Cutshort logo
StoryXpress logo
Customer Success Associate - SaaS | B2B
Customer Success Associate - SaaS | B2B
StoryXpress's logo

Customer Success Associate - SaaS | B2B

Yash Panchal's profile picture
Posted by Yash Panchal
1 - 2 yrs
₹2L - ₹5L / yr
Gurugram
Skills
Customer Service
Customer Relationship Management (CRM)
SaaS
Hubspot
Technical support
Customer Success
Client Servicing
StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.

Job Responsibilities:

  • Having a proactive customer support approach
  • Testing product features as assigned
  • Build & strengthen customer relationships
  • Lead scoring and qualification
  • Manage incoming chats, emails and handle appropriate follow-up calls and emails
  • Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
  • Demonstrate the value of the platform to our customers every day by providing amazing customer support
  • Maintain existing customer success metrics and data as directed

Job Requirements:

  • Excellence at Googling stuff and spoken English
  • Ability to meet deadlines and decent depth of thought process
  • Capable of operating without much supervision while still producing results
  • Not being camera shy and great presentation skills
  • Motivation to pursue customer success as a career
  • Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
  • Technical understanding and ability to troubleshoot and resolve technical problems



Note:
 The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Shifts will be rotational.

Brownie Points If - You are great at video presentation and love engaging with customers through videos

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About StoryXpress

Founded :
2014
Type :
Products & Services
Size :
0-20
Stage :
Raised funding

About

StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.


Why Join us?

  • Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
  • Shape-Up your career by working with young and supportive teams and peers!
  • Innovation and Creativity is all what matters!
  • Friendly Policies, good competitive salaries, team outings and what not!
Read more

Photos

Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures

Connect with the team

Profile picture
Yash Panchal
Profile picture
Khushi Jain

Company social profiles

bloglinkedin

Similar jobs

Gaming Industry
Gaming Industry
Agency job
via Peak Hire Solutions by Dhara Thakkar
Faridabad
5 - 7 yrs
₹22L - ₹25L / yr
Financial accounting
Accounts payable
Audit
Finance
Accounting
+6 more

JOB DETAILS:

- Job Title: Assistant Manager/Manager – Finance & Accounts

- Industry: Gaming

- Experience: 5 - 7 years

- Working Days: 5 days/week

- Work Mode: Hybrid role, candidate has to come Once in a week in the office

- Job Location: Faridabad

- CTC Range: Best in Industry


Required Skills: Budgeting, forecasting & variance analysis, Statutory audit & tax reconciliation, Hands-on with Intacct, Tax, GST, TDS & statutory compliance expertise, Month-end close, BS & P&L reporting


Criteria:

1. Need MALE candidates only because the shift timings will be 1pm to 10pm.

2. It's a Hybrid role; candidate has to come Once in a week in the office.

3. Looking more at Immediate Joiners.

4. Preferred candidates from nearby locations or Delhi NCR.

5. This is an Individual Contributor role at mid-management level, where candidate has to work and mange end-to-end Accounting of the company single handedly.

6. Also Coordinating with the internal and HR teams for releasing the payments.

7. Candidate will be directly reporting to Director of Accounts Centre.

 

  • Strong hands-on experience in Accounting & Statutory Compliances within the Indian regulatory environment.
  • Experience managing GST registrations, GST returns review, and compliance tracking
  • Proven expertise in Tax, GST, and TDS compliance — calculations, deposits, returns, reconciliations, and assessments
  • Experience managing Month-End Close (MEC), including Balance Sheet & P&L finalization
  • Ability to prepare and review Monthly Management Reports / MIS packs
  • Hands-on experience in Advance Tax workings and tax reconciliations for statutory audits
  • Proven experience handling Statutory Audits end-to-end, ensuring clean and timely closure
  • Experience with Annual Budget preparation, variance analysis (Budget vs Actual), and true-up / true-down workings
  • Ability to manage and review Accounts Payable operations
  • Strong working knowledge of Indian Secretarial compliances, with coordination alongside practicing CS
  • Ability to manage daily, weekly, and monthly finance activities as per compliance calendar
  • Capability to handle ad-hoc financial and statutory reporting (ITR-6, budgeting, audit support, etc.)


