Cutshort logo
Augmentive Business 7 Solutions Pvt Ltd  logo
Customer Support – Voice & Non-Voice
Customer Support – Voice & Non-Voice
Augmentive Business 7 Solutions Pvt Ltd 's logo

Customer Support – Voice & Non-Voice

Riya Pathak's profile picture
Posted by Riya Pathak
1 - 5 yrs
₹2.4L - ₹3.6L / yr
Bengaluru (Bangalore)
Skills
Communication Skills

Job Description for Customer Support Executive (Voice & Non-Voice)

Job Profile: Customer Support Executive (Voice & Non-Voice)

Position: Customer Support – Voice & Non-Voice Process

Location: Bangalore

Job Mode: Work From Office

Notice Period: Immediate Joiners Preferred

Shifts: Rotational shifts

Compensation: ₹20,000–₹28,000 CTC

Job Description

We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.

Job Responsibilities

  • Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
  • Provide timely and accurate support, address customer concerns, and ensure satisfaction.
  • Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
  • Record and update customer interactions in the CRM system accurately.
  • Adhere to company policies, attendance, and quality standards while working in rotational shifts.

Eligibility Criteria

  • Education: Graduate in any discipline.
  • Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
  • Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
  • Languages: Proficiency in English and Hindi or a South Indian language.
  • Availability: Immediate joiners preferred.
  • Work Schedule: 6 days a week, 1 day rotational off.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Augmentive Business 7 Solutions Pvt Ltd

Founded :
2023
Type :
Services
Size :
100-1000
Stage :
Profitable

About

N/A

Company social profiles

facebook

Similar jobs

Rayvat Outsourcing
at Rayvat Outsourcing
1 recruiter
HR Rayvat
Posted by HR Rayvat
Gandhinagar
0 - 2 yrs
₹1.2L - ₹3L / yr
Adobe Premiere Pro
Final Cut Pro X
DaVinci
Canva

About Us: At Jenya, we specialize in creating captivating content that connects with audiences on a global scale. Our team is dedicated to pushing creative boundaries and delivering exceptional results. We’re looking for a skilled Video Editor with a focus on YouTube videos and Shorts to join our vibrant team.

Position Overview: We are seeking a talented Video Editor with a strong background in editing YouTube videos and Shorts. In this role, you will be responsible for crafting engaging, high-quality video content that stands out on YouTube and other platforms. Your expertise will help us deliver visually compelling stories that resonate with viewers and drive channel growth.

Key Responsibilities:

  • Edit and produce engaging YouTube videos and Shorts from raw footage.
  • Develop video content that aligns with our brand’s voice and goals.
  • Collaborate with content creators, producers, and other team members to ensure video content meets project specifications.
  • Optimize videos for YouTube, including titles, descriptions, and metadata to maximize visibility and engagement.
  • Apply effective video pacing, transitions, and effects to create a polished final product.
  • Maintain organized video files and adhere to project deadlines.

Requirements:

  • Proven experience as a Video Editor with a strong portfolio showcasing your work on YouTube videos and Shorts.
  • Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, Canva etc).
  • In-depth understanding of YouTube’s platform, including trends, algorithm, and best practices for Shorts.
  • Ability to create engaging video content tailored for different audiences and platforms.
  • Strong attention to detail, creativity, and problem-solving skills.
  • Excellent communication skills and ability to work collaboratively in a team environment.

Preferred Qualifications:

  • Bachelor’s degree in Film Production, Media, or a related field.
  • Experience with motion graphics, animations, and visual effects.
  • Familiarity with SEO best practices and video analytics.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • A collaborative and creative work environment.
  • Opportunities for professional growth and development.
  • Alternate Saturday off

How to Apply: If you are a dedicated Video Editor with a passion for fostering a positive workplace culture and have at least 1+ year of relevant experience, we invite you to apply for this exciting opportunity.


Join our team and contribute to our continued success as a Video Editor dedicated to the growth!

