Customer Support executive

Job Description: Assistant Administrator

Job Summary

We are looking for a detail-oriented and organized Assistant Administrator to join our team. You will provide high-level administrative support, manage daily office operations, and assist the senior management team. Advanced proficiency in office technology is a mandatory requirement for this role.

Key Responsibilities

• Administrative Support: Manage executive calendars, schedule meetings, and coordinate travel arrangements.
• Documentation: Prepare, edit, and format reports, presentations, and official correspondence.
• Office Operations: Oversee office supplies inventory, coordinate with vendors, and ensure the workspace remains organized.
• Communication: Act as a point of contact for internal/external stakeholders via email and professional communication platforms.
• Data Management: Maintain and update digital filing systems, ensuring data privacy and efficient retrieval.

Mandatory Computer Skills & Qualifications

Candidates must demonstrate expert-level proficiency in the following areas to be considered:

• Advanced Microsoft Office Suite: Mastery of Excel (vlookup, pivot tables, formulas), Word (advanced formatting), and PowerPoint.
• Google Workspace: Full proficiency in Gmail, Drive, Docs, Sheets, and Calendar.
• Digital Communication: Experience with professional tools such as Slack, Microsoft Teams, or Zoom.
• Fast & Accurate Typing: Minimum typing speed of 50+ WPM with high accuracy.
• File Management: Strong understanding of cloud storage (Dropbox, OneDrive) and digital organizational structures.
• Troubleshooting: Ability to handle basic office tech issues (printer setup, software updates, connectivity).

General Requirements

• Experience: 1–3 years in an administrative or clerical role.
• Organization: Excellent time-management skills and the ability to prioritize tasks.
• Professionalism: High level of discretion and confidentiality.

Job Title: State Sales head for Uttarpradesh Job Category: Full time

Qualification Graduate in computer science, BE, /MBA Location Uttarpradesh

Salary Range 50000 PM + Incentives Experience: More than 5 years

Position Overview: We are seeking a State Sales head with a passion for education and a proven track record

in sales to lead and expand our presence in the Uttarpradesh state. Ambitious and energetic candidates required

expertise in customer aquacation strategy & dedication for effective sales & marketing strategy to drive

sustainable financial growth with forging strong relationships & product knowledge.

Key Responsibilities:

● Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's

goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer

feedback.

● Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating

contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.

● Market Analysis: Stay updated on industry trends, customer needs to inform product development and

sales strategies. Conduct market research,competition & competitor analysis to identify opportunities

for growth.

● Sales Process Optimization: Implement & improve sales processes, systems & follows the best

practices in sales and customer relationship management, use tools to enhance efficiency &

effectiveness.

● Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights

and recommendations for improvement. Present reports to senior management to track progress and

make informed decisions.

● Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns,

promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction

through effective communication and support.

● Collaboration: Identify and establish strategic partnerships with educational institutions, organizations

& other stakeholders to expand the company's reach and influence in the EdTech sector.

Qualification and experience:

● Proven working experience as a State Sales head in K-12 or CBSE school business,

● Proven sales track record, computer Proficiency for proposal development & CRM tools

● Market knowledge, strong relationship is expected with ability to build rapport

● Good analytical & Strong problem solving skills, listening and questioning skills, combined with the

ability to interact confidently with clients, able to work under pressure in result oriented manner

● Graduate from any branch computer science, MBA, BA, B.Com

● Edtech/Book publisher or sales & marketing experience are added advantages

Company Profile: Scholarclone is an innovative EdTech company committed to transforming education

through cutting-edge technology solutions. We provide a range of online learning & administrative platforms,

resources, & tools designed to empower educators and learners alike. With a mission to make education

accessible and engaging, administrative solutions and integrated business applications to a wide spectrum of

clients including education institutes.

Founded in 2018 and headquartered in The Netherlands, GT Ecom BV is on a mission to build the most efficient global direct-to-consumer infrastructure and become the world’s largest e-commerce company—powered by a collective of successful, scalable brands. By 2026, we’re aiming to achieve $500 million in revenue and operate over 50 thriving online stores worldwide.

With a team of 160+ top-tier remote e-commerce professionals across the globe, we blend local brand experiences with cross-border logistics, ensuring every customer feels connected—no matter where they are.

At our core, we value hard work, freedom with responsibility, constant improvement, and a mindset of positivity. We believe in building a high-performance, remote-first culture where honesty, excellence, and creativity drive everything we do—because the future of work is global, and we’re building it together.

The Upsides of Working with Us

💪 Hard Work That Matters

We’re surrounded by people who care deeply and give their best. We don’t settle for average—we show up, push boundaries, and aim high. That shared drive creates momentum and meaning in everything we do.

