
Job Responsibilities:
- Having a proactive customer support approach
- Testing product features as assigned
- Build & strengthen customer relationships
- Lead scoring and qualification
- Manage incoming chats, emails and handle appropriate follow-up calls and emails
- Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
- Demonstrate the value of the platform to our customers every day by providing amazing customer support
- Maintain existing customer success metrics and data as directed
Job Requirements:
- Excellence at Googling stuff and spoken English
- Ability to meet deadlines and decent depth of thought process
- Capable of operating without much supervision while still producing results
- Not being camera shy and great presentation skills
- Motivation to pursue customer success as a career
- Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
- Technical understanding and ability to troubleshoot and resolve technical problems
Note: The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Shifts will be rotational.
Brownie Points If - You are great at video presentation and love engaging with customers through videos

About StoryXpress
About
StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.
Why Join us?
- Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
- Shape-Up your career by working with young and supportive teams and peers!
- Innovation and Creativity is all what matters!
- Friendly Policies, good competitive salaries, team outings and what not!
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SKILLS: UI Development,Angular,Javascript,HTML,CSS,Monitering Management,etc.,
Role
We are looking for a Lead UI Engineer to design and build multiple channels for user interaction.
Responsibilities
- Design/Architect and develop core features of the UI/frontend.
- Design/Architect and develop policy framework to provide rich UI for various features of the solution.
Requirements:
- Must have 6+ years of experience in working in frontend technologies
- Must have at least 2-3 years. of experience with Angular2 or above versions.
- Must have at least 5+ years of experience with HTML/CSS/JavaScript/TypeScript.
- Experience with PrimeNG and Vega is a plus
- Strong background in developing UI for Monitoring and Management systems, dealing with topology, and different telemetry such as metrics, traces and logs
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with serverless technologies like AWS Lambda.
- B.E/B.Tech/MS degree in Computer Science, or equivalent

Our Client is focused on democratizing Insurance through technology. It is a cloud-based platform connecting distributors to the Insurance Ecosystem to sell and manage Insurance programs. They are creating a middleware connecting consumers, traditional insurance institutions, intermediaries, and service partners on a single platform. Basically, give distributors the ability access to the entire Insurance ecosystem via 1 API / 1 platform.
Their goal is simple - Provide a new way to do Insurance, which is secure, easy, and focuses on the consumer while staying compliant with the frameworks laid down by the regulator.
Description
This is a mission-critical role. They are a small, diverse, agile and high-performance, engineering team. They are looking for versatile developers who will:
- Innovate their existing product and work on creating tools that crunch integration times and time to market
- Improve through peer-learning and transmit them to the firm's dev ecosystem.
- Take ownership and get the job done.
They are clear. They need role shapers, not role takers.
Key Responsibilities
- You will be responsible for design, development and delivery our web-based application in an agile manner built on Java Spring Boot, React, My SQL and Mongo DB.
- You will be expected to write code on day-to-day basis while testing it on real world use cases
- You will be an independent owner of your feature on the platform.
- You will be a part of the core software development team and are expected to participate in all development cycles.
- You will be responsible for closure of business requirements end-to-end by working cross-functionally and will be expected to mentor and drive other members of the team.
Requirements
- Bachelor's degree or higher in Computer / Technology domain.
- 4-7 years of relevant work experience, preferably in a start-up environment/ building SaaS products.
- Excellent coding skills with ability to deliver in a hyper growth phase.
- Hands on experience in JAVA and practical experience in developing and designing scalable software solutions.
- Excellent Problem-solving skills & understanding of data structures in a complex environment.
- Extensive experience in Spring, Hibernate and SpringBoot
- Experience in building REST Services
- Experience in integrating third party APIs (Payment gateways, SMS gateways, Accounting software APIs, APIs of CRM tools etc.) into web applications
- Experience in working with SQL and no SQL DBs (Preferably Mongo DB)
- Working knowledge of Kubernetes and Docker is a plus
- Knowledge of how insurance processes and past experience in working on insurance applications is a plus.
Prospecting and Lead Generation US market - SaaS products
Farming, Cold reachout, existing relationships, partnerships
Product demo, proposal drafting, negotiation, contracts
CRM (ZOHO) mgmnt
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WordPress developers should have the following skills:
- Strong understanding of PHP back-end development.
- In and out understanding of WordPress and theme - plugin implementations.
- Much has experience and knowledge in improving WordPress performance.
- Meeting with website functional requirements.
- Experienced in content structuring and code optimization.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Knowledge of code versioning tools.


