Data Engineer

About the Role

We are seeking a highly experienced Senior Solution Architect with a strong background in SaaS product development to guide our technology strategy, architecture decisions, and product scalability roadmap. This is a ideal for professionals who can contribute architectural expertise, mentor teams, and ensure our product evolves into a secure, scalable, and future-ready SaaS platform.

Key Responsibilities

• Architectural Leadership: Define, design, and validate end-to-end SaaS product architectures across cloud-native environments.
• Technology Strategy: Recommend frameworks, platforms, and design patterns aligned with business and product roadmaps.
• Scalability & Performance: Ensure the product design supports multi-tenancy, high availability, resilience, and global scalability.
• Security & Compliance: Incorporate industry best practices for data security, privacy, and compliance (GDPR, HIPAA, SOC2, etc., as relevant).
• Collaboration: Work closely with product managers, developers, DevOps, and business stakeholders to translate business requirements into technical solutions.
• Mentorship: Provide technical guidance and coaching to engineering teams on architecture, coding practices, and system integration.
• Evaluation: Assess third-party tools, APIs, and cloud services for integration and cost-effectiveness.
• Documentation: Create and maintain architecture blueprints, decision records, and technical documentation.

Qualifications & Experience

• Education: Bachelor’s/Master’s in Computer Science, Engineering, or related field (or equivalent experience).
• Experience:
• 10+ years in software architecture, with at least 5+ years in SaaS product development.
• Agentic AI, LLM, Langchain, design and architect secure scalable modular design with knowledge in docker and Kubernetes
• Proven track record of designing and delivering SaaS solutions at scale.
• Strong experience with one or more cloud platforms (AWS, Azure, GCP).
• Hands-on expertise in microservices, APIs, containers (Docker, Kubernetes), CI/CD pipelines.
• Knowledge of security frameworks, IAM, and data protection for SaaS.
• Excellent problem-solving, communication, and stakeholder management skills.

Preferred Skills

• Familiarity with AI/ML or data-driven SaaS solutions.
• Experience in multi-tenant architectures.
• Exposure to event-driven and serverless architectures.
• Domain experience in [insert relevant industry/domain, if applicable].

Engagement Details

• Commitment: ~15–20 hours per week (flexible scheduling).
• Type: Advisory + hands-on involvement where necessary.
• Duration: Initial 6-month engagement with potential extension.

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

• Ability to understand business requirements and translate them into technical requirements
• Write, test, and release world-class, production-ready code
• Ensure that the data needs of the UI are fulfilled with efficient database queries
• Ensure compliance with software engineering standards and processes defined at Simform.
• Optimizing components for maximum performance across a vast array of web enabled devices and browsers

• Solid hands-on experience with ReactJS frontend development with modern practices. 
• HTML5, JavaScript, ES6, and TypeScript expertise
• Experience with   React .js / D3.js / GraphQL is a plus
• Proficiency with CSS3, Sass, and Mixins - knowledge of GSAP would be a plus
• Familiarity with RESTful APIs integration 
• Experience with common front-end development tools such as Babel, Webpack, NPM, Bower, Gulp etc. 
• Familiarity with code versioning tools such as Git, SVN, Github, Bitbucket

Desired Experience

3+ years

Job Description

What You’ll Do

• Design financial systems for scale. Measure, plan, iterate.
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Setup and own the engineering architectures built around event sourcing, application sharding, database sharding, service communication mesh, etc.
• The tech: Go, Google Cloud Spanner, Kafka, Redis

What you bring to the table

• 3+ years of experience. Relevant experience is preferred.
• Knowledge of 2 common programming languages - Python & Go / Java & Node / Rust
• Comfortable in linux command line, AWS or GCP
• Strong unit test and debugging skills
• Great communication skills

Bonus if you have…

• Love building great products and engineering systems from scratch
• Are a Self-starter, Hustler and Curious to Learn
• Have an understanding of fundamental design principles behind a scalable application
• Thrive in an early-stage startup environment with less stability and more ambiguity
• Have an interest in financial products and/or cryptocurrency

• Power BI Report development.
• Building Analysis Services reporting models.
• Developing visual reports, KPI scorecards, and dashboards using Power BI desktop.
• Connecting data sources, importing data, and transforming data for Business intelligence.
• Analytical thinking for translating data into informative reports and visuals.
• Capable of implementing row-level security on data along with an understanding of application security layer models in Power BI.
• Should have an edge over making DAX queries in Power BI desktop.
• Expert in using advanced-level calculations on the data set.
• Responsible for design methodology and project documentaries.
• Should be able to develop tabular and multidimensional models that are compatible with data warehouse standards.
• Very good communication skills must be able to discuss the requirements effectively with the client teams, and with internal teams.

• Collaborate with both internal and external stakeholders to develop digital asset management strategy, integrating the DAL into all relevant business processes

• Master the organization’s digital asset management platform, managing user access, and providing support and training to help ensure accessibility and ease-of-use for both internal and external stakeholders

• Maximize discovery of digital assets by enhancing digital assets with metadata that follows established guidelines and is consistent with business objectives.

• Support lifecycle of image assets after creation, including ingesting, archiving and expiration within DAL and PIM System.

• Responsible for how internal/external stakeholders and qualified external collaborators can access, use, and interact with the company’s digital assets.

• Contribute to the development and implementation of workflows for DAL while documenting best practices and monitor implementation.

• Generate asset reports and conduct audits to maintain and ensure accurate digital asset procedures and policies in both PIM and DAL

• Excellent interpersonal, communication, and team-facilitation skills Strong analytical and problem-solving skills.

• Previous experience with product attribute data, Previous experience with data mapping and data validation.

• Previous experience with digital asset management, Knowledge or and ability to perform data gathering, analysis and process flow design

• Knowledge of SAP a plus, Basic project management skills a plus

• Immediate to advanced skills in Excel required ,Experience with both agile and waterfall project software development methodologies.

• Strong experience in user testing and project management.

• DAM/DAL with major platforms (Widen) a plus.

• Must be detail oriented with strong analytical skills.
• Must be able to work in a fast-paced environment with the ability to manage multiple priorities and multiple deadlines.