Cloud Engineering / Ops Lead – AWS Application Support,

We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.

Key Responsibilities

• Review, validate, and optimize existing Terraform code and AWS infrastructure.
• Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
• Design, build, and support secure, scalable, and highly available AWS environments.
• Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
• Lead infrastructure testing, performance tuning, and production readiness activities.
• Drive deployment and operationalization of the platform in the Production environment.
• Implement cloud governance, security, monitoring, and FinOps best practices.
• Troubleshoot and resolve complex cloud infrastructure issues.

Required Skills & Experience

• 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
• Proven experience designing, deploying, and managing AWS production environments.
• Strong hands-on experience with Terraform and Infrastructure-as-Code.
• Experience with CI/CD pipeline automation and DevOps practices.
• Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
• Experience in performance optimization, reliability, and cloud cost management (FinOps).
• Strong scripting and automation skills.
• Experience integrating enterprise applications through APIs and secure connectivity patterns.

We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.

Key Responsibilities

• Review, validate, and optimize existing Terraform code and AWS infrastructure.
• Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
• Design, build, and support secure, scalable, and highly available AWS environments.
• Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
• Lead infrastructure testing, performance tuning, and production readiness activities.
• Drive deployment and operationalization of the platform in the Production environment.
• Implement cloud governance, security, monitoring, and FinOps best practices.
• Troubleshoot and resolve complex cloud infrastructure issues.

Required Skills & Experience

• 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
• Proven experience designing, deploying, and managing AWS production environments.
• Strong hands-on experience with Terraform and Infrastructure-as-Code.
• Experience with CI/CD pipeline automation and DevOps practices.
• Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
• Experience in performance optimization, reliability, and cloud cost management (FinOps).
• Strong scripting and automation skills.
• Experience integrating enterprise applications through APIs and secure connectivity patterns.

Preferred Skills

• Experience supporting AI/GenAI, chatbot, or multi-agent platforms.
• AWS Certifications (Associate/Professional).
• Banking or Financial Services domain experience.

Cloud Infrastructure Engineer – BANG | 10+ Years

Location: Bangalore

Experience: 10+ Years

Job Description:

• Design, implement, and manage cloud infrastructure across AWS/Azure/GCP environments.
• Strong experience in cloud architecture, compute, storage, networking, and security.
• Manage VMs, VPC/VNet, load balancers, DNS, DHCP, firewalls, and IAM.
• Hands-on experience with Windows/Linux servers, VMware, virtualization, and infrastructure operations.
• Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools.
• Monitor infrastructure performance, availability, and capacity using tools such as Grafana, Prometheus, or CloudWatch/Azure Monitor.
• Handle incident management, troubleshooting, disaster recovery, backup, and high-availability requirements.
• Work with cross-functional teams to support cloud migration, infrastructure upgrades, and production environments.
• Ensure infrastructure follows security, compliance, and operational best practices.

Must-Have Skills:

Cloud Infrastructure | AWS/Azure/GCP | Networking | Linux/Windows | VMware | Terraform | Ansible | DNS/DHCP | IAM | Monitoring | Backup & DR

Required Skills:

• Strong experience in Site Reliability Engineering (SRE) and DevOps practices.
• Hands-on experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI/CD.
• Strong knowledge of AWS, Azure, or GCP cloud platforms.
• Experience with Docker, Kubernetes, and container orchestration.
• Hands-on experience with Terraform, Ansible, or other Infrastructure as Code (IaC) tools.
• Experience with monitoring and observability tools such as Prometheus, Grafana, Splunk, ELK, or Datadog.
• Good scripting skills in Python, Bash, or Shell scripting.
• Understanding of SLI, SLO, SLA, error budgets, and service reliability.
• Experience in incident management, troubleshooting, root-cause analysis (RCA), and production support.
• Knowledge of system performance monitoring, capacity planning, high availability, and disaster recovery.
• Experience with Linux/Unix administration and networking fundamentals.
• Familiarity with Agile methodologies, Git, and automated deployment practices.

Cloud Engineers – 2nd Shift – 4+ Years Experience

Required Qualifications:

• Strong experience in AWS infrastructure components and operational management (e.g., EC2, S3, VPC, IAM).
• Proficiency in IaC tools such as Terraform and/or CloudFormation.
• Solid scripting skills in Python, Bash, or equivalent for automation tasks.
• Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, ELK).
• Familiarity with network fundamentals: DNS, firewall rules, virtual networks.
• Strong troubleshooting mindset and experience resolving production-level issues.
• Excellent documentation and communication skills to maintain system knowledge and collaborate with teams.

