SASSKey Responsibilities:
● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the
platform features and functionality to ensure they can quickly gain value from the product.
● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance
via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help
customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common
requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team
to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS
scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new
ideas to improve customer experience and satisfaction.
Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle
management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,
Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.
Shubham Vishwakarma
Full Stack Developer - Averlon
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The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.
* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.
* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.
* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).
* The candidate must have 2+ years of people leadership experience.
* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.
* The candidate must have hands-on experience building, executing, and scaling sales strategies.
* The candidate must have experience managing both inbound and outbound sales motions.
* Background in cybersecurity, deep tech, or complex technical products is preferred.
* Experience with VAR, multi-product, or consultative enterprise sales is a plus.
* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.
* The candidate must be based in Bangalore or willing to relocate.
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)Role: Engineer/Sr Engineer -Java
SUMMARY OF THE POSITION:
The Product Development Engineer is responsible for the front-end development of modules for enlivening CEM.
The engineer is responsible for end to end delivery of specific components in the module and integrating them with existing modules
ROLES AND RESPONSIBILITIES:
- Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS.
- Able to generate LLD documents.
- Ability to write Quality code with minimum defects.
- Unit Test and follow the coding standards.
PREFERRED QUALIFICATION AND SKILLS:
- 5+ years of strong programming and logical skills in Java (Spring Boot), AngularJS, Object-Oriented Javascript, NodeJS and HTML5
- Hands-on Experience with Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.
- Excellent knowledge and experience in Spring JPA and RESTful web services implementation.
- NodeJS experience is value add
- Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.
- Must be able to mentor and guide junior technical resources.
- One who is proactive and comes forward with technology-related initiatives. Motivated selfstarter.
- Good communication skills. English - Oral and Written.
This position is responsible for overseeing the testing of software features as part of a collaborative team. This role is responsible for leading quality review of various applications and includes creating test plans and strategy, test cases in partnership with developers, business analysts, and project managers which are used to shape and verify code and check conformance to system requirements. The role relies upon test automation and manual testing tools. The person is to assist in defining QA coding standards and frameworks, and for identifying emerging technologies and evaluating their applicability to the clients business goals.
Responsibilities:
- Review client requirement and provides feedback
- Responsible for creating test plans and strategy
- Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities and schedules
- Oversees projects to make sure work is scheduled based on priorities, features, risks, and team strengths and assignment of resources across projects
- Oversees implementation and execution of functional, regression, and acceptance tests
- Assists in test environment setup/teardown, test automation, and exploratory testing
- Oversees the creation and maintenance of test data and test documentation
- Provides suitable solutions for issues/errors based on the understanding of the system and client business processes
- Leads/mentors Test Engineers and shares knowledge to make sure QA staff meets technical qualifications required for their positions. Assists in coaching junior staff, by helping them to make decisions, solve problems, manage meetings and set goals, provide feedback on testing-related tasks, delegates and assigns testing responsibilities
- Assists Manager in setting the direction for quality assurance within the organization
- Assists in recruiting new staff, conducting interviews, and evaluate potential candidates Qualifications:
- Experience in testing various applications, services, and user interfaces
- Experience in test automation and creating repeatable, maintainable, automated test suites
- Should have experience in AI projects.
- Experience managing a team of QA Engineers
- Experience in communicating with clients
- Experience in testing gaming projects.
- Understanding of test-driven development
- Understanding of software development lifecycle and best practices
- Understanding of Agile and Waterfall processes
- Strong knowledge of software quality assurance best practices & methodologies
- Familiarity with various defect management systems
Requirements:
- We are looking for someone with 6 - 7 years of overall working experience in the software environment & 2 -3 years of experience in handling the QA Lead Role.
- Experience in Selenium.
- Ability to communicate technical aspects to people with non-IT background.
- Ability to act as a liaison between QA and development teams
- Ability to ensure that solutions developed by technical teams fit the business needs
- Ability to offer alternative approaches to achieve the client goals
- Ability to analyse complex situations and manage all variables to achieve optimal solutions
- Ability to act on the information provided or get information needed so that decisions for project.
- implementations can be made quickly and effectively.
- Ability to motivate teams.
- Ability to define and prioritize short-term and long-term objectives for the teams and make necessary corrections under changing circumstances
- Ability to communicate in English verbally and in writing Education and Work
- Background in CS, IT or related scientific discipline
.NETKey Responsibilities:
• Interact with team-mates and customers to identify problems and solutions in working toward completion of project goal. • Develop technical specifications based on functional requirements • Initiator and communicator – Drive communication with potential customers through effective product demonstrations, understand their needs, and provide feedback to product teams. • Develop components of the technical solution • Help/co-ordinate with teammates in the creation of custom components and applications • Perform tests according to a given test plan and documents results • Perform basic support and debugging in test and production environment • Identify and escalate problems • Maintain and repair existing applications
Desired Skills:
• Work Experience in Sitecore's latest version • Good experience with .Net 4.5, HTML, JavaScript, CSS, MVC, Web services, SQL Server • Good knowledge of Sitecore CMS Strong knowledge of Visual Studio, TFS, and at least one of the .NET languages (Vb.Net, C#, ASP.NET) • Hands-on experience in .Net Core. • Deep understanding of the web: protocols, architecture, infrastructure, servers (IIS), proxies, load balancing, high availability, and databases, etc. • Deep understanding of modern patterns and practices: unit testing, inversion of control, repository, MVC and continuous integration, etc. • Good to have- Knowledge in Sitecore 10.0/ Sitecore Headless Architecture
Data Analytics- Perform qualitative and quantitative research and consultation on relative markets
- Keep up-to-date knowledge of the industry and related markets being researched
- Understand the needs of the hiring organization or client in order to target research to their benefit
- Contact companies and agencies who can provide useful financial data
- Create clear and useful reports and recommendations for organizational use
- Communicate with business leaders, financial officers and market representatives
- Interpret markets to conclude financial recommendations for clients
- Advise businesses to buy or sell products based on market insights
HTML/CSSJavascriptKey Result Areas:
- Build world class Webapps for the Ola Electric ecosystem.