Education:

  • Bachelor's (Preferred)


Read more
JNJ TECHNOLOGIES  SERVICES LLP
Remote only
3 - 5 yrs
₹5L - ₹8L / yr
Sales
Sales and operations planning
Inside Sales


The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.


Key Responsibilities:


Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.

Develop and implement strategic business development plans to expand the company's customer base and market presence.

Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.

Conduct market research to identify new trends, opportunities, and competitive activities.

Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.

Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.

Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.

Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.

Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.

Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.


Qualifications:


Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

Proven experience as a Business Development Manager, Sales Manager, or similar role.

Strong understanding of the market, industry trends, and competitive landscape.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain relationships with clients and stakeholders.

Strong problem-solving skills and the ability to think strategically.

Proficiency in CRM software and Microsoft Office Suite.

Self-motivated, goal-oriented, and able to work independently as well as part of a team.



Read more
Mumbai, Chennai, Pune, Bengaluru (Bangalore)
1 - 7 yrs
₹3L - ₹5L / yr
Field Sales
Business Development
Channel Sales
Direct sales
Promotions
+4 more

Job description

We are looking for young and talented candidates for our Core team at Impact Guru.


Job Responsibilities:

Promotion & Engagement (Mall activities & promotional fundraising)

  • Donor Acquisition and Retention through the Malls, Residential engagement and promotional activities.
  • Donor acquisition from street, High foot fall areas.
  • Regular Donation Validation.
  • Properly issuance of the TEC (Tax Exempt Certificate) under 80G

Qualifications and skills:

  • Good English communication skills
  • Required Exp - Sales, Business development, fundraising, field job
  • Freshers eager to learn are welcomed
  • Strong command over regional language
  • Enthusiastic & extrovert personality
  • MS Office proficient.


Additional Perks:

  • Daily work allowance over and above CTC
  • Performance Incentives over and above target achievement
  • Skill development & training opportunities


Read more
99 web and data solutions
Khushboo Ranjan
Posted by Khushboo Ranjan
Delhi
2 - 4 yrs
₹2L - ₹3L / yr
Search Engine Optimization (SEO)
SEO management
Digital Marketing
Search Engine Marketing (SEM)
skill iconGoogle Analytics

We are hiring an experienced SEO candidate for our company. 2-4 years of experience required. Please Share Your Resume For Office Job, If Anyone wants to do in your contact, share it

 

Location: 1201, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi, 110034

 

 

Roles and Responsibilities

1. Develop optimization strategies that increase the company's search engine results in rankings in Google.

2. Research SEO keywords to use throughout the company's website and marketing materials

3. Set measurable goals that demonstrate improvement in marketing efforts

4. Monitor daily performance metrics to understand SEO strategy performance

4. Efficiently communicate with other marketing professionals to align goals

5. Collaborate with others within the marketing department to manage SEO strategy

5. Write compelling and high-quality content for link building, Meta Tags for websites, and Landing Pages.

6. Should have good expertise in content optimization.

7. Good knowledge of Anchor Text and Internal Linking Concepts

8. Coordinate with the technical Department to get the Technical Issues resolved

9. Good Understanding of Google SEO Updates and Algorithm changes

10. Update content and website links for maximum optimization and search engine rankings

11. Understanding of search engine algorithms and ranking factors and methods

 

 

Desired Candidate Profile

1. Manage SEO Strategy execution in accordance with the SEO KPIs.

2. Undertake keyword research, keyword mapping, and keyword categorization to suit

3. Devise SEO content strategies & link-building campaigns to achieve higher rankings in Search Engines.

4. Ensure End to End Mapping of Customer Journey in Google Analytics

5. Use Google Tools such as Webmaster & analytics

6. Communication with team and management on project development, timelines, and results

7. Good Hands on Experience and Skills in Quality SEO Onsite and Offsite Optimization.

 

Read more
Rejolut
at Rejolut
1 video
2 recruiters
TalentA Team
Posted by TalentA Team
Navi Mumbai
1 - 5 yrs
₹1.5L - ₹4L / yr
Recruitment/Talent Acquisition
Onboarding
Office administration
Employee Engagement

About the Company:

Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. 


