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Position Title:Customer Success Regional SPOC
Experience:8+ Year
Location:Bhopal, Indore, Hyderabad,Jaipur
Skill set: B2B Sales, Finacial Saas, Edu Fintech,
- Responsible for Embedded Stack - implementation between Institutes and LEO1
- Single point of support for ensuring seamless onboarding of students & coordination.
- Conducts Training (Product training to Institute management / training to institute staff/
- Review Calendars training / Onboarding student training)
- Responsible for communications between both the entities
- Responsible for ensuring weekly updates and monthly reviews are conducted
- Ensures to coordinate between the teams for all pointers mentioned on the Institute track Check sheet.
- He/she will ensure the review calendar rhythm is maintained and accomplished.
- Monthly calendar for institute visits and ensuring travel to institutes for monthly reviews
- Sharing data templates on time to institutes
- Assisting in uploading/ loading details
- Ensures Cards dispatch for his/ her institutes
- Ensure coordination to upload Fee structure from backend LEO1 teams
- Collate feedbacks and address them on war footing.
- Will be responsible for Lead traction, business conversions , tie up withs local vendors, banks etc and points of card usage
Required Key Skills :
- The role requires the person to interact with all top institutes, and their senior
- management teams we will need a seasoned resource.
- To be excellent in communicating skills and training skills
- They should be able to convince teams and staff on the products and get buy in.
- Should be open to travelling
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Job description:
Must have basic knowledge of Software Technologies like PHP, JavaScript, etc.
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
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About HighLevel
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home
We encourage you to check out our youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g.
Responsibilities
Work with the development team in an agile environment to test new and existing features.
Design, write and execute test plans for new and existing product features.
Work as a liaison between Customer Support and Engineering Teams.
Ability to learn and understand complex systems and technical issues
Capability to troubleshoot and debug external and internal issues.
Designing, Developing, Maintaining, and updating the Test Automation Framework as per the need.
Plan and design effective and elegant QA processes and metrics to support a rapidly growing codebase and products.
Work with Customer support teams to answer engineering/product related questions, to reproduce customer issue, report bugs, verify bug fixes, etc.
Collaborate and work with our small knit engineering team in an Agile environment.
Skills and Experience
A minimum of 3+ years of technical experience in Quality Engineering.
Hands-on experience for Test Automation preferably using Javascript/Java and experience using tools that facilitate QA of large,
Experience using tools that facilitate QA of large-scale, high volume SaaS software deployments preferred.
Understanding / Testing of Microservices-based software.
Exposure to API testing using REST/SOAP
Test automation experience such as Selenium ,Cypress or any other framework.
Experience in Test Planning - Integration, Functional and Regression test cases from the requirements/stories
Knowledge / Experience with Cloud-based platforms and technologies – AWS/Azure/GCP
Hands-on testing experience with CI/CD deployments.
Experience / Understanding of Perf Tests
Experience / Understanding with Test and Code Coverage Tools and analysis.
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Interested candidates can apply.
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A Fintech start up company that bridges the gap between the digital payments
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Overall Competencies:
1. Tech Depth/Breadth/Problem Solving.
2. Design & Architecture (Code/Design review).
3. Team Management.
Leadership Competency:
- Managing & mentoring a team.
- Ability to deliver projects/sprints on time.
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Tech Competency:
- Hands-on with Python/Django/Flask.
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- Prior experience in micro-services based architecture.
- Good understanding of SQL (MySQL, Postgres, or similar).
- Good understanding of one no-SQL (MongoDB / DynamoDB etc).
- Comfortable producing and refactoring code without assistance.
- Can reason about the complexity of algorithms (time and space).
- Basic CI/CD and DevOps.
- Experience in Docker & Kubernetes.
- Design, QA, and Infrastructure.
- Knowledge of design patterns and cloud scaling.
- AWS & GCP experience. AWS is mandatory.
- Understands BDD/TDD/Performance/Security/Smoke testing/Unit Testing
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Education: Bachelors in Computer Science|
Salesforce Commerce Cloud (SFCC / Demandware) platform.
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Job Description
Must have Skill Sets
- Go lang + Microservices
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- Strong hands-on experience in understanding requirements and creating microservices using Go lang..
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- Product sense: Create more than beautiful code. Play a crucial role in choosing what we build and how we build it.
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4+ Years with Java
2+ with Microservices
6 months to 1 Year with Golang
Exp : 4+ Years
Location : Bangalore/Hyderabad
Max Budget : 28 Lakhs
End Client : UBER
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Performance optimization of scripts (code) and Productionizing of code (SQL, Pandas, Python or PySpark, etc.)
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Bachelors in - in Computer Science, Data Science, Computer Engineering, IT or equivalent
Fluency in Python (Pandas), PySpark, SQL, or similar
Azure data factory experience (min 12 months)
Able to write efficient code using traditional, OO concepts, modular programming following the SDLC process.
Experience in production optimization and end-to-end performance tracing (technical root cause analysis)
Ability to work independently with demonstrated experience in project or program management
Azure experience ability to translate data scientist code in Python and make it efficient (production) for cloud deployment
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- Natural drive for results
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