Customer Success Associate - SaaS | B2B

Responsibilities:

· Develop and execute test plans and test cases for mobile and web applications.

· Perform functional, UI, performance, and security testing.

· Identify and report bugs, and track them through the resolution process.

· Collaborate with developers to ensure that issues are resolved effectively.

· Ensure the quality of the applications meets the required standards.

· Create detailed bug reports with clear steps to reproduce.

· Stay up-to-date with testing methodologies and best practices.

· Contribute to the continuous improvement of the QA process.

Qualifications:

· 2+ years of experience in software testing.

· Strong understanding of software testing methodologies and principles.

· Experience in testing mobile applications (Android and iOS).

· Excellent bug reporting and communication skills.

· Ability to work independently and as part of a team.

· Familiarity with bug tracking tools (e.g., Jira, Trello).

· Experience with API testing (e.g., Postman) is a plus.

· Experience in the healthcare domain is a plus.

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Are you a champion in your domain, driven by a passion for development, eager to kickstart your career in Full Stack Engineer, and hungry for a new and exciting challenge? Look no further! At Argon-Quber, we are on a mission to revolutionize the tech industry, and we are seeking exceptional Full Stack Engineer Inters like you to join our elite team.

We pride ourselves on being a hub of innovation, where cutting-edge technologies and groundbreaking ideas converge. As a Full Stack Engineer Intern, you will be at the forefront of this revolution, pushing the boundaries of what is possible and shaping the future of software development.

Job Description:

We are seeking a highly skilled and motivated Full Stack Engineer Intern with 0-1 years of experience to join our dynamic team. As a Full Stack Engineer Intern, you will be responsible for learning, developing and maintaining both front-end and back-end applications. You will collaborate with cross-functional teams to design, develop, and implement cutting-edge solutions.

What You Will Do:

• Collaborate with stakeholders and end-users to gather feedback and iterate on product features to ensure an exceptional user experience.
• Design, develop, and deploy scalable and secure full stack applications.
• Collaborate with UI/UX designers and product managers to translate wireframes and prototypes into functional web applications.
• Develop and maintain server-side logic using modern programming languages and frameworks.
• Build efficient and reusable front-end components and libraries.
• Implement responsive and mobile-friendly user interfaces.
• Integrate third-party APIs and services to enhance application functionality.
• Ensure high-performance and availability of applications through code optimization and thorough testing.
• Debug and resolve technical issues reported by clients or stakeholders.
• Stay up-to-date with emerging technologies, industry trends, and best practices in web development.
• Participate in code reviews and provide constructive feedback to peers.
• Collaborate with a diverse team of developers, designers, and product managers to create innovative and user-friendly web applications.
• Participate in the entire software development lifecycle, from requirements gathering and design to development, testing, and deployment.
• Contribute to the architecture and technical decisions of our projects, leveraging your expertise to drive technical excellence.
• Continuously improve your skills and stay updated on the latest technologies, frameworks, and best practices in full stack development.
• Embrace agile methodologies and actively participate in sprint planning, stand-ups, and retrospectives to ensure successful project delivery.
• Take ownership of your work and deliver high-quality code that is scalable, efficient, and maintainable.
• Be a problem solver and find creative solutions to overcome challenges encountered during the development process.

What we're looking for:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 0-1 years of professional experience as a Full Stack Developer.
• Proficiency in front-end development technologies such as HTML, CSS, JavaScript (ES6+), and modern front-end frameworks like React, Angular, or Vue.js.
• Strong understanding of server-side languages like Node.js, Python, or Ruby, and related frameworks such as Express, Django, or Ruby on Rails.
• Experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis).
• Familiarity with version control systems (e.g., Git) and Agile development methodologies.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Solid understanding of RESTful APIs and the ability to integrate them into applications.
• Experience with testing frameworks (e.g., Jest, Jasmine, PyTest) and writing unit tests.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills to work effectively in a team environment.
• Ability to handle multiple projects and prioritize tasks effectively.
• Preferred candidate is to be in Bangalore location.
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of serverless architecture and deployment (e.g., AWS Lambda, Azure Functions).
• Familiarity with DevOps practices and CI/CD pipelines.
• Understanding of GraphQL and related frameworks (e.g., Apollo).
• Knowledge of TypeScript for both front-end and back-end development.

Duration:

This is a paid internship position for a duration of 6 months. The starting date will be determined based on the availability of the selected candidate.

