Customer Care Representative

Why Middleware? 💡

Sick of the endless waiting? Waiting on code reviews, QA feedback, or that "quick call"? At Middleware, we’re all about freeing up engineers like you to do what you love—build. We’ve created a cockpit that gives engineering leaders the insights they need to unblock teams, cut bottlenecks, and let engineers focus on impact.

What You’ll Do 🎨

• Own the Frontend: Shape a product that engineers rely on daily.
• Build Stunning UIs: Craft data-rich, intuitive designs that solve real problems.
• Shape Middleware’s Look: Make our cockpit beautiful, functional, and seamless.

What We’re Looking For 🔍

• React + Typescript Pro: You know your way around these tools and have launched awesome projects.
• Passionate Builder: Hungry to grow, build, and make an impact.

Bonus Points

• Design Eye: You have a sense for clean, user-friendly visuals.
• Figma Skills: Can take a design from concept to code.
• DSA Know-how: Familiarity with data structures (graphs, linked lists, etc.).

Why You'll Love Working with Us

We’re engineers at heart. Middleware was founded by ex-Uber and Maersk engineers who know what it’s like to be stuck in meeting loops and endless waiting. If you're here to build, to make things happen, and to change the game for engineering teams everywhere, let’s chat! Ready to jump in? Explore Middleware or check out our demo.

Job Description:

- Experience with Java 4 to 8 years, Spring Boot, Microservices, Angular, Docker, and Kubernetes

Knowledge of multi-threading concepts, TCPIP, databases, and REST-based JSON APIs

- Experience with build and deployment tools: Maven, Git, JUnit

- Experience building and working with DevOps Toolchains (Github actions, Jenkins)

Experience with responsive UI development

Demonstrates great communication skills and initiative to solve problems and convey solutions to peers and product owners.

Experience with the scrum process

Experience with event-driven architecture.

Knowledge of UI testing and continuous integration

Working knowledge of TDD TDD mindset

- Pair Programming experience

Functional knowledge of the Accounts Payable domain is an added advantage.

About Tazapay Tazapay is founded by 3 seasoned professionals with extensive experience in payments, ecommerce, technology, cross border trade and high growth technology businesses. The company is financially backed by the likes of Sequoia Capital, Saison Capital, RTP Global etc. We https://tazapay.com/ are a Singapore-based b2b and payments startup enabling small and medium-sized businesses (SMBs) to conduct cross-border commerce securely. We believe the world will look very different after this pandemic, as it did after the second world war and the financial crisis of 2008. We foresee a gigantic acceleration towards digitalization. Especially in the B2B space which has lagged behind B2C peers. The pandemic will change that equation

Responsibilities

• Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance

• Participate in code and design reviews to maintain our high development standards

Partner with the product management team to define and execute the feature roadmap Translate business requirements into scalable and extensible design

• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies

• Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution

• Continuously improve code quality, product execution, and customer delight

• Willingness to learn new languages and methodologies

• An enormous sense of ownership

• Engage in service capacity and demand planning, software performance analysis, tuning and optimization

The Ideal Candidate Education

• Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems Experience

• Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications

• Deep knowledge of Linux as a production environment

• Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures

• Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++

• Proficient in OOP, including design patterns.

• Ability to design and implement low latency RESTful services

• Hands-on coder who has built backend services that handle high volume traffic.

• Strong understanding of system performance and scaling

• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability

• Data modeling experience in both Relational and NoSQL databases

• Continuously refactor applications to ensure high-quality design

• Ability to plan, prioritize, estimate and execute releases with good degree of predictability

• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks

• Passion for learning new things, solving challenging problems

Nice to have

• Familiarity with Golang ecosystem

• Familiarity with running web services at scale; understanding of systems internals and networking are a plus

• Be familiar with HTTP/HTTPS communication protocols. Abilities and Traits

• Ability to work under pressure and meet deadlines

• Ability to provide exceptional attention to details of the product.

• Ability to focus for extended periods of repetitious activity.

