Customer Support – Voice & Non-Voice
Job Description for Customer Support Executive (Voice & Non-Voice)
Job Profile: Customer Support Executive (Voice & Non-Voice)
Position: Customer Support – Voice & Non-Voice Process
Location: Bangalore
Job Mode: Work From Office
Notice Period: Immediate Joiners Preferred
Shifts: Rotational shifts
Compensation: ₹20,000–₹28,000 CTC
Job Description
We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.
Job Responsibilities
- Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
- Provide timely and accurate support, address customer concerns, and ensure satisfaction.
- Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
- Record and update customer interactions in the CRM system accurately.
- Adhere to company policies, attendance, and quality standards while working in rotational shifts.
Eligibility Criteria
- Education: Graduate in any discipline.
- Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
- Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
- Languages: Proficiency in English and Hindi or a South Indian language.
- Availability: Immediate joiners preferred.
- Work Schedule: 6 days a week, 1 day rotational off.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Augmentive Business 7 Solutions Pvt Ltd
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Greetings from Quick Radius
Designation: Business Development Executive
Min. Experience:- 0 to 1 Year
Job Location: A’bad (Nikol)
Salary :- No bar for right candidate (Depends on Skills and experience)
Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and related IT field
Roles & Responsibilities:-
- Candidate with knowledge in Upwork, freelance,PPH, Guru or other business portals would be preferred.
- Candidate should have hands on Experience on Lead Generation,Business Development, Strategic Selling. Solution Selling etc
- Good Communication skills
- Expertise on Graphics, Web Technologies, Mobile & IT domain.
- Must be good with negotiation skills, converting leads & generation business.
- Lead generation for Graphics design ,website design, Website Development, Mobile Apps development
- Negotiating and presenting creative work to clients
If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.
With Regards,
Manish Dodiya(CTO)
Quick Radius
Website:http://www.quickradius.com/">www.quickradius.com/
React Native
iOS App DevelopmentJob Description
Senior Software Engineer specialized in React Native requires detailing the
responsibilities, required skills, qualifications, and other attributes.
We are seeking a talented and passionate Senior Software Engineer
specializing in React Native to join our dynamic team.
The ideal candidate will have a strong background in mobile application
development, with a focus on delivering high-quality, user-centric applications
for both iOS and Android platforms.
As a Senior Engineer, you will play a crucial role in the full development
lifecycle of our applications, from concept to deployment and beyond.
Key Responsibilities:
Design and develop scalable, robust, and maintainable mobile applications
using React Native.
Collaborate with cross-functional teams (UI/UX designers, back-end
developers, product managers) to define, design, and ship new features.
Ensure code quality, organization, and automatization, adhering to best
practices in coding standards and software design.
Participate in full lifecycle of a project, including development, unit testing,
system testing and change management.
Participate in code reviews to maintain high development standards.
Troubleshoot, optimize, and resolve issues within the mobile applications.
Stay up-to-date with new technology trends, frameworks, and best
practices in mobile development.
Research technical issues and provides recommendations to enhance
overall performance of the products.
Mentor junior developers and contribute to the team’s knowledge-sharing
efforts.
Qualifications:
Bachelor’s degree in Computer Science, Engineering, or related field.
3-4 years of professional experience in mobile application development,
with a strong focus on React Native.
Proven track record of developing and deploying high-quality mobile
applications on both iOS and Android platforms.
Deep understanding of React Native and its core principles, along with a
proficiency in JavaScript/TypeScript.
Experience with state management libraries (e.g., Redux, MobX).
Familiarity with Advance topic like RN bridging and integration of native
module ( Swift and Kotlin)
Familiarity with RESTful APIs to connect React Native applications to back-
end services.
Knowledge of modern authorization mechanisms, such as JSON Web
Token.
Understanding of mobile app design guidelines (iOS Human Interface
Guidelines and Material Design).
Experience with automated testing suites, like Jest or Mocha.
Excellent problem-solving, critical thinking, and communication skills.
Educational Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field
What’s in it for you?
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Impact In This Role
Excellent problem solving, decision-making and critical thinking skills.
Collaborative, a team player.
Excellent verbal and written communication skills.
Exhibits initiative, integrity and empathy.
