Customer Success

Job Description

Experience: 5 - 9 years

Location: Bangalore/Pune/Hyderabad

Work Mode: Hybrid(3 Days WFO)

Senior Cloud Infrastructure Engineer for Data Platform 

The ideal candidate will play a critical role in designing, implementing, and maintaining cloud infrastructure and CI/CD pipelines to support scalable, secure, and efficient data and analytics solutions. This role requires a strong understanding of cloud-native technologies, DevOps best practices, and hands-on experience with Azure and Databricks.

Key Responsibilities:

Cloud Infrastructure Design & Management

Architect, deploy, and manage scalable and secure cloud infrastructure on Microsoft Azure.

Implement best practices for Azure Resource Management, including resource groups, virtual networks, and storage accounts.

Optimize cloud costs and ensure high availability and disaster recovery for critical systems

Databricks Platform Management

Set up, configure, and maintain Databricks workspaces for data engineering, machine learning, and analytics workloads.

Automate cluster management, job scheduling, and monitoring within Databricks.

Collaborate with data teams to optimize Databricks performance and ensure seamless integration with Azure services.

CI/CD Pipeline Development

Design and implement CI/CD pipelines for deploying infrastructure, applications, and data workflows using tools like Azure DevOps, GitHub Actions, or similar.

Automate testing, deployment, and monitoring processes to ensure rapid and reliable delivery of updates.

Monitoring & Incident Management

Implement monitoring and alerting solutions using tools like Dynatrace, Azure Monitor, Log Analytics, and Databricks metrics.

Troubleshoot and resolve infrastructure and application issues, ensuring minimal downtime.

Security & Compliance

Enforce security best practices, including identity and access management (IAM), encryption, and network security.

Ensure compliance with organizational and regulatory standards for data protection and cloud operations.

Collaboration & Documentation

Work closely with cross-functional teams, including data engineers, software developers, and business stakeholders, to align infrastructure with business needs.

Maintain comprehensive documentation for infrastructure, processes, and configurations.

Required Qualifications

Education: Bachelor’s degree in Computer Science, Engineering, or a related field.

Must Have Experience:

6+ years of experience in DevOps or Cloud Engineering roles.

Proven expertise in Microsoft Azure services, including Azure Data Lake, Azure Databricks, Azure Data Factory (ADF), Azure Functions, Azure Kubernetes Service (AKS), and Azure Active Directory.

Hands-on experience with Databricks for data engineering and analytics.

Technical Skills:

Proficiency in Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Bicep.

Strong scripting skills in Python, or Bash.

Experience with containerization and orchestration tools like Docker and Kubernetes.

Familiarity with version control systems (e.g., Git) and CI/CD tools (e.g., Azure DevOps, GitHub Actions).

Soft Skills:

Strong problem-solving and analytical skills.

Excellent communication and collaboration abilities.

Software Engineer

Company Introduction

Since 1983 Windowmaker has been an innovative software business, that has continued to grow year on year due its continued

success. With ongoing market developments and investment within the company, exciting times are ahead of the team!

The Role

We are looking for a full stack engineer to join our team. We ideally hire engineers who are comfortable across the full stack, but

we know you will have a preference about being on the front-end or back-end. As long as you're happy to work on both sets of

tasks – you should carry on reading!

Our Technology

• Front-end: JavaScript, Angular (or good understanding of React, Vue JS, Knockout JS or similar)

• Back-end: C#, ASP.NET, Web API, MVC, Entity Framework

• Database: SQL Server. Knowledge of non-SQL databases is a plus

• Cloud: Microsoft Azure, AWS

Responsibilities

• Design of the overall architecture of the web application

• Implementation of a robust set of services and APIs to power the web application

• Building reusable code and libraries for future use

• Optimization of the application for maximum speed and scalability

• Implementation of security and data protection

• Translation of UI/UX wireframesto visual elements

• Integration of the front-end and back-end aspects of the web application

Additiontionalresponsibilitiesfor Project Lead

• Active participation in design\build cycle of the software engineering life cycle (prototyping, architecture, detailed design,

development, testing and deployment).

