Data Engineer

Position: Senior Sales Executive – AI Platforms

Location: India (remote, with travel as required)

Employment Type: Full-time

About IntraIntel.ai

IntraIntel.ai is an end‑to‑end AI platform that helps enterprises unlock value from their data. The platform unifies clinical, financial and operational data via connectors and employs generative, retrieval‑augmented, and prescriptive AI to automate workflows and accelerate decision‑making. The solution is HIPAA/GDPR/SOC2/HITRUST compliant and supports multiple verticals including healthcare, clinical research, manufacturing and finance.

Summary of Role

We are seeking a seasoned sales leader who will build IntraIntel.ai’s presence in India and support growth in the US and Middle East markets. This role is ideal for an entrepreneurial seller who has successfully grown AI‑enabled SaaS products and understands enterprise healthcare, clinical trial, finance or manufacturing domains. You will develop our go‑to‑market strategy, build and manage the sales pipeline, and close high‑value deals with US‑based and global customers. You will work closely with our product, marketing and customer‑success teams to translate the platform’s technical capabilities into business outcomes.

Key Responsibilities

1. Go‑to‑market strategy & pipeline management

• Craft and execute a regional sales strategy aligned with corporate revenue goals and market positioning. Define target customer segments and build a robust pipeline of qualified leads, leveraging your network and working with marketing to create multi‑channel campaign.
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• Establish the sales funnel and forecasting process, monitor key metrics (e.g., lead‑to‑opportunity conversion, win rate, average deal size), and implement CRM best practices. Provide accurate monthly/quarterly forecasts to leadership
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2.Revenue generation & business growth

• Own the entire sales cycle from prospecting to closing. Conduct compelling demos of IntraIntel.ai’s platform, articulate the value of unified AI agents and RAG capabilities for customers’ business problems, and negotiate pricing and contracts
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• Identify and build strategic partnerships in healthcare, clinical trial, finance and manufacturing sectors to drive growth. Support channel partners and resellers in the US, India and Dubai.

3.Market research & customer insights

• Perform continuous market research to understand industry trends, competitive landscape, and regulatory changes. Identify triggers such as new regulations, reimbursement shifts or data‑integration challenges that drive demand for IntraIntel.ai.
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• Define ideal customer profiles, buyer personas and use‑case stories. Provide feedback to product and marketing teams to refine messaging and product roadmap
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4.GTM execution & cross‑functional collaboration

• Collaborate with marketing to plan and execute campaigns, webinars, and events. Design sales–marketing SLAs and ensure smooth lead hand‑off and follow‑through
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• Work with product management to tailor demos and proof‑of‑concepts for key accounts. Provide input into pricing, packaging and feature prioritisation based on market feedback.
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5.Relationship management & thought leadership

• Build executive‑level relationships with healthcare providers, CROs, medical device firms, finance leaders, and manufacturing executives. Represent IntraIntel.ai at conferences and thought‑leadership events to build brand awareness.
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• Maintain ongoing relationships with customers post‑sale to ensure satisfaction and identify expansion opportunities.

6.Team leadership & mentoring

• While initially an individual contributor, you will help recruit, train and mentor junior sales talent as we scale. Share best practices, coach team members in consultative selling and negotiation, and foster a high‑performance culture
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7.Metrics & KPIs

• Define and meet KPIs such as revenue quotas, pipeline coverage, conversion rates, average deal cycle length, and customer acquisition cost. Prepare executive reports and dashboards to track progress and highlight risks or opportunities
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Skills & Experience

• Sales expertise: 7+ years in enterprise sales with a track record of selling AI/SaaS platforms to US, India and Middle‑East markets. Familiarity with healthcare, clinical trial operations, financial services, real estate or manufacturing verticals is a strong plus.
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• AI & SaaS literacy: Ability to grasp AI technologies such as LLMs, retrieval‑augmented generation and AI agents, and translate them into business value for enterprise clients. Prior experience selling data platforms, analytics or automation solutions is desirable.
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• Strategic & analytical: Demonstrated success in designing and executing GTM plans, performing market segmentation, and using data and KPIs to drive decision‑making Proficient in CRM and sales analytics tools.
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• Relationship builder: Strong network with C‑suite and senior decision makers in healthcare, clinical trial, finance and manufacturing. Excellent communication, negotiation and storytelling skills to persuade technical and non‑technical audiences
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• Cross‑functional collaborator: Proven ability to work with marketing, product and customer success teams. Comfortable presenting feedback to leadership and aligning teams around shared revenue goals
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• Leadership & growth mindset: Ability to mentor junior sales professionals and build a high‑performance sales team. Entrepreneurial spirit with adaptability to a rapidly evolving AI landscape.
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• Education & travel: Bachelor’s degree (MBA or relevant postgraduate degree is a plus). Willingness to travel across India, US and Middle East.
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What Success Looks Like

• Revenue & pipeline: Achieving and exceeding annual revenue targets and maintaining a healthy pipeline across different geographies. Delivering consistent forecast accuracy.
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• Market penetration: Establishing IntraIntel.ai as a preferred AI platform in at least one major vertical in India and creating a foothold for expansion into the US and Middle East.
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• Customer adoption: Securing strategic reference customers, obtaining positive testimonials, and achieving high renewal and expansion rates.
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• Team & process: Building scalable sales processes, playbooks and metrics dashboards; helping to hire and train new team members; and fostering a culture of collaboration with marketing and product teams.

