
Job Title: Customer Support Executive
Location: On-site – Lower Parel, Mumbai
Company: OneSpider Technologies LLP
Timings: Monday to Saturday, 10:00 AM – 7:00 PM
About the Role
We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.
What You’ll Do
- Answer client calls and solve software-related queries.
 - Guide clients on billing, accounting, and GST features.
 - Provide online support and training when needed.
 - Keep clients happy with clear and friendly communication.
 
Who We’re Looking For
- Commerce Graduate (Freshers with accounting knowledge are welcome), or
 - 12th Pass (Commerce) with 6+ months customer support experience.
 - Basic knowledge of accounting and GST.
 - Good communication and problem-solving skills.
 - Comfortable handling client systems online.
 
Why Work With Us
- Join a growing healthcare software company.
 - Learn software support and client management hands-on.
 - Friendly team with opportunities for career growth.
 
Apply Now

About OneSpider Technologies LLP
About
OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.
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Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
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Augment was started in 2015 in Madison, Wisconsin USA (three hours North of Chicago). We offer Digital Innovation, Application Development, and Staff Augmentation services to clients in the USA. We wanted to help not only our clients but also to provide a good home for developers, designers, and QA team members to work, grow and thrive.
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