Customer Success Manager

The Opportunity: We are seeking a highly experienced and passionate Lead Adobe Workfront & Fusion Developer to join our growing team. In this pivotal role, you will be instrumental in designing, developing, and implementing robust work management solutions and complex integrations using Adobe Workfront and Adobe Workfront Fusion. You will provide technical leadership, mentor junior developers, and play a critical role in optimizing our operational workflows.

Key Responsibilities:

• Solution Design & Architecture: Lead the end-to-end design and architectural planning of complex Workfront and Fusion solutions, ensuring scalability, maintainability, and alignment with business objectives.
• Development & Implementation: Hands-on development and configuration within Adobe Workfront, including custom forms, project templates, workflows, reports, dashboards, and access controls.
• Adobe Workfront Fusion Expertise: Design, build, and optimize intricate Workfront Fusion scenarios for data synchronization, automation, and integrating Workfront with various internal and external systems.
• API & Integration Development: Develop and manage API integrations between Workfront and other enterprise platforms (e.g., CRM, ERP, Marketing Automation, Asset Management) using Workfront Fusion, webhooks, and custom scripting.
• Technical Leadership & Mentorship: Provide technical guidance, mentorship, and code reviews to a team of Workfront/Fusion developers, ensuring best practices and high-quality deliverables.
• Requirements Analysis: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into technical specifications and actionable development plans.
• Troubleshooting & Optimization: Diagnose and resolve technical issues related to Workfront configurations and Fusion integrations. Proactively identify and implement performance improvements.
• Documentation: Create and maintain comprehensive technical documentation, including solution designs, integration specifications, and operational procedures.
• Stay Current: Keep abreast of the latest Adobe Workfront and Workfront Fusion features, updates, and industry best practices.

Required Skills & Experience:

• 8+ years of total experience in software development, IT, or business systems analysis, with a strong focus on enterprise applications.
• Minimum 4+ years of hands-on, direct experience specifically implementing, configuring, and developing solutions within Adobe Workfront and Adobe Workfront Fusion.
• Proven expertise in designing and implementing complex Workfront workflows, custom data forms, and reporting structures.
• Demonstrable experience building and optimizing sophisticated Workfront Fusion scenarios, including knowledge of HTTP modules, JSON parsing, error handling, and various data manipulation techniques.
• Strong understanding of APIs (REST, SOAP) and experience with API integration concepts.
• Proficiency in JavaScript for scripting within Workfront or Fusion, and familiarity with HTML, CSS for Workfront UI customization.
• Experience with relational databases and SQL is a plus.
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Strong communication (written and verbal) and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
• Proven ability to lead technical initiatives and mentor team members.

Highly Desired (Bonus Points):

• Adobe Workfront Core Developer Certification.
• Adobe Workfront Fusion Certification.
• Experience with other Adobe Experience Cloud products (e.g., AEM, Marketo Engage).
• Familiarity with Agile development methodologies.

Location: Pune

Required Skills : Scala, Python, Data Engineering, AWS, Cassandra/AstraDB, Athena, EMR, Spark/Snowflake

• At least 4 years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Mandatory experience in MongoDB and MySql.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.

Responsibilities 

• Should be able to understand functional & technical requirements from business and come up with solutions.

• Development, Support, Debugging and troubleshooting of the existing developed applications (Forms, Reports, Interfaces etc.).

• Should be able to configure Oracle EBS/Cloud including the configuration of Business Processes and security.

• Integrations of customized applications with Oracle standard applications modules.

• Should be very strong in SQL and strong in PLSQL (especially Packages, Procedures and Functions).

• Database structure design for Tables, views, sequences, synonyms, and database triggers etc.

• Training users/BSAs when required & preparing technical documentation.

• Ensure customer satisfaction, Self-drive and perform duties with minimal supervision.

• Ensure tickets are resolved within SLA’s and assignments are completed within the agreed deadlines

• Good enough to understand the existing PLSQL packages/procedures/functions and modified / create new ones as needed.

• Ability and willingness to stay updated with the latest developments and updates in Oracle Fusion technologies and best practices.

Requirement: 

• 4+ years of Technical or Techno-Functional experience in Oracle EBS R12/Cloud Applications on Oracle HR/HCM (Any Modules in HR), SQL/PLSQL. 

• Good experience with HR/HCM (Any Modules in HR) is a must and should understand the functionality.

• Should be able to understand (Any Modules in HR) data model and should be quick enough to switch from one product to another product easily.

• Ability to develop custom solutions, extensions, and integrations to meet specific business requirements.

• Proficiency in creating custom reports, dashboards, and analytics using Oracle BI Publisher, Oracle OTBI (Oracle Transactional Business Intelligence), and other reporting tools.

• Knowledge of security models, user roles, and access controls within Oracle Fusion applications to ensure data integrity and compliance.

• Strong analytical and problem-solving skills to identify and address technical issues, system errors, and integration challenges.

• Good to have experience in Performance tuning techniques.

• Effective communication skills at all organizational levels, including written, oral, and presentation skills.

• Should be a good team with can do attitude.

• Capability to switch and willingness to work in any of the technologies as per the need basis.

• Should have a good understanding in working with onsite-offshore model.

We are actively seeking a passionate Developer to lead the design, development, and implementation of cutting-edge software solutions. The ideal candidate will excel in crafting high-quality, innovative, and fully functional software while adhering to coding standards and technical design principles. As a Developer, you will be a key player in our development team, actively contributing to the creation of clean and efficient code.

Job Requirements:

• Proficiency in HTML/CSS, Javascript, Tailwind/ANTD
• Solid experience with Next.js
• Solid Knowledge of redux/redux form/saga
• Additional experience with React Native/JS is a significant plus
• PHP is must

Additional Skills (a plus):

• Docker, Kubernetes (KS8)
• AWS knowledge

Database & Caching:

• Strong understanding of MySQL, including SQL queries and eager loading

Version Control & Project Management:

• Proficiency in Bitbucket
• Familiarity with Jira

Responsibilities:As a Developer, you will be responsible for the following:

• Strict adherence to and suggestions for coding standards
• Staying updated on the latest industry trends, tools, and technological advancements
• Active participation in all phases of the development lifecycle
• Conceptualizing, developing, testing, and deploying software applications and features
• Crafting clean, concise, and efficient code
• Managing code documentation and version control
• Operating in an agile environment, consistently delivering software on a predefined schedule
• Efficiently troubleshooting and debugging software
• Participating in an on-call rotation to promptly address production issues

• 2+ yrs of experience into MEAN stack Development
• Hands on Experience into MEAN, Node.js, Angular 6+ Versions, HTML5, CSS, Jquery,
• Building Single Page Applications (SPAs) with Angular JavaScript coding
• Designing and developing user interfaces using angularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.
• Bachelor’s degree in computer science, computer engineering or similar Roles and Responsibilities
• Present design specifications
• Build, deploy and maintain websites
• Troubleshoot website problems
• Monitor website traffic
• Desired Candidate Proficiency