
Job Responsibilities:
- Having a proactive customer support approach
- Testing product features as assigned
- Build & strengthen customer relationships
- Lead scoring and qualification
- Manage incoming chats, emails and handle appropriate follow-up calls and emails
- Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
- Demonstrate the value of the platform to our customers every day by providing amazing customer support
- Maintain existing customer success metrics and data as directed
Job Requirements:
- Excellence at Googling stuff and spoken English
- Ability to meet deadlines and decent depth of thought process
- Capable of operating without much supervision while still producing results
- Not being camera shy and great presentation skills
- Motivation to pursue customer success as a career
- Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
- Technical understanding and ability to troubleshoot and resolve technical problems
Note: The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Shifts will be rotational.
Brownie Points If - You are great at video presentation and love engaging with customers through videos

About StoryXpress
About
StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.
Why Join us?
- Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
- Shape-Up your career by working with young and supportive teams and peers!
- Innovation and Creativity is all what matters!
- Friendly Policies, good competitive salaries, team outings and what not!
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We're Hiring! 🚨
We are excited to announce an amazing opportunity for 60 Interns to join our team as Holiday Experts! If you're looking to kickstart your career and gain hands-on experience, this is your chance.
📍 Location: Sector 32, Gurgaon
💼 Duration: 6 months to 1 year (Based on performance)
💰 Stipend: ₹12,000 per month
Post-Internship:
Successful interns will be offered a full-time role with an attractive CTC of ₹3-3.5 LPA!
If Interested share your resume.

Golang developer
Experience : 9 to 12 Years
Job Description-
We are looking for a Staff Software Engineer with expertise in building and supporting core SaaS platform technology including identity and access management (IAM), message bus, notifications, and related platform components to join our team. The ideal candidate will have a strong track record of providing technical leadership and implementing SaaS platform technologies.
As a Staff Software Engineer on our SaaS Platform Services Team, you will be a key player in designing, developing, and maintaining critical components of our platform. This role requires expertise in GoLang and developing, integrating with, and supporting shared platform services and technology such as Identify and Access Management (IAM), API Gateway, Kubernetes, and Kafka.
What you'll do:
- Help define and execute on the technical roadmap for our core SaaS platform technology
- Work closely with engineering teams to integrate these services with the rest of our platform.
- Help the engineering manager hire, train, and mentor engineers and maintain a high-performing engineering culture.
- Collaborate closely with both architecture and engineering teams to review project requirements, technical artifacts, and designs, and ensure that our platform meets the needs of our users.
- Design, develop, and maintain high-quality, scalable, and reliable software components using Golang.
- Collaborate with cross-functional teams to gather and refine requirements for platform services including IAM, API Gateway, notification services, and message bus.
- Architect, deploy, and manage containerized services leveraging Kubernetes.
- Implement best practices for code quality, security, and scalability.
You'll be expected to have:
- Bachelor's or higher degree in Computer Science, Software Engineering, or related field
- Minimum 7-10 years relevant experience in software development including extensive experience in GoLang programming language.
- Strong expertise in container technologies, with a focus on Kubernetes, experience with cloud platforms (e.g., AWS, GCP, Azure), and familiarity with CI/CD pipelines and DevOps practices.
- Proficiency in designing and implementing IAM solutions.
- Experience with developing and maintaining customer facing APIs.
- Deep understanding of Service Oriented Architecture and API standards such as REST and GraphQL.
- Solid understanding of microservices architecture and distributed systems.
- Strong problem-solving skills and ability to troubleshoot complex issues.
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and in a collaborative team environment.
- Prior experience mentoring and providing technical guidance to junior engineers.
Position Overview: The Business Development Manager will play a pivotal role in driving the company’s growth by identifying new business opportunities, fostering client relationships, and contributing to Company overall strategy. This individual will be responsible for expanding our client base, increasing revenue, and contributing to business expansion through strategic efforts.
Key Responsibilities:
• Business Development: Research, identify, and evaluate new clients, partners, and market opportunities to develop growth strategies.
• Client Relationship Management: Build and maintain strong, long-term relationships with both existing and potential clients. Understand their needs and align solutions to Company’s offerings.
• Revenue Growth: Consistently achieve set targets, contributing directly to the company’s revenue goals.
• Market Research: Stay informed about industry trends, competitor activities, and market demands to adjust strategies as needed.
• Proposal & Presentation Development: Prepare persuasive proposals and presentations that showcase Company’s services and value propositions.
• Collaboration: Work closely with marketing, production, operations, and creative teams to ensure seamless execution of business initiatives and client requirements.
Qualifications:
• Education: Any Bachelor's degree
• Experience: 3-6 years of experience in business development, sales, or a related field (preferably in the events or entertainment industry)
• Skills:
o Excellent communication, negotiation, and presentation skills
o Strong strategic thinking and problem-solving abilities
o Proven track record of achieving targets and driving business growth o Ability to collaborate with cross-functional teams and manage client expectations effectively
Key Attributes:
• Self-motivated with a results-oriented approach
• Ability to thrive in a fast-paced and dynamic work environment
• Creative and innovative thinker
• Strong organizational, time-management, and multitasking skills
What We Offer:
• Competitive salary with performance-based incentives
• Opportunities for professional development and growth
• A collaborative and supportive work environment
• The chance to work on exciting and impactful project

