Customer Care Representative

Role Summary:

Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.

Key Responsibilities:

Handle customer queries via email, WhatsApp, calls, and tickets

Assist with product onboarding and basic demos

Coordinate with internal teams for issue resolution

Follow up to ensure customer satisfaction

Collect customer feedback and insights

Requirements:

Graduate in any discipline

Good English communication (spoken & written)

Comfortable talking to customers

Willingness to learn SaaS products

What We Offer:

Training & mentorship

Fast growth in a SaaS startup

Performance-based incentives

Senior Robotics Engineer – ROS 2 Migration & Systems (C++)

Department: R&D Engineering

Location: Noida (On-Site)

Company: Octobotics Tech Pvt. Ltd.

About Octobotics

Octobotics develops autonomous industrial mobile robots designed to operate in complex, unstructured industrial environments such as tanks, pipelines, and heavy infrastructure facilities.

As we scale from MVP to production-grade systems, we are migrating our robotics architecture from ROS 1 (Noetic) to a fully native ROS 2 (Humble/Iron) ecosystem to enable real-time performance, scalability, and reliability.

Role Overview

We are seeking a Senior Robotics Engineer to lead the migration of our core autonomy stack from ROS 1 to ROS 2.

This is a systems-level, architecture-focused role involving navigation design, middleware optimization, sensor fusion, and high-performance C++ development for real-world industrial deployment.

This position requires strong ownership, deep robotics fundamentals, and experience building production-grade systems.

Key Responsibilities

1. ROS 1 to ROS 2 Migration

• Port core navigation and control logic from ROS 1 (Noetic) to ROS 2 (Humble/Iron)
• Rewrite nodes using Lifecycle Management and Node Composition
• Bridge legacy systems using ros1_bridge
• Port and validate custom message and service definitions
• Optimize inter-node communication for zero-copy performance

2. Navigation & Autonomy Architecture

• Architect and customize Nav2 stack
• Develop custom Behavior Tree plugins
• Implement custom Costmap layers for dynamic obstacle handling
• Design robust global and local planning strategies (A*, DWB, TEB)

3. Middleware & DDS Optimization

• Configure and tune DDS implementations (FastDDS / CycloneDDS)
• Optimize QoS profiles for lossy WiFi and constrained industrial networks
• Debug discovery and multicast-related issues
• Ensure deterministic and real-time communication behavior

4. Sensor Fusion & Localization

• Implement and tune EKF/UKF pipelines using robot_localization
• Fuse IMU, Wheel Odometry, and LiDAR data
• Maintain bounded covariance and state estimation stability
• Debug drift and pose estimation inconsistencies

5. Serialization & Internal Systems

• Implement Protocol Buffers (Protobuf) for efficient internal data logging
• Design low-overhead inter-process communication mechanisms
• Ensure minimal latency and memory-safe execution

Technical Requirements

Robotics Stack

• Strong hands-on experience with ROS 2 (Humble/Iron preferred)
• Solid understanding of ROS 1 architecture and migration practices
• Deep knowledge of Nav2 (Planners, Controllers, Recoveries)
• Experience with SLAM frameworks (Cartographer, SLAM Toolbox)

Core Robotics Fundamentals

• Rigid body transformations and coordinate frames (SE(3))
• Quaternions and homogeneous transformation matrices
• TF tree architecture (map → odom → base_link)
• Forward & Inverse Kinematics (Differential Drive / Ackermann)
• Probabilistic robotics and Bayesian estimation principles

Programming

• Advanced C++ (C++14/17)
• RAII
• Smart pointers
• Template metaprogramming
• Real-time safe coding practices
• Python for prototyping and orchestration

What We’re Looking For

• Strong debugging skills in distributed systems
• Ability to handle real-world deployment constraints
• Experience building robotics systems beyond simulation
• Comfort working in production-level autonomy stacks

Nice to Have

• Experience with industrial robotics deployments
• Experience working in GPS-denied environments
• Exposure to real-time Linux systems
• DDS security configuration experience

What you’ll do:

• Work closely with the founders and the team to plan, design, and build the next iterations of Dyte’s video-audio APIs.
• You will collaborate closely with other engineers of the team and lend your help in your areas of expertise.
• Build micro-services to support new functionality.
• Build best practices to improve the current API workflow.
• Help us scale our current micro-service framework to support a multi cloud, multi region environment.
• Work closely with the media and the infra team to optimise the performance and reduce the latency of our API framework.
• Help design and develop the next iteration of our observability platform.
• Mentor and hire Junior Developers.
• Ensure that our customer’s experience is the best it can be. You might have to interact with the dev team of our clients.

Who you are:

• 5+ years of experience working as a software engineer in a fast paced environment.
•  Well versed with Golang or Javascript.
• You are intensely curious and passionate about the prospect of diving deep into multiple technologies, platforms, and problem spaces, even if they are currently unfamiliar.
• You embrace uncertainty. Our space is a rapidly growing one and specifications are continuously changing.
• You care about the user experience and know-how to build user-friendly web applications.
• You have experience with continuous delivery. Experience with AWS is a bonus.
• You have a working understanding of object-oriented and functional programming paradigms.
• You care about web technologies, exploring data, and software design (and video calls!).
• You have excellent analytical and problem-solving skills, and can communicate your ideas.
• Experience with WebRTC, iOS, Android, or C++ development is a bonus.
• A degree in Computer Science or a similar area are bonuses.

