Customer Care Representative

Key Responsibilities

• Handle student inquiries and provide clear, detailed information about courses, programs, and admission procedures.
• Counsel prospective students on appropriate course options based on their educational background, interests, and career aspirations.
• Follow up with leads through calls, emails, and in-person meetings to achieve monthly and quarterly enrollment targets.
• Coordinate with marketing and academic teams to ensure a smooth and efficient admission process.
• Maintain strong relationships with students by delivering exceptional customer service, contributing to student satisfaction and retention.
• Maintain accurate records of leads, follow-ups, and admissions in CRM systems or internal databases.
• Participate in promotional events, webinars, and information sessions as required.

Required Skills and Qualifications

• Minimum 2 years of experience in EdTech, educational sales, or student counselling.
• Fluency in Kannada, English, and Hindi (spoken and written).
• Strong communication, persuasion, and interpersonal skills.
• Ability to work independently and collaborate with teams effectively.
• Graduate degree in any discipline; additional certification in counselling, sales, or student guidance is an added advantage.
• Strong organizational skills, time management, and attention to detail.
• Proficiency in basic computer applications (MS Office, email, CRM tools) preferred.

Preferred Attributes

• Goal-oriented mindset with the ability to work in a fast-paced environment.
• Empathetic approach with excellent listening and counselling skills.
• Willingness to learn, adapt, and handle diverse student requirements.

Key Responsibilities:

• Build and maintain strong relationships with Authorized Partners (APs).
• Drive business growth and enhance partner revenue.
• Provide training, mentoring, and activation support for business partners.
• Ensure compliance with regulatory and procedural standards.
• Promote stock broking products such as Smallcase, Stock SIP, MTF, Investments & Trading.
• Engage, motivate, and develop business partnerships.
• Deliver service excellence and meet key business KPIs.

Requirements:

• Minimum 1 year of experience in broking/financial markets.
• Strong communication & relationship management skills.
• Good knowledge of financial markets & trading.
• Comfortable working in a target-driven environment.

We are looking for an experienced Architect to support our villa, resort, and hospitality development projects across Bali, Kerala, Zanzibar, and India. The ideal candidate will be responsible for developing conceptual layouts, detailed designs, 3D models, and high-quality renderings with speed and precision.

You will work closely with the leadership team to bring design concepts to life and ensure timely delivery of all project assets

Women returnees or candidates who have taken a career break are strongly encouraged to apply.

Key Responsibilities

Develop concept designs, master plans, and space layouts for villas and resort projects

Produce 3D models, walkthroughs, and photorealistic renderings

Create fast design iterations and explore multiple design options

Prepare presentation boards, mood boards, and concept decks

Ensure all drawings follow quality standards, accuracy, and project timelines

Coordinate with internal teams on design revisions and improvements

Incorporate region-specific design sensibilities (tropical, coastal, luxury styles)

Key Skills

Strong experience in villa, resort, residential & hospitality architecture

Proficiency in AutoCAD, Revit, SketchUp, Lumion, VRay/Enscape

Expertise in 3D modeling, visualization & rendering

Excellent understanding of concept development, space planning & master planning

Knowledge of materials, construction detailing & building codes

Strong design sense with the ability to deliver creative and accurate outputs quickly

Excellent communication and coordination skills

Role Overview: We are looking for a Finance & Accounting Executive to manage invoicing, reconciliation, and expense tracking. The candidate will also be responsible for setting up systems and SOPs related to finance operations.

Key Responsibilities:

• Manage complete bookkeeping operations of the company consisting of all financial transactions, accounts payables, receiveables, inventory, etc.
• Reconciliation of statements from marketplaces, D2C website, etc. in a timely manner.
• Keep relevant teams of operations, marketing, etc. and founders fully informed about trends or observations obtained from bookkeeping activities.
• Generating and maintaining financial reports of the company and suggesting strategies and actions to the founders.

