Customer Support executive

Job Title: Sales Engineer

Location: Ghatkopar

Department: Sales and Marketing

Experience: 2 and above (Food and Beverages)

Qualification:

Diploma or Graduation in any Engineering field

Skills:

 Business acumen

 Excellent communication skills

 Commercial awareness

 Self-motivation

 Negotiation skills

 Networking skills & Relationship building

 Ability to work independently.

 Problem-solving skills

 Ability to travel extensively.

Key Responsibility:

 The Sales Engineer shall aim to maximize profits through the implementation strategies.

 Analysing and investigating customer requirement, demand and competition

 Devising and presenting ideas and strategies

 Marketing activities like providing presentation and technical know-how to the probable end-

users

Follow-up enquires & monitoring customer satisfaction throughout business cycle.

 Field work and should work on Targets.

 Develop a thorough understanding of customer needs.

 Monitor and report on sales performance and customer feedback.

 Review and respond to customer inquiries and complaints.

 Represent the company at trade fairs, exhibitions, and industry conferences to generate new

leads and enhance brand visibility.

 Manage sales and customer service activities.

• Must have relevant experience of 3/7 years in working with Shopify and Shopify Plus stores
• Strong hands to Install & Customize new Shopify
• Basic experience in writing Ruby scripts to runpromotions
• Experience in integrating external API’s
• Proficiency in 3^rdparty integration like ERP- Netsuite, SAP, Odoo, Microsoft Dynamics, Sage, Epicor etc.
• Experience in Implementing Shopify Ajax API, Admin APIs and configuring third partyapps
• Experience working with the following technologies: JavaScript (JQuery), XML, JSON, SQL, PHP, CSS3
• Good knowledge of front-end development and liquid programming language
• Knowledge in other E-Commerce platforms like Magento, woo-commerce, Big-commercewill be 
• Hands on Experience with OOP PHP (2+years)
• Familiarity with GIT
• Understanding of building custom, private and embeddedapps
• Demonstrated ability to adapt and work with team members of various experience levels
• Ability to work with minimal direction with a focus on customer satisfaction
• Communication should be excellent.

About Company:

Our client is a leading investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Job Description

• Empanel distributors to sell the investment management schemes
• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channel, and direct clients, as outlined.
• Handling channel and client queries

Strategy Planning

• Achieve set targets through designed strategy
• Keep monitoring & review strategy on ongoing basis

Internal Coordination

• Liaising with senior management to arrive at clear objectives for the department
• Resource planning
• Liaising with investment teams to enable client interaction & information
• Liaising with operations and ensure smooth functioning between department & operations.
• Ensure proper compliance with respect to all channel partners - distributors / clients etc.

Compliance

• Ensure all activities is as per proper compliance internally and as per regulatory

Requirements

• Ensure all distributor agreements / client documentation has met with all regulatory & compliance requirements on an ongoing basis.

Requirements

Sales, Client Servicing, New client acquisition

Position Overview:

We are seeking a skilled CNC Programmer to create, test, and optimize CNC programs for precision parts. This role requires expertise in CNC programming, machining processes, and teamwork with engineering and production teams.

Key Responsibilities:

• Create machine tool paths using CAM software for milling, turning, and other operations.
• Prioritize and manage workloads to minimize downtime and delays.
• Collaborate with engineers to optimize designs and machining processes.
• Troubleshoot machining, tooling, and programming issues.
• Support machine operators with setup, operation, and CNC maintenance.
• Perform quality checks to ensure compliance with specifications.
• Follow safety, quality, and company policies

Responsibilities and duties:

• 2 years of experience as a CNC programmer and CAM programmer in a manufacturing environment, with proficiency in CAM software and CNC machining processes.
• Minimum Qualification: ITI, Diploma in Mechanical or Equivalent.
• Shall be having knowledge of CAM programming
• Shall be looking into CNC & Mould Department

• Oversee the editing of all video content, ensuring it aligns with the creative vision and storytelling objectives.
• Manage the editing team, assigning projects, monitoring progress, and ensuring deadlines are met.
• Collaborate with Directors, Producers, and Motion Graphics Designers to create cohesive and engaging narratives.
• Maintain quality control on all output, ensuring that the final products meet the high standards expected by clients and stakeholders.
• Innovate and drive the adoption of new editing technologies and techniques to keep the agency at the forefront of the industry.

Opportunity:

Create a consumer facing front end application that will be used by millions of users. 

What you will do:

• Develop our mobile apps using Swift/ObjectiveC.
• Work with backend, frontend, and other developers to build out a customer-centric experience that will constantly evolve.
• Work with our designers and customer success team to create a seamless user experience.
• Respond to support team tickets as needed to resolve bugs and issues.
• Participate in contributing ideas, updates, and product development areas to the team.

Experience Range: 

3-5 years with technical hands-on experience in building a consumer mobile app. You must have shipped an app to the stores.

Technical Expertise:

• 3-5 years experience with iOS native apps.
• Strong knowledge of Swift and ObjectiveC.
• Strong command of JavaScript ES6.
• Know how to build (fairly) complex layouts without using any CSS frameworks.
• Strong problem solving and analytical skills using data structures.
• Comfortable in a fast-paced startup environment.
• Bias for action shipping quality code quickly.

Primary responsibilities:

• Architect, Design and Build high performance Search systems for personalization, optimization, and targeting
• Designing systems with Solr, Akka, Cassandra, Kafka
• Algorithmic development with primary focus Machine Learning
• Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
• Participation in design and code reviews and recommend improvements
• Unit testing with JUnit, Performance testing and tuning
• Coordination with internal and external teams
• Mentoring junior engineers
• Participate in Product roadmap and Prioritization discussions and decisions
• Evangelize the solution with Professional services and Customer Success teams

Minimum requirements:

• Tech/M.Tech in computer Engineering or related fields or MCA
• At least 10-14 years of software development experience
• Expert in Java, Scala or any other object oriented language
• Proficient in SQL concepts (HiveQL or Postgres a plus)
• Additional language skills for scripting and rapid application development

Desired skills and experience:

• Working with large data sets in the PBs
• Familiarity with UNIX (systems skills a plus)
• Working experience in Solr, Cassandra, and Kafka
• Working in a distributed environment and has dealt with challenges around scaling and performance
• Working with distributed teams across multiple locations