Creative Content Specialist

Job Title: Project Coordinator

Job Type: Full-Time

Location: Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. This role involves close collaboration with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1. Customer Data and Project Management

• Effectively manage customer data and related information.
• Ensure accurate documentation and organization of workflow details.
• Collaborate with the Design team to create mockups and visuals.
• Communicate design concepts and seek customer approval via email.

2. Development and Progress Tracking

• Coordinate with the Development team to ensure smooth task flow.
• Monitor project progress to ensure adherence to timelines.
• Verify websites to ensure they meet customer requirements.

3. Testing and Quality Assurance

• Work closely with the Testing Department to assess task status and identify bugs.
• Collaborate with team members to resolve identified issues.
• Conduct rigorous testing to ensure high-quality website deliverables.

4. Customer Engagement and Feedback

• Deliver beta versions of websites to customers for review and feedback.
• Collaborate with the team to implement customer-suggested changes.
• Serve as the primary point of contact for customer feedback and concerns.
• Communicate with customers via email regarding changes and updates.

5. Website Deployment and Live Process

• Manage the transition from beta to live website based on customer approvals.
• Oversee the live website deployment process for a seamless transition.
• Implement post-approval customer changes to ensure a polished final product.

6. Product Management

• Manage and upload customer and vendor product information.
• Collaborate with the team to ensure accurate product representation on the website.
• Update and maintain product details to provide current information to customers.

7. Website Maintenance and Continuous Improvement

• Facilitate day-to-day website changes and improvements to enhance user experience.
• Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

• Graduate/Post Graduate.
• IT background preferred.

Experience:

• 2 to 3 years of experience as a Project Coordinator.
• Experience in the IT sector is mandatory.

Skills:

• Strong communication skills to articulate ideas and project requirements clearly.
• Foster open and transparent communication within the project team.
• Ability to prioritize tasks and manage time efficiently.
• Capable of handling multiple tasks simultaneously without compromising quality.
• Proactive in identifying potential issues and addressing them promptly.
• Flexibility to navigate unforeseen challenges.
• Ensure accuracy in project documentation and data management.

Preferred:

Candidates from Indore are highly preferred.

Sales Team Leader – Loan Industry

Location: Andheri

Job Summary:

We are seeking a proactive and performance-oriented Sales Team Leader with strong

experience in the loan and DSA (Direct Selling Agent) ecosystem. This role involves

leading a team of loan sales executives to meet sales targets through DSAs and direct

sourcing. The ideal candidate must have hands-on experience in the loans industry, a

strong understanding of credit and documentation, and the ability to drive high-

performing sales strategies. The Sales Team Leader will also be responsible for

coaching the team, maintaining compliance, and achieving monthly business goals.

Key Responsibilities:

A. Team Leadership & Target Achievement

• Lead and supervise a team of sales executives across loan products (Personal,

Business, Home Loans, etc.).

• Set and monitor individual and team sales targets.
• Motivate and guide the team toward consistent achievement of targets and

productivity.

B. Channel & DSA Management• Source business through DSA channels, referrals

• Build and maintain strong relationships with DSAs and other sales partners.
• Ensure proper onboarding and training of new DSAs and agents.

C. Sales Execution & Customer Management

• Guide the team through the sales process – from lead generation to file login and

disbursal.

• Resolve escalations and ensure smooth customer experience throughout the

loan lifecycle.

• Support in documentation and KYC collection processes.

D. Reporting & Coordination

• Monitor and review daily sales activities, pipeline status, and lead conversions.
• Prepare MIS reports and daily dashboards for internal tracking and review.
• Coordinate with internal teams (Operations, Credit, and Disbursement) for

smooth process flow.

Required Skills & Qualifications:

• Experience: Minimum 2–4 years in loan sales with strong exposure to DSA

models

• Proven experience in products like Personal Loans, Business Loans, or Home Loans
• Strong communication, leadership, and field sales skills
• Basic understanding of credit processes and financial documentation
• Comfortable with achieving aggressive monthly sales targets

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Company: CorpCare

Title: Head of Engineering/ Head of Product

Location: Mumbai (work from office)

CTC: Annual CTC Up to 25 Lacs

About Us:  

CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.

Job Summary:  

The Head of Engineering will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.

Key Responsibilities:

- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.

- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.

- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.

- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.

- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.

- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.

- Leverage your understanding of the broking industry to guide product development and engineering efforts.

- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.

- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.

- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.

- Recruit, train, and retain top engineering talent to build a world-class development team.

