Customer Success Associate - SaaS | B2B

• Identify and cultivate new business opportunities within the IT industry for B2B and C2C market.
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• Develop and maintain relationships with high corporate clients.
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• Analyze market trends, competitors, and potential clients to drive informed business development strategies for Staff Augmentation.
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• Collaborate with internal teams to develop tailored marketing solutions and proposals for clients in Staff Augmentation sector.
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• Lead client meetings, presentations, and negotiations, ensuring alignment with business objectives.
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• Track and report on business development activities, pipelines, and performance metrics.
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• Take ownership of the entire sales process from lead generation to deal closure, ensuring a seamless and efficient client experience.
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• Conduct thorough market research to identify potential business opportunities in Domestic and International markets.

·        Qualification: Bachelor’s or master’s in any field.

·        Should have minimum 3-5 years of experience in IT Bench Sales and Recruitment is required.

·        Experience marketing and placing Bench consultants ((H1B, GC, OPT, US Citizen).

·        Proven successful sales record in IT Staffing and Consulting.

·        Industry (Must place a minimum of 2 consultants per month – MUST demonstrate proof of previous Contract C2C placements during the interview).

·        Excellent communication skills.

·        Must have strong US Prime Vendor Relations Only (NO Layers).

·        Experience with full-cycle Contract C2C Sales: vetting requirements from Job Portals, Cold Calling, Identifying the best consultants, Extensive Resume Review before submission, confirming the best   rates for consultants, following up for interview schedules, closing the best deals.

·        Ability to develop a Vendor network and get candidates placed in quick turnaround time.

·        Must have high levels of skill and motivation to search the talent for complex technical requirements.

Requirements -

• Bachelor’s Degree with 0-3 years of industry experience as an automation tester in Selenium/Python and Appium/Python
• Hands on Experience in designing highly reusable and efficient Automation Test framework design in Selenium/Python and Appium/Python and able to maintain/support an automation framework
• Experience in building and adhering the automation processes/standards and guidelines to meet code quality benchmark and robustness of overall framework for future maintenance
• Experience in developing high-quality test automation suite in a cross-browser environment
• Experienced in working with different Data Types, Variables, Operators, Flow Control Statements, and Methods
• Ability to handle exceptions, File I/O, API interactions and Database Operations
• Good understanding of QA methodologies, software testing life cycle and processes.
• Good knowledge of different types of Element Locators, Inspecting Elements and Selenium WebDriver API Commands or Methods
• Rich experience in failure debugging and writing clean & efficient code with strong SQL skills
• Strong analytical and problem-solving skills
• Experience in building end to end automation scripts with code modularity and reusability

Preferred -

• Experience in Automation development in an agile environment
• Working knowledge of test management tools Visual Studio/JIRA
• Responsible for maintaining latest code artifacts in version control systems like GIT.
• Experience in setting up and configuring test environments is highly preferred
• Ability to effectively articulate technical challenges and solutions
• Expertise in database testing including designing and manipulating test data, validating stored process, jobs, triggers and replication.
• Experience with functional testing of web and Android/iOS App.

Reporting to the Software Manager the successful candidate will be a key member of the software development team responsible for developing software using various technologies of the Microsoft stack. The software developer would be responsible for writing code to standards that is used in a varied key products of the company. Coordinating with the hardware engineers to ensure the software produces the desired results. Working in various projects involving various technologies with opportunity to improve and learn.

• Solid understanding of the development lifecycle focusing on the Microsoft stack.
• Create code that meets design specifications, follows standards, and is easy to maintain. When required, make suggestions for new designs.
• Work with various teams in the organization and deal directly with design engineers, to ensure appropriate project requirements are met.
• Good interpersonal and organizational skills.
• Ability to work in a cooperative team environment and having a flexible attitude.
• Keen interest in learning new skills.
• Great team participation skills and being pro-active in seeking help.