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

Only candidates currently in Pune or Open to relocating to Pune, please apply:

Job Description:

We are looking for a motivated and detail-oriented System Administrator Intern to assist in maintaining and supporting our IT infrastructure. The role involves providing technical support for systems and networks, resolving hardware and software issues, and assisting in system security and performance monitoring. This is an excellent opportunity for freshers or recent graduates to gain hands-on experience in IT infrastructure and emerging technologies.

Key Responsibilities:

•You will provide support for desktop, laptop, and server systems

•You will assist in network configuration, monitoring, and troubleshooting

•You will support the maintenance of the IT infrastructure and basic system security

•You will resolve user issues related to hardware, software, and access

•You will monitor system and network performance

•You will assist in research and learning of new technologies relevant to IT infrastructure

Candidate Profile:

Required Qualifications

•Basic knowledge of Linux and Windows operating systems

•Understanding of networking fundamentals (LAN, WAN, TCP/IP)

•Familiarity with command-line tools and scripting

•Willingness to learn IT infrastructure and security concepts

Desired Qualifications

•Basic awareness of cybersecurity best practices

•Strong problem-solving skills

•Good verbal and written communication skills

This is a full-time on-site role for a Full Stack Developer, located in Bengaluru. The Back End Developer will be responsible for designing, developing, and maintaining the server-side of web & app applications. 

Primary Skills : 

React

Redux

Node basics for API integration

Convert design to code

Good HTML CSS

JS Fundamentals

Responsibilities:

• Design and implement embedded software applications for IoT devices using C programming language.
• Develop and maintain firmware for Raspberry Pi-based systems, ensuring optimal performance and compatibility with various IoT sensors and peripherals.
• Collaborate with hardware engineers to define and document system requirements and specifications.
• Conduct thorough testing and debugging of embedded software to identify and resolve any issues or bugs.
• Optimize code and improve system performance to enhance the overall user experience.
• Stay updated with the latest industry trends and technologies in embedded systems and IoT development.
• Work closely with the product management team to translate customer requirements into technical specifications.
• Provide technical support and guidance to the team during the development and deployment phases.
• Participate in code reviews and contribute to the continuous improvement of software development processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
• Strong proficiency in C programming language with a solid understanding of embedded systems.
• Experience developing software for Raspberry Pi or similar single-board computers.
• Knowledge of IoT protocols and technologies such as MQTT, CoAP, TCP/IP, and wireless communication (Wi-Fi, Bluetooth, etc.).
• Familiarity with various sensors, actuators, and electronic components commonly used in IoT devices.
• Solid understanding of software development methodologies and version control systems (e.g., Git).
• Strong problem-solving skills and the ability to debug complex issues in embedded systems.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
• Prior experience in developing IoT applications or working on IoT projects is a plus.

• Designing and building infrastructure to support AWS, Azure, and GCP-based Cloud services and infrastructure.
• Creating and utilizing tools to monitor our applications and services in the cloud including system health indicators, trend identification, and anomaly detection.
• Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.
• Participating in on-call escalation to troubleshoot customer-facing issues
• Analyzing and monitoring performance bottlenecks and key metrics to optimize software and system performance.
• Providing analytics and forecasts for cloud capacity, troubleshooting analysis, and uptime.

• Should have strong experience of a couple of years, in leading DevOps team and planning, defining DevOps roadmap and executing as per the same along with the team 
• Familiarity with AWS cloud and JSON templates, Python, AWS Cloud formation templates
• Designing solutions using one or more AWS features, tools, and technologies such as EC2, EBS, Glacier, S3, ELB, CloudFormation, Lambada, CloudWatch, VPC, RDS, Direct Connect, AWS CLI, REST API
• Design and implement system architecture with AWS cloud - Develop automation scripts, ARM templates, Ansible, Chef, Python, Powershell Knowledge of AWS services and cloud design patterns- Knowledge on Cloud fundamentals like autoscaling, serverless
• Have experience with DevOps and Infrastructure as Code: AWS environment and application automation utilizing CloudFormation and third-party tools. CI/CD pipeline setup utilizing
• CI experience with the following is a must: Jenkins, Bitbucket/GIT, Nexus or Artifactory, SonarQube, WireMock or other mocking solution 
• Expert knowledge on Windows/Linux OS/Mac with at least 5-6 years of system administration experience
• Should have strong skills in using JIRA build tool
• Should have knowledge in managing the CI/CD pipeline on public cloud deployments using AWS
• Should have strong skills in using tools like Jenkins, Docker, Kubernetes (AWS EKS, Azure AKS), and Cloudformation.
• Experience in monitoring tools like Pingdom, Nagios, etc.
• Experience in reverse proxy services like Nginx and Apache
• Desirable experience in Bitbucket with version control tools like GIT/SVN
• Experience of manual/automated testing desired application deployments
• Experience in database technologies such as PostgreSQL, MySQL
• Knowledge of helm and terraform

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

Responsibilities and Duties

• Creative in designing Creatives, Flyers, brochures, infographics, banner ads, on-screen marketing promotions, advertisements, posters according to requirement.
• Design creatives that are innovative and eye-catching, but at the same time, in line with the brand personality and visual guidelines.
• Come up with innovative ways to elevate the brand.
• Contribute to a culture that supports creativity through exploration, technological innovation, and individual development.