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Customer Success Regional SPOC
Customer Success Regional SPOC
Arting Digital's logo

Customer Success Regional SPOC

Pragati Bhardwaj's profile picture
Posted by Pragati Bhardwaj
8 - 19 yrs
₹10L - ₹20L / yr
Bhopal, Hyderabad, Jaipur, Indore
Skills
B2B Marketing
Sales
Educational technology
fintech

Position Title:Customer Success Regional SPOC

Experience:8+ Year


Location:Bhopal, Indore, Hyderabad,Jaipur

Skill set: B2B Sales, Finacial Saas, Edu Fintech, 

  • Responsible for Embedded Stack - implementation between Institutes and LEO1
  • Single point of support for ensuring seamless onboarding of students & coordination.
  • Conducts Training (Product training to Institute management / training to institute staff/
  • Review Calendars training / Onboarding student training)
  • Responsible for communications between both the entities
  • Responsible for ensuring weekly updates and monthly reviews are conducted
  • Ensures to coordinate between the teams for all pointers mentioned on the Institute track Check sheet.
  • He/she will ensure the review calendar rhythm is maintained and accomplished.
  • Monthly calendar for institute visits and ensuring travel to institutes for monthly reviews
  • Sharing data templates on time to institutes
  • Assisting in uploading/ loading details
  • Ensures Cards dispatch for his/ her institutes
  • Ensure coordination to upload Fee structure from backend LEO1 teams
  • Collate feedbacks and address them on war footing.
  • Will be responsible for Lead traction, business conversions , tie up withs local vendors, banks etc and points of card usage

Required Key Skills :

  • The role requires the person to interact with all top institutes, and their senior
  • management teams we will need a seasoned resource.
  • To be excellent in communicating skills and training skills
  • They should be able to convince teams and staff on the products and get buy in.
  • Should be open to travelling






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About Arting Digital

Founded :
2021
Type :
Products & Services
Size
Stage :
Profitable

About

Arting Digital is Digital Transformation organization working with client across marketing, analytics and digital transformation. We enable enterprises and marketers take advanced data-driven decisions and boost the effectiveness and success of their digital properties including websites, social media, online platforms, digital devices, the web or mobile-based applications, providing IT resources and more. Combining progressive analytics practices, technology, and domain expertise — our custom solutions help clients connect data and insights with business decisions. Join Our Talent Pool for Job Opportunities! Link: https://forms.gle/AdSTCwnbo2r3sQTx9
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