I just wanted to touch base with you regarding a search for the newest member of our Professional Services team.
Find the job details below and if interested, share an updated copy of your resume.
Consulting Engineer Role | Location: REMOTE
We are looking for candidates who have strong development background along with Systems Architecture experience and want to make their career in Consulting Engineering, This role isn't limited to application development or support but more Consulting, Architectural designing/High Availability system designing, Solutioning, Migration, Optimization, customer handling, etc.
Shift Timing:
You will get an opportunity to work with Global customers (APAC, EMEA, and North America) So this would require you to work in monthly rotational shifts.
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As a Senior Technical Writer, you will produce high-quality documentation that
contributes to overall success of our products. You will join a team of talented tech
writers who work collaboratively with developers, quality engineers, product
managers, and usability experts to make our products easier to use. You get to work
with some of the best minds in the industry at a place where opportunity lurks
everywhere and in everything.
Responsibilities
Your responsibilities are as follows.
• Work with internal teams to obtain an in-depth understanding of the product
and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is
appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyse existing and potential content, focusing on reuse and single-sourcing
opportunities
• Create and maintain the information architecture
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 3 Years of experience in technical content writing
• Knowledge of IT services, Mobile Platforms and Mobility Solutions
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily
understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Exceptional and proven written communication and organization skills
• Flexibility and willingness to take on new responsibilities
• Ability to work independently on projects with little supervision
• Excellent time management
• Effective communicator
• Team player
Company Overview:
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.
We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.
- Design and solution new integrations/APIs and update existing API functionalities (enhancements or bugfixes) on Integration Services like Logic Apps, BizTalk, SSIS, Stream Sets etc.
- Identify opportunities, propose & implement solutions to improve integrations/middleware solution delivery process efficiency, KPI performance, customer experience and deliver value.
- Ability to guide and train developers on Integration/API tools as required and provide coaching and mentoring.
- Ability to lead design, development, testing, deployment of integrations using Azure Services.
- Ability to lead the Integration solutions for various SaaS/Market standard programs and complex project delivery with the help of Integration developers.
- Ability to design & develop integration frameworks considering all relevant artefacts including, security, governance, error handling, requirement traceability and access management.
- Strong analysis and communication skills. Able to manage conflict and misalignment within the team and with the business.
- Dedicated to project or product work for the majority of the year working in business and functional natural teams and establish Cross-Org performance management including effective participation in natural teams
- Presenting the changes to the Integration CoE and landscape managers during the Design review, Code review, Delivery Review and Pre-CAB/CAB meetings to receive required approvals.
- Strong engagement skills, working with stakeholders at all levels on regular basis; Ability to pro-actively engender a strong sense of community and team working.
- Expected to play a pivotal role in onboarding and building new cloud-based integration/API solutions, streamline and standardize the interfaces.
- Should be able to take ownership of deliverables and conduct reviews review board and seek signoffs
- Desired Skills and Experience.
- University degree or college diploma in Computer Sciences or related major Excellent communication skills – both verbal and written University degree or college diploma in Computer Sciences or related major.
- 8+ years programming and software development experience 6+ years .NET programming experience 4+ years BizTalk development experience
- Strong understanding of EAI, SOA, and ESB architecture Strong understanding of and experience with Object Oriented design and development Solid understanding of enterprise integration patterns
- Solid understanding of software development patterns.
Experience: 4+ Years
Job Location: Remote
Work timings : 2.30 pm -11.30 pm
Assisting the development manager with all aspects of software design and coding.
Attending and contributing to company development meetings.
Learning the codebase and improving your coding skills.
Writing and maintaining code.
Working on minor bug fixes.
Monitoring the technical performance of internal systems.
Responding to requests from the development team.
Gathering information from consumers about program functionality.
Writing reports.
Conducting development tests.
Required Skills
- Knowledge of basic coding languages including C++, HTML5, and JavaScript.
- Basic programming experience.
- Knowledge of databases and operating systems.
- Good working knowledge of email systems and Microsoft Office software.
- Ability to learn new software and technologies quickly.
- Ability to follow instructions and work in a team environment.
- Detail-oriented.