Requirements:

• Proficiency in accounting and billing softwares such as TallyPrime.
• Minimum 1-2 years of prior experience of bookkeeping operations preferably with a D2C company.
• Awareness about Indian taxation laws including GST compliance.
• Diligent approach towards accounts and willingness to learn about new laws.
• Strong organisational skills and ability to work independently with attention to detail.

Company Description

Team Pumpkin is an integrated digital agency providing services to enterprises and brands. With offices in Bengaluru, Mumbai, Gurugram, and Kolkata, we specialize in research, strategy, marketing, analytics, and support for the online medium.

Role Description

This is a full-time, on-site role for a Model/Anchor located in Bengaluru. The Model/Anchor will work with our team to create engaging marketing content across various platforms and mediums, including social media, videos and live events. They will be responsible for developing and presenting compelling multimedia content and work closely with content creators, marketers, and other stakeholders to ensure a consistent voice and tone.

We are looking for a dynamic and creative individual to join our team as a Product Shoot and Reels Anchor. This unique role combines the skills of a product model, videographer, and social media content creator. If you have a passion for showcasing products, creating captivating videos, and engaging with an online audience, this role may be the perfect fit for you.

Are you a BHM/IHM pass-out?

Or

Are you a culinary expert?

Or

Do you have a passion for cooking and showing it to the world?

Do you want to become a social media influencer/ sensation/ celebrity?

If not, we will make you one.

Come Join us today!!!

Team Pumpkin is looking for a model who has the zeal to cook yummy food and present it like a star chef using advanced kitchen equipment.

Qualifications

• Prior experience as a model, anchor or presenter
• Outstanding communication skills, both written and verbal
• Ability to engage with the audience and create a strong connection
• Experience in interviewing people, producing reports, writing scripts, and creating engaging multimedia content across various platforms and mediums
• Experience and strong knowledge in social media and how to create effective content for each platform
• Good research skills, attention to detail and the ability to work collaboratively across multiple teams

We are seeking a dedicated and skilled Qualitative Research Professional with a minimum of 1-3 years of experience in market research. In this role, you will be responsible for assisting in the planning, execution, and analysis of qualitative research studies to provide valuable insights for our organization. If you are passionate about qualitative research and eager to contribute your expertise, we encourage you to apply. 

Note: should be Delhi or Noida Based, it will be on-site job 

Responsibilities: 

• Assist in the design and execution of qualitative research projects, including in-depth interviews, focus groups, and surveys, conducted globally. 
• Contribute to the development and refinement of research protocols, questionnaires, and discussion guides. 
• Participate in respondent recruitment efforts, ensuring diverse and representative samples. 
• Conduct interviews, assist in facilitating focus group discussions, and help with data collection. 
• Support the analysis and interpretation of qualitative data to extract meaningful insights. 
• Collaborate with senior researchers and cross-functional teams to integrate qualitative findings into decision-making processes. 
• Stay informed about industry trends and best practices in qualitative research. 
• Adhere to ethical research standards and data privacy compliance. 

Qualifications: 

• Bachelor's or Master's degree in a relevant field 
• Minimum of 1-3 years of experience in conducting qualitative research within a market research context. 
• Strong interpersonal and communication skills to assist in participant engagement. 
• Effective written and verbal communication skills. 
• Capacity to work effectively both independently and as part of a team. 
• Attention to detail and the ability to think analytically. 
• Understanding of research ethics and data protection regulations. 
• Basic knowledge of qualitative research methods, with a willingness to learn and grow in the field. 

Preferred Qualifications: 

• Previous experience working in a market research setting. 
• Experienced in execution of projects globally in all markets. 
• Covered all segments- B2C, B2B, Healthcare 
• Familiarity with quantitative research methods and survey design. 
• Proficiency in using survey and interview platforms. 
• Familiarity with data collection and transcription tools. 
• Contributions or involvement in previous qualitative research projects. 

This is a full-time on-site position that offers opportunities for professional development and career advancement. If you have a passion for qualitative research and wish to contribute to our organization's success, please apply with your resume detailing your relevant experience and qualifications. 

No one should have to make life’s big decisions alone.

At Unibuddy, we're on a mission to connect prospective students to current university students and staff. Shared experience empowers students with the information they need to make life’s first biggest decision: where to go to university and what to study.