🔓 Freedom with Responsibility

You have the flexibility to work in a hybrid setup—balancing time in the office with remote work. Freedom only thrives when it’s paired with ownership. We trust you to manage your time, meet your commitments, and take responsibility for your impact.

📚 Constant Improvement

Growth is part of our DNA. We believe in learning, evolving, and getting 1% better every day. Whether it’s a new skill, a fresh mindset, or sharper execution—stagnation isn’t in our vocabulary.

🌞 Positivity by Default

We approach people, problems, and communication with a positive mindset. That means giving the benefit of the doubt, staying constructive, and keeping energy high—even when challenges arise.

🗣️ Honesty & Transparency

We believe the fastest way to move forward is through clear, honest communication. No politics. No guessing games. Just straight talk that builds trust and strengthens our team.

🏆 Excellence Is the Baseline

We hold ourselves and each other to a high standard—not out of pressure, but out of pride. We care too much about what we’re building to accept "good enough." Excellence is the expectation.

🎯 Creativity Welcome Here

We encourage bold ideas, fast testing, and open collaboration. Failure doesn’t scare us—comfort does. That’s why creativity is valued as a core ingredient in everything from product to process.

We’re on the lookout for a Mid-level Full Stack Developer to drive IT improvements within the company!

The Challenge

We are looking to open a small office in Bangalore and we’re building a lean, high-impact IT team. We are looking for two Mid-level Full Stack Developers with strong startup or scaleup backgrounds. If you thrive in fast-moving environments, love shipping features in days (not weeks), and know how to leverage AI to accelerate your workflow, this role is for you.

Why We Need You

We’re scaling fast and building a new tech team in Bangalore, and you’ll be among the first developers to join. This means you won’t just be coding; you’ll help shape the culture, processes, and standards of our IT team from the ground up. Your work will directly drive our growth, and this is all about fast execution, problem-solving, and delivering value quickly.

Your Team When You Join Us

You’ll work closely with our Executives, Managers, and fellow Developers to build, improve, and scale our e-commerce platforms. Collaboration is key—you’ll align with cross-functional teams to turn business needs into seamless technical solutions.

Day in the life of a Mid-Level Full Stack Developer at GT Ecom

You'll..

• Build and ship new features fast; from idea to production in days.
• Work across the full stack (frontend + backend) to support scalable e-commerce systems.
• Leverage AI-driven workflows to optimize coding speed and accuracy.
• Collaborate with other developers and stakeholders
• Ensure quality, maintainability, and performance in everything you build.

We would love to hear from you if…

• Startup/scaleup experience: Worked at a company that raised at least a Series A or B (≥ USD 5M).
• Proven track record of execution speed: you’ve shipped features in days, not dragged them for weeks.
• Comfort working in high-pressure, fast-paced environments.
• Proficiency with modern full stack frameworks (React, Node.js, etc.).
• Regular use of AI tools in your development process.
• Preferred Background: Developers with startup or scale-up experience who thrive in fast-paced environments, shipping features in days (not weeks), and who enjoy working in high-ownership, high-impact teams.

Couple of the notes about the role

• You will have the freedom to work abroad with flexible schedules.
• This is a hybrid role. Once our Bangalore office is set up, you’ll be expected to work 2-3 days per week from the office.

If you are excited about the opportunity and feel like you are a good fit, we encourage you to apply today and talk to one of our recruiters. We look forward to seeing how your skills and experiences align with our vision.

Note: Your portfolio (GitHub/GitLab/Bitbucket links) OR any portfolio/demo links (CodePen, personal website, live projects, apps) is a strong requirement for the role. Your application will be tagged as rejected if you cannot provide your portfolio. Please avoid reusing your resume or putting your LinkedIn profile in the portfolio link.

If you are excited about the opportunity and believe you are a good fit, we encourage you to apply today and speak with one of our recruiters. We look forward to seeing how your skills and experiences align with our vision.

Here are some technologies you may find useful for web development:

- Vue.js for the front-end framework

- Laravel for the back-end framework

- PHP 7+ for server-side scripting

- SQL for database management

- Docker for containerization purposes.

About us

We are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription-based models to more granular usage-based models, billing and pricing infrastructure needs to be completely reimagined.

Founders who sold their previous startups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.

We are building our founding team, and are looking for:

1. engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
2. sales, marketing and growth folks who are excited to push the envelope on GTM (go-to-market) innovation

You should be excited about learning and meaningfully shaping the trajectory of an early-stage startup from Day 0 in its journey.

