Customer Care Representative

Job Title: Relationship Manager

Location: Hyderabad (WFO)

Experience: 2–5 Years

About the Role:

We are looking for a dynamic and client-focused Relationship Manager to manage and grow our portfolio of clients. The ideal candidate will have excellent communication skills, a strong understanding of client needs, and the ability to build long-lasting business relationships.

Key Responsibilities:

• Build, maintain, and strengthen long-term relationships with clients.
• Understand clients’ business needs and provide tailored solutions.
• Serve as the primary point of contact for client queries and concerns.
• Collaborate with internal teams (sales, operations, product) to ensure seamless service delivery.
• Identify opportunities for business growth within existing accounts.
• Monitor client satisfaction and proactively address any issues.
• Prepare reports and updates for senior management regarding client performance and engagement.
• Achieve set revenue targets and contribute to business development initiatives.

Key Responsibilities

• Architect and maintain scalable end-to-end automation frameworks using Playwright and TypeScript to ensure high test coverage and reliability across complex web applications.
• Design and execute advanced SQL queries in PostgreSQL to perform backend data validation, ensuring data integrity and consistency between the UI and database layers.
• Apply robust system design principles to develop modular, reusable test components and service-level abstractions that minimize framework technical debt.
• Integrate automated test suites into CI/CD pipelines to facilitate continuous testing and provide rapid feedback on build stability and regression impacts.
• Collaborate with cross-functional engineering teams to conduct technical design reviews, identifying potential edge cases and architectural risks early in the SDLC.
• Mentor junior quality engineers on best practices for asynchronous programming in TypeScript and efficient selector strategies within the Playwright ecosystem.
• Analyze complex system requirements to create comprehensive test strategies that balance functional automation with performance and reliability benchmarks.

Success Metrics for this Role (first 6 months):

• Achieve maximum possible automation coverage for all high-priority regression test cases within the assigned functional module using Playwright and TypeScript.
• Reduce manual regression testing execution time by at least 40% through the implementation of optimized, parallelized test scripts and CI/CD integration.
• Design and implement a minimum of 5 complex utility functions or custom hooks in the Playwright framework to enhance code reusability and handle intricate PostgreSQL data validation workflows.
• Maintain a script stability rate of 90% or higher, ensuring that failures are due to genuine application defects rather than environment instability or flaky test logic.

Good-to-Have / Preferred Skills

• Proficiency in implementing and managing Continuous Integration and Continuous Deployment pipelines using tools like GitHub Actions, GitLab CI, or Jenkins.
• Experience with Docker and containerization strategies to ensure consistent execution of test suites across various environments.
• Understanding of cloud infrastructure services, specifically AWS or Azure, for scaling automated test execution and managing cloud-native databases.
• Mastery of API contract testing frameworks like Pact to ensure service compatibility within microservices architectures.

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Marketing Intern

Experience Level - 0 to 1 year

Location - Bangalore

Job Overview:

We are seeking a creative and enthusiastic Social Media Intern to join our dynamic Digital Marketing team. The ideal candidate will be passionate about social media trends and digital marketing

strategies, with a keen interest in developing and implementing engaging social media campaigns. This internship offers hands-on experience in a fast-paced environment, where you will assist in

managing our social media presence and contributing to our overall marketing goals.

Key Responsibilities:

● Content Creation: Assist in creating and curating engaging content for various social media

platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.

● Social Media Management: Support the scheduling and posting of content across social

media channels, ensuring consistency and alignment with the company’s brand voice and

marketing objectives.

● Engagement: Monitor social media channels for customer interactions, respond to comments

and messages in a timely and professional manner, and engage with followers to build a

strong online community.

● Analytics: Track and analyze social media metrics and performance, providing insights and

recommendations for improvement based on data trends and reports.

● Campaign Support: Assist in the planning and execution of social media campaigns and

promotions, including writing copy, designing visuals, and tracking results.

● Research: Stay updated on the latest social media trends, tools, and best practices, and provide recommendations for incorporating new strategies into our social media efforts.

● Collaboration: Work closely with the Digital Marketing team to align social media strategies with broader marketing goals and initiatives.

We are seeking a Data Engineer ( Snowflake, Bigquery, Redshift) to join our team. In this role, you will be responsible for the development and maintenance of fault-tolerant pipelines, including multiple database systems.