1. BS/MS degree in Computer Science, Engineering or a related field.
2. Proven experience in designing and developing iOS applications using MVVM, and Clean Architecture
3. Have published one or more iOS apps in the app store.
4. Proficient in Swift, Objective-C and Cocoa Touch.
5. Hands-on experience writing quality unit and integration tests.
6. Experience with iOS frameworks such as Core Data, Realm, Core Animation, XCTest etc.
7. Experience with offline storage, multi-threading, and performance tuning
8. Familiarity with RESTful APIs to connect iOS applications to back-end services
9. Understanding of Apple’s design principles and interface guidelines
10. Familiarity with push notifications and app extensions.
11. Proficient understanding of code versioning tools like Git.
12. Familiarity with CI/CD using Jenkins or AppCenter.
Job Position - BlockChain Developer
Experience - 4+ Years
Job Location - Bangalore
Responsibilities:
• Search, design, develop, and test blockchain technologies.
• Brainstorm and help evaluate applications for new tools and technologies as they continually evolve.
• Maintain and extend current client- and server-side applications responsible for integration and business logic.
• Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals.
• Document new solutions as well as maintain the existing ones.
Requirements:
• Total 4+ Years of experience in Backend Development and minimum 1+ years of experience in Ethereum, Blockchain
• Knowledge of any one of the programming languages: NodeJS, Java, GoLang, C, C++, PHP
• Basic understanding of blockchain technology: Bitcoin, Smart Contracts, Solidity, Cryptography
• Knowledge of private blockchains such as Hyper Ledger, and Corda is a plus
• Basic understanding of HTML, CSS, JS, Bootstrap, and knowledge of front-end technologies such as Angular/ React/ Vue is a plus.
• Knowledge in databases and database modeling: MySQL, PostgreSQL, MongoDB
• Understanding of Software Development Lifecycle (SDLC)
• Experience using Git for version control
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As a Business Development Manager working under FMCG segments, an ideal candidate must perform the following responsibilities:
· Approaching potential leads a close them within a stipulated time frame.
· Create exclusive distributors, exclusive super stockist and business associated for the company towards business growth.
· Finding and developing new markets and improving sales.
REQUIREMENTS:
· Bachelor’s degree in business, marketing or related field.
· Experience in sales, marketing or related field.
· Strong communication skills.
· Excellent organisational skills.
What you will do:
- Planning and controlling annual, quarterly and monthly spending for the category
- Designing monthly category activation and ensuring execution through regional counterparts
- Delivering of category AOP objectives (topline, BTL %, distribution objectives)
- Owning all trade programs assigned and new projects during the year
- Interacting extensively with internal and external partners to execute category and brand mandates
- Coordinating with the service vendors and numerous external agencies such as prits, external agencies such as printers, design agencies, BT agency, from time to time to ensure perfect execution of trade marketing initiatives for the year
What you need to have:
- 7-10 years experience in FMCG brand as a Trade Marketing Executive/ Manager
- Excellent verbal and written communication skills
- Good coordination skills
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a Senior Sales Manager, you will drive end-to-end sales in our overseas education loans vertical, reporting directly to the COO.
What you will do:
- Engaging with and monitoring the performance of the sales team
- Engaging with lending partners to identify roadblocks and resolving them
- Reviewing sales staffs’ performance through reports and other interactions, then developing or replacing staff to have a consistently high performing team
- Managing customer escalations and complaints
- Presenting regular updates to COO
What you need to have:
- Should have experience in loan sales management.
- Experience in the education loans vertical is a plus.
- They should be comfortable making sense of reports, and using them to drive business outcomes.
- This is a result-oriented position, which requires a candidate with result-focus and a strong sense of ownership.
- Strong communication skills (both verbal and written) and problem-solving ability are a must
- You are familiar with interaction design or motion graphics
- You find creative ways to solve UX problems (e.g., usability, findability)
- You have a keen eye for aesthetics and problem-solving aptitude
- You have excellent communication skills and can collaborator with other designers and non-designer to produce a final design
- You are experienced adhering to brand guidelines in ways that still push creative boundaries
- You have a never-ending desire to learn new techniques and technology to advance your craft
- You can collaborator with other designers and non-designer to produce a final design
- You can work within the company's design standards and brand guidelines
- You are passionate about contributing to the intersection of social impact, visual communication, and human-centered design and always ask: who am I designing for?
MUST-HAVES
- Fluent in one Indian language (two languages is a significant plus)
- 1.5+ years of work experience in a similar role
- Proven experience as a UX Designer, UI Designer, or similar role
- Hands-on experience of Adobe Suite and standard motion graphics design software
- Ability to learn new tools and do self-guided work within a fast-paced environment
- Experience working in creative, human-centered culture and cross-cultural design
- Portfolio of completed design projects
- Attention to visual details
- Ability to meet deadlines and collaborate with a team
- Excited to use your artistic talents in a social impact context