What you can expect

• Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
• Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
• You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
• Culture:
• We don’t take ourselves too seriously, and know how to have fun
• The health of our team is most important to us. Balance work with life - be productive, not busy.
• Being remote first, we thrive via async communication.
• Flexibility: Remote - work from wherever you are in the world; If you prefer coming to the office in person, we have a physical space in Indiranagar, Bangalore 
• Compensation: We offer competitive salaries with generous ESOPs
• Benefits (for full-time roles):
• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company laptop

About this role

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can execute, we are probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you 

You will directly work with the founders.

Outbound sales are critical to generating meetings with qualified prospects. You will lay the foundation for and execute our outbound sales strategy.

The primary objective is to generate meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.

• Outbound prospecting
• Find leads from databases (Apollo, ZoomInfo, etc.)
• Reach out to them (manual + automated) via different channels (email, LinkedIn, cold calling, etc.) to generate new sales opportunities
• Identify the needs of prospects, and build long-term, trusting relationships with to qualify leads as sales opportunities
• Iterate to maximize qualified meetings set up
• Experiment with different databases
• Experiment with messaging, level of personalization, length of sequences etc.
• Experiment with channels (email, LinkedIn, cold calls etc.)
• Experiment with different types of collateral
• Experiment with the recipient being targeted - industry, persona, intent signals etc.
• Loop in feedback from prospect responses to emails and cold calls to refine messaging further
• Inbound follow-ups - Respond to inbound leads and automate follow-up communication; iterate on messaging/channels to maximize conversion rate
• Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and job descriptions for relevant leads etc.
• Set up in-house tooling to ensure email deliverability, monitor open rate/reply rate, track domain reputation etc.
• Owning the CRM: Create and update leads, set up pipelines, email templates, and automation. Fully utilize CRM capabilities to nurture leads and deliver timely and relevant content

Key Qualifications

• 1-2 years of experience working as a sales development representative at a B2B SaaS company
• The solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup
• Excellent written and oral communication skills
• Experience working with lead databases, sales engagement tools etc
• Familiarity with CRM systems and proficiency in managing leads, pipelines, and automation
• Willingness to get your hands dirty and do the grunt work in the early days
• Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level
• Adaptable to work across time zones to cater to a global customer base
• Self-driven individual with high ownership and a strong work ethic
• Ability to build, manage and motivate a team
• Previous entrepreneurial experience is a huge plus
• Experience catering to the CFO persona is a plus
• Familiarity with billing systems, CPQ and accounting systems is a plus
• Not taking yourself too seriously :)

Job Description: DevOps Engineer 

About Hyno:

Hyno Technologies is a unique blend of top-notch designers and world-class developers for new-age product development. Within the last 2 years we have collaborated with 32 young startups from India, US and EU to to find the optimum solution to their complex business problems. We have helped them to address the issues of scalability and optimisation through the use of technology and minimal cost. To us any new challenge is an opportunity.

As part of Hyno’s expansion plans,Hyno, in partnership with Sparity, is seeking an experienced DevOps Engineer to join our dynamic team. As a DevOps Engineer, you will play a crucial role in enhancing our software development processes, optimising system infrastructure, and ensuring the seamless deployment of applications. If you are passionate about leveraging cutting-edge technologies to drive efficiency, reliability, and scalability in software development, this is the perfect opportunity for you.

Position: DevOps Engineer

Experience: 5-7 years

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and implement CI/CD pipelines for automated application deployment, testing, and monitoring.
• Manage and maintain cloud infrastructure using tools like AWS, Azure, or GCP, ensuring scalability, security, and high availability.
• Develop and implement infrastructure as code (IaC) using tools like Terraform or CloudFormation to automate the provisioning and management of resources.
• Constantly evaluate continuous integration and continuous deployment solutions as the industry evolves, and develop standardised best practices.
• Work closely with development teams to provide support and guidance in building applications with a focus on scalability, reliability, and security.
• Perform regular security assessments and implement best practices for securing the entire development and deployment pipeline.
• Troubleshoot and resolve issues related to infrastructure, deployment, and application performance in a timely manner.
• Follow regulatory and ISO 13485 requirements.
• Stay updated with industry trends and emerging technologies in the DevOps and cloud space, and proactively suggest improvements to current processes.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).
• Minimum of 5 years of hands-on experience in DevOps, system administration, or related roles.
• Solid understanding of containerization technologies (Docker, Kubernetes) and orchestration tools
• Strong experience with cloud platforms such as AWS, Azure, or GCP, including services like ECS, S3, RDS, and more.
• Proficiency in at least one programming/scripting language such as Python, Bash, or PowerShell..
• Demonstrated experience in building and maintaining CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI.
• Familiarity with configuration management tools like Ansible, Puppet, or Chef.
• Experience with container (Docker, ECS, EKS), serverless (Lambda), and Virtual Machine (VMware, KVM) architectures.
• Experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, or Pulumi.
• Strong knowledge of monitoring and logging tools such as Prometheus, ELK stack, or Splunk.
• Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
• Strong communication skills and the ability to work independently as well as in a team.