Preferred Qualifications:

• AWS certifications (e.g., SysOps Administrator).
• Experience with containerization (Docker, Kubernetes/EKS/ECS).
• Exposure to CI/CD tooling like Terraform, DevOps, GitHub Actions, or any other DevOps tools.
• CI/CD pipeline, infra pipelines.
• AWS services like compute, network, storage, security.
• Migration experience like Discovery/Assessments, TA, Infra Design.

Associate Platform Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 0.6-2 years (Excluding Intership)

Shift Timing: 2 PM to 11 PM IST

About Company

It is driving the electric mobility revolution through cutting-edge software, infrastructure, and professional services. Our technology empowers utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale safely, efficiently, and sustainably. With a global footprint spanning three continents and operations in 13 countries, we are passionate about shaping the future of sustainable transport.

Operating over 70,000 charge points globally, It is driving the transition toward cleaner, smarter, and more efficient mobility. The India team serves as a critical operational hub, supporting global platforms focused on decarbonization, digitalization, and scalable infrastructure growth.

At this company, we value purpose-driven individuals who want to make a meaningful impact and help create a cleaner, smarter, and more connected world.

Role Overview

It is seeking a Platform Engineer! We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Their engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1+ years of experience as a Site Reliability Engineer, DevOps/ Technical project coordinator role.
• Proven experience of DevOps, Platform Engineer, SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers
• Manage and maintain AWS cloud infrastructure to ensure high availability, scalability, reliability, and performance of the EV charging platform.
• Use Terraform (Infrastructure as Code) to automate infrastructure provisioning, configuration, and environment management.
• Configure and manage load balancing to distribute traffic efficiently across platform services, improve application availability, and eliminate performance bottlenecks.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Job Title : Senior AWS DevSecOps & AI Platform Engineer

Experience Required : 5+ Years in AWS / Cloud Engineering

Terraform Experience : 4+ Years

Location : Gurugram

Work Mode : Onsite

Employment Type : Full-time

About the Role :

We are looking for an experienced Senior AWS DevSecOps & AI Platform Engineer with strong expertise in AWS cloud infrastructure, Kubernetes, Infrastructure as Code (IaC), CI/CD automation, cloud security, and database administration.

The ideal candidate will be responsible for designing and maintaining secure, scalable, reliable, and cost-efficient cloud environments while supporting microservices-based applications and implementing DevSecOps best practices. The role also involves building and deploying AI agents using Amazon Bedrock and Bedrock AgentCore, along with managing enterprise development and collaboration tools.

Mandatory Skills :

AWS (EC2, EKS, ECS, Lambda, S3, CloudWatch), Kubernetes, Terraform, Jenkins, Bitbucket Pipelines, CI/CD, DevSecOps, AWS Security Services (IAM, WAF, GuardDuty, Security Hub, KMS, Secrets Manager), Microservices, Helm, PostgreSQL, Oracle SQL, RDS, Jira, Confluence, Amazon Bedrock, Bedrock AgentCore, AWS Networking, and Cloud Cost Optimization.

Key Responsibilities :

• AWS Cloud Infrastructure : Design, implement, and maintain AWS infrastructure with a focus on scalability, availability, security, reliability, and cost optimization.
• Microservices & Containerization : Manage and support distributed microservices architectures, including deployment, monitoring, troubleshooting, performance optimization, service meshes, and API gateways.
• Kubernetes Administration : Administer and optimize Kubernetes clusters, including Amazon EKS and self-managed environments, covering upgrades, networking, workload management, scaling, and resource optimization.
• Cloud Security & Compliance : Implement and manage AWS security services, including IAM, GuardDuty, Security Hub, WAF, KMS, Secrets Manager, AWS Config, and CloudTrail.
• DevSecOps Implementation : Integrate security testing, vulnerability scanning, container security, and compliance-as-code tools into CI/CD pipelines.
• CI/CD & Source Control : Manage Bitbucket repositories, branching strategies, permissions, and Bitbucket Pipelines. Build and optimize Jenkins pipelines using declarative and scripted approaches.
• Infrastructure as Code : Develop and maintain Terraform modules, manage remote state and workspaces, detect infrastructure drift, and implement reusable infrastructure provisioning practices.
• Database Administration : Provision, manage, secure, and optimize AWS RDS databases, particularly PostgreSQL and Oracle, including backups, replication, patching, performance tuning, and migrations.
• Jira & Confluence Administration : Manage projects, workflows, automation rules, permissions, user access, spaces, schemes, and plugins.
• Monitoring & Reliability : Define and monitor SLIs, SLOs, and SLAs; implement observability best practices; and participate in incident management, root cause analysis, and post-incident reviews.
• AI Agent Development : Design, build, and deploy AI agents using Amazon Bedrock and Bedrock AgentCore, including agent runtime, memory, tools, gateway integration, identity and access management, guardrails, and lifecycle management across environments.
• Cloud Connectivity : Support hybrid cloud connectivity using AWS Direct Connect, VPN, and Transit Gateway.
• Cost Optimization : Apply FinOps practices to monitor cloud expenditure, optimize resource utilization, and improve infrastructure efficiency.
• API Integrations : Integrate third-party APIs while implementing authentication, rate limiting, error handling, and webhook management.

