Customer Care Representative

Hiring for Lead Automation Engineer

Exp : 6 - 8 yrs

Work Location : Mumbai Vikhroli,

Work from Office

Skills :

 Experience with a variety of testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies and other

 Experience with coding using JAVA, HTML5, DB2, XML

 Experience with web security technology & software QA tools and processes writing clear, concise and comprehensive test plans and test cases

 Hands-on experience with both white box and black box testing

 Hands-on experience with automated testing tools

 Solid knowledge of SQL and scripting

Company Description:

NonStop io Technologies, founded in August 2015, is a Bespoke Engineering Studio specializing in Product Development. With over 80 satisfied clients worldwide, we serve startups and enterprises across prominent technology hubs, including San Francisco, New York, Houston, Seattle, London, Pune, and Tokyo. Our experienced team brings over 10 years of expertise in building web and mobile products across multiple industries. Our work is grounded in empathy, creativity, collaboration, and clean code, striving to build products that matter and foster an environment of accountability and collaboration.

Brief Description:

NonStop io is seeking a proficient .NET Developer to join our growing team. You will be responsible for developing, enhancing, and maintaining scalable applications using .NET technologies. This role involves working on a healthcare-focused product and requires strong problem-solving skills, attention to detail, and a passion for software development.

Responsibilities:

• Design, develop, and maintain applications using .NET Core/.NET Framework, C#, and related technologies
• Write clean, scalable, and efficient code while following best practices
• Develop and optimize APIs and microservices
• Work with SQL Server and other databases to ensure high performance and reliability
• Collaborate with cross-functional teams, including UI/UX designers, QA, and DevOps
• Participate in code reviews and provide constructive feedback
• Troubleshoot, debug, and enhance existing applications
• Ensure compliance with security and performance standards, especially for healthcare-related applications

Qualifications & Skills:

• Strong experience in .NET Core/.NET Framework and C#
• Proficiency in building RESTful APIs and microservices architecture
• Experience with Entity Framework, LINQ, and SQL Server
• Familiarity with front-end technologies like React, Angular, or Blazor is a plus
• Knowledge of cloud services (Azure/AWS) is a plus
• Experience with version control (Git) and CI/CD pipelines
• Strong understanding of object-oriented programming (OOP) and design patterns
• Prior experience in healthcare tech or working with HIPAA-compliant systems is a plus

Why Join Us?

• Opportunity to work on a cutting-edge healthcare product
• A collaborative and learning-driven environment
• Exposure to AI and software engineering innovations
• Excellent work ethics and culture

If you're passionate about technology and want to work on impactful projects, we'd love to hear from you!

JOB DESCRIPTION – Production Support Engineer (.NET / Windows / WCF)

Job Role: Production Support Engineer (.NET / Windows / WCF)

Location: [Remote]

Experience: 3–5 Years

Shift timing-US timings(EST hours)

🎯What You’ll Do – Your Mission:

Provide L2/L3 support for .NET applications and WCF services.

Troubleshoot and resolve issues in Windows Server & IIS environments.

Perform root cause analysis (RCA) and implement permanent fixes.

Collaborate with developers, QA, and infra teams to resolve recurring problems.

Deploy patches, hotfixes, and configuration changes in production.

Maintain knowledge base and support documentation.

Participate in on-call rotations and ensure SLA compliance.

🌟What We’re Looking For – Your Superpowers:

Strong experience with .NET Framework / .NET Core applications.

Proficiency in WCF (Windows Communication Foundation).

Hands-on expertise in Windows Server, IIS, and SQL Server troubleshooting.

Familiarity with ITIL processes (Incident, Problem, Change management).

Strong debugging, analytical, and problem-solving skills.

Excellent communication & teamwork abilities.

