
Customer support executive
Job Title: Customer Support Executive
Process: Kotak Bank Process
Eligibility:
Graduates with 6+ months experience
Undergraduates with 6+ months experience
Communication Requirement (Versant):
Versant 3 – Average Communication
Versant 4 – Good Communication
Salary (Take Home):
Graduate
Versant 3: ₹17,000
Versant 4: ₹18,000
Undergraduate
Versant 3: ₹16,000
Versant 4: ₹17,000
Job Responsibilities:
Handle customer queries related to Kotak Bank products
Resolve customer issues professionally
Maintain quality and customer satisfaction
Job Details:
Shift Timing: 9:30 AM – 6:30 PM
Shift: Day Shift
Week Off: 1 Rotational Week Off
Location: Eureka Outsourcing Solutions

Similar jobs
Strong Credit & Risk strategist profile
Mandatory (Experience): Must have 2.5+ years of experience as credit and risk strategiest/analyst in unsecured personal loan in B2C Fintech Product Companies (or NBFC)
Mandatory (Tech Skills 1): Must have strong understanding of automated underwriting and SMS underwriting for lending
Mandatory (Tech Skills 2): Must have experience with scorecards, rule engine, bureau data, device signals and behavioural insights
Mandatory(Company): B2C Fintech Product companies (Targeted companies list given below)
Job Title: WordPress Developer (Male Candidates Only)
Experience: 2+ Years
Location: [Your Office Location] – Work From Office
Shift Timing: 6 PM – 3 AM (Monday–Friday)
Salary: ₹18,000 – ₹25,000 (based on interview, experience & last salary)
Job Summary:
We are seeking a skilled WordPress Developer with 2+ years of hands-on experience in developing and customizing WordPress websites. The ideal candidate should be proficient in theme customization, plugin integration, WooCommerce, and Shopify. This is a full-time, night-shift role (WFO) that requires strong problem-solving skills and attention to detail.
Responsibilities:
- Develop, customize, and maintain WordPress websites.
- Work on theme customization and plugin integration.
- Build and manage e-commerce websites using WooCommerce and Shopify.
- Troubleshoot issues and ensure website functionality and performance.
- Collaborate with the design and development team for smooth project delivery.
Required Skills:
- WordPress Development
- Theme Customization
- Plugin Development & Integration
- WooCommerce
- Shopify
- Basic knowledge of front-end technologies (HTML, CSS, JavaScript) is a plus
Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field (preferred).
- Minimum 2 years of relevant experience in WordPress development.
- Strong problem-solving and debugging skills.

Requirements:
- BS/MS in Computer Science or equivalent from a premier institute.
- 10+ years of strong design/development experience in building massively large scale distributed internet systems and products.
- 6+ years' experience leading engineering teams (including a combination of experience hiring, mentoring, managing performance, and providing technical leadership and design guidance).
- Excellent computer fundamentals and problem solving skills
- Excellent data structures & algorithms skills.
- Experience and knowledge of open source software, frameworks and broader cutting edge technologies around server side development in Java and Big Data.
- Superior organization, communication, interpersonal and leadership skills.
- Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.
- Must be a self-starter who can work well with minimal guidance and in fluid environment.
- Provide good attention to details.
- Must be excited by challenges surrounding the development of massively scalable & distributed system.
- Agility and ability to adapt quickly to changing requirements and scope and priorities.
Automation Testing
- Lead end to end Testing Automation Process
- Design and implement efficient Testing practices
- Conduct Test case and Code reviews to ensure the quality of Test Cases, Test coverage and Automation Code
- Participate in Planning meetings and ensure quality at all levels of SDLC
- Provide estimations for Manual and Automation
- Provide Testing and Automation Strategy for newly developed Features
- Identify the right tool and set up the automation framework for UI, API, and unit level
- Increase Automation confidence by reducing random test failures
- Work closely with the Development team and ensures code is delivered with high code coverage
- Responsible for QA metrics and Automation ROI and report them to management
- Identify Performance Application Performance bottlenecks and suggest the right tool and test strategy for Non-Functional Testing
- Guide and Mentor QA Team on the Testing and Automation Tools, Frameworks and Process
- Measure and Investigate Defect Leakage and provide preventive measures
- Identify CI / CD tools, define branching strategies, setup CI / CD pipeline
existing ERP:
• Modern project management using Agile-Scrum
• Flexible development with continuous integration
• Automated, test-driven development with quality assurance platforms
ASP.NET 4.5, C#, MVC, ANGULAR, SQL SERVER
• Strong development knowledge on Angular with Java Script & HTML5, CSS3,
Bootstrap. Ability to learn new technology, integration with existing technology
pieces using Web Services/APIs.
• Programming for Amazon AWS technologies is desirable. Should have excellent
understanding of front-end optimization techniques, cross-browser compatibility and
automated testing using Angular.
- 8+ years of experience in software development
- 4+ years of recent hands-on experience in architecting and building complex solutions that run in SaaS/PaaS environments, especially on AWS cloud leveraging SaaS based Microservices development coupled with Distributed Caching & Message Queuing.
- Should have experience in developing solution architecture and/or evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services
- Should have excellent knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
- Should have experience with Full Stack development with experience in technology stacks/frameworks like JAVA, Springboot, Python, Redis, SQL, NoSQL and Graph DBs
- Good to have Architected solutions that handle Big Data and should be proficient in data analytics
- Must have Expert level proficiency in Design / Architectural patterns, data structures and algorithms
- Must demonstrate knowledge of DevOps tool chains and processes
- Experience in web-based application migration from on-premise to SaaS model is a big plus.
- Experience of Integration patterns and associated best practice(e.g. Web Services, REST API's, Pub/Sub, MOM)
- Excellent knowledge and hands-on experience in Web services related, functionally decomposed architecture, Load Balancing of Web Services and applications, designing multi-tenant systems, Clustering and sharding of data, microservices architecture / design patterns, and throttling and performance management of such services
Flexible to work in Night shifts
Good Analytical and out of the Box thinking
Who has a good understaing on promotions and Marketing
Candidates with Telemarketing campigns would have an added advantage
B2B Sales an B2B Marketing campaigns ha added advantage.









