
Key Responsibilities:
● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the
platform features and functionality to ensure they can quickly gain value from the product.
● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance
via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help
customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common
requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team
to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS
scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new
ideas to improve customer experience and satisfaction.
Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle
management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,
Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.

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Role: Tele-Calling Executive
Experience: Freshers - 3 Years with good comm skills
Location: Noida
Key Responsibilities:
- Make outbound calls to prospective customers and handle inbound inquiries.
- Explain company products/services clearly and professionally.
- Understand customer requirements and qualify leads.
- Generate interested leads and schedule meetings/site visits for the sales team.
- Maintain accurate records of calls, leads, and follow-ups in CRM/Excel.
- Conduct timely follow-ups with potential customers.
- Track call outcomes and submit daily/weekly performance reports.
- Coordinate with sales and internal teams to ensure smooth customer handling.
- Build and maintain positive customer relationships.
Skills & Attributes:
- Minimum Qualification: Graduate (Mandatory).
- Good communication and interpersonal skills.
- Strong convincing and negotiation skills.
- Lead generation and lead qualification ability.
- Understanding of sales funnel and customer lifecycle.
- Ability to handle objections and nurture prospects.
- Strong follow-up and relationship-building skills.
- Basic computer knowledge (MS Excel, CRM tools preferred).
- Target-oriented mindset.
- Prior experience in tele calling, customer service, or lead handling preferred.
Work Location:
- Sector 90, Noida, Uttar Pradesh 201305
Strong Solutions Engineer profile
Mandatory (Experience): Must have 1+ years of experience in technical solution design, implementation, or consulting in a client-facing role with atleast 6 months+ in B2B SAAS companies
Mandatory (Workflow Automation): Must have hands-on experience designing workflow automation or BPM solutions with the ability to map client problems to automation opportunities end-to-end
Mandatory (API & Integration): Must have working knowledge of REST APIs, webhooks, and integration patterns
Mandatory (JavaScript): Must have working proficiency in JavaScript - applied in solution development, customisation, or prototyping contexts
Mandatory (Client-Facing Role): Must have direct experience in technical discovery, demos, onboarding, and client implementation - pure support, helpdesk, or monitoring-only backgrounds will not be considered.
Mandatory (Communication): Must have strong verbal and written communication skills to explain technical concepts clearly to non-technical stakeholders
Mandatory (Company): B2B SAAS companies
Job Location: Mumbai
Key Responsibilities
1. Financial Strategy & Leadership
Develop and execute financial strategies aligned with company growth objectives
Partner with CEO and leadership team on business expansion, investments, and risk management
Provide financial insights to support strategic decision-making
2. Financial Planning & Analysis (FP&A)
Lead budgeting, forecasting, and financial modeling processes
Monitor project-wise profitability and cost performance
Analyze variances and recommend corrective actions
Drive margin improvement across projects
3. Project Accounting & Cost Control
Oversee project costing, revenue recognition (percentage of completion method), and billing
Ensure accurate tracking of:
BOQs (Bill of Quantities)
Variations and change orders
Material and labour costs
Implement strong cost control mechanisms for facade projects
4. Treasury & Cash Flow Management
Manage cash flow, working capital, and liquidity planning
Oversee banking relationships, including:
Bank Guarantees (BGs)
Letters of Credit (LCs)
Project financing
Optimize fund utilization and reduce finance costs
5. Accounting & Compliance
Ensure accurate and timely financial reporting as per applicable standards
Oversee audits, taxation (GST, Income Tax), and statutory compliance
Maintain strong internal controls and governance frameworks
Ensure compliance with contract terms and financial regulations
6. Risk Management
Identify financial and operational risks in projects and contracts
Evaluate contract terms for financial exposure
Implement mitigation strategies for cost overruns, delays, and claims
7. Commercial & Contract Management
Review contracts for commercial viability and risk
Support negotiation of project terms, payment milestones, and escalation clauses
Monitor receivables and ensure timely collections
8. Team Leadership
Lead and mentor finance, accounts, and commercial teams
Build systems, processes, and SOPs for scalability
Drive automation and ERP implementation (if required)
Key Requirements
Education
CA / CPA / MBA (Finance) or equivalent qualification
Experience
10–18+ years in finance, with at least 5 years in a leadership role
Strong experience in construction, facade, EPC, or project-based industries
Proven expertise in project accounting and contract management
Skills & Competencies
Strong financial acumen and strategic thinking
Expertise in cost control and margin management
Knowledge of BGs, LCs, and project financing
Excellent leadership and stakeholder management skills
High proficiency in ERP systems and financial tools
Key Performance Indicators (KPIs)
Project profitability and margin improvement
Cash flow and working capital efficiency
Reduction in cost overruns
Timely financial reporting and compliance
Receivables cycle and collection efficiency
Roles & Responsibilities:
· Collaborate closely with clients to understand their requirements, goals, and any gaps.