Customer Success Engineer
Who We Are
HeadSpin is a startup organization, and we are revolutionizing the way developers test, monitor, and optimize their applications. The company is building a first-of-its-kind global mobile device cloud platform that allows apps to instantaneously run on real devices across global mobile carrier networks. HeadSpin provides powerful, actionable, data which pinpoint any problems in the app and enable developers to fix these issues before launch. HeadSpin integrates seamlessly with your development workflow and requires no changes to your app. The HeadSpin mobile platform is now in 80 countries and 140 cities worldwide, supporting over several hundred cellular networks and over 2,000 mobile devices. Using HeadSpin’s service, developers can launch products with the confidence that their applications will work in all the conditions that their users will experience. HeadSpin is funded by Google Ventures, Nexus Venture Partners, ICONIC, Danhua Capital, and other blue-chip investors.
About the Role
You should be a tech-savvy Customer Success Engineer who wants to help build our client base and increase customer satisfaction through providing post-sales technical support. You should be able to satisfy client queries in a timely manner and train clients to use our products as well as work with the sales team to increase sales. To be successful as a Customer Success Engineer, you should have excellent technical skills and knowledge, have previous software development experience (noted below), as well as sales ability and interpersonal skills. If this sounds like you, then we should connect! Your role may involve traveling (when appropriate) to a client’s business and provide training for their staff. You will also assess issues that arise, form a conduit between customers and product and service teams. You will provide customer feedback and insights about the effectiveness of our services provided. You’ll help ensure that customers are fully utilizing our platform through tech workshops, writing sample scripts, and providing additional product knowledge. If you love working with customers and thinking on your feet, then we want to talk to you!
What You'll Do
- Work with customers to ensure onboarding, user adoption, retention, and overall success
- Impart technical leadership and direction on all aspects of HeadSpin’s products and services
- Assist in training customers on using HeadSpin to troubleshoot real-time performance issues
- Track accounts to identify churn risk and work proactively to eliminate that risk
- Ensure any account issues are resolved quickly, utilizing resources from across Technical Support, Sales, Engineering, etc.
- Function as the voice of the customer and provide internal feedback on how HeadSpin can better serve our customers
- Maintain and gain knowledge of the languages and technologies supported by HeadSpin
What You Need
- 3+ years’ work experience in a software development role, or a customer-facing role such as technical customer success, account management, pre-sales engineering, or technical consultant role
- Experience successfully managing customer engagements to completion and customer satisfaction
- Proven record of professional customer service in a high growth environment
- Willing to get your “hands dirty” and troubleshoot or code solutions when needed
- Proficient understanding of Web/Mobile app development and architecture including common test automation tools like Appium, Selenium, XCUITest, UIAutomator, Espresso, etc.
- Comfortable working in a Linux/Mac environment and using Rest APIs
- Experience working in at least one of these programming languages (Java, Python, Go, C++)
- Strong ability to align technical concepts and features to business needs
- Bachelor’s Degree in Computer Science or similar fields
- Able and willing to travel as the job requires
- Job Title:- Microsoft Tech Lead
- Location:- CG Road, Ahmedabad(Mobile and flexible), WFH is available, sometime you have to come attend business meetings
- Education:- No bar in Education
- Desired Skills:- ASP.Net, C#, Database Design, MySQL, MSSQL, Bootstrap, SQL Server
- Experience: - 05 yrs. to 06 yrs.
- Number of Vacancy:- 01
- Job Timing:- Flexible Time
- Interview Process: - 2 round, First round is Telephonic, Second round is face to face only.
Job Description
Responsibilities:-
- Plan, lead and deliver the software development cycle.
- Lead technical team and solve their day to day issues.
- The successful candidate would lead a team of 6-10 developers.
- Handle ongoing projects as well as new projects.
- Guide or mentor new team members and existing members.
Skills Requirement
- Experience in Microsoft ASP, C#, SQL server, MS SQL, Bootstrap, database design and github.
Who can Apply
- Education : No bar
- Experience : Good to have: BFSI domain and professional certification
Office Location: Goregaon Mumbai
Position description: 2+ years of experience in database development.