• Ability to think ahead and anticipate problems, issues and solutions

• Work well as a team player and help the team members to resolve issues

• Be committed to quality and be structured in approach

• Excellent and demonstrable concept formulation, logical and analytical skills

• Excellent planning, organizational, and prioritization skills

Job Types: Full-time, Permanent

Salary: upto 20LPA

• Mandatory Skills : Java, Springboot, Microservices.
• Basic knowlege of HTML and CSS
• good understanding of REST API designing as well as development using spring.
• Strong Hands on experience in Angular or React JS
• Effective in using frameworks.
• Proficient understanding of code versioning tools Git/bit bucket with Maven.
• hands on expereince in SQL

Work Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad

• J2EE
• Web services
• JSON
• JSP Servlet
• Exception handling
• Multithreading
• Rest API
• Microservices

👉 TL; DR: We at Sarva Labs Inc., are looking for Site Reliability Engineers with experience to join our team. As a Protocol Developer, you will handle assets in data centers across Asia, Europe and Americas for the World’s First Context-Aware Peer-to-Peer Network enabling Web4.0. We are looking for that person who will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams and hustle through the Main Net launch.

About Us 🚀

Imagine if each user had their own chain with each transaction being settled by a dynamic group of nodes who come together and settle that interaction with near immediate finality without a volatile gas cost. That’s MOI for you, Anon.

Visit https://www.sarva.ai/ to know more about who we are as a company

Visit https://www.moi.technology/ to know more about the technology and team!

Visit https://www.moi-id.life/ , https://www.moibit.io/ , https://www.moiverse.io/ to know more

Read our developer documentation at https://apidocs.moinet.io/

What you'll do 🛠

• You will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams to ensure an appropriate degree of automation for component assembly, deployment, and rollback strategies in medium to large scale environments
• Monitor components to proactively prevent system component failure, and enable the engineering team on system characteristics that require improvement
• You will ensure the uninterrupted operation of components through proactive resource management and activities such as security/OS/Storage/application upgrades

You'd fit in 💯 if you...

• Familiar with any of these providers: AWS, GCP, DO, Azure, RedSwitches, Contabo, Redswitches, Hetzner, Server4you, Velia, Psychz, Tier and so on
• Experience in virtualizing bare metals using Openstack / VMWare / Similar is a PLUS
• Seasoned in building and managing VMs, Containers and clusters across the continents
• Confident in making best use of Docker, Kubernetes with stateful set deployment, autoscaling, rolling update, UI dashboard, replications, persistent volume, ingress
• Must have experience deploying in multi-cloud environments
• Working knowledge on automation tools such as Terraform, Travis, Packer, Chef, etc.
• Working knowledge on Scalability in a distributed and decentralised environment
• Familiar with Apache, Rancher, Nginx, SELinux/Ubuntu 18.04 LTS/CentOS 7 and RHEL
• Monitoring tools like PM2, Grafana and so on
• Hands-on with ELK stack/similar for log analytics

🌱 Join Us

• Flexible work timings
• We’ll set you up with your workspace. Work out of our Villa which has a lake view!
• Competitive salary/stipend
• Generous equity options (for full-time employees)

The candidate will need to demonstrate previous experience of taking a client's requirements and translating them into technical specifications. The candidate will have to have previous examples of how he/she has worked with internal customers and technical peers.

The ideal candidate should have 3 to 5 years’ experience within a web application development environment.

Experience with PHP, HTML, CSS, MySQL, SOAP/REST, JavaScript, AJAX, etc. is a must. Following are the key area we are expecting you to have strong command on:

• Analytical Skills
• Algorithms

Responsibilities and Duties

• Development of software extensions to vTiger CRM/Drupal/WordPress and any other PHP based application
• Development of integration between CRM and ERP systems provided by Target Integration and any other system using their APIs
• Development and maintenance of code in Gitlab (In-house git server)
• Managing tickets and updating them regularly in Redmine (Project and Ticket Management Platform)
• Providing solutions to the pre-sales team on new projects
• Supporting the existing development team

Qualifications and Skills

• Coming up with ideas to help grow the team
• Data Structure
• Data Modelling Concepts
• Object-Oriented Design Principles and Concepts
• MVC – Pattern in Depth.
• Aware of Various other commonly used design patterns like Factory, Abstract Factory, etc.
• PHP, MYSQL, HTML, CSS, JS, JSON, Webservices
• Object-Oriented PHP
• SQL In general, Procedure, triggers, functions, etc.
• Query Designing.
• Thorough understanding of HTTP.
• Version Control (specifical git) and bug tracking software knowledge are important.

Benefits

• Linux system administration experience will be useful
• Experience of working on at least two of Joomla/Drupal/vTiger CRM or Sugar CRM is a must
• Strong understanding of relational database design
• Experience in creating professional-looking web interfaces using CSS and HTML
• Understanding of business processes
• Ideally, they should have worked on CRM/ERP/Accounting applications
• Excellent written and spoken communication skills

Job Type: Full-time