Division : Cooling (A Part of Industrial Product Business)

Job Title: Sales Engineer (Chiller/ Heat Exchanger/ Heat Pump/ Boiler/Compressors/Cooling Tower)

Department: Sales

Location: Mumbai

Years of Experience: 3 to 6

Notice Period - Up to 3 Months

Job Description:

1. Understanding the customers needs

2. Creation of opportunities by positioning right product, based on those needs.

3. Replication of existing cooling applications in various industries

4. Submission of Techno- Commercial offer for providing the solution to Clients' cooling or heating requirements.

5. Should handle customer objections.

6. Should work with channel associates (indirect sale)

7. Managing internal customers-teaming with all the departments

8. Closure of the opportunity by sale transaction with win results to client.

9. Overall responsible for the sales target in terms of turn-over and no. of products in the region.

Critical Competencies for the Job:

1. Sales domain Knowledge

2. Responsive & Good Behaviour Skills, Good In communication

3. Understanding Contracts

4. Learning ability

5. Good in Follow Up and moving the lead towards its closure.

6. Good Team Member and ability to work with cross functional team.

7. Willingness to Travel in respective geographies.

Job Title: Talent Acquisition Associate

Location: Worli, Mumbai (Hybrid Working)

Experience: 1-2 years

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India

and globally and address hiring challenges, recruitment brand marketing, and innovative and

collaborative strategic consulting.

Position Overview:

As a Talent Acquisition Associate at Qrata, you will be an essential part of our human resources team, responsible for sourcing, attracting, and hiring talented professionals. You will work closely with hiring managers to understand their staffing needs and ensure we bring in the best talent to support our company's growth. This position offers the opportunity for hybrid working, combining both remote and in-office collaboration, with our office located in Worli, Mumbai.

Key Responsibilities:

• Collaborate with hiring managers to understand job requirements and create detailed job descriptions.
• Develop and implement effective talent acquisition strategies to attract high-quality candidates.
• Source candidates through various channels, including job boards, social media, and professional networks.
• Screen and evaluate resumes and applications to identify potential candidates.
• Conduct initial interviews to assess candidates qualifications and cultural fit.
• Coordinate and schedule interviews with hiring managers.
• Manage the recruitment process from start to finish, ensuring a smooth and positive candidate experience.
• Extend job offers and negotiate terms with candidates.
• Build and maintain a talent pipeline for future staffing needs.
• Assist with other HR-related tasks and projects as needed.

Qualifications:

• 1-2 years of experience in talent acquisition or recruitment.
• Knowledge of recruitment best practices and sourcing techniques.
• Strong communication and interpersonal skills.
• Proficiency with applicant tracking systems and HR software.
• Ability to work both independently and collaboratively in a team.
• Excellent organizational and time management skills.
• Familiarity with employment laws and regulations.

About Company:

Our client is the industry-leading provider of CRM messaging solutions. As a forward-thinking global company, it continues to innovate and develop cutting-edge solutions that redefine how businesses digitally communicate with their customers. It works with 2500 customers across 190 countries with customers ranging from SMBs to large global enterprises.

About the role:

The Director of Product Management is responsible for overseeing and implementing product development policies, objectives, and initiatives as well as leading research for new products, product enhancements, and product design.

Roles & responsibilities:

- Become a product expert on all company's solutions

- Build and own the product roadmap and timeline.

- Develop and execute a go-to-market strategy that addresses product, pricing, messaging, competitive positioning, product launch and promotion.

- Work with Development leaders to oversee development resources, including managing ROI, timelines, and deliverables.

- Work with the leadership team on driving product strategy, in both new and existing products, to increase overall market share, revenue and customer loyalty.

- Implement and communicate the strategic and technical direction for the department.

- Engage directly with customers to understand market needs and product requirements.

- Develop/implement a suite of Key Performance Indicators (KPI's) to measure product performance including profitability, customer satisfaction metrics, compliance, and delivery efficiency.

- Define and measure value of software solutions to establish and quantify customer ROI.

- Represent the company by visiting customers to solicit feedback on company products and services.

- Monitors and reports progress of projects within agreed upon timeframes.

- Write very high quality BRD, PRDs, Epics and User Stories

- Creates functional strategies and specific objectives as well as develops budgets, policies, and procedures.

- Creates and analyzes financial proposals related to product development and provides supporting content showing allocation of funds to execute these plans.

- Write status updates, iteration delivery and release notes as necessary

- Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.

- Develop & conduct specialized training on new products launched and raise awareness & application of relevant subject matter.