Desired Candidate Profile

REQUIRED SKILLS

• Bachelors Degree in Computer Science or related field
• 3+ years hands on development experience using the latest Microsoft technologies
• Solid understanding of .NET Framework
• Expertise in C#, .Net (up to .Net 6)
• Experience with writing Windows desktop applications using WPF and MVVM
• Ability to understand complex and large projects
• Ability to approach a problem with an open mind when finding a solution.
• Experience of working with an ORM preferably Entity Framework.
• Strong understanding of design patterns and SOLID principles
• Strong SQL Server (data storage and retrieval) skills with ability to write complex stored procedures.
• Source control (SVN or Git)

Nice to have:

• Prior experience developing in an n-tiered environment
• Prior experience in using an MVVM framework like Prism
• Understanding of Scrum and Agile software development methodology.
• Understanding of PLC programming
• Experience of Linux and C/C++ (Embedded Systems) would be an advantage
• Experience of MS Visual Basic would be an advantage

CTR is a premier System Integration Company headquartered in Irvine, California, having operations in Canada, India and Philippines.

We are experts in Oracle ERP Cloud and NetSuite. We relish developing technology but it's the impact it has on our customers that truly excites us. We provide intelligent solutions which optimize revenue, efficiency and cost savings across a wide range of verticals and industries. Our culture of collaboration and partnership enables us to continue to satisfy our customers with our solutions. We value our team and nurture the unique strengths and skills that they bring. We expect hard work, but fun is just as important to us.

We are an advocate of Oracle products and related integration and eCommerce technologies and are an Oracle Platinum Partner, Cloud Excellence Implementer and Oracle NetSuite Suite Success Partner.

Job Summary:

The NetSuite Technical Consultant will be responsible for transforming business requirement and processes into technical design. Responsible for designing and implementing NetSuite scripts (SuiteFlow, SuiteScript and SuiteTalk) and workflows to enhance the functionality of NetSuite. Deliver NetSuite solutions including customizations, scripting and support case resolution. Integration with 3rd party software, reporting, data migration, go live and post-implementation support.

Must have skills/qualifications:

• 4+ years of experience with NetSuite Suite Script development
• Experience in designing and implementing solutions in NetSuite.
• Extensive hands-on experience with SuiteScript (1.0 and 2.0)
• Strong knowledge of Suite Builder & Suite Flow (Workflows)
• Integration experience using various API solutions
• Must possess problem-solving skills and the ability to multi-task

What we offer:

·      Competitive salary and benefits

·      Work in a fast-paced, collaborative environment with highly skilled professionals who possess a great team spirit.

·      Training and development opportunities for career growth

·      100% remote position.

·      CTR is an equal opportunity employer and encourages applicants from diverse backgrounds.

Job Role:

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Maintain and write clean code to ensure the product is of the highest quality.

Role Value: By developing highly performant, robust and scalable web services and back-ends, you will have an impact on the latency and accuracy. You will add value to our organization by mentoring and guiding engineers. By spotting opportunities in new technologies and identifying areas where they could be leveraged, you will have a deep impact on our tech stack and the way it benefits the business.

Role: You will work with stakeholders to identify the business problem, and then develop layered architectures that can be delivered in an incremental fashion. You will demonstrate a combination of technical leadership and business acumen by making appropriate trade-offs of technical integrity, complexity, time to market and cost. You are a stellar engineer and will write production quality code 70-80% of the time.

Responsibilities

• Design and implement features spanning across systems in a manner that satisfies requirements of performance, scale, security and robustness
• Contribute to improvement of technology and execution processes in the company
• Collaborate in setting technology standards with technology leaders across the company
• Serve as a knowledge centre on current and emerging technologies, and help train others when required
• Foster a strong technical culture by mentoring other engineers
• Keep up to date with the latest technologies, evaluate new tools
• Should open to work on Golang.

Relevant Experience and Qualifications

• Demonstrated expertise in system-level design of large scale distributed systems on OOPs, and experience with web services and service oriented architectures
• Have 7 - 13 years of professional experience in software development.
• Extensive experience with modern open source systems including relational / non relational data stores.
• Experience with AWS stack, at least the common datastores and services
• Experience with containerization technologies and concepts including Docker
• Basic knowledge about security concepts and secure coding
• Excellent analytical, conceptual and communication skills in spoken and written English.

Progression

• At Devtron Labs you have the opportunity to work in a collaborative and trusting environment allowing you to turn your ideas into reality
• be part of a strong team, where everyone’s opinion matters
• have flexible working hours, and learning & development opportunities
• We trust on you because we are having fully remote work culture
• work in a meritocracy, where you grow professionally by excelling at work

Equal Opportunities: Devtron Labs is, and always will be, committed to diversity and inclusion. We seek Devtronians from all backgrounds to join our teams and encourage everyone to bring their authentic, original and best selves to work.