• Providing expertise in technical analysis and solving technical issues during project delivery.

• Code reviews, test case reviews and ensure code developed meets the requirements.

• Collaborate with product management and engineering to define and implement innovative solutions for the product

direction, visuals and experience.

• Requirement gathering and understanding, analyze and convert functional requirements into concrete technical tasks and able

to provide reasonable effort estimates

• Mentor and develop skills of junior software engineers in the team.

Tech Skills and Qualifications

• Contract Length : 1 year

• Software Engineering Degree with 3-5 years of experience.

• Expert knowledge of JavaScript and Node.js, good understanding of Angular and JavaScript testing frameworks (such as Jest,

Mocha etc.)

• Good understanding of Cloud Native architecture, containerisation, Docker, Microsoft Azure/AWS, CI/CD, and DevOps

culture.

• Knowledge of cloud-based SaaS applications/architecture.

• Practical experience in the use of leading engineering practices and principles.

• Practical experience of building robust solutions at large scale.

• Appreciation for functions of Product and Design, experience working in cross-functional teams.

• Understanding differences between multiple delivery platforms (such as mobile vs. desktop), and optimizing output to

match the specific platform.

2–4 years of hands-on experience managing Google Ads and Meta Ads campaigns for D2C or consumer brands.

Strong command of Google Ads Manager, Facebook Business Manager, and Google Analytics (GA4).

Experience in Shopify/landing page integrations and performance tracking tools like Hotjar, Mixpanel, or similar is a plus.

Proven ability to analyze campaign data and draw actionable insights.

Strong creative instincts with the ability to brief and collaborate with design/content teams.

Experience working in a startup, D2C brand, or digital agency environment preferred.

Bachelor's degree in Marketing, Advertising, Business, or a related field.

·        Prospecting leads and contacting them to pitch the product / service

·        Setting up meetings with the prospective clients

·        Presenting product demonstrations to the client

·        Establishing new business links

·        Sales reporting and reviewing performance

·        Negotiating contracts to arrive at the best deal for the client and organization both

·        Working towards achieving the sales target

·        Conduct market research to evaluate gaps, opportunities, and alien needs

·        Seek new opportunities through networking and social media channels

·        Collaborate within teams to achieve better results

·        Take feedback from customers and share it with support teams

Requirements:

·        Must be fluent in English & Kannada

·        Experience in sales

The Opportunity

We have a new opportunity as part of our newly developed Events & Experiences team at Extramarks Education- India's leading education tech company. 

A position based out of the head office in Noida, we are looking for a Marketing Manager- Events with experience marketing large scale events, IPs across lifestyle and entertainment events. 

In a hands-on role, our ideal candidate is a great communicator and collaborator, can plan and execute effective event marketing strategies focusing on result-driven metrics, lead multiple events, are solutions-focused, and know the country's events landscape. If creating quality consumer engagement strategies and driving audience metrics sounds like your thing, we'd love to hear from you.   

Who are you?

As a person, you are organized, thorough, and not afraid to get your hands dirty. Driven and confident, you are a good listener and can communicate effectively across organizational levels, external partners, and the team. You want to get the job done but not at the cost of quality and substance. Collaborative and easy-going, you have a strong work ethic with a penchant to mentor and inspire your team. 

The Role

You will play a key role in creating, shaping, executing, and managing event marketing strategies across our events calendar. 

• Bring exceptional people and project management skills driving multiple initiatives across our events calendar.  
• Solutions-focused, you bring quantitative, analytical, and problem-solving skills to draw insights from metrics, recommendations from the analysis and present marketing plans/solutions to internal & external stakeholders.
• Understand brand values, objectives, and goals to devise well-articulated communication across requirements and recommendations.
• Collaborate and work in sync with support teams across the organization to bring alive marketing plans. 
• Establish marketing goals and key KPI's for event marketing initiatives across events 
• Manage and foster media partnerships and key relationships to derive maximum media value and brand awareness across events.

Responsibilities

• Conceptualize and execute campaigns, including budgets, for events across the events calendar, including partnered events
• Work with the consumer insights team to understand consumer feedback and engagement pre and post events to customize solutions for event and consumer segments.
• Track, monitor, and analyse metrics across business units and HO level, working closely with the digital marketing team. 
• Be up to date and well-versed in marketing trends across digital and offline channels, industry news, talent, and collaborators and have bankable standing relationships with industry professionals, vendors, and agencies. 
• Work closely with event management and sales teams to create an event marketing plan that includes media deliverables for partners wherever needed.
• Create timely feedback reports on data and consumer engagement post events 
• Manage and mentor a team of marketing executives working across events.

Professional & Educational Qualifications 

• 7+ years of experience in event marketing and execution, ideally with an agency or with a brand with an in-house events team
• Ability to analyse data to drive conclusions and form recommendations and solutions
• Excellent communication, presentation, and analytical skills. 
• Experience having managed a team as well as lead other internal stakeholders in managing small to large events. Work cross-functional, building trust, and fostering collaboration.
• Very organized, detail-oriented, and a strong problem-solver
• Graduate/Post Graduate Degree
• Travel, as required.

• PHP Web Development experience - Core PHP and PHP frameworks.
• Strong knowledge of PHP web frameworks {such as Laravel, Yii, etc depending on your technology stack}
• Should have positive and adaptive behavior. Strong knowledge of the common PHP or web server exploits and their solutions
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding client requirements & functional specifications
• Developing and maintaining dynamic websites and web applications
• Ensuring foolproof performance of the deliverable
• Must be proficient in PHP, MySQL, CSS, HTML, JavaScript, AJAX, XML
• Experience with Joomla, WordPress, Drupal, Magento would be added advantage.
• Must have the capacity to work independently and as a part of a team
• Eager to learn new web technologies

High Level Scope of Work :

• Work with AI / Analytics team to priorities MACHINE LEARNING Identified USE CASES for Development and Rollout
• Meet and understand current retail / Marketing Requirements and how AI/ML solution will address and automate the decision process.
• Develop AI/ML Programs using DATAIKU Solution & Python or open source tech with focus to deliver high Quality and accurate ML prediction Model
• Gather additional and external data sources to support the AI/ML Model as desired .
• Support the ML Model and FINE TUNEit to ensure high accuracy all the time.
• Example of use cases (Customer Segmentation , Product Recommendation, Price Optimization, Retail Customer Personalization Offers, Next Best Location for Business Est, CCTV Computer Vision, NLP and Voice Recognition Solutions)

Required technology expertise :

• Deep Knowledge & Understanding on MACHINE LEARNING ALGORITHMS (Supervised / Unsupervised Learning / Deep Learning Models)
• Hands on EXP for at least 5+ years with PYTHON and R STATISTICS PROGRAMMING Languages
• Strong Database Development knowledge using SQL and PL/SQL
• Must have EXP using Commercial Data Science Solution particularly DATAIKU and (Altryx, SAS, Azure ML, Google ML, Oracle ML is a plus)
• Strong hands on EXP with BIG DATA Solution Architecture and Optimization for AI/ML Workload.
• Data Analytics and BI Tools Hand on EXP particularly (Oracle OBIEE and Power BI)
• Have implemented and Developed at least 3 successful AI/ML Projects with tangible Business Outcomes In retail Focused Industry
• Have at least 5+ Years EXP in Retail Industry and Customer Focus Business.
• Ability to communicate with Business Owner & stakeholders to understand their current issues and provide MACHINE LEARNING Solution accordingly.

Qualifications

• Bachelor Degree or Master Degree in Data Science, Artificial Intelligent, Computer Science
• Certified as DATA SCIENTIST or MACHINE LEARNING Expert.