Content Manager

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Job description

Job Title: Accountant (Zoho Books Experience)

Job Type: Full-Time

Work Mode: Work From Home (WFH)

Experience: 3–5 Years

Salary: Up to ₹20,000 per month

Company Name: Estabizz Fintech Private Limited

Job Overview

We are looking for a detail-oriented and experienced Accountant with hands-on experience in Zoho Books to manage our billing, collections, and compliance processes. The ideal candidate should have strong knowledge of accounting practices, GST filing, and billing management, along with the ability to coordinate with internal teams and clients regarding payments and invoices.

Key Responsibilities

·       Prepare and send invoices and quotations & engagement contracts with clients.

·       Maintain and manage the complete billing cycle.

·       Ensure accuracy in billing records and financial documentation.

·       Collections & Payment Follow-ups

·       Follow up with clients for pending payments and overdue invoices.

·       Maintain collection records and track outstanding receivables.

·       Communicate professionally with clients to resolve payment delays.

·       Address and resolve billing-related disputes with customers.

·       Coordinate with internal teams to correct billing discrepancies.

·       Work with the legal team in cases of prolonged outstanding payments.

·       Maintain documentation related to payment recovery cases.

·       Accounting & Compliance

·       Maintain financial records using Zoho Books.

·       Process monthly employee salaries.

·       Prepare and file GST returns and ensure tax compliance.

·       Assist in reconciliation and financial reporting when required.

Required Skills

·       Hands-on experience with Zoho Books.

·       Strong knowledge of GST filing and compliance.

·       Experience in accounts receivable, invoicing, and collections.

·       Ability to work independently in a remote work environment.

·       Proficiency in Excel and accounting software.

·       Strong organizational and documentation skills.

Qualifications: Bachelor’s degree in Accounting, Finance, Commerce, or related field (B. Com preferred).

Regards

Radhika Sharma

HR Manager

Estabizz fintech private limited

We are seeking a dynamic and results-driven IT Staffing Sales Specialist with a strong background in SaaS sales.The ideal candidate will have a proven track record of building client relationships, generating new business, and driving revenue growth in the IT/Cybersecurity/Analytics/Product engineering staffing and SaaS domains For India/APAC Region.

This role requires a combination of strategic thinking, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Client Acquisition & Account Management: Identify, target, and secure new clients for IT/Cybersecurity/Analytics/Product engineering staffing services.

Build and maintain strong relationships with key stakeholders, including HR leaders, hiring managers, and decision-makers in SaaS companies.

Sales Strategy: Develop and execute a sales plan to achieve revenue targets. Leverage market insights to identify opportunities and position IT staffing solutions effectively within the SaaS industry.

SaaS Sales Expertise: Leverage your experience in SaaS sales to understand client needs and align staffing solutions with their technology objectives. Collaborate with clients to identify skill gaps and provide tailored staffing solutions, including contract, contract-to-hire, and direct placement services.

Networking & Business Development: Attend industry events, trade shows, and networking opportunities to build the company’s presence in the IT and SaaS sectors. Maintain a strong pipeline of prospects and consistently achieve or exceed sales quotas.

Collaboration & Reporting: Work closely with recruitment teams to ensure client requirements are met with high-quality candidates. Prepare and deliver sales reports, forecasts, and presentations to management.

Qualifications & Skills Bachelor’s degree in Business, Marketing, IT, or a related field (preferred).

Minimum of 3–5 years of experience in IT IT/Cybersecurity/Analytics/Product engineering staffing sales and SaaS sales. Proven ability to meet and exceed sales targets and quotas.

Strong understanding of IT roles, technologies, and industry trends, especially in SaaS. Exceptional negotiation, presentation, and interpersonal skills. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales automation software.Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications Established network of clients in the SaaS or IT industry. Knowledge of workforce management, talent acquisition, and recruitment trends. Experience with MSP (Managed Service Provider) or VMS (Vendor Management System) environments is a plus.

Founding engineer for a stealth startup building social media application for parents. Full stack developers with a spike on front end (specifically React Native) preferred. Immediate hiring need. Please specify notice period.