- Work on a full product development lifecycle from requirement gathering, product design, development, to roll out and maintenance
- Effectively collaborate with multiple teams and stakeholders including product and design
- Own the delivery of multiple features of the product end to end
- Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
- Experience in building Websites from Scratch is a big plus
Key Skills Required:
- Min 3+ Years in Web Application Development
- Write clean, solid and testable code while keeping the user experience fast and reliable
- Strong understanding of HTML, CSS, JS, JQuery, Reach, Redux
- Proficient in Web Interface designing
- Experience in developing reusable UI components
- Deep functional knowledge or hands on design experience with Web Services
- Strong grasp of security principles and how they apply to E-Commerce websites.
Analyze user/business requirement and formulate a design strategy
Prepare estimation with TBS
Write optimized code, abiding project/industry standards
Complete assignment on time with expected quality
Attends daily Sprint call for technical discussion with client
Understand and follow project define processes
Work with team to achieve the set goals
Communicate status, idea, suggestion with stakeholders (Team/Clients).
Java• Code, develop, design and architect features related to the existing application. We
expect you to own modules end to end and take pride in the work products you
ship.
• Lead from the front, when it comes to delivering high quality work products. Serve
as a mentor to the team members
• Create and define performance metrics. Ideate, innovate and hack through the
existing systems to improve performance.
• Perform code reviews, set coding practices and guidelines within the team.
• Make sense of the product specs, be nimble in getting the issues resolved. Be a
thought leader.
Critical Functional Skills:
• Solid understanding and knowledge of Java/C/C++. You should understand the
concepts of multithreading, I/O, messaging, instrumentation etc and their
implementation in Java/Any other Object-Oriented Language.
• Proficiency in the implementation of algorithms and the use of advanced data
structures to solve problems in computing. A solid foundation in the principles of
computer science is desired.
• Ability to write clean, modular, and loosely coupled code by the use of design
patterns.
• He/She should be able to break down and architect complex software systems. For
example- Build
• Cars Availability Engine for Ola.
• Strong decision-making ability
• Deep expertise in at least one programming language & tech stack.
• Substantial experience in building complex and scalable solutions.
• Strong object-oriented design skills, ability to apply design patterns, and an uncanny
ability to design intuitive module and class-level interfaces
• The ability to do deep problem solving and build elegant, maintainable solutions to
complex problems.
• Experience leading multi-engineer projects and mentoring junior engineers
• Experience with full life cycle development in any programming language on a Linux
platform
• Comprehensive operational experience including, optimizations, deployments and
tuning servers like apache/mysql/tomcat/solr
• Prior experience in working with Agile software methodologies (XP, Scrum), TDD,
and Continuous Integration(CI/CD) a plus.
• Experience in building data-driven web application design and development is a plus
• Expert level experience in building a scalable, large and complex business
application.
Experience Required:
• Typically with an experience of 5+ years of development experience in a product
firm.
• Must have lead, designed, architected and delivered at least 1 project in his previous
assignments independently.
Minimum Qualifications Required:
• Btech/MS from a reputed Institute
• Deep expertise with any or combination programming languages: Java, C++, C#,
Ruby, Scala,
• Go any object-oriented high-level proprietary or open-source language with strong
programming constructs. We are not skill-specific but go by strength in
competencies
• Machine coding
• Single machine in-memory program
• Need a working code with functionality
• Readable and well-designed code with right abstractions, separation of concerns,
• right design patterns
• Performant code with concurrency and efficient data structures
• Write test cases covering the happy path and edge cases
• Problem Solving
• Choose the right combination of data structures to solve the problem
• Identify most edge cases for the problem
A leading Indian Pharmaceutical MNC is looking for a ZSM to take care of its FMCG portfolio of Personal Care, Baby care and Food & Beverages businesses in Southern states of India.
He would be taking care of all sales/ revenue generating activities in the zone by leading a team of ASMs to drive trade & marketing initiatives and drive retail expansion profitably.
He would be responsible for the distribution in General Trade for the Zone. Would be responsible for best daily, weekly, monthly review mechanisms within the team and ensure all trade initiative reporting is conducted in time and for100% utilisation of SFA and DMS.
Working experience in the state of Karnataka or Kerala is essential.
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Full Stack Developer - Averlon