Role and Background:
We are seeking a highly skilled Senior Angular Developer with extensive7+ year's experience in frontend development, Docker, DevOps, Jira, and Scrum methodologies. The ideal candidate will be proficient in Angular 17 and possess a strong background in designing and implementing user interfaces, enhancing application performance, and collaborating with cross-functional teams to deliver high-quality solutions.
Responsibilities:
- Proficiency in Angular 15+, including Angular CLI, Angular Material, RxJS, and maintaining design and contributing to internal design system.
- Familiarity with reactive programming paradigms, aysnc programming and state management.
- Strong understanding of HTML5, SASS, and JavaScript like semantic HTML, SASS mixings, themes, one dimensional and two-dimensional layouts, Responsiveness for various screen sizes.
- Experience with developing reusable components, services and toolkits.
- Experience with RESTful APIs, asynchronous programming and their best practices.
- Familiarity with version control systems (e.g., Git) and package managers (e.g., npm).
- Knowledge of front-end build tools and workflows, such as Webpack or Vite skills.
- Description Brief description of the project, technologies used.
- Working knowledge of web app packaging, building docker images, running containers.
- Familiarity CI/CD pipelines and webservers.
- Experience with Agile, Kanban methodologies.
- Lead defect triage with other leads, products managers and stakeholders
- Mentoring junior developers with planning, estimations and implementations.
- Perform code reviews to ensure it follows a certain agreed standard.
- Propose solutions, POCs for front-end problems like performance, caching, maintainability, readability etc.
Qualifications:
- Bachelor’s degree in computer science from a Tier 1 college Engineering, or a related field.
- 7+ years of experience in Frontend development.
- Extensive experience in web development and following web standards.
- Strong portfolio demonstrating previous work in Angular development.
- Experience with test-driven development (TDD) and automated testing frameworks is a plus.
- Experience with server-side technologies (e.g. Java, .NET) is a plus.

Job Description
Location – Bangalore
Experience – 6+ yrs
Hiring Test Automation Architects to build the world's leading and most comprehensive open-source test automation platform.
In this role, you will work primarily with our global customers as their test automation architect, recommending and creating custom test automation solutions and integrations with other tools to help them build fully automated DevOps pipelines. You’ll also help us build capabilities in our platform that are missing from currently-available tools in the market. Internally, you will work with Solutions Engineering and Product teams to bring your unique customer insights to product roadmap discussions.
Job functions
- Understanding customers’ test automation requirements and designing solutions for them
- Enhancing the test automation capabilities of our platform by building solutions for unique and some of the most common, complex test scenarios using Java, Selenium, Appium, etc.
- Actively evaluating testing tools in the market to identify feature gaps that can be addressed by the Platform.
- Designing and implementing test automation capabilities.
- Helping our Solutions Engineering team build add-ons for unique automation requirements.
- Brainstorming with the Product and Solutions Engineering teams to come up with new features for the product roadmap.
- Helping potential customers understand the difference between Testsigma and other test automation tools during POCs.
- Building with the community by discussing and validating potential new features with the community on Discord and other public channels.
Job requirements
- Excellent programming skills in Java, Python, Ruby, Javascript (node.js), etc.
- Experience designing and developing test frameworks using popular tools like Selenium, Appium, etc.
- Experience working with Selenium, Appium, Cucumber/Gherkin, web-service automation tools like Rest Assured, and few other popular automation tools/frameworks.
- Firsthand experience working with CI/CD tools like Git, Jenkins, etc.
- Knowledge of integrating test automation frameworks with Bug Reporting tools, Project Management tools, CI/CD tools, Communication tools, Test Data Management tools, etc.
- Experience working with at least two scriptless/codeless/low-code/no-code test automation tools.
- Understanding of various test automation methodologies at all levels (unit testing, functional testing, component testing, integration testing, system testing, etc.).
- Ability to work collaboratively in fast-paced environments.
- Strong written, verbal, presentation, and interpersonal skills.
- Experience in contributing to open-source projects is a plus.
Project Manager cum Product manager job responsibilities: -
- Define specifications and business requirements.
- Create User Stories/Acceptance criteria.
- Work with all the stakeholders to understand the pain areas and needs. Identify opportunities to address pain points and provide a seamless experience for end users.
- Closely work with the technology team and other stakeholders to communicate the requirements and develop features.
- Perform quality assurance; make sure the newly developed solutions are working as per the acceptance criteria.
- Perform RCA and identify solutions for customer complaints and issues.
- Constantly be on the lookout for ways to improve, discover issues and deliver the highest value to the customer.
- Research and come up with Innovative ideas to improve the application and customer experience.
- Competition landscape tracking. Analyze leading market players and competitors to gain insights and implement innovative solutions to gain a competitive advantage over other apps.
m56 Studios, Bangalore is looking for a UI Designer to join our growing team. We design, develop and operate engaging digital and mobile experiences for global brands, celebrities and media companies. We are looking for a UI Designer to turn ideas into easy-to-use products for our clients. UI Designers responsibilities include taking understanding the visual language, designing graphic elements and building components. To be successful in this role, you should have experience with the relevant design tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we'd like to meet you. Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.
Responsibilities:
- Collaborate with product management, UX and engineering to define and implement innovative solutions for the product direction, visuals and experience
- Execute all visual design stages from hi-fidelity mocks to final hand-off to engineering
- Have a great understanding of visual aesthetics on web and mobile.
- Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
- Familiar with the handoff process (e. g. 9Slicing).
- Conduct layout adjustments based on user feedback.
Requirements:
- Proven work experience as a UI Designer or similar role.
- Portfolio of design projects.
- Solid experience in creating UI, graphic design or illustration.
- Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools.
- Excellent visual design skills with sensitivity to user-system interaction.
- Ability to present your designs and sell your solutions to various stakeholders.
- Ability to solve problems creatively and effectively.
- Up-to-date with the latest UI trends, techniques, and technologies.
- Team spirit; strong communication skills to collaborate with various stakeholders.
- Good time-management skills.
- Experience with after effects or 3d would be a good bonus.
- Almost half our products are games, so if you have prior gaming experience then that would be a plus as well.