- Monitor internal processes for efficiency and validity pre & post product launch/changes.

Requirements:

- Excellent communication skills, both verbal and in writing.

- Strong customer focus paired with exceptional presentation skills.

- Skilled at data analytics focused on identifying opportunities, driving insights, and measuring value.

- Strong problem-solving skills.

- Ability to work effectively in a diverse team environment.

- Proven strategic and tactical leadership, motivation, and decision-making skills

Required Education & Experience:

- Bachelor's Degree in Technology related field.

- Experience in working with a geographically diverse development team.

- Strong technical background with the ability to understand and discuss technical concepts.

- Proven experience in Software Development and Product Management.

- 12+ years of experience leading product teams in a fast-paced business environment as Product Leader on Software Platform or SaaS solution.

- Proven ability to lead and influence cross-functional teams.

- Demonstrated success in delivering high-impact products.

Preferred Qualifications

- Transition from software development role to product management.

- Experience building messaging solutions or marketing or support solutions.

- Experience with agile development methodologies.

- Familiarity with design thinking principles.

- Knowledge of relevant technologies and industry trends.

- Strong project management skills.

The candidate must have 2-3 years of experience in the domain. The responsibilities include:

● Deploying system on Linux-based environment using Docker

● Manage & maintain the production environment

● Deploy updates and fixes

● Provide Level 1 technical support

● Build tools to reduce occurrences of errors and improve customer experience

● Develop software to integrate with internal back-end systems

● Perform root cause analysis for production errors

● Investigate and resolve technical issues

● Develop scripts to automate visualization

● Design procedures for system troubleshooting and maintenance

● Experience working on Linux-based infrastructure

● Excellent understanding of MERN Stack, Docker & Nginx (Good to have Node Js)

● Configuration and managing databases such as Mongo

● Excellent troubleshooting

● Experience of working with AWS/Azure/GCP

● Working knowledge of various tools, open-source technologies, and cloud services

● Awareness of critical concepts in DevOps and Agile principles

● Experience of CI/CD Pipeline

Principal Software Engineer /Architect

Axtechnosoft Private Limited

Job Description

Responsibilities: -

• You would take ownership of the existing system and scale it more than 10X over the next 2 years.
• Apply best coding standards.
• You would create the infrastructure that can serve 100s of customers and millions of data requests per hour.
• Over the next year or so, you would be able to guide a team of 5 to 15 people to accomplish your goals. Mentoring this team into a world-class engineering team would be a key part of your role.
• Your earlier experience in successfully building, deploying and running complex, large scale web or data products.
• You would work hand-in-hand with the Product Management team to build engineering capabilities that align with the evolution of the product.
• Eventually work with Data science teamwork to ensure that the algorithmic intelligence that we build is plugged into the product in an expected manner.
• Overall, you would be responsible for end-to-end architecting from Engineering standpoint.

Must have: -

• Total experience of 8+ years while relevant experience of at least 2 years.
• Have built a platform that handles at least 500k to 1 million data request an hour.
• Worked on building an infrastructure that serves 200k+ customers.
• Hands on coder.
• Expert level knowledge in at least one technology stack - Python or ideally, Java. Also Angular, React, Node.js
• Expert level knowledge with Elastic Search or NoSQL technologies like MongoDB/HBase/Cassandra/Redis/Neo4j
• Experience developing web applications.
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Working knowledge of databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
• Devops experience working with AWS / Other cloud platforms.
• Strong knowledge of API’s.
• Excellent communication and teamwork skills
• Implementing Software Engineering best practices.
• Previously worked on user facing products with scale.
• Agile methodology.
• Great attention to detail.
• Organizational skills
• An analytical mind

Good to have: -

• Working knowledge of React Red.
• Open-source technology.
• Working knowledge of AI/ ML.
• Degree in Computer Science, Statistics or relevant field.
• Experience working in a start-up environment.

Key Skills

Python

Angular Javascript

Reactor & Solids Processing

Node.js

Elastic Search

NoSQL

Web Applications

Database

Web Servers

UX/UI Design

AWS Cloud

Agile Methodology