Customer Care Representative

Required Skills: End-to-End Product Design Expertise, User Research & Usability Testing, Prototyping & Interaction Design, Design Systems & UI Standards, Tool Proficiency (Figma, XD, etc.)

Review Criteria

4+ years of experience in Product Design / UI/UX Design roles.

Formal education in Design (B.Des/ M.Des/ equivalent) from reputed institutes.

Proven experience working in product-based companies or fast-growing startups.

Strong portfolio showcasing product design work across web and mobile platforms. (Mandatory to share)

Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.

Strong understanding of design systems, usability principles, and interaction design.

Experience designing high-traffic consumer products is a strong plus.

Role Overview

We are looking for a Senior Product Designer to shape intuitive, engaging, and scalable user experiences across company’s digital products. You will work closely with Product Managers and Engineering teams to design seamless journeys for millions of users, turning complex user needs into simple, delightful product experiences.

This role is ideal for someone who thrives in startup-style environments, enjoys solving real user problems, and can push design thinking across the company.

Key Responsibilities

Own end-to-end product design for mobile and web experiences including concepting, wireframing, prototyping, and high-fidelity UI designs.

Translate product strategy and user requirements into powerful design solutions.

Conduct user research, usability testing, and iterate designs based on real user feedback.

Collaborate with product managers to define product flows, user journeys, and design experiments.

Work closely with engineers to ensure accurate and high-quality implementation of designs.

Build and maintain scalable design systems and UI standards.

Continuously improve UX through data-backed design decisions and A/B testing.

Key Skills

UI/UX Design

Interaction Design

Design Thinking

Prototyping & Wireframing

Design Systems

User Research & Usability Testing

• Hands-on experience in Power Management System/ EMS Application in Refinery projects.
• Experience in ZENON SCADA (COPA DATA) upgrade projects.
• Minimum 5–6 years of ZENON SCADA experience.
• Availability for 3 months on-site effective from 1st Oct 2025
• Required Manpower – 2 Engineers

Data Engineering : Senior Engineer / Manager

As Senior Engineer/ Manager in Data Engineering, you will translate client requirements into technical design, and implement components for a data engineering solutions. Utilize a deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution.

Must Have skills :

1. GCP

2. Spark streaming : Live data streaming experience is desired.

3. Any 1 coding language: Java/Pyhton /Scala

Skills & Experience :

- Overall experience of MINIMUM 5+ years with Minimum 4 years of relevant experience in Big Data technologies

- Hands-on experience with the Hadoop stack - HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline. Working knowledge on real-time data pipelines is added advantage.

- Strong experience in at least of the programming language Java, Scala, Python. Java preferable

- Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc.

- Well-versed and working knowledge with data platform related services on GCP

- Bachelor's degree and year of work experience of 6 to 12 years or any combination of education, training and/or experience that demonstrates the ability to perform the duties of the position

Your Impact :

- Data Ingestion, Integration and Transformation

- Data Storage and Computation Frameworks, Performance Optimizations

- Analytics & Visualizations

- Infrastructure & Cloud Computing

- Data Management Platforms

- Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time

- Build functionality for data analytics, search and aggregation

FULL STACK DEVELOPER

Responsibilities

• Develop interactive, user-friendly applications using the latest frameworks

• Deliver across the entire application life cycle in the stages of concept, design, build, deployment, test, and release to app stores and support.

• Collaborate with product owners and designers to translate product requirements and designs into reality

• Own and develop feature sets that involve responsive UIs and restful services to ensure a seamless user experience.

• Interact with the product, engineering, and business teams across geographies to leverage their expertise and contribute efficiently.

• Ensure that all components and the overall application are robust and easy to maintain.

• Continuously optimize and improve the application performance

• Proactively acquire knowledge of the latest industry trends and best practices in mobile technologies to implement them and educate the teams to increase the effectiveness of technology solutions.

Requirements

• B.Tech/ B.S. or M.Tech/ M.S. or equivalent in Computer Science, IT, or related field

• 2-6 years of experience

Mandatory Skills

• 2+ years of experience designing and building production-level web applications including:

• Programming knowledge in JavaScript, NodeJS

• Good knowledge in developing front-end software, with deep experience in one or more relevant

front-end frameworks (ReactJs, Angular, Vue etc.).

