Customer Success

Project Manager – Capital Markets

Chella Software are a global software provider of fintech solutions for central banks, exchanges, central counter parties, and financial market intermediaries. They meet the software needs of customers in India, the Middle East, Africa, Singapore, and the USA.

Key Responsibilities:

1. Project Planning & Documentation

2. Risk & Dependency Management

3. Stakeholder & Client Communication

4. Review & Governance Cadence

5. Reporting & Visibility

6. Coordination & Collaboration

7. Client Relationship Management

We are looking for a detail-oriented Project Planning professional to manage project timelines, documentation, and stakeholder coordination. The role involves maintaining and updating project planning templates including milestones, deliverables, risk logs, and dependency trackers. You will be responsible for driving regular review cadences (weekly/fortnightly), stakeholder meetings, and ensuring clear communication with clients including MOMs, scope changes, and escalations. The candidate will identify bottlenecks, manage internal and external dependencies, and ensure smooth cross-functional coordination. Additionally, the role requires maintaining visibility across projects, managing escalation matrices, and supporting timeline renegotiations when required. Strong organizational skills, communication, and proficiency in Excel and PPT are essential.

Interview process

1st round Virtual

2nd round Face to Face

Skills:

Required Skills & Qualifications

• M.B.A or equivalent in sales and marketing with a B.E / B.Tech in Computer Science, Information Systems, Electrical, Electronics or a related field.
• 5+ years of experience in a IT Project management
• Ability to understand and explain technical concepts to technical and non-technical stakeholders.
• Basic knowledge of databases, APIs, and enterprise systems integration.
• Strong communication and presentation skills.
• An analytical mindset with attention to detail and problem-solving skills.
• Familiarity with capital markets concepts such as trade lifecycle, securities
• settlement, depositories, custodians, and regulations will be an advantage.

JOB DETAILS:

* Job Title: Regional Sales Manager (Philippines)

* Industry: SAAS Industry

* Salary: Best in Industry

* Experience: 5 -10 years

* Location: Philippines

* Work Mode: WFH

* Working Day: 5

Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making

Criteria:

Need Native Philippines candidates ONLY.

1. Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.

2. Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.

3. Candidate must have strong team management experience, handling BDMs and Telesales teams.

4. Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.

5. Candidate must have strong knowledge of the Philippines hospitality market and enterprise hotel sales.

6. Candidate should be proficient in Filipino and English (mandatory).

7. Candidate should be open to frequent travel across regions.

8. Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking.

9. Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.

Description

About the Role: -

We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in Philippines.

This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.

Key Responsibilities: -

1. Sales Leadership & Team Management

• Lead and manage BDMs and Telesales teams
• Ensure achievement of 100%+ monthly and quarterly targets
• Conduct weekly coaching, reviews, and performance tracking
• Oversee hiring, onboarding, and training
• Ensure 100% CRM (HubSpot) compliance

2. Revenue & Target Achievement

• Deliver regional targets across new properties, licenses, and LTV
• Drive growth in ARPA and MRR
• Maintain a 3× healthy sales pipeline

3. Customer Retention & Account Growth

• Minimize churn and maximize customer satisfaction
• Build strong relationships with hotel owners, GMs, and key decision-makers
• Collaborate with Implementation & Support teams for seamless onboarding

4. Market Expansion & Enterprise Sales

• Expand YCS presence across key regions in Philippines.
• Close enterprise and multi-property hotel group deals (5+ properties)
• Build partnerships with hotel associations and tourism bodies
• Lead events, webinars, and roadshows

5. Internal Collaboration & Operations

• Provide accurate weekly and monthly sales forecasts
• Share market insights with Product, Marketing, and Support teams
• Ensure timely reporting and compliance with internal processes.
•  

Key Competencies: -

• Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
• Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
• SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the Philippines a hospitality ecosystem.
• Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
• Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.
•  

Key Requirements: -

• 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
• Proven experience in managing sales teams and exceeding targets
• Strong understanding of the Philippines hospitality market
• Excellent communication and negotiation skills
• Hands-on experience with CRM tools (HubSpot preferred)
• Willingness to travel across regions as required

Description

If you are passionate about game development, logic building to create immersive and engaging content here is a great opportunity for you to be a part of a leading EdTech organization with 3000+ professionals.

Extramarks Education India is made up of a diverse talent pool of instructional designers, educational psychologists, software engineers, 2D/3D Animators, UX designers, artists and creative professionals that create engaging and immersive learning solutions in digital media.

