Customer Support – Voice & Non-Voice

• Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile
• Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role
• Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang
• Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company
• Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.
• Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.
• Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)
• Mandatory (Education) - Must be from Tier - 1 Colleges, preferred IIT
• Mandatory (Company) - B2B Product Companies with High data-traffic

Preferred Companies

MoEngage, Whatfix, Netcore Cloud, Clevertap, Hevo Data, Snowflake, Chargebee, Fractor.ai, Databricks, Dataweave, Wingman, Postman, Zoho, HighRadius, Freshworks, Mindtickle

About Us:

With a mission to upgrade the digital marketing industry with profound practical expertise and innovation, InSnap Technologies started its operations in 2018. Founded as a subsidiary of Spokesly INC based out of California, USA).

InSnap has grown to be a family of some of the best talent from around the world who empowered thousands of businesses of achieve their digital marketing goals. Powered with business intelligence data, vision, and out-of-the-box thinking, InSnap provides novelty solutions and tools to rest all the digital marketing worries for a B2B enterprise.

Role: Business Development Associate

Location: 747, Pooja Bulding,80 Ft road 4th Block, Koramangala, Bangalore,Karnataka-560034

Job Type: Full-Time, Night Shift

Key Responsibilities:

·      Lead Generation: Research, identify, and target potential clients through various channels (email, social media, cold calls) during the night shift hours.

·      Client Engagement: Establish connections with leads, qualify prospects, and engage them in discussions to understand their needs and offer solutions.

·      Sales Support: Support the sales team by assisting in the development and presentation of proposals, negotiating pricing, and finalizing deals.

·      Follow-ups: Proactively follow up on leads and inquiries from various platforms to maintain the sales pipeline and close opportunities.

·      Relationship Building: Foster and maintain long-term relationships with clients, ensuring they are satisfied with our services and receive timely support.

·      Market Research: Keep an eye on market trends and competitor activities to identify new opportunities and adapt business development strategies.

·      Reporting: Track, monitor, and report lead generation metrics, sales progress, and pipeline activities to senior management.

·      Collaboration: Work closely with the sales, marketing, and customer support teams to ensure smooth customer onboarding and service delivery.

Qualification And Skills:

·      Bachelor’s degree in Business, Marketing, or a related field

·      Strong Presentation Skills and Experience in Making Presentations

·      Team Player with Strong Interpersonal Skills

·      Excellent command of written & spoken English

·      Understanding and knowledge of brand building & Digital marketing

·      Minimum 1-7 year of experience in Business Development

·      Willing to work in Night shift

·      Strong negotiation skills and the ability to close deals

Perks

·      Excellent growth opportunity

·      Flexible work hours and remote work options

·      Competitive salary and performance-based incentives

Google Workspace Apps Developer

About the Role

Kinematic Digital is seeking an experienced Software Developer specializing in Google Workspace application development. The ideal candidate will create, maintain, and enhance custom applications and integrations within the Google Workspace ecosystem, including Google Docs, Sheets, Drive, Gmail, and Calendar.

Key Responsibilities

- Design and develop custom Google Workspace applications using Google Apps Script and Google Cloud Platform

- Create automation solutions and workflow improvements using Google Workspace APIs

- Build integrations between Google Workspace and other enterprise systems

- Implement security best practices and ensure compliance with Google's security guidelines

- Maintain and update existing Google Workspace applications and scripts

- Debug and optimize application performance

- Provide technical documentation and support training materials

Required Qualifications

- Bachelor's degree in Computer Science, Software Engineering, or related field

- 3+ years of experience in software development

- Strong proficiency in JavaScript and Google Apps Script

- Experience with Google Workspace APIs and SDK

- Knowledge of HTML5, CSS3, and modern web development practices

- Understanding of RESTful APIs and web services

- Experience with version control systems (Git)

- Strong problem-solving and analytical skills

Preferred Qualifications

- Google Cloud Platform certification

- Experience with Google Workspace Add-ons development

- Knowledge of OAuth 2.0 and security protocols

- Familiarity with Google Apps Script Advanced Services

- Experience with Node.js and modern JavaScript frameworks

- Background in enterprise software development

- Experience with Workspace administrative tasks and configurations

Technical Skills

- Languages: JavaScript, HTML5, CSS3

- Platforms: Google Apps Script, Google Cloud Platform

- APIs: Google Workspace APIs (Docs, Sheets, Drive, Gmail, Calendar)

