Coupa Implementation Consultant

Job Title Sr. Business Development Manager

Function Sales – Storage & Application

Reports to Head – Business Development

Job location : Chakala - Andheri East

Role

 Prepare business development strategies by proactively researching and anticipating prospective client needs for NetApp, Commvault, Veeam, BigFix and AppScan solutions and expand our customer base.

 Actively identify and qualify potential customers through variou methods, including networking, cold calling, online research and industry events.

 Understand customer business needs and challenges and effectively present and demonstrate the value of our solutions. Conduct product demonstrations and presentations.

 Drive customer engagement, retention, and upsell opportunities by delivering high-value consultative solutions.

 Stay up to date on market trends, competitor activities and customer needs.

 To work closely with the Sales operations team to drive solution designs, working on requirement documents for proposals, contracts/agreement closures and deal closures.

 Maintain accurate and up-to-date records of all sales activities in the company's CRM system.

– Desired Skills

 Excellent communication, presentation, interpersonal, negotiation and closing skills.

 Ability to work independently and as part of a team.

 Willingness to travel as needed.

 Strong understanding of the software sales cycle

 Strong understanding of: Storage & Data Management (NetApp) / Backup & Recovery (Commvault, Veeam) / Endpoint & Patch Management (BigFix)

 Excellent leadership, negotiation, and stakeholder management skills.

 Strong business acumen with experience in strategic account planning.

Desired Experience & Qualification

 5-12 years of front-line sales experience with at least 2 years of relevant product experience.

 Bachelor’s degree in engineering / IT / Management / MBA (Sales / Marketing) preferred.

Strong Product Designer, with focus on B2C Products

Mandatory (Experience): Must have 6+ YOE in Product Design (both UI and UX) with atleast 3+ years in B2C companies

Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)

Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies

Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)

Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies

Mandatory (Leadership): Must have atleast 2 years of experience leading a team of designers

Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study

Mandatory (Note 2): CTC is inclusive of 5%variable

Strong Engineering Manager / Lead Profiles

Mandatory (Experience 1) - Must have 8+ years of overall Software Engineering/Development experience

Mandatory (Experience 2) - Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management

Mandatory (Experience 3) - Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)

Mandatory (Experience 4) - Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS

Mandatory (Experience 5) - Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.

Mandatory (Experience 6) - Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality

Mandatory (Company) - Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred

Mandatory (Note) - This role will be 80% team management and 20% IC (hands on coding required)

• Manage Denial procedures
• Process guidelines management

Key Performance Areas:

• Applying patient and insurance payments and corresponding contractual adjustment/write[1]offs/Offset for all bill types to accounts.
• Electronic scanning of Explanation of Benefits
• Preparing and processing credits and patient and insurance refunds and posting.
• Resolving misdirected payments and returning incorrect payments to sender.
• Copies any zero payments (denial) to the appropriate Patient Account representative for follow-up and post.
• Appealing both denied or underpayments.
• Correct and most debit/credit adjustments of misapplied payments to ensure accurate and timely reporting of accounts.
• Claim scrubbing and Claim submission
• Posting of Electronic Remittance Advice (ERA)
• Knowledge of Durable Medical Equipment is recommended

Skills required:

• Analytical skills
• Typing speed- at least 40 wpm
• MS office skills- MS excel proficiency is preferred
• Eye for details- error-free work
• Fair skills of English language knowledge and understanding
• Domain knowledge on medical billing is preferred but not mandatory

Educational Qualification & Work Experience

• Graduation in any stream
• Additional certification in typing, a medical prescription will be preferred

Individual abilities:

• Willing to work in night shift
• Self- driven/ self-starter
• Problem-solving ability- proactive approach to finding solutions
• Good interpersonal ability
• Career-oriented