Data Analyst

• Customer Onboarding: Proven experience in managing customer onboarding processes, ensuring customers feel supported and confident as they begin using a product or service. Ability to simplify complex product features and make them easily understandable for users of varying technical abilities.
• Account Management: Experience in managing customer accounts throughout the entire lifecycle, from initial onboarding to long-term relationship management. Ability to handle multiple accounts and prioritize effectively to meet customer needs.
• CRM Tools: Proficient in using Customer Relationship Management (CRM) tools (e.g., Salesforce, HubSpot, Zoho) to track customer interactions, manage workflows, and maintain detailed records. Experience with CRM tools to generate reports and monitor account health is highly beneficial.
• SaaS Support: Knowledge of SaaS (Software as a Service) products and the customer support processes associated with them. Understanding of common customer challenges in the SaaS space and best practices for providing proactive support.
• Communication Skills: Strong verbal and written communication skills. Ability to convey information clearly and effectively, whether it’s answering customer questions, delivering presentations, or drafting customer documentation. Active listening skills to better understand customer needs and provide meaningful solutions.
• Relationship Building: Ability to build and maintain long-lasting, trust-based relationships with customers. A focus on understanding customers' pain points and offering solutions that drive value and satisfaction. Excellent interpersonal skills, with the ability to engage stakeholders at all levels of an organization.
• Problem-Solving: Strong problem-solving abilities, with the capability to identify root causes of customer issues and resolve them efficiently. Creative thinking to propose solutions that are in line with both customer needs and company objectives.

Nice-to-Have Skills:

• Technical Aptitude: A basic understanding of technical concepts related to SaaS products, APIs, integrations, and system configurations, enabling you to communicate effectively with technical teams and assist customers with more complex issues.
• Upselling & Renewals: Experience in identifying upsell opportunities or renewing subscriptions based on customers’ evolving needs and business goals. Understanding of the sales process and ability to articulate the value of additional features or products to customers.
• Multi-Language Proficiency: Fluency in additional languages to engage with a broader customer base (particularly beneficial in multi-national companies).

Personal Attributes:

• Customer-Centric: A deep passion for helping customers achieve their goals and ensuring their satisfaction. Always striving to exceed customer expectations and provide them with a positive experience.
• Adaptable: Ability to thrive in a fast-paced, evolving environment. Willingness to learn new tools and systems and adapt to changing business needs.
• Team Player: Ability to work collaboratively with cross-functional teams, including product, sales, and support. Focused on teamwork and maintaining open, transparent communication with colleagues to provide customers with a seamless experience.
• Proactive: Self-motivated with a proactive approach to managing customer accounts. Comfortable reaching out to customers with check-ins, product updates, or to preemptively addressing potential concerns.

At least 3 years' experience as a Node.js developer.

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in MongoDB and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

Python Developer

6-8 Years

Mumbai

N.p only immediate or who is serving LwD is 1st week of july.

• Python knowledge: object-oriented programming: inheritance, abstract classes, dataclass, dependency injection, design patterns: comand-query, repository, adapter, hexagonal architecture, swagger/Open API, flask, connexion
• Experience on AWS services: lambda, ecs, sqs, s3, dynamodb, auroradb
• Experience with following libraries boto3, behave, pytest, moto, localstack, docker
• Basic knowledge about terraform, gitlab ci
• Experience with SQL DB

Job Requirements :

- Should have experience in supporting the application and infrastructure 24x7.

- Should have good working knowledge on troubleshooting skills of Operating Systems (Linux/Windows)

- Good experience on Java/j2EE application supporting and AWS infra supporting.

- Ability to work with 3rd parties/FOPS and provide required instruction to troubleshoot and restore faults.

- Respond quickly and effectively to production issues, troubleshooting solutions, and
taking responsibility for seeing those solutions through resolution.

- Identify root cause and corrective actions for highly complex availability, capacity, security, performance, and quality issues affecting the database.

- Strong knowledge of Linux/Unix operating system.

- Good knowledge of scripting languages like Shell, Python.

- Good Knowledge of Databases like Mongo, Mysql, SQL Server.

- Respond to alerts and take corrective action to ensure the high availability of our
production environments and participate in an after-hours on-call rotation.

- Experience/Knowledge of other cloud platforms (Azure, Google Cloud) is a plus

- Strong verbal and written communications skills are a must

- Must have production support experience as the requirement is 24X7X365 production support.