· Lead the planning, prioritization, design, development, and deployment of projects.
· Possesses in-depth knowledge and expertise in Workday HCM and Workday Security.
· Support existing security setup and create/update security assignments as needed.
· Act as a subject matter expert for Workday Security and provide guidance to clients and colleagues.
· Stay updated with the latest industry trends and developments in the HCM area and understands how roles and responsibilities drive access to the system.
· Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
· Utilize your business knowledge and expertise to identify opportunities for technical improvements.
· Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
· Recognize and embody our purpose and values, applying them in your projects and client interactions.
· Foster relationships and communicate effectively to positively influence peers and stakeholders.
Qualification & Experience:
- At least 3 years of hands-on experience in configuring in Workday HCM and Security.
- Proactive approach to identifying and addressing security vulnerabilities.
- Deep understanding of Workday Platform, including HCM and other HR modules.
- Big plus if you have worked on Workday Financial domain security as well.
- Ability to work with HR, finance, and IT teams to align security solutions with business needs.
- Strong professional communication skills, both written and verbal.
- Ability to work effectively in a team-oriented environment.
- Proven ability to establish relationships with stakeholders and internal teams.
- Excellent attention to detail and follow-through.
Position: Site Reliability Engineer
Location: Pune (Currently WFH, post pandemic you need to relocate)
About the Organization:
A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.
Job Description:
We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.
In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.
You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.
As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.
Day-to-day responsibilities
- Ensure the operational integrity of the global infrastructure
- Design repeatable continuous integration and delivery systems
- Test and measure new methods, applications and frameworks
- Analyze and leverage various AWS-native functionality
- Support and build out an on-premise data center footprint
- Provide support and diagnose issues to other teams related to our infrastructure
- Participate in 24/7 on-call rotation (If Required)
- Expert-level administrator of Linux-based systems
- Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
- Experience with production deployments of Kubernetes Cluster
- Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
- Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
- Experience in Distributed storage systems such as Ceph or GlusterFS.
- Experience in virtualisation with KVM, Ovirt and OpenStack.
- Hands-on experience with configuration management systems such as Terraform and Ansible
- Bash and Python Scripting Expertise
- Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
- Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
- Experience managing hundreds to thousands of servers globally
- Enjoy automating tasks, rather than repeating them
- Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
- Strong verbal and written communication skills
- Ability to adapt to a rapidly changing environment
- Comfortable collaborating and supporting a diverse team of engineers
- Ability to troubleshoot problems in complex systems
- Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.
Hi ,
Greetings From MNR Solutions Pvt Ltd Noida.
We have opening for Manager-Direct Tax for one of our client good brand into conglomerate based at Mumbai.
Position-Manager-Direct Tax
Exp-Min 4 Yrs
Industry-Mining
Location-Mumbai
Qualification- Qualified CA
6 days working from Office
Job Responsibilities -
Roles and Responsibilities
- Handling of finalization of income tax-returns.
- Filing of income tax forms (quarterly/ half yearly/ annual).
- Data preparation & completion of Tax Audit, Transfer Pricing Audit.
- Handling tax assessments and litigation before appellate authorities.
- Advisory and planning over tax structures and evaluating the taxability for the structures.
- Preparation and submission of data for Assessment.
- Proactively identify the process automation and improvement opportunities.
- Knowledge of certification work in respect of filing of forms 15CB, form 15CA, form 3CD, form 3CEB.
Desired Skills and Experience-
tax audit, income tax, transfer pricing, data preparation, process automation, tax, forms, filing, planning, automation, litigation, evaluation, completion, structures, preparation, finalization, Use Tax, FAS109, Tax Audit Representation, Tax Compliance
A great Application Developer has excellent knowledge of Javascript.
They must be familiar with a variety of operating systems and platforms. The ideal candidate will also have an analytical mindset and a keen eye for detail.
The goal is to write “clean” and flawless code to produce fully functional software applications according to requirements.
Responsibilities
Understand requirements and how they translate in application features
Collaborate with a team of IT professionals to set specifications for new applications
Design creative prototypes according to specifications
Write high quality source code to program complete applications within deadlines
Perform unit and integration testing before launch
Conduct functional and non-functional testing
Troubleshoot and debug applications
Evaluate existing applications to reprogram, update and add new features
Requirements
Proven experience as application developer
Experience in designing and building applications
Ability to program in NodeJS and AngularJS
In-depth knowledge of programming for diverse operating systems and platforms using development tools
Excellent understanding of software design and programming principles.
A team player with excellent communication skills
Analytical thinking and problem-solving capability
Great attention to detail and time-management skills