Unibuddy's technology helps Higher Education institutions enable prospective students to chat directly with student ambassadors and staff, and to take part in online live events. We provide data tools and insights so that universities attract, engage and retain a diverse student population.

Since launching in 2017, we’ve grown rapidly and now work with over 300 Higher Education institutions in 28 countries worldwide. We’ve raised over $13M from top-tier investors that will fuel our expansion and help us achieve our ambitious goal of empowering 10 million students to make the right choice about their Higher Education journey.

In the next chapter of our journey, we’re looking to take a huge step forward. We're transforming our product offering. We're changing the way both prospective and current students make their life-determining decisions on a global scale. This, and our recent success, means that we need to scale. We're looking for people to help us supercharge our growth, while we continue to embody the values that have got us so far already.

🧗🏻‍♀️ Your Mission 🧗🏾‍♂

As a Software Engineer, you will help drive Unibuddy’s growth by helping build and enhance our products that are aimed at aiding prospective universities and students, turning them into happy and successful users of Unibuddy. We’re looking for an experienced and enthusiastic engineer to join our engineering team in Bangalore and help accelerate our next phase of growth.

As we are a rapidly growing company you will gain exposure to all areas of the platform, understanding the key success drivers at an early stage engineering team and gaining invaluable experience for your future career. Success in this role will lead to opportunities for growth across the entire engineering team with significant scope for future development.

👩🏻‍🔧 Your day to day tasks will be...

• Quality and consistency: Consistently deliver high quality code. Maintain code quality across the team by reviewing code written by other members of the team
• Constant Learning: Acquire expertise of the codebase to answer questions for newer devs on how to design features around our codebase
• Knowledge sharing: Have extended knowledge of design patterns to help newer devs on finding the appropriate coding solution to a technical problem
• Mentorship: Organising knowledge sharing session when finds out a domain is uncovered by other members of the team
• Setting standards: Proposes set of coding standards for the team
• Going beyond: explores new technologies and new techniques the team could use
• External point of contact: should be able to answer questions about the stack from other non-technical teams
•  

👨🏽‍💻 This might be for you if…

• Bachelor’s Degree in Computer Science or any other related field. The equivalent of this in working experience is also acceptable for the position
• Self-motivated, hard-working, coachable, and driven with a strong entrepreneurial spirit
• Enjoys working in a collaborative atmosphere where new ideas are valued
• 2+ years of overall professional web development experience
• Communicate effectively in fluent English
• Experienced in Javascript, and ReactJS / React Native OR Angular 
• Experienced in industry standard coding practices
• Organising knowledge sharing session when finds out a domain is uncovered by other members of the team
• Have experience working on projects involving test-driven software development
• Most Important: Understands the value of our product and is driven to make it a success
•  

🎁 Key Benefits

• Stock options based on performance
• Personal development budget of ₹80,000 per year to be used for courses, books, conferences
• Private Unibuddy office in Bangalore with lounge, ping pong tables, conference rooms and more!
• 25 days paid holiday each year
• Flexible working hours
• Work from home Wednesdays
• Conveyance allowance
• Health Insurance
• Free lunches on work from office days
• Bi-weekly tech lunches for a fun learning experience
• Monthly social outings
• 2 weeks personal project time each year
• Yearly cross-tribe pollinations (we have another engineering team in London)
• Wholesome development experience with MacBook Pro and extra monitor(s)
• Regular and transparent appraisals based on performance 
•  

🚀 More about our Team

As an engineering team, we are dedicated, hardworking and always looking to learn and improve our craft. This happens in regular knowledge sharing sessions with both Full Stack and Machine Learning teams, and we are always keen to collaborate when a challenging problem comes up.

In our work, we use industry best practices like TDD, CI/CD and code reviews as part of building every feature. We also continually evaluate new technologies to see if they can help improve our platform.

You can check out the technologies that we work with
here: https://stackshare.io/unibuddy/unibuddy-platform">https://stackshare.io/unibuddy/unibuddy-platform