- Conduct regular performance reviews and provide constructive feedback to team members.

- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.

- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.

- Prepare and present engineering performance reports to senior management and stakeholders.

- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.

- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.

- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.

Requirements:

• BE /B. Tech - Computer Science
• MBA a plus, not required
• 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
• Strong understanding of the broking industry and financial services industry.
• Proven track record of successfully managing and delivering complex software products.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience with Agile/Scrum methodologies.
• Deep understanding of software architecture, cloud computing, and modern development practices.

Technical Expertise:

• Front-End: React, Next.js, JavaScript, HTML5, CSS3
• Back-End: Node.js, Express.js, RESTful APIs
• Database: MySQL, PostgreSQL, MongoDB
• DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
• Version Control: Git, GitHub/GitLab
• Other: TypeScript, Webpack, Babel, ESLint, Redux

Preferred Qualifications:

• Experience in the broking or financial services industry.
• Familiarity with data analytics tools and methodologies.
• Knowledge of user experience (UX) design principles.
• Experience with trading platforms or financial technology products.

This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.

The ideal candidate will have at least 2 years of experience in developing scalable and responsive web

applications, and will be able to work collaboratively with other developers and stakeholders to deliver

high-quality software products.

Responsibilities

● Develop and maintain responsive and scalable web applications using React and JavaScript

● Write clean, efficient, and maintainable code that adheres to coding standards and best practices

● Collaborate with other developers and stakeholders to design and implement software solutions

that meet business requirements

● Work with UX/UI designers to implement user interfaces that are intuitive and visually appealing

● Optimize web applications for maximum speed and scalability

● Participate in code reviews, testing, and debugging to ensure that the software meets quality

standards

● Stay up-to-date with the latest industry trends and technologies, and make recommendations to

the company on how to best incorporate them into its products and services

● Proficient in client & server-side JavaScript, HTML5, CSS3 and webpack

● Competent in building single page web applications using Node.js and React Js

● Redux for state management

● Universal rendering (Client-side rendering and Server-side rendering)

● Experience with cross-browser, cross-platform, and design constraints on the web

● Experience in developing automated unit and functional tests

● Experience in an agile development process

● Solid knowledge of algorithms and design patterns

● Have a passion for quality and writing clean, readable code that scales and performs well

● Good interpersonal communication skills

Desired Candidate Profile

● At least 2 years of experience in developing web applications using React/NextJS/VueJs and

JavaScript

Required Education: B.E/B.tech/ MCA 

Required Experience: 8+ Years

Location: Ahmedabad / Pune / Bangalore/ Broda/ Rajkot

Roles and Responsibilities

• Architect and drive complex software frontend framework refactor projects that incrementally modernize areas of the application and establish new guidelines for future product features
• Work with UI/UX designers, developers, and database administrators to analyze workflows and current implementation, and make a roadmap to refactor the frontend SPA that can be delivered in an incremental manner
• Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
• Review end-user usage patterns, customer logged performance defects, and enhance page load performance based on gaps identified
• Understand application architecture, application interactions with backend applications and with other downstream systems
• Troubleshoot issues experienced by users and propose solutions

Basic Qualifications

• 8+ years of experience in implementing and driving front-end engineering and refactor projects and solutions
• Advanced level experience with SPA, modern UI fundamentals, multi-tenant application, concurrency, multithreading, and distributed system architectures
• Expert-level knowledge of JavaScript programming language
• Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, React Framework, ORM Framework NHibernate in terms of both tools and application development
• Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
• Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis

• Producing concepts for layouts and developing these concepts based on feedback given
• Executing visual design stages from concept to final hand-off to engineers
• Finishing designs to a highly detailed, professional-level (p.s. keeping the design system guidelines intact)
• Creating wireframes when required (complete with annotation) for developers to implement
• Working with developers to communicate specs, ensuring correct implementation and working through any problems encountered
• Designing web, mobile and tablet friendly applications

Desired Candidate Profile

• 3-5yrs of experience and proven track record
• Strong portfolio to be presented and defended during the interview
• Experience using tools such as Photoshop, Sketch, Illustrator, InVision, Figma
• A proactive mindset with ability to communicate designs and new ideas in a logical and pragmatic manner
• A good listener and facilitator who knows how to facilitate constructive design discussions
• Open mind for criticism and harsh feedback as and when required
• Understanding of basic front-end languages like HTML5, CSS3 will be a plus (not a requirement)
• Experience working in agile teams, with developers and Product Managers