Customer Support executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Influencer Marketer

Experience Level: 1+ years

Location: Bangalore, On-site

Job Overview:

The Influencer Marketing Manager will play a crucial role in developing and executing our influencer marketing strategy. You will be responsible for identifying, building relationships with, and managing influencers to promote our brand and products.

Job Description:

● Influencer & Meme Page Identification: Research and identify influencers who align with our

brand values and target audience.

● Relationship Building: Establish and maintain strong relationships with influencers through effective communication and collaboration.

● Campaign Development: Create and execute influencer marketing campaigns that drive brand awareness, engagement, and sales.

● Content Creation and Curation: Collaborate with influencers to create high-quality content

that resonates with our audience.

● Performance Tracking and Analysis: Monitor and analyze the performance of influencer

campaigns to measure ROI and optimize future strategies.

● Budget Management: Manage the influencer marketing budget effectively and allocate funds

to maximize results.

● Industry Trends: Stay up-to-date with the latest trends and best practices in influencer

marketing.

● ORM: Oversee a team that looks after client ORM (can be interns & execs)

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this

role, individual will be responsible to provide technical expertise and support to our sales

teams, ensuring that customers receive accurate, tailored solutions that meet their needs.

Individual will collaborate with internal and external stakeholders to drive sales growth,

manage quotations, and ensure smooth execution of customer orders. The ideal candidate will

have a strong technical background, sales aptitude, and excellent interpersonal skills.

Key Responsibilities:

 Technical Expertise: Leverage technical knowledge to support sales teams and provide

accurate, technical solutions to meet customer needs.

 Commercial Awareness: Apply commercial understanding to enhance the precision of

deals and customer proposals.

 Customer Solutions: Understand customer requirements and present customized

technical solutions that align with their business goals.

 Collaboration: Work closely with sales teams to build strong customer relationships and

drive revenue growth.

 Communication: Exhibit excellent communication skills, creating compelling sales

presentations and effectively collaborating with customers, vendors, and internal teams.

 Solution Development: Develop solution architecture, detailed equipment lists, and

presentation materials to meet customer requirements.

 Customer Support: Assist customers with technical issues related to equipment setup

and resolve any post-sales concerns.

 Negotiation: Facilitate negotiations with potential customers, aligning technical and

commercial aspects for successful deals.

 Quotation Management: Prepare accurate quotations based on customer requirements

and ensure timely delivery through Regional Sales Managers.

 Vendor Coordination: Negotiate with vendors to secure backup quotes and select

appropriate vendors based on technical product needs.

 Performance Tracking: Track issued quotations to monitor win rates, processing time,

and the proportion of clean orders received.

 Internal Support & Coordination: Provide technical sizing, product selection, and

support to Regional Sales Managers, ensuring timely and accurate quotations.

 Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with

customers to facilitate deal closure.

 Order Processing: Review purchase orders, ensure compliance with submitted offers,

and coordinate with customers for amendments when necessary.

 Execution Handover: Once orders are finalized, pass on clean orders along with all

required documentation to the Sales Operations Manager (SOM) for execution.

 Team Collaboration: Partner with the Regional Sales Manager to meet and exceed

assigned regional sales targets.

Company Name: JNJ TECHNOLOGIES & SERVICES Job Profile: Team Leader Job Description We're seeking a qualified Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing, and motivating team members on a daily basis. able to act proactively to ensure smooth team operations and effective collaboration. Requirement & Skills Proven work experience as a team leader or supervisor Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Experience: 4 - 5 years Job Location: Work from home Selection process:- HR round & Manager round Qualification: Any Graduate/Post Graduate Working days: 6 working days (Sundays off) Shifts: 10:00am - 7:00pm Mandatory language: English Laptop: candidates are to use their own laptops. Additional Compensation: If applicable, this will be decided on the basis of your designation

Job Description:

Key Responsibilities:

• Assist in the execution of digital marketing campaigns across various channels, including Search Engine Marketing, Social Media Marketing, Email Marketing, and WhatsApp Marketing.

• Create and curate engaging and relevant content for the company's online platforms to drive brand awareness and engagement.

• Conduct market research and competitive analysis to identify trends and opportunities.

• Monitor and analyze the performance of digital marketing initiatives using various analytics tools.

• Collaborate with the team to brainstorm and implement new strategies.

• Help maintain and update the company's website and social media profiles.

• Support in the creation of visual and written content, such as graphics, blog posts, and promotional materials.

Qualifications:

• Currently enrolled in or recent graduate with a degree in Marketing, Communications, Business, or a related field.

• Strong written and verbal communication skills.

• Knowledge of digital marketing principles and techniques.

• Familiarity with social media platforms and content management systems.

• Proficiency in Microsoft Office Suite and basic design software.

• Analytical mindset with the ability to interpret data and draw insights.

• Self-motivated, creative, and eager to learn.

• A positive attitude and a strong team player.

Benefits:

• Hands-on experience in digital marketing, providing a solid foundation for a future career in the field.

• Opportunity to work closely with a supportive and experienced marketing expert.

• Exposure to various aspects of digital marketing, including content creation, SEO, ASO, and data analysis.

• Potential for future career opportunities within the company.

• Competitive stipend for the duration of the internship.

• Coding and creating functional web applications and optimizing code for increasing response time and efficiency.
• Coordinating with front-end developers and providing server-side algorithms of user-facing web application elements.
• Analyzing the goals and requirements, handling bugs and errors and providing solutions for the same.
• Interacting with the database for storing data and ensuring that every user has access to what they search.

• Accomplishing the projects and goals within the deadline.
• Managing APIs that are executed across the devices.
• Participating in defining the architecture of the system.

Required skills

• Proven knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• In-depth knowledge of PHP and related frameworks. Knowledge of Ruby, Python, NodeJs, and Java will be an added advantage.
• Good Communication, Analytical, Logical, and Leadership skills.
• Knowledge of front-end technologies such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• Ability to manage a hosting environment along with database administration such as MySQL, Oracle.
• Excellent knowledge of APIs (REST, SOAP) and Web services.
• Capable of scaling applications to handle the load changes.
• Knowledge of version control, such as GIT.
• Knowledge of accessibility and security compliance.

1. Roles & Responsibilities -
   
   * We are looking for full-stack/back-end developers.
   * Our ideal candidate will be able to build applications from scratch and deliver
   a complete project i.e. understand requirements, design architecture, write reusable code that follows basic coding standards, test, deploy and support/follow-up features.
   * As a start-up, we are keen to work with people who are passionate about technology and who love the speed, chaos, and versatility of start-ups.
   
   Skills and Qualifications -
   
   * Team player with strong work ethic; Detail and deadline-oriented; Take ownership of tasks.
   * Good with version control systems like Git.
   * Professional understanding of CS fundamentals, data structures and algorithms.
   * Knowledge of Python is preferred.
   * Hands-on experience with front-end technologies - HTML5, CSS3, Bootstrap library & JavaScript/jQuery.
   * Knowledge of Angular 2/ReactJs is a plus.
   * Knowledge of Rest API is a plus.
   
   
   Perks -
   * Competetive compensation
   * MaBook
   * Friendly Leave Policy

Knowledge on Blockchain development is added advantage.
Previous Experience in .Net or PHP is a Plus

Experience : 1.5 to 4 years

Location : Mumbai / work from home for other Locations

Immediate joiner
*Candidate has knowledge of typescript will be most preferrable.*