Customer Success Associate - SaaS | B2B

About us

We are the largest and most active online platform for international education!

Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities. Today, Yocket is the largest community-driven online platform for international

 education. We specialize in premium counselling services for students with ambitions of pursuing higher education abroad by connecting them to the best universities in the world. We offer a comprehensive range of services, including expert counselling, test preparation, visa assistance, and even loans to facilitate your educational journey.

Till date, we have helped more than 10,00,000 students across countries pursue their higher education.

 Our students have secured admissions in all of the world's top 100 global

 universities, including prestigious institutions such as Harvard University,

 Massachusetts Institute of Technology, Stanford University, University of Oxford,

 University of California, and The Columbia University.

 We've assisted over 5,700 students in obtaining loans securing more than INR 1,500

 Crores, spanning across 15 countries. We've partnered with 12+ lenders, including

 top institutions like HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes

 Bank, to facilitate these loans.

 At Yocket, we strive to help our employees find passion and purpose. Join us in

 changing the way students make their decisions about education. If you wish to

 create an impact and help students get the best education by taking our vision

 ahead, we would love to have you on our team!

 Job Description

 ● The employee will be involved in direct sales.

 ● Internship to 1 year of experience in Sales

 ● He/She will be responsible for building rapport with students and their parents.

 ● Needs to have an understanding of the student profile.

 ● Good to have CRM knowledge

 ● Good target records

 ● Open to making from different sources

 ● Open to attending Virtual events and Physical events/seminars/Webinars

Requirements

 ● Fresher to 1year of experience in Sales

 ● Bachelor's degree or equivalent experience.

 ● Excellent written and verbal communication skills.

 ● Highly organized with excellent attention to detail.

 ● Prior experience in sales/knowledge of sales tools

 Benefits

 ● Medical Insurance for you and your family members

 ● Noboss kinda culture (We have mentors, not bosses, bring your own idea to the

 table without any hesitation)

 ● Access to your psychological counselor (We take care of your mental well-being)

• Oracle Integration Cloud (OIC) Development:
• Design, develop, and implement integration solutions using Oracle Integration Cloud (OIC).
• Build integrations between Oracle Cloud applications and on-premise or third-party applications.
• Create and maintain REST/SOAP-based web services and API calls for integration solutions.
• Implement process automation using OIC’s Process Automation capabilities.
• Monitor and manage integration flows to ensure optimal performance, security, and scalability.
• Platform-as-a-Service (PaaS) Expertise:
• Develop custom applications and solutions on Oracle PaaS (Java Cloud Service, Application Container Cloud, etc.).
• Deploy, manage, and support PaaS solutions for extending Oracle SaaS applications.
• Maintain cloud environments and ensure seamless integrations between PaaS solutions and Oracle applications.
• System Integration:
• Work with ERP systems like Oracle Fusion, EBS, and other third-party systems to build integrated solutions.
• Troubleshoot and resolve integration issues related to data flow, connectivity, and performance.
• Develop mappings, orchestration flows, and B2B/EDI integrations using the Oracle Integration Cloud.
• Stakeholder Collaboration:
• Collaborate with business analysts, functional teams, and IT teams to gather integration requirements and deliver effective solutions.
• Provide input into solution architecture and development strategies aligned with business needs.
• Document technical designs, configurations, and troubleshooting steps for future reference and team collaboration.
• Continuous Improvement:
• Stay updated with the latest Oracle Cloud and PaaS advancements, features, and best practices.
• Optimize integration processes to improve overall system efficiency, reduce errors, and ensure data integrity.
• Conduct performance tuning and optimize OIC flows for seamless data exchange between systems.