Responsibilities:

• Collaborate with engineering teams to create REST API-based pipelines for large-scale MarTech systems, optimizing for performance and reliability.
• Develop comprehensive data quality testing procedures to ensure the integrity and accuracy of data across all pipelines.
• Build scalable dbt models and configuration files, leveraging best practices for efficient data transformation and analysis.
• Partner with lead data engineers in designing scalable data models.
• Conduct thorough debugging and root cause analysis for complex data pipeline issues, implementing effective solutions and optimizations.
• Follow and adhere to group's standards such as SLAs, code styles, and deployment processes.
• Anticipate breaking changes to implement backwards compatibility strategies regarding API schema changesAssist the team in monitoring pipeline health via observability tools and metrics.
• Participate in refactoring efforts as platform application needs evolve over time.

Requirements:

• Bachelor's degree or higher in Computer Science, Engineering, Mathematics, or a related field.
• 3+ years of professional experience with a cloud database such as Snowflake, Bigquery, Redshift.
• +1 years of professional experience with dbt (cloud or core).
• Exposure to various data processing technologies such as OLAP and OLTP and their applications in real-world scenarios.
• Exposure to work cross-functionally with other teams such as Product, Customer Success, Platform Engineering.
• Familiarity with orchestration tools such as Dagster/Airflow.
• Familiarity with ETL/ELT tools such as dltHub/Meltano/Airbyte/Fivetran and DBT.
• High intermediate to advanced SQL skills (comfort with CTEs, window functions).
• Proficiency with Python and related libraries (e.g., pandas, sqlalchemy, psycopg2) for data manipulation, analysis, and automation.

Benefits:

• Work Location: Remote
• 5 days working​

You can apply directly through the link:https://zrec.in/e9578?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Role and Responsibilities:

• To ensure  success   as   a   js   developer,   you   should   possess extensive   knowledge   of   Node.Js   based   services   like   Express   js, Multer.
• Candidate must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce.
• Knowledge of GIT is a must.
• Must have sound knowledge of creating API through postman or similar tools, developing and maintaining all server-side network requests, ensuring optimal performance of the central database, collaborating with   front-end   developers   on   the   integration   of elements.
• Deep Understanding of mongo and MySQL.
• Working knowledge of Microservices.
• Good understanding of AWS services, Like Instance,S3, Route53, Elastic Bean Etc.
• Best writing code understanding.

We are one of the Fast-Growing Software System Integrator and Software Services Company focused on Communications IT. We combine our deep insight in communication industry, unmatched

technical expertise and comprehensive service portfolio to deliver to superior value to our Telecom Services Providers, ISVs and OEM customers. Since our beginning in 2006, we have grown in size and

scale. We bring in unmatched passion and commitment into each new engagement to make it a success. These qualities have earned us respect from customers across the world. Some of the most

well-known communication service providers trust us to design and manage their business-critical IT systems and processes.

Role: Angular Developer
Experience: 3 - 6 years.

Job Description

We are looking for a talented UI/UX Designer to join our team. You should transform the software into handy products for the clients. 

Responsibilities

• Collect and examine the needs of the user.
• Consult engineers and product designers regarding the product.
• Plan and develop new visual designs for computers, smartphones, and digital products.
• Creating user flows, PSDs, wireframes, prototypes and mockups.
• Design user interfaces elements mainly menus, widgets, tabs, etc.
• Illustrate the functions of the website and develop UI mock-ups and prototypes.
• Create tables, sketches, filters, images, and other websites/applications graphic designs.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Review and edit the mock-ups according to the client's feedback.
• Creating user-centered designs by understanding business requirements, and user feedback.
• Monitor and manage the previously developed systems.
• Conduct user tests of developed applications to evaluate user experience.
• Stay updated with information on the latest UI trends and design skills.
• Designing UI elements such as input controls, navigational components and informational components
  
  Creating original graphic designs (e.g., images, sketches and tables)
  
  Identifying and troubleshooting UX problems (e.g., responsiveness)
• Requirements
• BS in Computer Science or Graphics Designing. BFA applicants will also be preferred.
• Proven 2 years or more of experience as a UX /UI Designer, https://resources.jobsoid.com/job-descriptions/design/ui-designer">UI Designer, https://resources.jobsoid.com/job-descriptions/design/ux-designer">UX Designer or a similar role.
• Proven background of graphic designing projects related to web and mobile applications.
• Proficiency in Adobe XD, Adobe Illustrator, Figma.
• Basic HTML5, CSS3, and JavaScript skills are a plus
• Strong understanding of wireframe tools.
• Strong communication skills and a team-building spirit.
• Good time management skills.
• Strong knowledge of responsive and interactive designs
• Making Wireframes
• Reviewing and Updating Userflow as per needs
• Strong design thinking skills.
• Exceptional attention to detail. 
• You will be responsible for :
• Designing Android and IOS Applications
• - Identifying and troubleshooting UX problem- Implement business rules and validations as per project requirements.
• - Adhere to Design & Code guidelines.