Key Responsibilities:

• Ability to handle and maintain confidential information.

• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.

• Job candidate interviewing skills.

• Taking Care of joining formalities of the Employees.

• Preparing Appointment Letter.

• Issuing the Offer Letter and explaining the salary details.

• Conducting orientation and Induction for the new joiners.

• Ability to lead and build the team.

• Attendance Leave Management.

• Preparing Confirmation Appraisal Letter.

• Employee Relationship, Handling Employee Grievance, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.

• Handling Exit Interviews.

• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.

• Ability to build team morale and promote a corporate culture


Skills

Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization


Must-Have Skills:

Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills, Grievance handling.


Good To Have Skills:

Recruitment experience in Technology Company, Software Company, or SAAS domain.

Read more
work hours
at work hours
1 recruiter
Bhanu P
Posted by Bhanu P
Hyderabad
3 - 4 yrs
₹3L - ₹4L / yr
Communication Skills
Social Media Marketing (SMM)

Key Skills: Responsible for creating successful campaigns, responsible for generating the ROI of the company, should have great knowledge of how ads work, great knowledge on landing pages. 


About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 


Job Description: We are looking for a skilled Social Media Marketing executive who is excellent at creating successful campaigns, should be responsible for Generating the ROI of the company and should have a piece of great knowledge of how ads work and who has a piece of great knowledge of landing pages. 


Roles and Responsibilities:

  • Responsible for creating Successful Campaigns.
  • Responsible for generating the ROI of the company. 
  • Should have a piece of great knowledge of how ads work. 
  • knowledge on landing pages. 


mandatory Skills:

  •  Excellent communication skills
  • Work Report Submissions
  •  Team Player
  •  Able to Handle Multitasking 
  •  Should be Good at Training (Very Very Important) 
  •  Good at Planning Strategies.
Read more
Uber
at Uber
1 video
10 recruiters
Suvidha Chib
Posted by Suvidha Chib
Bengaluru (Bangalore)
4 - 8 yrs
₹20L - ₹50L / yr
skill iconJava
Data Structures
Algorithms
skill iconC++
skill iconPython

About the Role

If you are interested in developing the future architecture of Uber's Rider stack by building its core building blocks, join the Rider Backend Platform team. We build backend architectural components and frameworks comprising of services, libraries, state storage and other building blocks that aim to optimise the core Rider flow and foundational features that are shared among all rider products, including but not limited to, Uber Rider app, UberLite, m.uber.com, etc.


What You'll Do

  • Work with Rider product engineering teams to identify, design and build solutions that help scale Rider services and platforms.
  • Drive adoption of best practices in code health, testing, and maintainability
  • Analyze and decompose complex software systems and collaborate with cross-functional teams to influence design for scalability and testability
  • Work with smart and motivated teammates in a fast-paced, collaborative environment.
  • Build elegant backend platform components for high throughput and low latency distributed systems.
  • Solve challenging problems with cutting edge design and algorithms.

What You'll Need


  • 4+ years Strong meaningful Individual contributor experience as a software engineer
  • Design: Knowledge of data structures and an eye for design. You can discuss the tradeoff between design choices, both on a theoretical level and on an applied level.
  • Strong coding/debugging abilities: You have advanced knowledge of at least one programming language, and are happy to learn more. Our core languages are Go and Java.
  • Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.
  • A team player: You believe that you can achieve more on a team -- that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
  • Business acumen: You understand requirements beyond the written word. Whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to a delightful user experience.


About the Team: **
Rider Backend Platform**

Builds the core building blocks needed to power the rider experiences on the different Rider facing apps including the core Uber app, Uber Lite, Web as we move on to become the preferred transportation platform for millions of riders all over the world.