Here's why Argon-Quber is the ultimate destination for top-tier Engineers:

• Innovation is Our DNA: At Argon-Quber, we thrive on innovation and embrace disruptive technologies. Join our team and be a part of our relentless pursuit of groundbreaking solutions that redefine industry standards.
• Empowerment and Autonomy: We believe in empowering our developers to take ownership of their work. At Argon-Quber, you will have the autonomy to make strategic decisions, influence the architectural direction, and unleash your full potential.
• World-Class Team: Join forces with a team of brilliant minds, industry experts, and thought leaders who share a common goal: to create exceptional software solutions. Collaborate, learn from each other, and be inspired by the collective brilliance that surrounds you.
• Unparalleled Growth Opportunities: We are committed to your professional growth. Whether you aspire to become a technical guru, a team lead, or even venture into management, Argon-Quber provides you with the resources, mentorship, and support needed to climb the career ladder.
• Impact at Scale: Your work at Argon-Quber will reach millions of users, transforming industries and improving lives. You will have the opportunity to create solutions that leave a lasting impact, disrupt markets, and shape the digital landscape.
• Culture of Excellence: At Argon-Quber, we foster a culture of excellence where only the best is accepted. We celebrate achievements, recognize exceptional talent, and create an environment where your brilliance is acknowledged and rewarded.
• Work Hard, Party Harder: We believe that a healthy work-life balance leads to increased creativity and productivity. Enjoy a flexible work environment, social events, team outings, and a supportive atmosphere that values your well-being.

Location:

This position is based in Bangalore, India. Please only apply if you are currently residing in or willing to relocate to Bangalore.

If you are ready to unleash your true potential, work on game-changing projects, and be a part of Argon-Quber, an organization that will empower you to achieve greatness, then look no further.

• Join us in shaping the future of technology and revolutionizing the way the world experiences software. Apply now and embark on an extraordinary journey at Argon-Quber where your skills will be honed, your creativity will thrive, and your impact will be unmatched. Let's build the future together!

• Solid background and proven experience in the Java Tech Stacks
• Expertise in Java and in JavaScript based framework
• Expertise in multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)
• Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache) and UI/UX design
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Excellent communication and teamwork skills
• Great attention to detail and problem-solving skills

• Handling the return filing of EPF and ESIC with a consultant
• Filing GST Return (3B and GSTR-1)
• Reconciling of sales data and preparing data for GST return (GSTR-1 & 3B)
• Managing revenue booking and its auditing
• Handling GST audit and TDS return filing
• Processing, reconciling and managing payment/refund
• Coordinating with stakeholders such as various internal departments
• Processing and reconciling invoices
• Payroll processing and its controlling and also ensuring statutory compliance while handling the same
• Handling and managing PCS rate payment
• Book-keeping and maintaining financial records and financial statements related to payroll of the company
• Maintaining up-to-date and accurate records of the financial details related to payroll and reporting the same to the management in regular intervals

Desired Candidate Profile

• Graduation in Commerce is a must
• Relevant work experience of 6-7 years in handling payroll (finance)
• E-commerce, retail or manufacturing background is preferred
• Proficiency in Excel
• Good in communication skills and with an eye to detail    

Xfinito is building a portfolio in new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.

Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.

JOB ROLE: EMBEDDED SOFTWARE ENGINEER

ROLES AND RESPONSIBILITIES:

• Work with Hardware, Systems and other multi-functional teams and deliver high quality software at fundamental layer of operating system including frameworks, daemons, drivers.
• You need to keep security and performance in mind, enable key features to improve privacy and prevent fraudulence
• The position requires high level thinking to design code solutions along with low level programming and excellent communications and leadership skills, with the ability to work in a fast paced environment.

RESPONSIBILITIES:

• Rich experience of programming on cryptography
• Profound understanding on Operating System concept
• Highly self-motivated and capable of work and finish tasks alone
• Comfortable and adaptable in a fast-paced environment
• Fluent in both oral and written English
• Strong communication and interpersonal skills; excellent judgment

EXPERIENCE:

• We as a team are looking for freshers or young professionals with 0-4 years of experience having a a self-directed, proactive approach to tackling problems and working through impediment and an ability to generate trust and build alliances with co-workers.

Full Stack Developer

PiNimbus is a product engineering and niche technology service provider. We help businesses of different sizes ranging from budding start-ups to large conglomerates with our services and end-to-end solutions.

We are looking for hands-on full stack developer for a challenging and fun filled work of building a workflow automation system for simplifying current manual work.

You will become a part of a dynamic team that is collaborative, cross functional, fast-paced and work hand-in-hand with other developers and product managers. We value long term relationships, growth and well-being of our people and we value our people more than anything.

Roles and Responsibilities:

In this role, you will be creating and supporting Internet scale applications and features using distributed architecture, using a variety of current and new technologies that support the ecosystem such as: React, RXJS, node.js, dynamodb, lambda, mysql, to name a few. In this dynamic role, you will be responsible for the following: 

• Work in an agile environment.
• You will design, develop, write tests, and build applications and features spanning multiple layers - front-end, microservices, serveless, database, messaging queues, workflow system.
• Build Microservices, APIs and service workers.
• Provide thought leadership and propose high performing solutions.
• Refactor and enhance the applications to improve performance and maintainability. 
• Ensure application content and developed code complies with design standards, coding standards, practices and approaches. 
• Continuously address tech debt in the code.
• Work as a team to develop optimal solutions that meet customers and business needs. 
• Support testing, deployment, and monitoring of applications. 
• Unit test, Automate, and take pride and responsibility for the Quality of the work you develop and deliver.

Must have skills:

7+ or more years of demonstrable development experience building software that provides the user with a complete, delightful experience. 