• Expertise in Web/mobile app development using React Native

• Experience in product development on mobile platforms using React Native

• Familiar in developing backend (JS/Node/C#).

• Basic understanding of RDBMS databases

• Working knowledge of design patterns, SOLID principles, and development best practices. Ability to

independently write code and unit test cases

• Mastery of standard frontend technologies like modern HTML, CSS, JavaScript (we use React,

Redux, Webpack, NodeJS etc.), REST, and JSON.

Desirable Skills

• ES6/7, Node, package management /webpack/parcel.

• Exposure to data modeling with any of the database technologies.

• Full stack understanding of web/mobile/API/database development concepts and patterns.

• Experience in DevOps would be a plus.

• Experience in TypeScript would be a plus.

• Excitement about the latest trends in application design

Qualifications & Responsibilities

Year of Experience : 3- 8 yrs

Location : Bangalore, Delhi, Mumbai, Pune

Work on ISO 27001 & NIST based Information Security Management System implementation and sustenance.

-          Responsible for SOX (IT Security Controls) and track the monthly/quarterly/annual control reports and drive effectiveness of SOX controls.

-          Work on Business Continuity Planning, IT Disaster Recovery as per ISO27001 & NIST requirements

-          Assess information security posture, identify the gaps/risks in the existing environment and develop solutions to mitigate the identified gaps/risk

-          Conduct Information Systems audits covering IT infrastructure assets

-          Working knowledge in security domains such as: security governance policies and procedures, risk management, compliance, access control, network security, security architecture, security incident response, disaster recovery, business continuity management, privacy and data protection

-          Experience in leveraging industry standards and frameworks such as ISO/IEC 27001, NIST CSF/800-171, etc.

-          Possesses certifications such as ISO27001 LA. CISSP, CISA certification- preferred

Why NCG?

WHO WE ARE DRIVES WHAT WE DO!

We Don't build the organization; we create an everlasting family. Our people express a sense of winning together when times are good and sticking together when times are tough.

Are you a Doer or Achiever?

Well, at NCG, our doors are Open for Doers and Achievers alike. We are a Cult where we create, innovate, learn and Contribute in a comfortable, transparent, and fair environment.

Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more!

• Experience in Business analytics, well versed with sales/marketing analytical tools.
• Experience in business consulting is a plus.
• Proven experience in sales, client communication, negotiation, marketing, data analysis, and project management.
• Good in Business Development, Marketing Operations, Sales, Product Management, Competitive Analysis, Market Research.  
• Experience in project management is a plus.                                          

• Regular at maintaining a timesheet.                             
• Will need to develop proficiency in Hubspot, Asana, Google Documents.
• Proficient in Analytical tools (Power BI, Tableau, etc).    
• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs.           
• Excellent business communication and writing skills.                     
• Excellent at web research and educating one-self about different topics.
• High aptitude in managerial skills.
• Ability to handle the intense workload, pace, and training timelines.     

• Identifying and addressing operational, financial, and technological risks within the business.
• Maintaining, testing, and improving business and systems operations.
• Building and maintaining relationships with key stakeholders.
• Identifying and capitalizing on improvement opportunities.
• Identifying innovative ways to increase customer satisfaction.
• Evaluating the performance of project teams to ensure that targets and deadlines are met.

• Communicating ideas and viewpoints to senior management.
• Acting as a liaison between business and IT groups.
• Supervising the design of new products and evaluating how these will perform on the market.
• Creating monthly performance reports.        

• Maintain a timesheet regularly.                    
• Be proficient in MS office.                     
• Develop proficiency in Hubspot, Asana, Google Documents.     
• Have excellent Email Communication Skills.                     
• Have excellent at web research and education one-self about different topics.
• Have high Aptitude and Strong Analytical Skills.
• Be good in Competitive Analysis & Online Research.                 
• To handle the intense workload, pace and training timelines.     
• Have strong written, verbal and collaboration skills.
• Have fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs, Data Entry.