Enjoy working with a diverse group of people in multiple regions.
Comfortable not knowing answers, but resourceful and able to resolve issues.
Self-starter; comfortable with ambiguity, asking questions and constantly learning.
Customer service mentality; advocates for another person's point of view.
Methodical and thorough in written documentation and communication.
Culture oriented; wants to work with people rather than in isolation.
You will report to the Director of IT Engineering
What You’ll Be Doing
- Interface with Business Analysts and Stakeholders to understand & clarify requirements
- Develop technical design for solutions Development
- Implement high quality, scalable solutions following best practices, including configuration and code.
- Deploy solutions and code using automated deployment tools
- Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
- Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
- Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
- Identify opportunities for process improvements, mentor and support other developers/team members as needed.
- Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.
Desired Traits
- 8-10 years of experience in Salesforce development
- Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
- Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
- Experienced in designing and implementing custom solutions that align with business needs.
- Strong knowledge of Salesforce data modeling, reporting, and database design.
- Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
- Strong unit testing, functional testing and debugging skills
- Strong understanding of best practices
- Active Salesforce Certifications are desirable.
- Experience in Mulesoft is a plus
- Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.
Interested in learning more? We look forward to hearing from you soon.
Booch is India’s first ‘non-alcoholic fermented’ drink that helps you to release your stress with without getting drunk or dizzy at your workplace, home, or anywhere you want to get relax. Booch has a unique flavour, low calories with a relaxation effect, making it irreplaceable with any other beverage.
It is led by alumni from top educational and professional organisations with the ambition of “Flying sober” in a world which is full of stress.
Roles & Responsibilities:
• Execute Marketing and Sales plans to achieve set business goals.
• Create strategies to build an immersive and engaging consumer with product experience at retail, brand events and offline community.
• Work with cross-functional teams to execute offline activities to increase brand awareness across Events, Retail shop and Community.
• Analyse sales data, campaign parameters and implement learning in future. Generate sales and marketing reports as per campaign.
• Contribute to building and executing sales and marketing strategies through on-ground pulse monitoring feedback bottom-up; competition scope research, platform determination, benchmarking, messaging and audience identification.
• Recommend & execute promotional activities in coordination with sales team.
• Ideate consumer connect initiatives to promote brand awareness and recall among consumers.
• Collaborate with the supply chain & sales ops teams to ensure consistency of consumer experience at offline activation.
• Undertake daily administrative tasks to ensure the functionality and coordination the team activities.
• Assist the creative team in designing and developing marketing collateral and promotional materials.
• Work closely with online teams who monitor forums and social media channels with an aim to conciliate and serve the customer’s order fulfilment needs on-ground.
Prerequisites:
• 1 - 2 years of experience in Marketing and or sales.
• Sound knowledge of sales and marketing strategies, channels, and branding for FMCG products.
• Good leadership, communication, and collaboration abilities.
• Strong time management and organizational abilities.
• Ability to travel as necessary.
• MBA from a reputed B- School is desirable but not essential
Industry Type: FMCG
Employment Type: Full Time
Role Category: Marketing & Sales
Location: HSR Bangalore
Salary Range: - Rs 25k to 35k/Month
React.js
Javascript
Redux/FluxDesired Skills: React.js, JavaScript, Redux, RESTful APIs, TypeScript
Job Summary:
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JWT Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
- Familiarity with any ReactJS testing framework is plus
React.js
HTML/CSSJavascriptRedux/FluxSoluLab is started by former VP of Goldman Sachs and principal iOS architect of Citrix. We work on cutting edge product development utilising Blockchain, Machine Learning, Data Science and other emerging technologies. We are a family of 150+ strong developers with offices located in USA, Canada, Australia and India. We have fully adopted remote only culture after COVID19 and this is a full time remote position. We sponsor USA or Canada visas for right developers and promote them to work from the client's office as per project demands. We encourage entrepreneurial skills and promote the right candidate to work as CEO/CTO/Product owner after completion of 5 years tenure at SoluLab.
Job Description
We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows such as Flux or Redux. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Hands on experience with Typescript
- Expertise with RESTful APIs integration and best practices
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with code versioning tools such as Git
Python
DjangoReact.js
Vue.js
AngularJS (1.x)About Briq
With locations in California, Canada and India, Briq is altering the landscape for construction decision making. We are harnessing the power of data to build the industry's first construction data cloud. Leaders in automation, machine learning, and artificial intelligence, Briq is helping construction companies minimize risk and maximize success.