Primary Responsibilities:
- Understand requirements from front end applications developers
- Write advanced queries, stored procedures, cursors, functions & triggers
- Conduct code reviews
- Work with high-traffic application servers
Required Skills:
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.
Functional: MSSQL Development - TSQL, Stored Procedures, & Triggers, Advance Queries, Optimization, Indexes, Joins, Database Design, JIRA.
Job Title: |
Senior Cloud Service DBA |
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Department & Team |
Technology |
Location: |
INDIA |
Reporting To: |
Senior DBA – Team Lead |
Role Purpose: |
This role will be a mix of project, BAU and innovation and will encompass typical database administration duties that you may expect in a large-scale telecommunications environment: performance tuning, replication, database design, backups, high availability, encryption, security, configuration etc.
1. Network Services Team – Responsible for IP Network and its associated components 2. Infrastructure Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases 4. Cloud Architect Team – Delivering future strategy, ongoing cloud performance optimisation.
The DBA function forms part of Client’s Tier 3 support function and works closely with the internal NOC, Service Desk, Infrastructure, IP Networks and Cloud Architect teams. To enable the business in achieving its stated objectives by assisting the other technology teams to achieve world-class benchmarks of customer service and support.
To highlight, a key requirement of the role will be involvement in defining our future strategy around database modernisation in the cloud.
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Responsibilities: |
Operations · Involved in new solutions design discussions and to recommend suitable, secure, performance optimised database offerings based on business requirements · Ensure all databases in the AWS and Azure are configured for performance, scale and high availability where required · Take responsibility of modernisation of Clients database estate in the cloud, leveraging open source technologies and cloud native hosting platforms · Drive innovation by constantly reviewing latest public cloud platform database service releases such as Babelfish in AWS to fast track adoption of native services · Ensure security considerations are at the forefront when designing and managing database solutions · Optimise query performance · Ensure all key databases have deep insight monitoring enabled to enable improved capabilities around fault detection · Perform regular database maintenance when required and ensure databases are backed up according to agreed RTO / RPO information · Maintenance work to be planned meticulously to minimise/eradicate self-inflicted P1 outages · Monitoring database costs regularly and identify strategies to minimize cost as part of internal FinOps practices · Ability to provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues · Provisioning, deployment, monitoring cloud environment using automation tools like Terraform |
Skills & Experience: |
Certifications: · SQL Server Database Administration - REQUIRED · AWS Certified Solutions Architect Associate – Highly Desirable · AWS Certified Database Specialty – REQUIRED · Azure Database Administrator Associate – Highly Desirable
Skills & Experience: · Ideal candidate has been supporting traditional server based relational databases for over 8 years who then transitioned into AWS and Azure public cloud for the last 5 years · SQL Server / MSSQL 2008 / 2012 / 2014 / 2016 / 2017 / 2019 (including Always-On and Analysis Services) · Postgres / MYSQL as standalone and managed service platforms · Strong database migration experience (Particularly MSSQL to open source and leveraging AWS native platforms including RDS, Athena, Aurora) · Extensive AWS experience in a commercial environment, architecting database best practices · Strong experience supporting AWS / Azure based datalake/data warehouse environments. Required to support internal BI teams · Solid experience and understanding which workloads are best suitable for which specific database platforms in AWS and Azure · Extensive experience and understanding of database security, including appropriate encryption and authentication best practices · Good working knowledge of Microsoft Power BI · Good knowledge of Azure cloud database services · Any working experience around non-relational databases (internally hosted or managed service such as DynamoDB in AWS will be favoured) · Good working knowledge of Windows and Linux Server Operating Systems · Excellent presentation skills to both an internal and external audience · The ability to share and communicate your specific expertise to the rest of the Technology group
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Behavioural Fit: |
· Professional appearance and manner · High personal drive; results-oriented; make things happen; “can-do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and a global mindset · Sense of humour
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Role Key Performance Indicators: |
· Design and deliver repeatable, best in class, cloud database solutions · Pro-actively monitor service quality and take action to scale operational services, in line with business growth · Generate operating efficiencies, to be agreed with Infrastructure Services Manager · Establish a “best in sector” level of operational service delivery and insight · Help creates an effective team · Continuous improvement
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