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Customer Support Executive
Customer Support Executive
OneSpider Technologies LLP's logo

Customer Support Executive

Simran Jain's profile picture
Posted by Simran Jain
0 - 6 yrs
₹1.8L - ₹2.4L / yr
Mumbai
Skills
Customer Support
Accounting
GST
Taxation
Communication Skills
Problem solving
Attention to detail
Soft skills
Accounting software
MS-Office
MS-Excel
Bcom
MCOM
BMS
MBA
Phone support
Proprietary software
Software implementation
SaaS
POS
Enterprise Resource Planning (ERP)
Software installation
Training and Development
Training & Development
Issue resolution

Job Title: Customer Support Executive


Location: On-site – Lower Parel, Mumbai

Company: OneSpider Technologies LLP

Timings: Monday to Saturday, 10:00 AM – 7:00 PM


About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.


What You’ll Do

  • Answer client calls and solve software-related queries.
  • Guide clients on billing, accounting, and GST features.
  • Provide online support and training when needed.
  • Keep clients happy with clear and friendly communication.


Who We’re Looking For

  • Commerce Graduate (Freshers with accounting knowledge are welcome), or
  • 12th Pass (Commerce) with 6+ months customer support experience.
  • Basic knowledge of accounting and GST.
  • Good communication and problem-solving skills.
  • Comfortable handling client systems online.


Why Work With Us

  • Join a growing healthcare software company.
  • Learn software support and client management hands-on.
  • Friendly team with opportunities for career growth.


Apply Now

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Full Stack Developer - Averlon
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About OneSpider Technologies LLP

Founded :
2021
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped

About

OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.

Read more

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