Content Writer

Strong Consumer Insights / CX Analytics / Product Insights profile (behavioral/user/product/UX analytics)

Mandatory (Experience 1): Must have 3+ years of experience in Consumer Insights, CX Analytics, Product Analytics, UX Research, or Behavioral Data Analysis, working on B2C digital products (web/app) with a focus on understanding user behavior and improving customer experience

Mandatory (Experience 2): Hands-on experience in analyzing user journeys, funnels, and behavioral data, including clickstream analysis, cohort analysis, or session-level insights using tools such as Google Analytics, Mixpanel, Amplitude, CleverTap, Firebase, ContentSquare, or similar platforms.

Mandatory (Experience 3): Experience working in cross-functional environments (Product, Design, Business, Research teams), contributing to insight generation, problem framing, and solution validation based on behavioral and customer data.

Mandatory (Skills 1): Strong understanding of behavioral patterns, funnel drop-offs, engagement metrics, and user journey analysis, with the ability to connect data signals to real user problems.

Mandatory (Skills 2): Ability to synthesize quantitative data with qualitative research inputs (user interviews, field research, usability studies), and translate them into clear problem statements or actionable insights.

Mandatory (Skills 3): Working knowledge of SQL and Excel, with ability to extract, analyze, and interpret data; familiarity with data visualization or reporting tools (Tableau, Power BI, Looker, etc.) for storytelling is preferred.

Mandatory (Skills 4): Understanding of hypothesis-driven thinking and basic experimentation/A/B testing concepts, including interpreting results and distinguishing between correlation and causation.

Mandatory (Skills 5): Strong analytical thinking and structured problem-solving skills, with the ability to challenge assumptions, validate insights, and build logical narratives for stakeholders.

Mandatory (Domain / Company): Experience in B2C / consumer-facing organizations (fintech, e-commerce, edtech, digital platforms, or similar) with exposure to customer journey and digital behavior analytic

• 4+ yearsof working experienceas a PHP developer
• User authentication and authorization between multiple systems, servers, and environments
• Experience with PHP web frameworks including CodeIgniter and Cake
• Proficient knowledge of web technologies including HTML, CSS, JavaScript, jQuery, AJAX, etc.
• Experience with building restful JSON web services.
• Ability to manage projects.
• Familiarity with SQL, PostgreSQL databases
  
  

Responsibilities

• PHP developer who will play a key role in our web development projects.
• Design and develop the front end of the website and its architecture.
• Design and manage the website’s back end, including database and server integration.
• Contribute to all phases of the development lifecycle
• Modify or improve existing websites to make them more interactive and engaging.
• Solve complex performance problems and architectural challenges

Additional Skills

• Good knowledge ofjs, APIs, and Google mapsis a plus.
• Strong analytical, problem-solving, and troubleshooting skills.

• Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
• Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
• Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
• Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.

• Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
• Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
• Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

· Participate in the entire application lifecycle, focusing on coding and debugging

· Write clean code to develop functional web applications

· Troubleshoot and debug applications

· Perform UI tests to optimize performance

· Manage cutting-edge technologies to improve legacy applications

· Collaborate with Front-end developers to integrate user-facing elements with server- side logic

· Gather and address technical and design requirements

· Provide training and support to internal teams

· Build reusable code and libraries for future use

· Liaise with developers, designers and system administrators to identify new features

· Follow emerging technologies

YourMauka.com is a fast paced SaaS marketplace for management professionals for faster hiring. Our mission is to reduce the hiring time significantly, enabling visionary creators to create their dream team quicker.

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside UI designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside UI designers for web design features.
• Seeing through a project from conception to finished product.
• Well versed in finding, understanding and using appropriate APIs according to business needs.
• Developing with best coding practices aiming at code not being the bottleneck for poor system performance.
  
  Skills and Requirements:
  • Strong organizational and product management skills.
  • Proficiency with server-side languages such as PHP (laravel)
  • Familiarity with database technology such as MySQL
  • End to end ownership of Product Development and Product mindset.