Required Skills & Qualifications :

• 5+ years of hands-on experience with AWS cloud services, including EC2, ECS, EKS, Lambda, ALB, CDN, S3, CloudWatch, Amazon Bedrock, and Bedrock AgentCore.
• Strong understanding of AWS networking, multi-account strategies, landing zone architecture, and hybrid connectivity.
• 4+ years of practical experience with Terraform, including module development, remote state management, workspaces, drift detection, and state operations.
• Extensive experience administering Kubernetes, preferably Amazon EKS, including Helm, Kustomize, operators, RBAC, network policies, autoscaling, and multi-tenancy.
• Proven experience managing distributed microservices, service meshes, API gateways, and inter-service communication.
• Strong knowledge of AWS security services, including IAM, Service Control Policies (SCPs), WAF, KMS, Secrets Manager, AWS Config, and CloudTrail.
• Experience implementing least-privilege access, zero-trust principles, and cloud security compliance controls.
• Hands-on experience integrating DevSecOps tools such as Snyk, Trivy, Checkov, and SonarQube into CI/CD pipelines.
• Understanding of OWASP security principles, CIS benchmarks, vulnerability management, and container security.
• Proficiency in Bitbucket repository administration, branch permissions, and YAML-based Bitbucket Pipelines.
• Strong experience developing and maintaining Jenkins CI/CD pipelines, shared libraries, plugins, and build agents.
• Experience administering AWS RDS databases, particularly PostgreSQL and Oracle SQL, including backup, replication, performance tuning, and migration activities.
• Experience administering Jira and Confluence, including workflows, permissions, automation, and plugin management.
• Working knowledge of Azure services, particularly Web Apps and Logic Apps/Workflows.
• Practical experience with Amazon Bedrock, including model invocation, guardrails, and AI agent development and deployment using Bedrock AgentCore.
• Understanding of third-party API integration, authentication mechanisms, rate limiting, error handling, and webhook management.
• Familiarity with FinOps practices and cloud cost optimization.

Good-to-Have Skills :

• Additional Azure experience, including networking, Azure SQL Managed Instance, and Azure Kubernetes Service (AKS).
• Hands-on experience with AI-driven Development Lifecycle (AI-DLC) methodologies and tools such as Kiro.

Relevant certifications, such as :

• AWS Certified Solutions Architect
• AWS Certified DevOps Engineer – Professional
• AWS Machine Learning or Generative AI certifications
• Certified Kubernetes Administrator (CKA)
• HashiCorp Terraform certifications

Ideal Candidate Profile :

The ideal candidate is a hands-on cloud and DevSecOps professional who can manage enterprise-scale AWS infrastructure, automate deployments, strengthen security controls, troubleshoot complex distributed systems, and support AI agent development. Strong problem-solving skills, an automation-first mindset, and the ability to collaborate across development, security, and infrastructure teams are essential.

This is a senior role in our Application & Database Modernization pillar, on a specific mission: leading a large-scale VMware-to-AWS migration and landing it in production. VMware estates are exactly where modernization programs go to stall — sprawling dependency graphs, undocumented workloads, and a hypervisor bill that grows while the migration deck gathers dust. Our customers need that estate moved, cut over, and retired, on a date in the contract.

You'll lead the design and implementation of the target infrastructure: Landing Zones built to AWS best practices, EKS-based container platforms, Infrastructure as Code across the stack with Terraform and CloudFormation, and HA, DR, security, and backup strategies that hold up in production. Aedeon absorbs the discovery, dependency-mapping, and validation grind that would otherwise consume the project's first two quarters. You own the judgment calls, architecture tradeoffs, cutover sequencing, risk decisions and you carry them through to production. You'll also mentor engineers and shape long-term infrastructure strategy with customer stakeholders. If you want your migration experience to end in retired VMware clusters rather than revised project plans, this is the role.

What you will do?

• Lead the design and implementation of infrastructure for a large-scale VMware-to-AWS migration — from discovery through production cutover.
• Architect and build secure, scalable, and highly available AWS environments, including Landing Zones that follow AWS best practices.
• Design and implement containerized application platforms on Amazon EKS; exposure to ECS is a plus.
• Implement Infrastructure as Code using Terraform and AWS CloudFormation.
• Define and enforce best practices across security, backups, high availability (HA), disaster recovery (DR), monitoring, and operations.
• Enable configuration management using tools such as Ansible, Chef, or similar.
• Build CI/CD pipelines and manage the complete build and release lifecycle for customer applications.
• Drive automation across provisioning, deployment, and operational workflows.
• Retire legacy infrastructure and land cloud-native architectures in its place.
• Improve and maintain DevOps platforms: Jenkins, Git repositories, monitoring, and observability stacks.
• Provide L3-level support for complex infrastructure and platform issues.
• Work with stakeholders on technical strategy and long-term architecture.
• Mentor engineers, contribute to talent evaluation, and support team development.