• Understanding of and experience in using RESTful Services and messaging platforms. 
• Good understanding and experience with http/2 protocols.
• In depth knowledge of front-end technologies such as React, CSS/SASS, RxJS. 
• In depth knowledge of backend technologies as Node.js.
• Understanding of dynamodb/MongoDB/couchbase and/or SQL - mysql, postgres. 
• Proficiency with SOLID Principles and Design Patterns. 
• Proficiency with debugging, source control -git, and defect tracking. 
• Proficiency with distributed systems design. 
• Knowledge of AWS, Kubernetes, Docker, CI/CD. 
• Familiarity with unit testing and Test-Driven Design. 
• Familiarity with Domain Driven Design. 

Qualification:

BE/B.Tech or Equivalent degree in Computer Science or related field.

• Knowledge in Linux Kernel development.
• Knowledge in microcontrollers
• Knowledge of Audio processing circuits based on ADC, DAC / Zynq 7Z010 / Xilinx /
• Zynq XC7Z010-2CLG400I / ARM processing / Interfacing with 24-bit Dual-channel
• Audio Codec (TLV320AIC23B)/ LInux /Uboot, Kernel Image / POSIX Environment.
• Knowledge in FPGA synthesis, simulation, and back end flows
• Bringing up Linux environment on ARM

Role 1 : Core Java

Experience  - 5 – 10 years

Location – Mumbai ( NKP) / Weworks

Primary Skills / Must have:

• Knows Java Programming Language (Java 7, 8) with Object-Oriented Design and Spring Framework. Understanding of RESTFul Services development.
• Has a good understanding of asynchronous requests, multithreading and related issues and ways to resolve them.
• Has a good understanding of web and web programming principles, cookies, sessions etc.
• Familiar with tomcat, servlet model and their limitations.
• Has a good understanding of basic algorithms and data structures.
• Good analytical skills, problem-solving skills and willingness to learn.
• Good communication and collaboration skills. Willing to ask questions.
• Team player.

 Secondary Skills / Desired skills

• Modern web development tools including JavaScript frameworks such as Angular JS and CSS frameworks such as Bootstrap.
• Familiarity with Git and Linux/Unix commands.

Role 2 – JAVA + Linux + SQL Server combination of skills - Bangalore

Experience  – 4 – 9 years

Location – Bangalore  ( RMZ Ecoworld)

Required Technical Skills:

• Strong Java experience.
• Experienced in Agile development lifecycle.
• Hands-on experience with Programming language: Python, and SQL
• Experience in database platforms : DB2/Sybase/MSSQL server.
• Working knowledge of Linux/Unix.
• Working knowledge of Java spring framework,Angular 7/8,GIT.

Desired Technical Skills:

• Working experience on Actimize RCM solution.
• Knowledge of testing automation tools like selenium.
• Good knowledge of Actimize AIS solution
• CI/CD

Required Aptitudes

• Ability to take on challenges and open to learning new technologies.
• Ability to work on multiple projects at the same time.
• Passion for innovation and find creative solutions to complex business problems.
• Team player.

Educational qualification and experience:

• Bachelor degree in engineering/computer science or MCA from recognized institution
• Minimum 3 years of development experience in required technical skills.

Role 3 – Java+ Spring + Azure  ( Mandatory)

Location – Bangalore

Experience – 4 – 7 years

Role 4 – Java Fullstack

Experience  - 5 – 9 years

Location – Mumbai ( NKP)

No of open role – 4

Mandatory Skills – Core Java , Full stack and Unix

Responsibilities Include:

Ø  Work closely with Business Analysts to understand User and Functional Requirements

Ø  Conduct Technical Design, create Design Prototype and Design Specifications. Be able to understand business needs and translate into technology solutions

Ø  Implement the requirements using the latest firm wide technologies and approved global solutions

Ø  Perform Unit Testing and, wherever applicable, collaborate with QA Engineer on System / Integration / QA / Regression / Performance / Capacity Testing, and create testing documentation

Ø  Coordinate with users on User Acceptance Testing and provide testing support

Required technical skills:

Ø  Minimum 3-4 years of hands-on experience in software development

Ø  Good programming skills using Java

Ø  Excellent relational database skills on Sybase / DB2 & Unix Shell Scripting

Ø  Good knowledge and solid experience in Agile software development

Ø  Good knowledge, skills and abilities to perform high quality software testing

Ø  Experience on Axiom / XML / SOAP / Informatica is preferred but not essential

Required professional skills:

Ø  Enthusiasm for and interest in learning and applying new technologies to solve real world business problems

Ø  Pursuit for perfect delivery quality in a zero-error-tolerance environment

Ø  Strong analytical and problem solving skills

Ø  Good communication skills including ability to explain technical issues to non-technical people

Ø  Highly organized, self-motivated, result-oriented, and proactive with capability to work with minimal supervision

Ø  A strong can-do attitude

Ø  Creative and flexible while observing policies, rules and standards

Demonstrate highly proficient written and verbal communication skills in the English language

Role 5 – Core Java / Java backend hands on developer

Location – Mumbai and Banglare

Experience  - 5  – 10 years /