Content Writer

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Job Summary:

We are seeking a highly motivated and experienced IT Talent Acquisition & HR Executive to join our dynamic HR team. The ideal candidate will be responsible for sourcing, attracting, and hiring top IT talent for our organization and carrying out day-to-day HR-related tasks. This role requires a deep understanding of the IT industry, exceptional communication skills, and the ability to manage the end-to-end recruitment process and through knowledge of HR processes.

Key Responsibilities:

IT Talent Acquisition:

• Identify and source IT professionals through various channels including job boards, social media, professional networks, and direct outreach.
• Review resumes, conduct phone screens, and evaluate candidate’s technical skills.
• Schedule and coordinate interviews between candidates and tech leads, ensuring a smooth and efficient process.
• Maintain a pool of potential candidates for future openings, and build long-term relationships with high-potential candidates.
• Process onboarding, and ensure a seamless transition for new hires.
• Track and report key recruitment metrics, such as time-to-fill, cost-per-hire, and candidate satisfaction.
• Promote the company’s reputation as an employer of choice by showcasing our culture, values, and work environment.
• Ensure all recruitment practices are in line with legal requirements and company policies.

HR executive:

• Support employee inquiries related to compensation, benefits, and leave management.
• Coordinate with vendors for HR-related tasks.
• Contribute to developing and implementing HR strategies and initiatives assigned by the Operations Manager.
• Participate in HR policy implementation, HR software implementation, and employee engagement activities.
• Display an attitude of being a friendly person.
• Good knowledge of Google spreadsheets, Google Docs, MS Teams, and HR software.
• Excellent Written and Verbal communication in English

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Information Technology, or a related field.

Experience:

• Minimum of 2 years of experience in IT recruitment, preferably in an in-house or agency setting.
• Proven track record of successfully filling IT roles across various levels, from junior to senior positions.

Skills:

• Strong knowledge of IT roles, technologies, and industry trends.
• Excellent communication and interpersonal skills.
• Proficiency in using Applicant Tracking Systems (ATS) and other HR tools.
• Ability to manage multiple tasks and prioritize effectively.
• Strong analytical skills with the ability to track and interpret recruitment data.
• Innovative approach to Employee engagement.
• Ability to develop KRAs and KPIs for each role.

Personal Attributes:

• Results-driven with a strong sense of urgency.
• Highly organized with attention to detail.
• Ability to work independently and as part of a team.
• Strong ethical standards and a commitment to confidentiality.

Expert FIORI / UI5 programmer

THIS IS A CONTRACT JOB (FREELANCE OPPORTUNITY)

·        Able to configure and customize standard S/4 Hana FIORI apps (Transactional, Factsheets. Analytical),

·        Has worked on Over View Pages and creating Analytical Fiori Apps

·        Customize Existing Custom Developed UI5 Applications

·        Working with the Standard FIORI app and their Enhancements

·        Able to work with ECC/S4 as a backend using Restful services

·        Strong Communication and presentation skills as will be required to work closely with CXOs on their reporting requirements.

·        Able to Work closely with the ABAP team to design and build backend services.

Responsibilities:

• Draft proposal portions such as introduction, overview, project approach, and cover letter
• Draft proposal template to hand off to subject matter expert and writing teams
• Develop and execute consistent company identity through document templates, letterhead, and logo usage
• Lead proposal team on RFP, RFQ, award submittals, and roster application responses
• Synthesize proposal materials into final client-ready package
• Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
• Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
• Ensuring documents are secure and up to company standards
• Facilitating the proposal review process

What you will bring:

• Responsible for coordinating proposals
• Coordinate and maintain team documentation efforts for responses to RFPs
• Analyze requirements and ensure that proposals meet requirements
• Edit and rewrite proposals, including creating templates and boilerplate text
• Draft proposals and communicate across teams to get input and meet deadlines

What you need to have:

• Proven experience in augmenting customer experience and ratings at a company
• Ability to work independently.
• Prior experience or deep understanding of Omni-channel business strategies.
• Strong Understanding/ keen interest in technology/ automation.
• Strong interpersonal Skills
• Proven Experience in managing teams.
• Excellent Written and Spoken Communication Skills
• Hands on experience in managing teams and getting results.
• Should have worked on integrating a CRM for a company.
• Strong analytical abilities and an empirical thought process.
• Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
• Keen interest and prior experience in building systems and processes from the ground up.
• Deep understanding of business and business metrics
• Ability to stretch long hours.
• Proactive approach to business problems.
• Candidates with prior marketing experience are preferred.
• Excellent problem identification and solving abilities.
• Inquisitive bent of mind.
• Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
• Should exhibit strong leadership abilities.
• Should understand Web Technologies.
• Tier 1 B-Schools with 6 to 8 years’ experience.
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Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations

Key responsibilities

• Defines and owns the end to end production support process for our applications
• Takes accountability for issue resolution within defined SLAs
• Obsesses about system quality and customer experience
• Establishes a culture of doing detailed RCAs to get to the bottom of every issue
• Partners with development teams (internal and external) to prioritize issues
• Partners with infrastructure team for infra planning based on projected production load
• Tracks issues through to closure with development teams and customers Internal Use--Confidential
• Takes actions to prevent issues from recurring
• Earns trust of the users dependent on production support
• Maintains knowledge bases for issue management
• Communicates with organizational leadership on issues, statuses, and performance against KPIs
• Hires and operates a high–performing team

KPIs

• # of reported issues
• # of open issues
• MTTR
• SLA compliance
• % of incident reduction based on permanent fixes/automation/utilities
• Customer satisfaction score