Continuous Integration/Delivery tools like GIT, Docker, Jenkins, Ansible
• Working knowledge of database like Oracle and application server like Tomcat, WebLogic.
• Knowledge of Linux
• Exposure to any test automation technologies such as Selenium, Fitnesse, Mockito, Junit, any other testing frameworks
• Candidate must to have exposure to working in a fast-paced environment using Agile methodologies
• A person with technical thrust who keeps him up to date with latest technology trends, practices, patterns etc. Knowledge of Open Source tools and technologies

Job Summary

• Lead technology developer responsible for managing self and a team of 1-2 developers
• Typical experience of 2-4 years
• Handing internal business users and external vendors
• Reporting directly to C level

Responsibilities and Duties

• Development of in house product platform
• Documenting platform roadmap
• Implementing and managing the product rollout as per roadmap
• Triaging issues and troubleshooting
• Managing different environments - development, test, production

Key Skills
MongoDB, Node.js, AngularJS, Angular, Amazon Web Services, JavaScript, REST, JSON, S3
Required Experience and Qualifications

• 2-4 years of experience
• Education qualification - BE
• Product development background
• Strong communication skills with confidence in managing cross-geographical stakeholders

Benefits

• Access to the C suite with first hand contribution to strategy development
• Flexible working hours and remote working when required
• Operations based in Koramangala
• Trainings and certifications can be reimbursed