- Tools: Google Cloud Console, Apps Script IDE, Git

- Security: OAuth 2.0, Google Cloud IAM

Required Experience with Google Workspace Development

- Creating custom functions and macros for Google Sheets

- Building automation workflows across Workspace applications

- Developing custom sidebars and dialogue interfaces

- Managing document permissions and sharing programmatically

- Implementing time-triggered and event-driven scripts

- Creating custom menus and user interfaces

- Working with Google Workspace Add-ons

Project Examples

The successful candidate will work on projects such as:

- Automated document generation and management systems

- Custom reporting and analytics dashboards

- Workflow automation between different Google Workspace applications

- Integration with third-party systems and databases

- Custom forms and data collection solutions

- Document approval and review systems

- Team collaboration tools and templates

Location

- Pune, Mumbai or Remote

Responsibilities:

• Working closely with product, design and development team to achieve high cohesion across features and;
• Feasibility analysis of the technical requirements and web designs;
• You will be responsible to develop and contribute towards consumer-facing web application;
• Writing modular code to achieve loose coupling and reusability of modules across application;
• Architecting, prototyping and implementing high-impact modules for our end users;
• UI/UX.

Requirements:

• High Proficiency in frontend technologies like Angular, React JS, Vue.Js Redux etc.;
• Good design skills and knowledge and experience working with UI design patterns and frameworks;
• Good understanding of fundamental design principles behind a scalable application;
• 3-5 years of strong hands-on experience in Angular and React.

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing partner all over PAN India.

Can be anywhere in India ( Mumbai ,Pune and Kolkata is

preferable)

Machine Learning/Deep Learning experience above 3

years

• Clear and structured thinking and communication

Keywords: Machine Learning, Deep Learning, AI,

Regression, Classification, Clustering, NLP, CNN, RNN,

LSTM, AutoML, k-NN, Naive Bayes, SVM, Decision

Forests

• Understand granular requirement, underlying business

problem and convert to low level design

• Develop analytic process chain with pre-processing,

training, testing, boosting etc.

• Develop the technical deliverable in mcube

(Python/Spark ML/R, H2O/Tensorflow) as per design

• Ensure quality of deliverable (coding standards, data

quality, data reconciliation)

• Proactively reach out for risks to Technical Lead
• Machine Learning, Deep Learning, Regression,

Classification, Clustering, NLP,CNN, RNN

• Expertise in data analysis and analytic programming

(Python/R/ SparkML/Tensorflow)

• Experience in multiple data processing technology

(preferably Pentaho or Spark)

• Basic knowledge in effort estimation, Clear and

structured thinking and communication

• Expertise in testing accuracy of deliverables (model)
• Exposure to Data Modelling and Analysis
• Exposure to information delivery (model outcome

communication)

M.S. / M.Tech/ B.Tech / B.E. (in this order of preference)

• Masters course in Data Science after technical (engineering/

science) degree

What you need to have:

YOUR ROLE SPECIFICATIONS

Areas of responsibility include but not limited to:

• Create and execute a strategy and roadmap to migrate to Dynamics 365 for all business units.
• Lead and support Trade & Logistics and Manufacturing process areas in MS Dynamics AX2012, across business units in 9+ countries.
• Interact with and manage key stakeholders in Supply Chain, Manufacturing and Sales functions to ensure seamless business execution and drive enhanced value from ERP and related IT solutions through process standardization and integration.
• Responsible for managing the MS Dynamics AX upgrades, enhancements, new functionalities, business case development and performance measurement as needed by the businesses from time-to-time.
• Evaluate and drive adoption of new technologies (like Bar Code based Inventory Management, Warehouse Management Systems, EDI interfaces with customers and 3PL partners, etc.) in Supply Chain and Manufacturing processes
• Evaluate and recommend business process improvement solutions using industry best practices.
• Manage Application Management Support (through a team from our IT Partner) for T&L and Manufacturing processes of MS Dynamics AX2012 currently and Dynamics 365 subsequently, ensuring adherence to agreed SLAs.
• Drive implementation and adoption of business analytics and KPIs using solutions like Data warehouse and Qlikview.