Our Perks:

1. Competitive Salary
2. ESOPs
3. Medical Insurances
4. Friendly leaves policy
5. 100% Remote Option

Need Immediate Joiners only (4-5 days)

Overall experience 6+ years and relevant at least 2+ years in Golang with Java

● Strong design and architectural experience in building various highly-scalable and

highly-available products

● Strong understanding of the SDLC Activities which include Analysis, Design, Development,

Testing, Deployment and Post-Production Support etc.

● Proficiency in at least one server side framework for languages preferably Go Lang

● Experience working on NoSQL & SQL Databases such as MySQL, PostgreSQL, MongoDB,

Redis etc

● Deep Dive, problem-solving, RCA and systematic thinking to reach the cause of issues

● Able to work independently and multi-task effectively

● Program at a system level and able to manage service stability

● Excellent experience maintaining, scalable, extensible code

● Methodical in maintaining up to date documentation

● Metric-driven mindset and obsessive about ensuring clean coding practices

● Preferred experience in product development

● Preferred working experience on microservices platforms

● Proficiency in at least one modern web front-end development framework such as React JS

will be a bonus

Good to Have Skills:

● Preferred experience in Elasticsearch and Kibana (ELK Stack)

● Preferred experience with messaging systems like RabbitMQ

Job Description

Arré is looking for a sharp creative mind that lives on social media and can create/collaborate on diverse, multiformat, multimedia storytelling in a distinctive and unique voice, catering to the urban genz.

• The job entails an end-to-end ownership of Arré social media channels and all content (whether produced by Arré, Arré Studio, or any of the upcoming verticals of Arré) published on social media (FB, Twitter, Instagram, Youtube, Linkedin, Snapchat, Substack etc.)
• Ideating on the content calender with the creative team. The social media person will be looked upon to provide on-point insights into social content trends
• Executing posts and copies, ensuring consistency of the Arré tone of voice
• Tracking of metrics - followers, engagement
• Where required, be able to run promotional campaigns on the social media platforms
• Active contribution into the development of a short-format content slate including collaboration with other social pages, talent and influencers
• Tracking opportunities for Arré to enter awards/ competitions for its content
• Working with Arré’s partners (OTT platforms) where required to collaborate on promotional activities on shows from Arré Studio 

• Bachelor/Master's in computer science or relevant fields
• 10+ years of Relevant Experience
• Strong sense of ownership
• Excellent Java and object-oriented development skills
• Experience in building and scaling microservices
• Strong Knowledge in RDBMS & NoSQL databases
• Strong problem-solving skills, technical troubleshooting and diagnosing
• Expected to be a role model for young engineers, have a strong sense of code quality, and enforce code quality within the team
• Excellent understanding of Debugging performance and optimization techniques
• Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
• Experience in developing any large scale Experience in cloud technologies
• Demonstrated ability to deliver in a fast-paced environment

Responsibilities:

• Experience in building scalable, responsive applications using server-side Angular 2+, HTML5, CSS3, Less/Sass, DOM, and related libraries.
• Familiarity with concepts related to data flow and component-driven architectures with practical experience based on Angular 2+.
• Experience using CSS grid, designing screens, layouts, UI/UX.
• Building responsive websites with scalability in mind.
• Knowledge of JavaScript packages, package managers, bundlers, and their use in building complex interactive experiences.
• Define user experience/ Style guides
• Experience leading development teams and architecting elegant solutions.
• Strong experience in defining and applying design standards, patterns, quality matrices depending on the solutions.
• Experienced in modern dev tools, processes, and methodologies like TDD, Unit Testing & Functional testing using Mocha, Chai, and selenium.
• Experience with accessibility-driven design and Section 508 Compliance.
• Responsibilities include implementing visual elements and their behaviors with user interactions.
• Lead a team to migrate an existing large-scale enterprise application to the Angular framework
• Utilize Angular, TypeScript, JavaScript, GraphQL, NgRx, HTML5, CSS Preprocessors (SASS), to develop dynamic and engaging applications, consistent across all browsers and platforms.
• A deep understanding of CSS pre-processing platforms, inclusive of SASS.
• Understanding of layout aesthetics
• Significant knowledge of visual aesthetic components and elements such as fonts, layout, color, graphics, etc.
• Work with an experienced set of teams and developers Writing clean, production-ready code, which will be integrated with the backend/APIs.
• Work with UI/UX designers to translate wireframes and comps into interactive HTML/CSS/JavaScript
• Work in a rapid development-to-production release environment of Java Web-based commercial applications.
• Participate in collaborative teams (Product Managers, Project Managers, System Architect, Technical Leads, QA Analysts, UX, and Developers) pursuing Agile practices, including Scrum.
•  Actively involved throughout the project lifecycle, oftentimes starting with rapid prototypes early in the design phase
• You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

Requirements:

• 3+ years of experience with UI technologies - Angular, AngularJS, JavaScript, HTML5, CSS, Typescript, JSON
• Front end technologies: Angular.js (1.x), Angular (4-12), HTML5, CSS3, jQuery, Ajax, Bootstrap
• Excellent Javascript knowledge and programming experience with ES5/ES6
• Solid understanding and development experience in Angular
• Experience consuming REST APIs
• Experience with client-side architecture and design patterns
• Awareness of cross-browser compatibility issues and client-side performance considerations
• Solid understanding and extensive experience with version control tools like Node.JS, Git Bash, npm,  yarn, grunt, bower, less, webpack, Jenkins, JIRA, git, GitLab
• Exceptional problem solving and ability to work independently
• Exceptional learning skills