Customer support executive

An Accountant / Audit Manager is responsible for managing financial records, ensuring accuracy in accounting processes, and leading audit activities in compliance with statutory and regulatory requirements. The role includes preparing and reviewing financial statements, maintaining general ledgers, and ensuring timely month-end and year-end closings.

The Audit Manager oversees internal and external audits, develops audit plans, evaluates financial controls, and identifies risks or compliance gaps. Responsibilities include coordinating with auditors, ensuring adherence to accounting standards, tax laws, and company policies. The role also involves budgeting, forecasting, variance analysis, and providing financial insights to support management decision-making.

The Accountant / Audit Manager supervises accounting staff, improves financial processes, and ensures effective internal control systems. Strong analytical skills, attention to detail, and leadership capabilities are essential.

Key Skills: Financial reporting, auditing, taxation, compliance, risk assessment, team management.

Drive the design, automation, and reliability of Albert Invent’s core platform to support scalable, high-performance AI applications.

You will partner closely with Product Engineering and SRE teams to ensure security, resiliency, and developer productivity while owning end-to-end service operability.

Key Responsibilities

• Own the design, reliability, and operability of Albert’s mission-critical platform.
• Work closely with Product Engineering and SRE to build scalable, secure, and high-performance services.
• Plan and deliver core platform capabilities that improve developer velocity, system resilience, and scalability.
• Maintain a deep understanding of microservices topology, dependencies, and behavior.
• Act as the technical authority for performance, reliability, and availability across services.
• Drive automation and orchestration across infrastructure and operations.
• Serve as the final escalation point for complex or undocumented production issues.
• Lead root-cause analysis, mitigation strategies, and long-term system improvements.
• Mentor engineers in building robust, automated, and production-grade systems.
• Champion best practices in SRE, reliability, and platform engineering.

Must-Have Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 4+ years of strong backend coding in Python or Node.js.
• 4+ years of overall software engineering experience, including 2+ years in an SRE / automation-focused role.
• Strong hands-on experience with Infrastructure as Code (Terraform preferred).
• Deep experience with AWS cloud infrastructure and distributed systems (microservices, APIs, service-to-service communication).
• Experience with observability systems – logs, metrics, and tracing.
• Experience using CI/CD pipelines (e.g., CircleCI).
• Performance testing experience using K6 or similar tools.
• Strong focus on automation, standards, and operational excellence.
• Experience building low-latency APIs (< 200ms response time).
• Ability to work in fast-paced, high-ownership environments.
• Proven ability to lead technically, mentor engineers, and influence engineering quality.

Good-to-Have Skills

• Kubernetes and container orchestration experience.
• Observability tools such as Prometheus, Grafana, OpenTelemetry, Datadog.
• Experience building Internal Developer Platforms (IDPs) or reusable engineering frameworks.
• Exposure to ML infrastructure or data engineering pipelines.
• Experience working in compliance-driven environments (SOC2, HIPAA, etc.).

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

Title: Sitecore Developer

Remote Work (Work from Home) 
Immediate joiners are preferred

Need candidate who is more into development and lesser experience on CMS (content management)

We are looking for a Graphic Designer cum Video Editor who can work from office from the above location in Bangalore.

Timings – 10 am to 7 pm. Monday to Saturday

Company Profile - https://aksharyoga.com/

Work Location - https://maps.app.goo.gl/s9Qxix8h6aWh8VWq9

Are you willing to work from office from the above location?

Selection process – online interview and technical round where you will be given a video editing task which needs to completed and sent in WhatsApp view format

Please share the below details

Do you have video editing experience?

If Yes, share the work done in the past companies in WhatsApp view format

DOB

Current CTC per month

Expected CTC per month

Notice Period

Expected DOJ

Please apply only if you have a professional experience for more than 1 year. 

We are a Yoga Institute , based out of Bengaluru, looking for a skilled and technically equipped person to edit / shoot/ handle creative design works/ social media postings and related Skills:

1. Proficiency in Design Software: The candidate should be proficient in Adobe Photoshop, Illustrator, and After Effects. Familiarity with Microsoft Office and video editing software such as Adobe Premiere Pro, Final Cut Pro, or Davinci Resolve is also required.

2. Experience: A minimum of three years of experience in creative designing and video editing is essential.

3. Understanding of Design Measurements: The candidate should have a thorough understanding of different sizes and measurements used in designing.

4. Adaptability: A creative designer should be adaptable and able to work on a variety of projects, each with its own unique requirements.

5. Attention to Detail: A keen eye for detail is crucial in design. Small elements can make a big difference in the overall impact of a design.

6. Problem-Solving Skills: Design often involves solving problems, whether it's finding the most effective way to communicate a message or figuring out how to make a design work within certain constraints.

7. Knowledge of Current Design Trends: Staying up-to-date with the latest design trends can help a designer create work that feels fresh and relevant.

8. Time Management Skills: Design projects often have tight deadlines, so it's important for a designer to be able to manage their time effectively.

9. Understanding of Color Theory: Color can greatly affect how a design is perceived, so a good understanding of color theory is important.

10. Typography Skills: The ability to use type effectively is a key skill in design. This includes understanding which fonts to use, how to pair them, and how to use type to enhance a design.

11. Researching and Referencing: Should have strong research skills to gather ideas and inspiration for their designs and should also understand how to properly reference any work or ideas that are not their own to avoid plagiarism and respect intellectual property rights.

12. Proficiency in Hindi Literature: Should be proficient in typing Hindi literature. This skill is crucial for creating content that resonates with our Hindi-speaking audience and expands our reach.