Description

Roles & Responsibilities: -

• Compliances – Tax , GST, TDS – management & circulation of compliance calendar including calculations, deposits, returns, assessments

• Accounts Payable- Review & supervision

• MEC – BS , PL, Month close

• Reporting – Monthly Management packs

• Review of MEC checklists

• Advance Tax working

• Calculation of annual True-up/True-down working for General OHs (Budgeted vs Actuals)

• Annual Budget preparation

• Providing budgeted Seat cost data (IT, Admin) to Corp Management

• Management & timely completion of clean Statutory Audit

• GST Registrations

• Review of GST returns,

• Tax Reconciliation for Statutory Audit

• Daily weekly & monthly review of all F & A activities, as per monthly activity calendar

• Managing all Secretarial compliances with support from a practicing CS

• Ad hoc Reports as & when required by internal Management or External Party (Stat Auditors/Consultants) (ITR-6/Budgeting etc)

• Must be comfortable working on Intacct.

 

Key Skills Needed {Must Have}

  1. Good experience of accounting & compliance matters in an Indian regulatory environment;
  2. Good computer skills
  3. Attention to detail with a high degree of accuracy;
  4. Good computer skills.
  5. Attention to detail with a high degree of accuracy;
  6. Experience working in Intacct.


Read more
MotionGility
at MotionGility
1 candid answer
Roshni Maji
Posted by Roshni Maji
Indore
0 - 2 yrs
₹2L - ₹3.5L / yr
Social Media Marketing (SMM)
Instagram

We’re Hiring | Social Media Executive – Indore (Onsite)


About MotionGility

MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.


Position: Social Media Executive(Digital Marketing Agency Background Mandatory)

Location: Indore (Onsite)

Experience: 0-2 years

Type: Full-time


Key Responsibilities:

  • Own end-to-end management and growth of the company’s and clients’ social media presence across LinkedIn, Instagram, YouTube, and X (Twitter).
  • Conduct content research and trend analysis to identify opportunities for better engagement and reach.
  • Coordinate with design and content teams to plan and schedule posts effectively.
  • Track social media performance, engagement metrics, and audience insights.
  • Support campaign execution and brainstorming of creative social media ideas.
  • Take ownership of assigned tasks and show leadership in coordinating small projects.
  • Develop and execute monthly social media content calendars aligned with brand and campaign objectives.
  • Manage daily posting, community engagement, and comment/DM moderation across platforms.
  • Ensure brand voice, tone, and visual consistency across all social media channels.
  • Prepare weekly/monthly performance reports with insights and recommendations.
  • Coordinate with performance marketing teams for boosted posts and campaign support


Requirements:

  • Hands-on experience managing brand or client social media accounts.
  • Prior experience in a digital marketing/creative agency is a must.
  • Experience with social media management tools (Meta Business Suite, Hootsuite, Buffer, Sprout, etc.).
  • Basic understanding of paid social media campaigns and creatives.
  • Ability to independently handle social media accounts with minimal supervision..


What you'll gain

  • Opportunity to manage multiple client accounts across different industries.
  • Leadership exposure by guiding interns or junior executives.



Read more
Tradelab Software Private Limited
Mumbai
3 - 5 yrs
₹10L - ₹15L / yr
skill icon.NET
MVC Framework
Object Oriented Programming (OOPs)
Microservices

Role Overview:

We are seeking a motivated .NET Developer with around 3 years of experience to join our backend development team. The ideal candidate should have hands-on experience in C#, ASP.NET Core, and SQL, with a strong understanding of object-oriented programming and API development. You will work closely with product, DevOps, and QA teams to build and enhance backend systems

supporting our trading and fintech platforms.


Key Responsibilities:

• Develop, maintain, and enhance backend applications using .NET Core / ASP.NET MVC.

• Design and implement RESTful APIs for integration with frontend and third-party systems.

• Write clean, scalable, and efficient code following best practices.

• Work with SQL databases (preferably MS SQL Server) to design schemas, write queries, and optimize performance.

• Collaborate with product managers and frontend teams to translate requirements into technical solutions.

• Participate in code reviews, debugging, and troubleshooting production issues.

• Contribute to improving application performance, scalability, and security.


Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.

3 years of experience in .NET development.

• Strong proficiency in C# and ASP.NET Core / ASP.NET MVC.

• Experience with Web APIs and RESTful architecture.

• Good knowledge of Entity Framework / LINQ.