Designation – Game Developer

Key Responsibilities/Skills :

Mandatory Skills:

• Create/update web modules (games/engines/templates/Responsive Modules) using Html5/css3/JavaScript/J-Query.
• Translate design specification into html5 interactive live modules.
• Design, build, and maintain efficient, reusable, and reliable code.
• Should be able to build logic based on Academic concepts using analytical and problem-solving skills.
• Good Understanding of Bootstrap, JSON/XML, CreateJS/Phaser/PixiJS/G-Develop, OOPS and Design Patterns.
• Knowledge of different Browsers for Desktop and Mobile platforms is must.
• Ability to work in agile environment.

Desired Skills: (Any few of the following)

• Exposure to Cocos2d Creator and immersive technologies like Augmented Reality.
• Use of 2D/3D development tools/libraries.
• Graphics code optimization skills.
• Understanding in implementing automated testing platforms and unit tests.
• Proficient knowledge of code versioning tools such as Git and SVN.
• Understanding of the backend technology stack.

Educational content development is a plus.

Qualifications and Experience

• Tech/MCA (Computer Science).
• 2 years’ experience in game programming and scripting is desired.
• Exceptional candidates with less experience will be also considered.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• BS/MS degree in Computer Science, Engineering or a related subject
• 3 years Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

• 2+ years of Affiliate/Influencer/Partnership marketing experience in SaaS with at least 1 years focus on building and managing successful Affiliate/Influencer/ Partnership Marketing programs
• Full proficiency in working with known Affiliate Networks
• Strong experience with link tracking, conversion pixels/tags, sales validation, Google Analytics, and digital marketing attribution concepts
• Analytical mindset with a passion for data-based decision making with a strong test-and-learn mindset
• Passion for following rapidly evolving trends and determining new possible social marketing techniques to drive business 
• Full proficiency in English. Written and spoken 
• Familiarity with Indian B2B business.      

Responsibilities:

• Design, develop, and maintain software applications.
• Go the extra mile to identify customer needs and pain-points. 
• Relentless focus on delivering high quality, bug-free code.
• Closely work with the SRE and DevOps team to set up microservices infrastructure. 
• Maintaining and auditing code/design quality as per set guidelines and standards in assigned projects.
• Testing of completed tasks in ongoing projects in the team before sending updates to reporting authority/client.
• Participate in application design, code reviews and documentation.

Requirements:

• Experience in agile development process.
• Excellent knowledge of HTML5, CSS3.
• Excellent knowledge of JavaScript.
• Experience with cross-browser, cross-platform and design constraints on the web
• Good understanding and experience of working on Vue.js/React.js.
• Prior experience building REST APIs
• Hands-on experience with Node.js/Golang/Java + Redis + Elasticsearch.
• Experience with AWS/GCP is a plus
• Knowledge of version control systems like GIT.
• Experience in developing automated unit and functional tests
• A minimum of 1 year of experience is needed.

• You will create REST/GraphQL based web services and APIs for consumption by mobile and web for distributed B2B platform 
• You will code, test and operate Nodejs based services
• You willI implement new features in a highly collaborative environment with product managers, UI/UX experts, and fellow engineers
• You will contribute to a future-ready, high quality, and performance code base
• You will share your technical solutions and product ideas with the team
• You will mentor other engineering team members
• You will contribute to team and organizational improvements in process and infrastructure
• You will be part of a truly global team
• You will work in an exciting startup environment where you can be autonomous and try new things :)

• You have experience in backend development, using languages like Node.JS and Golang
• You have used TypeScript extensions
• You are familiar with NoSQL databases such as MongoDB or CouchDB, Web services, SOA patterns
• You have good working knowledge of design patterns, building and deploying microservices on the cloud
• You have hands on experience with REST APIs or GraphQL
• You have experience with Test Driven Development and know when to apply it
• You have knowledge of web libraries and frameworks such as ReactJS/VueJS, AngularJS, and Clojure
• You have experience working on AWS or other cloud stacks and Docker 
• You have experience building / consuming OpenAPI and GraphQL specifications
• You have experience building microservices systems and testing them
• You have experience building systems with high data protection requirements, anonymous data and data encryption

• You have worked with Blockchain technology
• You have domain expertise working with decentralised identity solutions 
• You have experience of building systems that require cryptography

Here is the interview process for this role: 

• 30m interview with one of our Talent Team or Recruitment Partners
• 1h interview with our Engineers
• 1.5h pairing interview with one of our Engineers
• 3hs final interview meeting a variety of people including our CTO, Leads and other Engineers 

We can be flexible with the structure if someone's circumstances or timescales require it for good reason, just let us know! 

Please reach out if you have any specific requirements so we can be as accommodating as possible for you.

What you’ll do

Roles and Responsibilities

• Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods.
• Meet customer service team call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines and policies.

Qualifying Criteria

• 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
• Fluent in English.
• Strong phone handling skills.
• Ability to multitask.
• Prioritise and Manage time effectively.
• Academics - Minimum Graduate
• Age - 20 to 25 years 

About UniAcco

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.