As front-end engineer, you’ll be responsible for end-to-end development of products and services that align with business objectives.

Work Culture

1. Grow your skills, experiment with cutting edge technologies and tools
2. An environment that encourages creative thinking and limits red tape
3. Collaborate with fellow engineers, product management, clients and end users
4. Execute responsibilities effectively and honestly

Skills and Experience

1. Minimum 5 years of javascript development experience
2. In-depth understanding of javascript and reactjs
3. Experience in designing effective data structures and algorithms
4. Experience in object-oriented and functional programming paradigms
5. Experience in consuming REST web services.
6. Experience and understanding of any backend framework would be a plus
7. Experience with version control and project management tools
8. Excellent oral and written communication (english + 1 local language)
9. Analytical and problem-solving skills
10. Familiarity with any cloud service provider - aws/digital ocean/azure

Signs you would be a good fit

1. You enjoy crafting elegant, well-tested solutions, not just delivering working code
2. You have logical and well-researched opinions on existing and new technologies, and relish the learnings and challenges of working on different platforms and products
3. You have an entrepreneurial mindset
4. You are a quick learner with proven reasoning skills
5. You explore beyond your resume

About Eloquent Studio Pvt Ltd

Team of 1-10 people

Located in Pune, Maharashtra, India

DUTIES & RESPONSIBILITIES 

• Own & lead full cycle development: design, implementation, testing & debugging for an automotive product.
• Create conceptual system designs, assess risks, conduct design trade studies, and develop a product that meets feature requirements for integrating sensor, processing and software systems. 
• Lead innovative system development projects with responsibility for achievement of cost, schedule, and technical requirements, with an eye toward technology maturation, transition, and follow on work. 
• Generate comprehensive engineering documentation.
• Responsible for end-to-end system firmware development to include power management, boot loaders, scheduling, RTOS and /or bare metal implementations.
• Troubleshoot and resolve complex software problems in embedded real-time systems.
• Source code development, review & maintenance (C/C++).
• Dive into & take ownership of critical design issues.
• Analyse & propose solutions for performance bottlenecks.
• Address all aspects of technology readiness, including manufacturability. 
• Help build robust methodology and processes to deliver the technology to products. 

REQUIRED SKILLS & EXPERIENCE 

• Experience in embedded architecture, external interfaces, product constraints, along with ability to develop architectures / features that meet these constraints while providing new value for the platform. 
• Experience in system architecture, operating system, device architecture, hardware design.
• Strong background in software methodology & full cycle development (Design, implementation, testing & debugging).
• Expertise in embedded microcontrollers’ architecture.
• Expertise in software designing and programming in C/C++ is a must.
• Algorithm modelling, benchmarking, implementation & digital signal processing.
• Understanding of hardware & software co-verification & emulation platforms
• Experience in understanding hardware, clock-level issues, bridges, delays, interrupts, clock gating, polling etc. 
• Experience with lab instrumentation like oscilloscope, logic/ protocol for debugging embedded systems at HW level. 
• Bachelors | Masters degree in Computer Science or Electronics &  Communication engineering with 2-5 years of relevant experience is a must.

1. The person will be required to generate new business from international markets (B2B, B2C),Business directory..
2. Well Skilled in writing the initial drafts and proposal based on te client requirements.
3. Candidates should have relevant experience in selling Mobile App development and web, ERP services in domestic and overseas markets.
4. Understand Technical requirement of customer, Making presentation to client
5. Developing Sales Projection Plan
6. Good Knowledge of Upwork Linkedin and other bidding portals to get the new prospects and close the deals
7. Candidate should have good experience in End to End Sales i.e. from lead Generation to closure of prospects
8. Candidate must have sound technical knowledge of Android, iOS and Web Application, latest trends in mobile & Web technology
9. Candidates should have exp in reaching out to B2B and B2C prospects.
10. Candidates should have excellent communication  skills, good selling attitude, and be result oriented.
11. Candidates should be self motivated to achieve the sales target.