• Hands-on experience with MS SQL Server or other relational databases.

• Understanding of OOP principles, design patterns, and software architecture concepts.

• Familiarity with Git or other version control systems.

• Basic understanding of HTML, CSS, and JavaScript (for integration purposes).


Nice-to-Have Skills:

• Exposure to Microservices architecture.

• Familiarity with Message Queues (Kafka, RabbitMQ).

• Knowledge of CI/CD tools and DevOps practices.

• Experience with cloud environments (AWS / Azure).

• Understanding of financial or trading systems is a plus.


Why Join Tradelab Technologies:

• Work on cutting-edge trading and fintech platforms used across the industry.

• Collaborative, growth-oriented environment with exposure to complex backend systems.

• Opportunity to learn from senior engineers and grow into full-stack or system design roles.

• Competitive salary and benefits

Read more
Neuvamacro Technology Pvt Ltd
Chennai, hybrid
0 - 0 yrs
₹2L - ₹2.5L / yr
Fullstack Developer
MEAN stack
MERN Stack
skill iconDjango
skill iconJavascript
+7 more

About the Role

We are looking for highly motivated React Fresher Developers who are passionate about building modern, scalable web applications. If you have completed a full-stack or React development course and are eager to apply your skills in real-world projects, we would love to hear from you.

This role is ideal for individuals who are proactive, eager to learn, and ready to contribute to dynamic, collaborative teams.

Mandatory Requirements

Completed a 6-month structured certification program in one of the following:

  • Full-Stack Development (MERN / MEAN / Django + React)
  • React.js Development

Solid understanding of:

  • React fundamentals (Hooks, Props, State, Components)
  • Modern JavaScript (ES6+)
  • REST APIs and asynchronous data handling
  • Git / GitHub (basic usage acceptable)
  • At least one completed academic or internship project demonstrating your coding skills.

Preferred / Bonus Advantage

Experience with chatbots or AI-powered conversational interfaces is a plus. This could include:

  • Platforms / frameworks like Dialogflow, RASA, IBM Watson, Botpress, or OpenAI API
  • Custom chatbot development using Node.js or Python
  • A project demonstrating chatbot integration or implementation

Note: A chatbot-related project or feature will be considered a strong plus.

Responsibilities

  • Develop responsive and interactive UI components using React.js and modern front-end technologies
  • Collaborate with backend teams to integrate APIs and contribute to product features
  • Participate in code reviews, testing, and deployment processes
  • Continuously explore, learn, and implement new technologies and best practices

NOTE: Laptop with high speed internet is mandatory and the candidate must be based in Chennai.

Read more
Bengaluru (Bangalore), Mumbai
2 - 9 yrs
₹4L - ₹30L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconHTML/CSS
skill iconJavascript
TypeScript
+3 more
 Expertise in Angular 2/4/5 framework - Must needed skill
 Experience in UX/UI designing and development.
 Strong knowledge in UI/ MVC architecture.
 Strong knowledge on HTML 5/ CSS3 standards.
 Experience in UI Metadata Development (SASS or LESS).
 Experience in Bootstrap, Material design frameworks.
 Strong knowledge in Javascript and its frameworks like Jquery, React, Dojo etc.
 Strong knowledge in Typescript, Ajax, JSON and XML.
 Hands on experience in UI optimization best practice implementations.
 Technical expertise in the design, development, coding, testing, and debugging of software.
Read more
B2B Cloud Telephony Co.
B2B Cloud Telephony Co.
Agency job
via Unnati by Astha Bharadwaj
Remote only
4 - 7 yrs
₹14L - ₹18L / yr
DevOps
skill iconDocker
skill iconKubernetes
Terraform
skill iconAmazon Web Services (AWS)
+7 more
Are you looking to join a fast growing cloud telephony company where you could use your experience and leverage on the growth? Then, please read on.

Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
 
Currently operating in major cities, the startup is focused on increasing its reach in tier 2 and 3 cities and towns, which are largely untapped markets. They also have their operations set up across South Asia, Middle East, and Latin America. Led by a visionary founder, whose experience covers business, technology, sales, and operations, the team is built on trust, motivation, learning, and improvement.
 
As a Devops Engineer, you will be required to design development pipelines from the ground up; design and operate highly available systems in AWS Cloud environments.
 