Nice to Have:

• Relevant certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, Certified Kubernetes Administrator (CKA), etc.
• Experience with microservices architecture and serverless computing.

Soft Skills:

• Excellent written and verbal communication skills.
• Ability to manage conflict effectively.
• Ability to adapt and be productive in a dynamic environment.
• Strong communication and collaboration skills supporting multiple stakeholders and business operations.
• Self-starter, self-managed, and a team player.

Join us in shaping the future of DevOps at Hyno in collaboration with Sparity. If you are a highly motivated and skilled DevOps Engineer, eager to make an impact in a remote setting, we'd love to hear from you.

We are looking for skilled Senior Full-Stack developers who can architect and develop large-scale enterprise applications using React.js for front-end and Node.js for API's.

Responsibilities :

●      Review application requirements and interface designs.

●      Identifying web-based user interactions.

●      Developing and implementing highly responsive user interface components using React concepts.

●      Writing application interface codes using Javascript following React.js workflows.

●      Understand proposed features and quickly design and build scalable API and SQL schema & queries.

●      Proactively analyze website performance and implement solutions for improvement.

●      Collaborate with architects, developers, business analysts, and QA analysts to design, develop, and test applications.

●      Documenting application changes and developing updates.

●      Collaborate with other team members.

Requirements :

●      Proven work experience as MERN developer (5+yrs)

●      3+ years of experience building complex web applications.

●      Solid work experience using component-based development on the client-side.

●      3+ years of experience coding robust and secure Rest API's in Node.js, JSON, XML.

●      Experience coding in JavaScript, HTML, CSS.

●      Experience in integrating systems using Rest APIs and single sign-on.

●      Experience with continuous integration / continuous deployment using AWS CodePipeline and CloudFormation templates.

●      Experience with AWS infrastructure (API Gateway, S3, Lambda, Aurora, EC2).

●      Experience with Google Analytics integration.

●      Deep knowledge to create standards-compliant, cross-browser, mobile compatible front-end code with responsive design.

●      Deep knowledge of server-side and front-end performance optimization.

●      Strong design skills are a huge plus.

●      Should be a self-starter who is excited to solve many technical challenges relentlessly.

●      Must have excellent written and verbal communication skills.

• Full-stack developer with extensive knowledge of software development and agile methodologies, building native applications using JavaScript, and a portfolio of apps already published in-app store or self-hosted.
• Minimum 2-3 years experience working on Flutter projects/products.
• Good to have Healthcare domain experience.
• Ability to clearly understand requirements and translate them to software.
• Review business requirements, identify gaps, and assist in authoring functional design documents.
• Analytical mind with problem-solving aptitude.
• Proactive and self-starter requiring minimal supervision, who can collaborate with multiple stakeholders in the company.
• Good to have or awareness of Artificial Intelligence and Machine Learning algorithms and Python framework.
• Proficiency in relational databases like SQL Server and Oracle.
• Knowledge of cloud technologies (AWS, Azure, Google cloud), container, and virtualization will be a big plus.
• Familiarity with Continuous integration (Jenkins/Hudson), automated testing, and version control (GitHub, SVN).
• Knowledge of 3 rd party libraries and APIs, modern frameworks and design patterns, and test automation tools for Unit and Performance testing.
• Awareness of secure coding practices and standards. Page 2 of 3 Above all, you should love to build and ship products that real people use every day!

Roles and responsibilities:

• An ideal candidate will exhibit the following traits:
• Adapt and work on distributed technology stacks.
• Work with BAs to define or elaborate business software requirements.
• Design and build responsive and usable interface (UI/UX) for mobile applications through appealing, visual design.
• Take ownership of product features and work closely with stakeholders to ideate and rapidly release minimum viable product or mobile app solutions across healthcare products.
• Extensive experience with SDLC phases including Agile methodologies.
• Assist in designing client-side and server-side architecture.
• Perform code reviews, validation, and verification testing.
• Knows the use of version control software (GIT).
• Document technical design and unit test plans.
• Must have experience in working with multiple & small teams.
• Evaluate security and regulatory requirements.
• Proactively communicate in providing status reports and report blockers.
• Debug code, solve incidents and defects.
• Develop well-managed, high-quality, scalable, and reusable code.
• Should have excellent English (both verbal and written) skills.
• Should have excellent interaction and client communication skills.
• Solve technical challenges and take pride in their solutions and code.

Advantageous

• Java/Swift experience
• Understanding of Android Keyboard API
• Experience with optimizing applications for better performance and response

We are looking for a skilled React.js Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.