Responsibilities

> Selecting features, building and optimizing classifiers using machine

> learning techniques

> Data mining using state-of-the-art methods

> Extending company’s data with third party sources of information when

> needed

> Enhancing data collection procedures to include information that is

> relevant for building analytic systems

> Processing, cleansing, and verifying the integrity of data used for

> analysis

> Doing ad-hoc analysis and presenting results in a clear manner

> Creating automated anomaly detection systems and constant tracking of

> its performance

Key Skills

> Hands-on experience of analysis tools like R, Advance Python

> Must Have Knowledge of statistical techniques and machine learning

> algorithms

> Artificial Intelligence

> Understanding of Text analysis- Natural Language processing (NLP)

> Knowledge on Google Cloud Platform

> Advanced Excel, PowerPoint skills

> Advanced communication (written and oral) and strong interpersonal

> skills

> Ability to work cross-culturally

> Good to have Deep Learning

> VBA and visualization tools like Tableau, PowerBI, Qliksense, Qlikview

> will be an added advantage

About Thriving Springs:

Have you ever wondered, what does it take to succeed at the workplace ? Is it only technical skills or do behavior skills also play a role ?

Research suggests that 85% of job success depends on soft and behavioral skills and this is where Thriving Springs plays a critical role by helping organisations, teams and individuals build these skills and unlock their highest potential and achieve an all round success. It does this by assessing current levels of soft and behavioral skills and then helping in growing them through Thriving Springs’s innovative smart platform that combines the power of emotional intelligence (EI) with artificial intelligence (AI) and machine learning (ML).

Why join Thriving Springs ?

While there are many companies however , companies that are built with a clear purpose and mission to take humanity forward are rare. Thriving Springs - An Edtech startup is one of the pioneers in driving human productivity, fulfilment and success forward through empowering millions of working professionals globally with soft and behavioral skills and assisting them in the flow of work. Thriving Springs is leading a world wide and purpose led movement to drive success at the workplace and we invite you to join this fun and adventurous journey with us.

Culture, Rewards and Benefits:

A great culture is created when everybody in the company has great opportunities, creates meaningful impact and contributes to good of society - Larry Page - Founder - Google

The founders of Thriving Springs come from Google and have built a Google like culture within Thriving Springs where each and every team member experiences freedom and autonomy to pursue their ideas that have deep impact and will shape the future of workplace learning. The culture at Thriving Springs is deeply rooted in emotional intelligence where there is emphasis on collaboration, empathy and winning together as one team.

The members will receive an attractive total compensation package including a competitive fixed salary, performance bonuses and ESOPs translating into non-incremental gains as the company grows into a potential unicorn. In addition, every member will receive medical and health insurance plus a special allowance to use gym and yoga services. In addition every member will get a sponsored subscription of audible to pursue their own learning journey.

Qualifications:

• BTech/BE in computer science, electrical, electronics or related fields

• 2+ years of front end development experience

• High emotional intelligence, empathy and collaborative approach.

• Experience in Angular/React Javascript frameworks, CSS, HTML5, Bulma etc

• Experience with developing rich dynamic front end applications using Angular and CSS frameworks like BulmaCSS, Angular Material, Bootstrap, etc.
• Should be a quick learner to keep up with the pace of the ever changing world of technology as the candidate will get excellent exposure to the latest and trending Cloud based SaaS technologies and best practices while working with varied customers based across the globe.

Responsibilities:

• Develop web applications covering end to end software development life cycle right from writing UI code using Angular, AngularJS
• Good eye for detail to develop UI interfaces
  
  
  Contact me at seven three three seven four eight five zero nine six.

Devops engineer :

Roles and Responsibilities

• 3+ years of experience in Infrastructure setup on Cloud, Build/Release Engineering, Continuous Integration and Delivery, Configuration/Change Management.
• Good experience with Linux/Unix administration and moderate to significant experience administering relational databases such as PostgreSQL, etc.
• Experience with Docker and related tools (Cassandra, Rancher, Kubernetes etc.)
• Experience of working in Config management tools (Ansible, Chef, Puppet, Terraform etc.) is a plus.
• Experience with cloud technologies like Azure
• Experience with monitoring and alerting (TICK, ELK, Nagios, PagerDuty)
• Experience with distributed systems and related technologies (NSQ, RabbitMQ, SQS, etc.) is a plus
• Experience with scaling data store technologies is a plus (PostgreSQL, Scylla, Redis) is a plus
• Experience with SSH Certificate Authorities and Identity Management (Netflix BLESS) is a plus
• Experience with multi-domain SSL certs and provisioning a plus (Let's Encrypt) is a plus
• Experience with chaos or similar methodologies is a plus

Experience : 3-7 Years
Job Location : Pune/Remote (only India)
Notice Period : ASAP
Work Timings : 2.30 pm-11:30 pm IST