What you will do:
  • Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
  • Creating and managing CI/ CD pipelines for microservice architectures.
  • Creating and managing application configuration.
  • Researching and planning architectures and tools for smooth deployments.
  • Logging, metrics and alerting management.

 

What you need to have:

  • Proficient in Linux Commands line and troubleshooting.
  • Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
  • Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
  • Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform,  AWS cloudformation etc.
  • Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
  • Configuration management tools like ansible/chef/puppet.
  • Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
  • Proficient in bash scripting, python scripting is an advantage.
  • Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
  • Proficient in Configuration Management.
Read more
AC INFOTECH
at AC INFOTECH
1 recruiter
Shibi Satheesh
Posted by Shibi Satheesh
Kozhikode (Calicut), Govt Cyber Park
1 - 2 yrs
₹3.6L - ₹6L / yr
DOM
skill iconAmazon Web Services (AWS)
SDK
We are looking for experienced React Native Developers to join our team. This role is perfect for people who are looking for a challenge and the opportunity to take ownership. You will work as a core member of a small, focused team, and will have significant responsibility in helping shape both the product experience and the underlying architecture. As a Senior Software Engineer, you will be developing user interface components, ensuring high performance and responsiveness to requests. You will ensure that these components and the overall application are robust and easy to maintain.
Read more
Hiring for a MNC
Hiring for a MNC
Agency job
via BLJTECHGEEKS by Manisha Negi
Bengaluru (Bangalore), Gurugram, Hyderabad, Mumbai, Chennai, Pune
3 - 8 yrs
₹5L - ₹20L / yr
skill iconAngular (2+)
skill iconAngularJS (1.x)
Job Description :-
• Involved in all aspects of the development lifecycle
• HTML, CSS, Javascript, Jquery, Angular 2+.
• Responsibilities include the ability to: write very high quality code that is robust and easy to maintain
• Develop software based on agreed designs with little supervision
• Involved in building and operating the next generation platforms and large scale distributed systems
• Deliver high quality platform solutions that support variety of customer use cases Excellent working knowledge of Java programming
Read more
Freelancer
at Freelancer
4 recruiters
Nirmala Hk
Posted by Nirmala Hk
Bengaluru (Bangalore)
4 - 7 yrs
₹20L - ₹35L / yr
skill iconPython
Shell Scripting
MySQL
SQL
skill iconAmazon Web Services (AWS)
+3 more

   3+ years of experience in deployment, monitoring, tuning, and administration of high concurrency MySQL production databases.

  • Solid understanding of writing optimized SQL queries on MySQL databases
  • Understanding of AWS, VPC, networking, security groups, IAM, and roles.
  • Expertise in scripting in Python or Shell/Powershell
  • Must have experience in large scale data migrations
  • Excellent communication skills.
Read more
21n78e Creative Labs
at 21n78e Creative Labs
1 video
1 recruiter
Mansi Thakkar
Posted by Mansi Thakkar
Mumbai, Bengaluru (Bangalore)
2 - 7 yrs
₹3.5L - ₹9L / yr
Copy Writing
Copywriter
Digital media
Strategic thinking
Social media strategy
The Company
21N78E Creative Labs is a digitally-led, full service agency that helps brands be the best they can be on every medium they connect with their customers on. What that means is that the work we do gets seen on a billboard while people are stuck in traffic, shared on Facebook as they login to ‘see’ what their friends are doing, or delivered straight to their mail – snail and electronic. The clients we work on range from global companies with audiences in North America and Europe, to small start-ups who are just getting their feet wet.

The Position
We’re hiring Jr. / Sr. Copywriters who can craft communication for both traditional and digital media. Who can drive a campaign from concept to execution in collaboration with business managers, art directors and media planners.

Joining: Someone who can join immediately.

Responsibilities
- Develop research and insight driven concepts that meet the requirements of the brief.
- Create and deliver presentations that communicate the campaign thought and rollout effectively.
- Ensure copy is compliant with strategy and brand guidelines.
- Craft communication for both traditional and digital media.
- Participate in new business activities.

Skills & Experience
- 2+ years of copywriting experience, preferably at an advertising agency.
- Know how to take an idea across mediums and effectively leverage the strengths of each one.
- Good verbal and written communication skills with an eye for detail.
- Candidates must stay current with advertising, technology and marketplace trends.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos