Position Title:Customer Success Regional SPOC
Experience:8+ Year
Location:Bhopal, Indore, Hyderabad,Jaipur
Skill set: B2B Sales, Finacial Saas, Edu Fintech,
- Responsible for Embedded Stack - implementation between Institutes and LEO1
- Single point of support for ensuring seamless onboarding of students & coordination.
- Conducts Training (Product training to Institute management / training to institute staff/
- Review Calendars training / Onboarding student training)
- Responsible for communications between both the entities
- Responsible for ensuring weekly updates and monthly reviews are conducted
- Ensures to coordinate between the teams for all pointers mentioned on the Institute track Check sheet.
- He/she will ensure the review calendar rhythm is maintained and accomplished.
- Monthly calendar for institute visits and ensuring travel to institutes for monthly reviews
- Sharing data templates on time to institutes
- Assisting in uploading/ loading details
- Ensures Cards dispatch for his/ her institutes
- Ensure coordination to upload Fee structure from backend LEO1 teams
- Collate feedbacks and address them on war footing.
- Will be responsible for Lead traction, business conversions , tie up withs local vendors, banks etc and points of card usage
Required Key Skills :
- The role requires the person to interact with all top institutes, and their senior
- management teams we will need a seasoned resource.
- To be excellent in communicating skills and training skills
- They should be able to convince teams and staff on the products and get buy in.
- Should be open to travelling
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon