
Key Responsibilities:
● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the
platform features and functionality to ensure they can quickly gain value from the product.
● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance
via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help
customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common
requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team
to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS
scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new
ideas to improve customer experience and satisfaction.
Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle
management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,
Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.

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Job description
Qualifications
- Experience in expediting, project management, inspection, and logistics management
- Excellent communication and interpersonal skills
- Ability to work independently and be a self-starter
- Degree in Interior Design, Engineering, Business Administration, or related field
- Proficient with project management software and Microsoft Office suite
- Experience in the interior design or construction industry is preferred
- Ability to lead and manage teams
Requirements:
Looking for freshers.( B.E cvil eng)
Candidate should be in Bangalore.
Should be good in skills as AutoCad, Ms-Excel, Ms-Office.
Looking for Immediate joiners.
Interview mode will be face to Face.


- Design and build advanced applications for the iOS platform
- Experience is required in IOS
- Collaborate with cross-functional teams to define, design, and ship new features.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Working experience in iOS development using Swift, RX Swift,
- Have published one or more iOS apps in the app store
- A deep familiarity with Objective-C and Cocoa Touch
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle
- working experience on Media streaming
- Working experience on Modular programming, RX Swift, Auto layout, Push Notification & Deep Linking.
Roles and Responsibilities :
- Design and implementation of the overall web architecture
- Pixel-perfect implementation and integration of our approved user interface
- Design and construction of REST API
- Build efficient, testable, and reusable PHP modules
- Design and deployment of database
- Integration of data storage solutions including various databases, blob stores, key-value pairs, etc.
- Solve complex performance problems and architectural challenges
- Ensuring the entire stack is designed and built for speed and scalability
- Design and implementation of continuous integration and deployment
- Handle overall website deployment and build process
- Work closely with different stakeholders to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
- 3-5 years of experience in web development and coding within a cross-disciplinary environment
- Good at writing HTML, CSS,Bootstrap and JavaScript. Being up on the latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)
- Good experience in JQuery, JavaScript
- Must have exp. on PHP, MYSQL, MVC, Linux, logging, Unit testing, Subversion, Restful/soap
- Experience with Source Control tools (Subversion
- Expert in back-end programming language PHP with Laravel framework and IDE
- Good experience in JQuery, JavaScript.
- ReactJS, AngularJS or VueJS would be preferred
- Experience with Source Control tools (Subversion)
- Ideally, familiarity with CSS preprocessors, bundlers, and associated languages/ syntaxes/ libraries
- Database design and management with No-SQL, Mysql, including being up on the latest practices and associated version
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Excellent communication and teamwork skills
- Familiarity with a relevant and globally supported framework both front-end and back-end
- Thorough understanding of user experience and possibly even product strategy
- Experience implementing testing platforms and unit tests
- Proficiency with version control system preferred Git
- Appreciation for clean and well-documented code
- Experienced in full web development life cycle from requirements gathering to Server management and deployment for the relevant environment
- WordPress Experience is a plus.
- Understanding of SEO principles.

JOB Description- Golang Developer
- Strong knowledge of the Go programming language
- Knowledge of common Go-routine and channel patterns
- Router packages, such as Gorilla Mux
- Development experience in embedded systems and Linux OS environments.
- Have expertise in implementing micro-services (using tools and technologies for messaging, RPC, containerization, etc.), Docker, container, Docker-swarm, Kubernetes, and Helm.
- Cloud-native architecture, Virtualization, Orchestration, VNFM, MANO, VIM (Virtualization Infrastructure Management).
- LCM (Life Cycle Management of microservices and VMs) - Monitoring, Resiliency, High Availability (HA) & Scalability
- Primary Skills: Golang
- Secondary Skill: Microservices
Talent Acquisition
Sakshi Kulkarni
Website: velankanigroup.com
43, Hosur Rd, Electronics City Phase 1,
Electronic City, Bengaluru, Karnataka 560100
UI/UX Developer cum designer Job Responsibilities
Designing UI for responsive websites and apps tablet and mobile- UI developers should be adept at Javascript /AJAX / JQuery / Material Design.
- UX designers should have firsthand knowledge of Digital Advertising / dashboard designing with business requirements in mind.
- For both, UX & UI designers with experience in Ad agencies / Native Ads / IAB standards implementation would be a plus.
- Collaborate with product management and engineering team to define, adapt and implement innovative solutions to carry forward product visual direction and experience
- Execute all visual design stages from concept to final hand- off to engineering
- Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
- Effectively communicate interaction and design ideas using prototyping tools eg: invision, after effects etc
- Present and defend designs and key milestone deliverables to peers and executive level stakeholders
- Establish and promote design guidelines, best practices and standards
- Create production- ready assets by proficiently using standard industry tools, like Photoshop, creative cloud, illustrator, fireworks, Adobe Xd, Email templates, HTML5/ CSS3, Figma, InDesign and/ or sketch
- Strong front- end web development experience with HTML5/ CSS3, JQuery, Bootstrap for UI developers
- Solid understanding object- oriented programming
- Should have experience in Chart Libraries
- Previous experience designing, developing and deploying solutions that involve integration using well- published APIs (JSON or XML data transfer knowledge integrating with RESTful services. etc.).
- Both UX and UI developers, should have experience in creating designs for various device sizes.
- Should have good understanding of aspect ratio, browser compatibility and image transformations
- should possess good analytical and communication skills. Able to write and communicate effectively motivated to work in startup environment
Experience:
- Candidate should have minimum 1 year experience in UI UX Designing.
- Must have a Dribbble & Behance portfolio

• At least 4 years of experience as L2 application support engineer.
• Clear understanding and execution of incident management and problem management
• Able to do impact analysis and prioritise issues
• Able to troubleshoot and analyse issues by checking logs, database etc.
• Excellent verbal and written communication
• Worked in .NET environment.
• Worked in a dynamic fast changing environment
Total Experience: 4-5years
Location: Gurgaon
Role:Temporary

We are looking for UI developers with good knowledge of React JS. As a developer you will be responsible for understanding the requirements and developing the UI as per UX / VDs provided by the business / product team. You will be responsible for delivering a performant, robust and easy to maintain application. You will co-ordinate with different teams like backend developers, QA, product team and devops team to ensure quality deliverables.
Qualifications
- Bachelor’s or higher degree in Computer science or related technical field
- 2-4 years of experience in developing UI components leveraging React.js
- Experience in eCommerce domain is an advantage

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
The Candidate should have knowledge and experience with specified technologies:
- Great at building server-side code in NodeJs & ExpressJs
- Experience with NoSQL databases such as MongoDB
- Experience in building and consuming REST API
- Authentication and authorisation using JWT tokens
- Proficient understanding of code versioning tools, such as Git
- DevOps knowledge especially in AWS EC2 and S3
- Knowledge of headless Chrome, Puppeteer will be huge plus
- Experience in HTML, CSS
- Understanding of React will be a bonus


We are currently hiring a professional, skilled Software Developer to develop, create, and modify applications software or specialized utility programs of our company.
Role & Responsiblities
- Researching, designing, implementing and managing software programs
- Testing and evaluating new programs
- Identifying areas for modification in existing programs and subsequently developing these modifications.
- Writing and implementing efficient code
- Bug fixing and debugging existing code.
- Understanding product requirements, architecture, design
Qualifications & Skills Required
- Tech(CS/IT)/BCA/MCA/Any specialized course in the Required field
- Must know C/C++/JAVA/.NET
- 0-2 year experience in software development..
For C/C++ developer
- Deep knowledge and hands on experience with web applications and programming languages like- C/C++
- Design, build, and maintain efficient, reusable, and reliable C++ code
- Should have good technical skills related to Email Services Operating System and File Systems.
- Working independently and multi-tasking effectively.
- Understanding of projects from client as well as own view point
- The ability to learn new technologies quickly.
- Help maintain code quality, organization, and automatization
- Enhance product test and build infrastructure.
For Java Developer.
- Must have strong background / knowledge in Core Java.
- Must Have skills : Core java,swing ,J2EE.
- Must know about Collection Multi Threading and File handling.
- Must know how to use Eclipse/Net Beans
- Very Polished professionals with strong Communication Skills
- Excellent design, coding and debugging skills .
- Troubleshoot variety of complex software problems
- Sound knowledge of Computer Science fundamentals - data structures, algorithms, operating system concepts.
Position :Software Developer
No. of position:10
CTC- Negotiable
Location: Dehradun
Job type: full time
Timing: 10am to 7pm

