- Job Responsibilities:
- Handling inbound and outbound call
- Ability to assess customer needs and respond to them.
- Match customer needs with vendor availabilty
- payment assistance to cutomer
- Proficient with Microsoft Office. Word, excel
- Key Skills:
- Great command over English and Hindi
- Comfort with medical and fitness terminology
- Ability to work in tight schedules
- Ability to work independently
- Experience in customer service or call centre background preferrred

About Seniors First from Zest Life Solution Pvt Ltd
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Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are looking for a skilled and experienced Senior backend Developer specializing in FSE tools to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.
Responsibilities:
Develop, maintain, and enhance web applications using front end tools to create seamless, user-friendly experiences.
Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.
Write clean, maintainable, and scalable code while adhering to best practices in frontend development.
Perform code reviews, optimize application performance, and debug issues for a smooth user experience.
Stay updated on the latest FSE features and web development trends to bring innovative ideas to the team.
Skills & Requirements
Java, Spring Framework / Spring Boot, APIs (e.g. REST, RESTful API), Unit testing (e.g JUnit, Mockito ), Build Tools (e.g. maven, gradle), CI/CD (e.g. Gitlab, GitHub, Jenkins, Bamboo, Azure DevOps), DEV Tools (e.g. Git, Atlassian Jira, Atlassian Confluence), Quality Tools (e.g. SonarQube, SonarCloud, Findbugs, PMD, OWASP checker, …), Spring Ecosystem (e.g. Spring Data, Spring REST, Spring MVC, Spring Batch, …), Java Commons (e.g. Apache Commons), Other APIs (e.g. SOAP, GraphQL, WebSocket, Server-Sent-Events / SSE, gRPC), API Documentation (e.g. OpenAPI, Swagger, …), Integration testing / E2E testing (e.g. Selenium, Testcontainers, Cucumber), Containerisation (e.g. Docker, Kubernetes / K18n), Cloud experience (e.g. AWS, Azure, GCP).Java Enterprise / Java EE (e.g. EJB, CDI, JPA, JSF, JAX-RS, JAX-WS, JMS), Other Java Frameworks (e.g. Quarkus), Messaging (e.g. Kafka, RabbitMQ, ActiveMQ, …), NoSQL DB (e.g. MongoDB, Neo4j), Performance testing (e.g. Gatling), Single-Sign-On (e.g. OAuth2, Open ID Connect, JWT, SAML), Monitoring, Logging & Tracing in the frontend application, Experience with Linux operating systems, Shell-Scripting.
As part of the Mobile SDK Engineering team at Flyy, here are some things you can expect:
- Take ownership and be responsible for what you build - no micromanagement
- Work with customer success team to enable Flyy customers to adopt Insights-led engagement in different industry sectors like e-Commerce, FinTech, OTT, Social, entertainment, travel, telco, food-tech etc.
- Explore the latest in topics like Mobile development, SDK, iOS, Android, tvOS various mobile hybrid frameworks and share with the team and more importantly, have fun while you work on scaling Flyy.
Skills Required :
- Minimum 2 years experience in iOS Development
- Minimum 1 year of experience in Native Mobile Development
- Minimum 1 year of experience in React-Native/Flutter framework
- Should be thorough with different architectures used in Mobile Development
- In-depth knowledge and understanding of Android/iOS framework:
- Multithreading concepts
- Persistent data storage
- Rest APIs Implementation
- Should know the internals of the mobile build and distribution processes
- Ready to learn and develop in any cross-platform frameworks
- Should be able to capture bottlenecks and improve them without or little supervision
- Awareness of Secure Development process and practices
- Awareness on Information Security concepts and Best Practices
Good to Have:
- Knowledge of other cross-platform frameworks i.e., Cordova, Unity, etc
- Experience in working and shipping SDKs/plugins
We Required people for Life insurance process.
Should have good experience of life insurance sales or Health Insurance sales
Salary would be 2.50 lac to 6 lac , hike on your last CTC
Job location Pan India
Profile: Full Stack Developer
Company: Axtechnosoft Pvt.Ltd (Website: https://axtechnosoft.com/">https://axtechnosoft.com/, http://www.daxsws.com/">http://www.daxsws.com )
Location: Remote/WFH
Salary: Best in Industry
Must have: -
- Total experience of 4-6 years while the relevant experience of at least 2 years.
- Proven experience as a Full Stack Developer or similar role
- Experience developing web applications.
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
- Experience in building and using API’s.
- Excellent communication and teamwork skills
- Understanding of Software Engineering best practices.
- Previously worked on user-facing products with scale.
- Great attention to detail.
- Organizational skills
- An analytical mind
Good to have: -
- Working knowledge of React Red.
- DevOps experience working with AWS / Other cloud platforms.
- Degree in Computer Science, Statistics or relevant field.
- Open-source contributions with a GitHub link is a plus.
- Working knowledge of AI/ ML.
- Agile methodology.
- Experience working in a start-up environment.
Key Skills
Angular JS
Node.js
Framework
Automation framework
UX / UI Design
Reactor & Solids Processing
Job Description
JD:
Position: Junior process associate – Outbound calling.
Experience: fresher with any qualification or 1 to 2 years of experience in the Voice process is also preferred.
Key Responsibilities:
- Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.
- Will have to make or take a minimum of 60 calls per day.
- Will be accountable for working through the task assigned on a weekly basis.
- Establish and maintain effective and cooperative working relationships with the Onshore team.
- To provide daily status to the team lead on the completion of work.
- Prepared to take up additional responsibilities assigned other than the usual task
- Highly motivated with a desire to learn
• Ability to work efficiently without compromising on Quality and Productivity.
Please note the below mandatory points:
- Candidates will be working in the US shift permanently.
- Excellent communication skills are mandatory.
- Only one side cab drop is provided for post 10:00 pm logouts only.
- Only Male candidates can apply as it is the core night shift.
- Candidates should be willing to join immediately or max 15 days.
- Candidates should be available for weekend support ( roster method) 5 days working.
- Candidates should be well reversed with basic concepts of Accounting.
- Candidates are eligible for weekend allowances and nightshift allowances ( if under shifts)
Skills
outbound calling, voice process
Digital and Technology Architecture
- Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
- Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
- Plans tasks and estimates for the required research and volume of activities to complete work
- Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
- Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
- Drive the team to ensure appropriate documentation is developed in support of value realization
- Lead the technical team and head collaboration between Business Users and software providers to build digital solutions
Enterprise Architecture
- Ownership of overall Enterprise Architecture including compliances and standards
- Head the overall Architecture blueprint and roadmap for applications aligning with Enterprise Architecture
- Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
Data Architecture
- Ownership of overall Data Architecture including compliances and standards
- Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
- Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
- Creating and executing communication plan during any issue affecting large sets of customers
- Identifying customer experience improvements, tech issues, vendor issues and prioritizing based on financial impact
Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives
- Demand planning
- Create the vendor funnel of ATL & BTL marketing agencies
- Procure to pay process management and ensuring compliance with process KPIs
- Order scheduling and expediting
- Work closely with suppliers to ensure effective support
- Supervising goods/service receipt and cycle count process at the office to ensure timely receiving of goods
- Support and coordinate with the various departments particularly with accounts with ease
- Handle internal audits
- MIS preparation