Required Skills & Qualifications:

• Education:
• Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience:
• 5-10 years of hands-on experience in Oracle Integration Cloud (OIC) development and PaaS.
• Proven experience in developing and managing complex integrations between cloud and on-premise systems.
• Strong understanding of Oracle Cloud Applications (Fusion, HCM, ERP, etc.) and their integration requirements.
• Technical Skills:
• Expertise in Oracle Integration Cloud (OIC), Oracle SOA Suite, Oracle Cloud Infrastructure (OCI), and Oracle PaaS solutions.
• Hands-on experience with RESTful/SOAP web services, API development, JSON, XML, and XSLT.
• Proficiency with Oracle ERP, Oracle Fusion Middleware, Oracle Visual Builder, and related tools.
• Strong knowledge of cloud integration patterns, process orchestration, and B2B integrations.
• Familiarity with Oracle Autonomous Databases and Oracle SQL/PLSQL.
• Soft Skills:
• Excellent problem-solving skills with attention to detail.
• Strong communication and collaboration abilities across functional and technical teams.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Oracle Cloud certifications in OIC, SOA, or PaaS.
• Knowledge of DevOps practices and CI/CD pipelines for cloud deployment.
• Experience with cloud security best practices for PaaS and OIC.

Job Details:

As a Software engineer you will be able to challenge the idea of “impossible”, producing results that are elegant, simple and don’t require a team of experts to decode. You are driven by innovation, fresh ideas and new ways to produce high quality solutions. 

Job Description:

Position Summary:

We are looking for a Cloud developer responsible for the development and maintenance of cloud applications deployed in AWS environment. Your primary focus will be the development of such applications and their integration with other services. A commitment to open mind, problem solving, ability to learn, and creating quality products is essential.

Responsibilities:

• Ensure the performance, quality, and responsiveness of services
• Collaborate with a team to define, design, and ship new features
• Innovative thinking of finding solutions to needs
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, automatization and documentation
• Use Agile Scrum Methodology for software development
• Develop unit tests for all new code
• Provide code reviews for all new code and participate to code reviews of other people
• Diagnose and resolve complex level issues of application
• Participate in interactions with all levels of personnel with different teams
• Design and build services on top of AWS

Skills:

• Strong knowledge of Python
• Strong knowledge of Web Services (Rest or SOAP APIs)
• Strong knowledge of React JS or any other JavaScript
• Solid understanding of object-oriented programming
• Knowledge of Java and Spring Boot is good to have
• Knowledge of AWS is good to have
• Knowledge of TypeScript is good to have
• Knowledge of Linux is good to have
• Knowledge of HTML and CSS is good to have
• Knowledge of AWS CloudFormation is good to have
• Knowledge of Elasticsearch is good to have
• Familiarity with continuous integration
• Any authorized Java, AWS, Linux, or Python certifications will be value added
• Min 2 years of work experience in relevant technologies
• Excellent interpersonal and written communication skills

We have Training Internship program for COMPLETE IT FRESHERS who are looking for learning real time live projects in IT company

1) for mobile app development ( Android /IOS/ Flutter )

2)For full stack web development frontend ( react.js ) and backend ( php CodeIgniter / node.js /Java )

3) for frontend react .js

4) for backend ( php CodeIgniter / node.js / Java spring boot)

5) for SEO/SMM/Digital Marketing / Manual testing

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For more enquiry and detail discussion you may reach our HR Number

Company Name : Logical Soft Tech Pvt Ltd

Contact : - +91-82.69.82.97.29(HR), +91-78.69.73.15.95(HR), +91-74.15.95.09.19(HR), +91-82.10.25.18.24 (technical Department)

Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P

Proven experience as a Business Analyst or similar role.

Strong communication skills, both written and verbal, with the ability to effectively convey complex concepts.

Excellent documentation skills, with attention to detail and accuracy.

Proficient in logical and analytical thinking, with the ability to solve problems and think critically.

Demonstrated understanding of business needs and the ability to perform comprehensive requirement analysis.

Familiarity with Jira tool and Agile methodology.

Strong organizational skills and the ability to manage multiple tasks simultaneously

1. Asp.Net Core 
2. Microservices
3. An added advantage to a candidate who has familiarity with PostgreSQL / MySQL

• Design, build and maintain software applications.
• Write well-designed, testable, efficient code by using best software development practices.

• 8-10 years of experience into IT SOX, IT Audits, ITGC testing
• Tech, M.Tech, BE, MBA or similar qualification.
• CISA (Certified Information Systems Auditor), Certified Internal Auditor (CIA), Certified Risk and Information Systems Control (CRISC), or similar professional certification preferred.
• Firm understanding of information technology, including IT process, IT general controls, as well as COSO and COBIT frameworks.
• Good technical knowledge of Application security and Access Management
• Hands-on experience on Excel, PowerPoint, PowerBI, etc.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.