Uber

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Read more
The Minimalist
at The Minimalist
3 recruiters
Devanshi Parikh
Posted by Devanshi Parikh
Mumbai
1 - 3 yrs
₹2L - ₹7L / yr
User Experience (UX) Design
skill iconHTML/CSS
Adobe Photoshop
skill iconAdobe Illustrator
Interaction Design
+2 more
JOB DESCRIPTION Roles and Responsibilities: • Translate high-level business requirements into tangible user interface solutions that integrate the latest standards in interaction design and visual design trends • Can translate user needs and business goals into innovative products that provide the engaging user experience • Proficiency in a variety of design tools such as Photoshop, Illustrator, In Design, Sketch, Adobe Xd or other visual design and wire-framing tools • Conduct usability research (expert reviews, competitive analysis, task analysis, card sorts, user interviews, and usability tests) and put together detailed, structured analysis of issues and potential solutions • Create user-centric designs by considering customer feedback and usability findings • Design the conceptual wireframes, Information architecture, interface, and interaction flow of web applications and prototypes • Create style guides, visual design patterns and supporting graphics for new and existing products • Up-to-date with the latest UI trends, techniques, and technologies • Strong problem-solving skills and conceptual thinking • Should be self-driven, proactive and possess good communication skills to articulate the design process and design decisions to stakeholders. • Should demonstrate effective management of shifting priorities, deliver pixel perfect products, and consistently meet project deadlines. • Point of Contact to the client Skills: Photoshop, Illustrator, Corel Draw, Zeplin (Optional), Adobe Xd, or other visual design and wire-framing tools, HTML, CSS, and JavaScript Requirement: Experience: 1 to 2 years Qualification: Minimum Graduate, Relevant course/Degree in UI/UX is preferred Note: Candidates with UX Design Experience from Design/Advertising Agencies are preferred. Interested candidates please mail their resume at [email protected]
Read more
company logo
Agency job
via Teamlease Services Limited by vijay vykuntapu
Remote, Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹5L / yr
Social Media Marketing (SMM)
Web Analytics
Community Management
Viral Marketing
Content Writing
Job Summary Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and Blogs Compose responses independently and in accordance with processes guidelines Provide professional yet personalized experience on all interactions with the customers on Social Platforms Should be an expert in leading Social Practices Lead and leverage Social Media to meet the brand objectives Responsibilities and Duties Excellent interpersonal skills, with the ability to troubleshoot functional and non- functional issues correctly and clearly Perform post-resolution follow-ups to help requests / to follow up on cases till closure flawlessly Ability to work independently with little or no guidance You will be expected to write copies and curate the available content to be posted as blogs, articles, stories etc Should be flexible in learning different processes and be cross-skilled Make improvement suggestions on products and services from customer feedback for better service delivery Sourcing CVs through social media Required Experience, Skills and Qualifications Excellent communication skills and fluency in English. Demonstrable social networking experience and social listening knowledge. Proven working experience in social media or related fields (added advantage) You must be a social media software whiz kid. We need you to listen in - monitor social media conversations and tell us what's going on To keep abreast of the latest trends in social media In-depth knowledge of all social media channels A can-do attitude Candidates who are MBA in Marketing/ Graduates in Journalism preferred.
Read more
Medbay
at Medbay
1 recruiter
Rashi Agarwal
Posted by Rashi Agarwal
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹10L - ₹15L / yr
A/B Testing
Functional specification
Wireframing
-Utilizing customer feedback, data analysis, market research and the experience of other teams internally to develop a strategic product road map and provide revolutionary product features and recommendations. -Prioritize product backlog based on a good understanding of customer needs,competition, business objectives and product metrics. -Establish and communicate a shared vision and strategy between stakeholders, your team, the wider business, and LetsMD users. -Define and analyze key metrics to determine the success of product improvements. -You will write specs, manage project execution, A/B test, UI/UX wire frame, and define product roll-out strategy
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos