Cloud Engineer

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

1. Best Place to Work 2023 by Great Place to Work®

2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

3. NASSCOM Emerge 50 Award in 2014

4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for A highly skilled Full Stack .NET Developer with strong hands-on experience in C#, .NET Core, ASP.NET Core, Web API, and Microservices Architecture. Proficient in developing scalable and high-performing applications using SQL Server, NoSQL databases, and Entity Framework (v6+). Recognized for excellent troubleshooting, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional and international teams, including US counterparts.

Technical Skills

· Programming Languages: C#, TypeScript, JavaScript

· Frameworks & Technologies: .NET Core, ASP.NET Core, Web API, Angular (v10+), Entity Framework (v6+), Microservices Architecture

· Databases: SQL Server, NoSQL

· Cloud Platform: Microsoft Azure

· Design & Architecture: OOPs Concepts, Design Patterns, Reusable Libraries, Microservices Implementation

· Front-End Development: Angular Material, HTML5, CSS3, Responsive UI Development

· Additional Skills: Excellent troubleshooting abilities, strong communication (verbal & written), and effective collaboration with US counterparts

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· 2-5 years of experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills

· Strong hands-on experience on C#, SQL Server, OOPS Concepts, Micro Services Architecture.

· Solid experience on .NET Core, ASP.NET Core, Web API, SQL, No SQL, Entity Framework 6 or above, Azure, Applying Design Patterns.

· ·Strong proficiency in Angular framework (v10+ preferred)and TypeScript & Solid understanding of HTML5, CSS3, JavaScript

· Skill for writing reusable libraries & Experience with Angular Material or other UI component libraries

· Excellent Communication skills both oral & written.

· Excellent troubleshooting and communication skills, ability to communicate clearly with US counter parts

Preferred Skills (Nice to Have):

· Self – Starter with solid analytical and problem- solving skills.

· Willingness to work extra hours to meet deliverables.

· Understanding of Agile/Scrum Methodologies.

· Exposure to cloud platform like AWS/Azure

Why join us?

· Work with a passionate and innovative team in a fast-paced, growth-oriented environment.

· Gain hands-on experience in content marketing with exposure to real-world projects.

· Opportunity to learn from experienced professionals and enhance your marketing skills.

· Contribute to exciting initiatives and make an impact from day one.

· Competitive stipend and potential for growth within the company.

Employee Benefits

1. Culture:

i. Open Door Policy: Encourages open communication and accessibility to management.

ii. Open Office Floor Plan: Fosters a collaborative and interactive work environment.

iii. Flexible Working Hours: Allows employees to have flexibility in their work schedules.

iv. Employee Referral Bonus: Rewards employees for referring qualified candidates.

v. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

i. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

ii. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

i. GMC and Term Insurance: Offers medical coverage and financial protection.

ii. Health Insurance: Provides coverage for medical expenses.

iii. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

i. Company-sponsored family events: Creates opportunities for employees and their families to bond.

ii. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

iii. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

i. Company-sponsored outings: Organizes recreational activities for employees.

ii. Gratuity: Provides a monetary benefit as a token of appreciation.

iii. Provident Fund: Helps employees save for retirement.

iv. Generous PTO: Offers more than the industry standard for paid time off.

v. Paid sick days: Allows employees to take paid time off when they are unwell.

vi. Paid holidays: Gives employees paid time off for designated holidays.

vii. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

i. L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.

ii. Mentorship Program: Offers guidance and support from experienced professionals.

iii. Job Training: Provides training to enhance job-related skills.

iv. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

v. Promote from Within: Encourages internal growth and advancement opportunities.

Job description

1.Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
2.Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods 2. Organize and Plan Inventory storage area. Co-ordinate, Maintain and monitor the receipt and dispatch of goods.
3. Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements.
4.Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
5.Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
6.Plan and track the shipment of final products according to customer requirements.
7.Keep logs and records of warehouse stock, executed orders etc.

Rolehttps://www.naukri.com/logistics-executive-jobs">Logistics Executive

Industry Typehttps://www.naukri.com/fmcg-jobs">FMCG

Functional Areahttps://www.naukri.com/procurement-supply-chain-jobs">Procurement & Supply Chain

Technical Skills Required:

• A graduate in computers or Engineering from a reputed university. 
• Hands-on experience in Microsoft C#.Net technology.
• Hands-on experience in C#, WPF, MVVM architecture
• Knowledge of TCP/IP socket programming is a plus
• Strong in OOPs concept & SQL Server.
• Windows desktop application, Dot Net, C#, Entity Framework, WPF, XAML, Unity3D.
• Building structural and architectural domain knowledge, Automobile domain knowledge
• Microsoft certification on Azure (blob storage)
• Fair understanding of HTML, CSS, Web Application, Windows Store App, Design Patterns

Experience Required: 5 -10 yrs.

Job location: Sec-62, Noida

Work from office (Hybrid)

Development Platform: Backend Development- Java/J2EE, Struts, Spring, MySQL, OWASP

Job Brief:

Requirements:

·      5+ years of experience in developing distributed, multi-tier enterprise applications, APIs.

·      Fully participated in several major product development cycles.

·      Solid background in design, OOP, object, and data modelling.

·      Deep working knowledge of Java, Struts,Spring, Relational Database.

·      Experience in design and implementation of service interface and public APIs.

·      Actively involved/writing codes in current project.

·      Development knowledge and experience of working with AWS, Azure etc. will be an added plus.

·      Clear Understanding and Hands on experience on OWASP Top 10 Vulnerability standards like XSS, CSRF, SQL injection, session hijacking, and authorization bypass vulnerabilities.

·      Find and resolve the security concerns on the product/application.

·      Good Documentation, reporting, Strong communication, and collaboration skills with various levels of executives from top management to technical team members across the organization.

·      Strong self-starter who can operate independently.

1. Min 3 yrs of experience in Software Development
2. 2+ yrs of experience in Blockchain & Hyperledger experience is a must
3. Good experience with Microservices, Docker, Kubernetes, Devops, and Cloud Technologies.
4. Experience with Java / Golang / Python / Nodejs / ROR / C# or any OO Language.
5. Nice to have CHFA or CHFD certifications 

We are scaling rapidly in user engagement (reached 150K+ daily transactions within 3 months of beta launch), and if you're looking to deal with scale, this is for you.

About Trago.in: We are a neo-trading platform where one can trade their opinions on real-time events across politics, Sports. We are building in a super-interesting category with a focus on things happening around you and giving the audience a platform to earn from opinions and knowledge.

We are a seed-funded company with marquee investors from across the globe and an amazing set of co-founders from the premier institutes of India.

To know more about us, please visit: www.trago.in

Responsibilities:

* Build the APIs and internal mechanisms of the Trago backend across all our services.

* Architect and guide building end-to-end systems optimized for speed and scale.

* Build and lead engineering teams to achieve product roadmap milestones.

* Oversee the research and development of new products and technologies.

* Be available for troubleshooting in case of backend emergencies.

Requirements:

* Bachelors in Computer Science or any Engineering domain with experience in Software Programming.

* 2-5 years of experience building large-scale software applications.
* Highly proficient with Java and knowledge of the many intricacies of Spring Boot.

* Proficient with MongoDB and Redis.

* Knowledge of Aerospike, and other databases would be a bonus. Good understanding of distributed systems (servers, databases, etc.).

* Positive and solution-oriented mindset and comfort working in a highly agile, intensely iterative software development environment.

What's in for you?

* Work directly with founders

* Freedom to experiment and get creative.

* Be Yourself, every day.

* Build for scale - We are building Trago with a mindset to scale to 100 mn+ customers in 3 years. We are presently doing 150K transactions a day, which we will scale by 100x in one year.

Responsibilities:

• Supporting system design, development, and maintenance
• Taking responsibility for personal technical quality standards within the team
• Assisting in defining structured practices, especially in source code management, building, and deployment
• Optimizing applications for maximum speed and scalability
• Taking initiatives to build better and faster solutions to the problems of scale

Requirements:

• Experience with NodeJS for at least 3-5 years
• Experience with technologies such as Docker, Kubernetes, and AWS
• Experience with other programming languages such as Go, Python, and Java
• Experience being in a leadership/ mentorship position for 2-3 years
• Should have built systems that have scaled to at least ten thousand users
• Should have an open mind to learn and experiment with new technologies as our needs change