What are we looking for?

• 6+ years of hands-on DevOps experience, with strong expertise in designing and managing cloud infrastructure.
• Strong experience in VMware-to-AWS migration projects or large-scale infrastructure migrations.
• 4+ years of Terraform and CloudFormation for Infrastructure as Code (IaC).
• 4+ years in configuration management, systems engineering, and managing production-grade infrastructure.
• Solid Linux and/or Windows administration background.
• Deep understanding of AWS services, including VPC, EC2, IAM, EKS, ECS, RDS, S3, Backup, CloudWatch, etc.
• Experience with Kubernetes (EKS), ECS, and Docker in production environments.
• Hands-on experience designing HA, DR, security, and backup strategies.
• Experience with Landing Zone setup, multi-account strategy, and AWS governance frameworks.
• Proficiency in Git with a strong understanding of branching and merging strategies.
• Experience with CI/CD pipelines, automation, and operational tooling.
• A problem-solving mindset that's proactive and oriented toward reliability, performance, and scalability.

You will be preferred if

• Experience across multiple cloud platforms (AWS, Azure, GCP).
• AWS certifications such as Solutions Architect Associate/Professional or DevOps Engineer Professional.
• Exposure to data platforms such as Amazon EMR, Redshift, Lake Formation, and SageMaker.
• Experience designing cloud architectures at an L3/Architect level.

As a DevOps Engineer at YOYO, you'll own the infrastructure and delivery backbone that keeps our platform running as we grow. You'll build the CI/CD, cloud infrastructure, and observability that let a small, fast-moving team ship confidently and you'll keep our AI and data workloads reliable and affordable at scale. This is a hands-on role with real ownership: you won't be maintaining someone else's setup, you'll be shaping ours. You'll work closely with the backend, AI/ML, and data teams to make deployment boring, incidents rare, and scaling a non-event.

If you are Interested DM me on LinkedIn - Saquib Mundagnur

 What You'll Own

CI/CD & developer experience - Build and maintain fast, reliable CI/CD pipelines so engineers ship multiple times a day with confidence. - Make the path from commit to production simple, safe, and repeatable, with sensible automated testing, rollbacks, and release controls.Cloud infrastructure & IaC - Own our cloud infrastructure (AWS/GCP) end to end, managed as code (Terraform or similar) — no click-ops. - Design for scale and cost-efficiency as store and conversation volumes grow.

Containers & orchestration - Run our services on containers/Kubernetes: deployments, autoscaling, networking, and resource management. - Support the specific needs of AI/ML workloads, including GPU-backed inference and batch processing for the speech pipeline.

Reliability & observability (SRE) - Own uptime, performance, and incident response — monitoring, logging, tracing, alerting, on-call, and blameless postmortems. - Define and defend SLOs; keep the platform dependable as it scales across clients.

Data & pipeline infrastructure - Support the infrastructure behind large-scale, edge-to-cloud data movement and processing (audio ingestion, ASR/AI pipelines, analytics). - Keep data workloads reliable, performant, and cost-aware.

Security & compliance - Bake security into the platform: secrets management, IAM/least-privilege, encryption in transit and at rest, network hardening, and vulnerability management. - Support compliance readiness (including India's DPDP Act and enterprise-client security requirements) for a product that handles sensitive customer conversations.

Cost & scale - Own cloud cost visibility and optimization; make scaling decisions that balance reliability and spend. 

What You'll Bring - 6+ years in DevOps, SRE, platform, or infrastructure engineering, running production systems at meaningful scale.

- Strong hands-on experience with a major cloud provider (**AWS or Azure or GCP**) and Infrastructure-as-Code (**Terraform** or equivalent).

- Solid experience with **containers and Kubernetes** in production. - Experience building and owning **CI/CD** pipelines (e.g. GitHub Actions, GitLab CI, Jenkins, Argo, or similar).

- Comfort with a scripting/automation language (Python, Go, or Bash) and a strong automation-first mindset.

- Real experience with **observability** (Prometheus/Grafana, ELK, Datadog, OpenTelemetry, or similar) and running incident response / on-call.

- A security-conscious approach — secrets, IAM, encryption, and least-privilege as defaults. - Startup temperament: ownership, pragmatism, and a bias to automate and ship. - Based in or willing to relocate to Bangalore, and up for an onsite/hybrid, in-person team

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 6 Month-2 years (Excluding Internship)

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
• Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.