Job description :

Functional a. Build client relationship

1. Manage Development and Delivery of technical solutions
2. Manage ways to work across departments including outsource partner
3. Deep dive into Technical integration, content ingestion & reporting of viewership & revenue numbers et.al.
4. Support and maintain technology development strategy
5. Aligning Solutions with architecture
6. Develop coding standards
7. Requirement understanding
8. Provide technical leadership and innovation across all aspects of technology development including Engineering, Bas, QAs, UI/UX etc.
9. Manage delivery teams which includes recruit hire, train, supervise, coach and mentor
10. Project Management Skills
11. Manage Deadlines
12. Manage Deliveries
13. Manage Customers
14. Multitasking
15. Reporting – Customers / ELT
16. Assist in talent acquisition
17. Applying Agile principles in delivery
18. Upto date with latest technology and innovation
19. Good communicator
20. Good understanding of CDN

1. Technical Documentation
2. Coding Best Practices a. Guidelines for Coding Best Practices
3. Cloud Best Practices

1. Tech. Stack Selection
2. Code Review
3. Regression, Functional and Automation QA
4. Caching technologies
5. Tech. Approval & Sign-Off
6. Site / App Performance a. Load & Performance testing
7. Automation testing
8. Code Coverage

1. Code walk-thru
2. System Upgrade
3. Effort Estimation
4. R&D
5. Technical Evaluation a. RFP technical evaluation

1. Deployment
2. Integration
3. Assist in resolving Technical Problems
4. Map Security & Compliance
5. Support Project Management
6. Support DevOps
7. Conducting Technical

About the role:
We’re looking for a React.Js Developer who can adapt to new tech stacks and innovate with cutting-edge technology solutions, to build eCommerce platforms that are unique, disruptive, and powerful

What you'll do:
● Develop new user-facing features using React.js
● Build reusable components and front-end libraries for future use
● Translate designs and wireframes into high-quality code
● Optimize components for maximum performance across a vast array of web-capable devices and browsers

What you'll need:
● Bachelor's degree with minimum 3 years of work experience as a React Js
● Strong proficiency in JavaScript or Typescript, including DOM manipulation and the JavaScript object model
● Experience with data structure libraries (e.g., Immutable.js)
● Knowledge of object-oriented programming
● Experience with popular React.js workflows (such as Flux or Redux)
● Integration of multiple data sources and databases into one system
● Familiarity with newer specifications of EcmaScript
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Ability to understand business requirements and translate them into technical requirements

Who Should Consider Joining:
● If you like challenges and think from a first principle basis,
● If you are driven to take ownership and are adept at rolling with the punches,
● If you have the aspiration to grow fast in the dynamic environment of a start-up,
● If you are a collaborative team member, who believes in collective success,
● If you are someone who makes objective, fact-based decisions

Who should not consider joining:
● If the role description does not excite you, then you should not join us
● We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● If you are not a self-starter who is willing to learn & experiment more, then you should not join us.

What We Offer:
● Limitless growth and learning opportunities
● Exposure to cutting edge technology solutions and upcoming stacks in the market
● In house technical training on GIT, Automated Testing, Code Coverage, Language Training and much more
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth

Dear Candidate

Greetings from App Ideas Infotech Pvt Ltd

Designation: Business Development Executive

Min. Experience:- 0 to 1 Year

Job Location: A’bad (Nikol)

Bond:- 1 Year

Salary :- No bar for right candidate (Depends on Skills and experience)

Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others

Roles & Responsibilities:-

• Interest in Online Marketing
• Experience in bidding profiles will be an extra advantage
• Lead Generation through Bidding, Email Marketing, Social Media Marketing
• Good Communication skills
• Clients Communication & Other
  
  

Benefits of working with our company:-

• Only 5 days working,
• We provide training,
• Great Career enhancement opportunity,
• Excellent learning opportunities,
• Paid Leaves, festival leaves, Cultural events, Month end party and others

If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.

With Regards,

Trusha Kachhadiya

HR Executive

App Ideas Infotech Pvt Ltd

Web: http://www.theappideas.com/">www.http://www.theappideas.com/">theappideas.com

We are looking for a Senior Full Stack Rails Web developer with good communication skills. The Candidate MUST have good communication skills and should be comfortable taking Phone/Video calls with US employees.

Please see below the technical skillset required:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Strong Proficiency in HTML/CSS and experience with Bootstrap and FontAwesome
• Thorough understanding of ReactJS and its core principles
• Experience with popular ReactJS workflows (such as Flux and Redux)
• Experience with AngularJS
• Experience with NPM and NodeJS
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end development tools such as Babel, Webpack, etc.
• Experience with popular frameworks like EmberJS, BackboneJS, KnockoutJS and Vue is a plus.

• Solid understanding of Ruby along with Rails 3, 4 and 5
• Solid understanding of gems like with devise, ActiveAdmin, Clockwork, SideKiq, Ransack
• Proficient with ActionCable, EventMachine, Websocket
• Excellent understanding of Rails query interface and DBMS like Mysql, sqlite, postgreSQL
• Proficient in creating test suites using Cucumber, Capybara, RSpecs, Minitests etc
• Proficient in HTML/CSS/Sass
• Experience in AWS Elastic Beanstalk and Capistrano deployments is a plus
• Experience in creating Ruby programs/scripts to automate tasks is a plus
• Experience with CMS systems like BrowserCMS is a plus

• Exp – 9+ yrs
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization is a solid plus
• Experience in GoLang and/or Rails and desire to work on back-end applications is a solid plus