Client Servicing Manager

Job description

LXL Ideas transforms education through innovative programs and events. We are looking for an Inside Sales Manager to drive sales of subscriptions and memberships to schools and promote participation in our educational events.

Role Overview:

The ideal candidate will be responsible for lead generation and building a pipeline of high-quality prospects. As a manager, you will oversee the inside sales team and act as a strategic partner, focusing on long-term sales strategies.

Key Goals:

• Achieve Sales Targets: Meet or exceed sales quotas and targets set by the company, often measured in terms of revenue, number of deals closed, or new business acquired.
• Generate Leads: Identify and qualify potential business clients through various methods such as cold calling, email campaigns, and social media outreach.
• Build and Maintain Relationships: Develop strong relationships with key decision-makers within client organizations to facilitate long-term business partnerships and repeat sales.
• in: Implement strategies to ensure high levels of customer satisfaction and loyalty, aiming to reduce churn and increase upsell opportunities.
• Expand Market Share: Identify and penetrate new market segments or geographic areas to broaden the company’s customer base.

Responsibilities:

• Lead Generation: Research and identify potential leads, conduct outreach to prospects, and create opportunities for initial contact and engagement.
• Sales Presentations: Conduct virtual or in-person presentations and demonstrations of products or services to potential clients, highlighting the value and benefits relevant to their needs.
• Proposal Development: Prepare and deliver tailored proposals, including pricing and contract terms, that address the specific requirements of each client.
• Negotiation and Closing: Negotiate terms and conditions of sales agreements, handle objections, and close deals to achieve sales targets.
• CRM Management: Use Customer Relationship Management (CRM) software to track interactions, manage the sales pipeline, and maintain accurate records of client communications and progress.
• Market Research: Stay informed about industry trends, competitor activities, and market conditions to effectively position the company’s products or services.
• Collaboration: Work closely with marketing, customer service, and product teams to ensure alignment in messaging, support, and delivery of client solutions.
• Reporting: Provide regular updates and reports on sales activities, pipeline status, and performance metrics to management.
• Customer Service: Address and resolve any issues or concerns from clients promptly and professionally to ensure a positive experience and ongoing relationship.
• Training and Development: Continuously improve sales skills and product knowledge through training, workshops, and self-study to stay competitive and effective in the role.

Qualifications:

• Bachelor’s degree or equivalent experience.
• 2-3 years of relevant management experience.
• Excellent communication skills.
• Strong team player.
• Self-starter with a proactive approach.

An Inside Sales Executive in a B2B environment needs to be highly motivated, persuasive, and skilled in relationship-building to succeed in this dynamic and challenging role.

• Candidate with knowledge in Upwork, freelance,PPH, Guru or other business portals would be preferred.
• Candidate should have hands on Experience on Lead Generation,Business Development, Strategic Selling. Solution Selling etc
• Good Communication skills
• Expertise on Graphics, Web Technologies, Mobile & IT domain.
• Must be good with negotiation skills, converting leads & generation business.
• Lead generation for Graphics design ,website design, Website Development, Mobile Apps development
• Negotiating and presenting creative work to clients

Job Title: Backend Developer

Job Description: We are seeking a skilled Backend Developer to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining the server-side logic, databases, and APIs of our applications. Key responsibilities include collaborating with cross-functional teams to develop scalable and efficient backend systems, troubleshooting and resolving issues, and staying updated on industry trends. Proficiency in programming languages such as Python, Java, or Node.js, along with experience in database management and API development, are essential for success in this role. Strong problem-solving skills, attention to detail, and a passion for creating robust and high-performance backend solutions are highly valued.

Requirements:

Proficiency in one or more backend programming languages (e.g., Python, Java, Node.js)

Experience with database management systems (e.g., MySQL, PostgreSQL, MongoDB)

Knowledge of RESTful API design and development

Familiarity with cloud services (e.g., AWS, Azure) is a plus

Strong problem-solving and troubleshooting skills

Collaborative mindset with excellent communication skills

Ability to work in a fast-paced and dynamic environment

Responsibilities

• Research industry-related topics (combining online sources, interviews, and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

Requirements and skills

• Proven 2-3 Years of work experience as a Content Writer, Copywriter or similar role
• Finance Domain preferred.
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines

Bachelor or Master in Marketing, English, Journalism or related field

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Responsibilities

Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

Bachelor's degree in Graphic Design or related field 3-5 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work

• Proven experience as a Full Stack Developer or similar role with 2+ years of experience.
• Experience developing desktop and mobile applications
• Strong knowledge of at least one back-end languages (preferably Python/Ruby/ Node.js) and JavaScript frameworks (e.g. Angular, React)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Database design and management, including being up on the latest practices and associated versions
• For us, security is of utmost importance - You understand security concepts deeply and write code to protect us and our users.
• Should be able to architect robust Restful APIs
• Proactive, Strong Result orientation (propose solutions based on product capabilities) and Creativity.
• Good knowledge and understanding of the product development life cycles.
• Good verbal and written communication skills (Advanced English)
• Ability to work independently and as part of a team

The ideal candidate will have a passion for technology and software building. Attention to detail and an analytical mind are essential qualities in this role. You will have to works on both technical and design aspects of software projects. A proactive approach to problem-solving as well as a detailed understanding of coding is essential. If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.

• Experience in Microsoft .NET technologies such as .NET Framework, .NET CORE, .NET 5, ASP.NET, ASP.NET CORE, .NET Standard.
• Experience in Designing, Modelling and Development of Database using SQL Server, MySQL, MariaDB, PostgreSQL.
• Working experience of TSQL, SPs, functions, Optimization techniques, Indexes etc.,
• Hand on experience on Creating RIA (Rich Internet Application) with HTML5, CSS, Java script, jQuery, AJAX and Telerik tool kit.
• Strong knowledge of Object-Oriented Design Methodologies and design patterns.
• Deep knowledge in WPF, WCF, LINQ, Multithreading, WebSocket, Asynchronous, Parallel Programming
• Knowledge on Cloud Architecture, Azure, AWS Services, containerization strategy micro services.
• Knowledge on SVN, GIT, markdown, latex is must.
• Hands on experience in Linux or Unix is an added advantage.
• Good to have knowledge on Go, Angular, React.
• Good to have knowledge on CI/CD/CT environment with unit test automation, pipeline-based code deployments etc

• Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Waterfall and Agile methodologies.
• Effective in working independently and collaboratively in teams with excellent written and verbal communication skills.
• Describe and document technical design, specifications of software product features
• Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities.
• Responsible and interfacing with Client/Project Manager, Development, Architecture, QA teams to collect and execute the requirements.
• Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines.

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc
• Ability to perform under pressure.
• Very Good technical & communication skills to be exhibited in all the roles to be performed
• Candidates are expected to be creative and innovative in providing complex enterprise integration solutions to large financial institutions across the Globe.
• Ability to adapt quickly and manage difficult situations while remaining upbeat and positive always.
• Hands-on experience in revamping any existing software into new business effective and user-friendly applications by solving complex technical problems / known issues with new systems.
• Must have functional experience in designing applications to develop integrated solutions for voice & multi-media related applications.