Briq is a financial automation platform that is changing the way construction companies run their business.
Know More About Us
https://angel.co/recruit/jobs/2225999">https://br.iq/about/us
https://angel.co/recruit/jobs/2225999">https://techcrunch.com/2019/02/22/briq-the-next-building-block-in-techs-reconstruction-of-the-construction-business-raises-3-million/
Tech Stack
Must Have
Python 3.6 or later, Flask or Django, Microservices, SQL / NoSQL , REST APIs , Redis , Docker, Design Patterns, Unit Testing, HTML/ CSS / Javascript, VueJs or ReactJs, Git, Low Level System Design
Nice To Have
Cloud (AWS/ GCP / Azure), Software Best Practices, Data Structures, Algorithms, System Design, Gitlab, Database Design, ELK Stack, Messaging technologies like RabbitMQ, Apache Kafka etc.
Responsibilities
Develop applications and features Identify and resolve roadblocks ahead of time
Be an independent contributor with high throughput
Align with product and project managers and ensure proper handoff of requirements
Develop, test, debug, support, and enhance software as per product specifications
Maintain strong coding, compliance, and security standards
Evaluate and provide technical solutions to solve a variety of complex and interdependent processes.
Drive complete ownership over every technical aspect of the features As part of the team, ensure members adhere to our code quality and testing standards.
Your Qualifications
Working experience in VueJs or ReactJs 3-7 years
Working experience in Python 3-7 years
Demonstrated end-to-end ownership for development of least one cloud-based product -
Experience in building microservices / platforms is desirable
Exceptional communication and interpersonal skills - including work estimation, facilitation, and consensus building skills Mentoring / coaching Junior Engineers.
Willingness to learn new technologies is a must
Proven ability to project and meet estimated deadlines
Self-motivated, fast learner with attention to detail and quality
Excellent diagnostic, troubleshooting, and communication skills
Benefits
Modern tech stack for curious minds - Cloud, Kubernetes, Microservices Extensive individual responsibility and support to grow professionally Market competitive pay Best in industry wellness benefits - medical insurance, leaves, work-life balance Flexible work hours Remote work Transparent culture and process with open access to management
4-6 years of total experience in data warehousing and business intelligence
3+ years of solid Power BI experience (Power Query, M-Query, DAX, Aggregates)
2 years’ experience building Power BI using cloud data (Snowflake, Azure Synapse, SQL DB, data lake)
Strong experience building visually appealing UI/UX in Power BI
Understand how to design Power BI solutions for performance (composite models, incremental refresh, analysis services)
Experience building Power BI using large data in direct query mode
Expert SQL background (query building, stored procedure, optimizing performance)
Java
Docker
Amazon Web Services (AWS)
NodeJS (Node.js)
We are looking for a full-time remote DevOps Engineer who has worked with CI/CD automation, big data pipelines and Cloud Infrastructure, to solve complex technical challenges at scale that will reshape the healthcare industry for generations. You will get the opportunity to be involved in the latest tech in big data engineering, novel machine learning pipelines and highly scalable backend development. The successful candidates will be working in a team of highly skilled and experienced developers, data scientists and CTO.
Job Requirements
- Experience deploying, automating, maintaining, and improving complex services and pipelines • Strong understanding of DevOps tools/process/methodologies
- Experience with AWS Cloud Formation and AWS CLI is essential
- The ability to work to project deadlines efficiently and with minimum guidance
- A positive attitude and enjoys working within a global distributed team
Skills
- Highly proficient working with CI/CD and automating infrastructure provisioning
- Deep understanding of AWS Cloud platform and hands on experience setting up and maintaining with large scale implementations
- Experience with JavaScript/TypeScript, Node, Python and Bash/Shell Scripting
- Hands on experience with Docker and container orchestration
- Experience setting up and maintaining big data pipelines, Serverless stacks and containers infrastructure
- An interest in healthcare and medical sectors
- Technical degree with 4 plus years’ infrastructure and automation experience
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon