Chief Agentic Systems Architect

We are hiring a Chief Agentic Systems Architect 

WHAT YOU’LL DO

AGENT‑OPERABLE SYSTEM ARCHITECTURE

• Decompose legacy monoliths into agent‑readable, modular systems with strict boundaries and single responsibility
• Lead incremental modernization using the Strangler Pattern, wrapping legacy logic in modern, contract‑driven interfaces
• Enforce SOLID principles, Dependency Injection, and Hexagonal Architecture to ensure deterministic AI execution and low regression risk

AGENTIC FRAMEWORK & MCP LEADERSHIP

• Architect and maintain the agent context layer: standardized Skills, Rules, and Commands for AI‑driven engineering workflows
• Build and operate Model Context Protocol (MCP) servers exposing legacy APIs, services, and databases as typed, secure, AI‑consumable tools
• Own contract‑first API design as the primary interface between human intent and autonomous agent execution

ENGINEERING GOVERNANCE & AI QUALITY CONTROL

• Act as architectural gatekeeper for AI‑generated pull requests, ensuring scalability, security, and long‑term maintainability
• Mandate test‑driven development (TDD) and characterization testing to preserve legacy behavior during refactoring
• Monitor and optimize agentic reasoning loops to balance cost, speed, and architectural integrity

WHAT WE’RE LOOKING FOR

• 15+ years in software architecture, platform engineering, or technical leadership
• Proven experience modernizing large, undocumented legacy systems
• Deep hands‑on expertise with TypeScript, .NET, and Node.js
• Strong background in API design, distributed systems, and modular architectures
• Practical experience with agentic development, MCP, LLM tooling, or AI‑assisted engineering

Read This Before Anything Else

We have 6 developers who can ship. What we don't have is someone who turns that into a real engineering function: real architecture, real leverage, real AI-driven advantage. If that gap sounds like an opportunity rather than a headache, you're in the right place. If it sounds like a lot of undefined work with no playbook handed to you, this one probably isn't for you. That's completely okay. There are plenty of great roles that fit differently.

About CraftMyPlate

CraftMyPlate is Hyderabad's go-to platform for food experiences for micro-events: house parties, birthdays, office celebrations, festive gatherings, and more. We're building the operating system for how India discovers, customises, and orders food for smaller events. We're backed by established founders and investors, and we're funded and growing fast. The next phase of that growth runs through engineering.

Where We Stand

Some numbers, because they matter more than adjectives. Order volume has grown 50x in two years, and we're compounding at roughly 3x year over year, without giving up equity to fund it. That means the business runs on its own economics. The growth is real demand, not runway bought with dilution, and every efficient architectural decision this role makes directly protects that.

Most people size up an opportunity by asking what's going to change in ten years. The more useful question, and the one this company is built around, is what won't change. People will keep gathering. They'll keep celebrating, hosting, and marking festivals, in 10 years and in 20. That permanence is the bet. You're not building infrastructure for a trend cycle. You're building for a category that outlasts the current AI wave, the next funding round, and probably us too.

The Technical Reality

Here's an honest read of the engineering problem, not a sanitized version of it.

Event-driven commerce doesn't scale like typical e-commerce. Demand isn't smooth, it's spiky: weekends, festival calendars, and event dates create real load concentration, and each order is tied to a hard deadline that can't slip the way a shipped package can. That has direct architectural consequences: systems need to handle bursty, unpredictable traffic without paying for idle capacity the rest of the time, which is exactly why we're serverless-first on AWS rather than running a fixed fleet sized for peak.

Underneath that, every order touches multiple systems that have to stay consistent: kitchen and vendor fulfillment status, inventory across partners, payment gateway settlement, and refunds, often in real time and often across more than one vendor for a single event. Getting that consistency right across SQL and NoSQL stores, without it becoming a source of support tickets and manual reconciliation, is a real architecture problem, not a CRUD problem.

The AI-agent layer is the next lever, and it's a business lever as much as a technical one. Every workflow we can hand to a well-orchestrated agent instead of a new hire is a workflow that scales without adding headcount, which is exactly how a company grows 3x a year without diluting equity to fund the team behind it. That's why agent orchestration across multiple LLMs, using LangGraph, sits in the "go deep" tier of this role rather than being a nice-to-have.

You'll likely find some of this framing right and some of it worth challenging once you're actually in the codebase. That's expected, and honestly preferred over someone who just nods along.

Why This Role Exists

You'll be the most senior technical person in the company, reporting directly to the founder. Not a manager brought in to run standups. An owner. You set the architecture, you write code yourself, and you make the team materially better. You also own where AI and automation take this company next, starting with our first in-house AI agent product (details shared in the interview), and expanding from there into how the company runs, department by department: HR, finance, marketing, design, development, all sitting on an engineering layer that you design.

If you've outgrown a role where you plan but don't build, or where good ideas die in a committee, this is built to be the opposite of that.

What You'll Own

• Architecture, end to end. Scalable, cost-efficient systems from day one, not "fix it later" engineering. You own the decisions and their long-term consequences.
• Hands-on building. You are still writing code and shipping. This isn't a seat where you review other people's work all day. You lead by building.
• The engineering team. Directly manage, mentor, and level up our 6 developers. Build the technical bar, the review culture, and the calibration that lets the team ship independently.
• The AI-agent roadmap. Own the architecture behind our first AI agent product, then the broader strategy for AI agents and automation across every function in the company, with engineering as the layer underneath all of it.
• Team scaling. Build the next layer of leads under you so execution quality scales without you being the bottleneck.
• Technical accountability. When something breaks, you fix it. You don't escalate and wait.

Our Stack, and the Depth We Expect

Not everything on this list needs the same level of mastery. Some of it you need to own at an architectural level. The rest you need to be strong enough to build yourself, direct the team on, or delegate to AI agents with confidence.

Go deep here. This is where the real architecture decisions live, and where the business impact is highest:

• AWS, serverless first. You should be genuinely well versed in AWS application development, not just "have used AWS." You should be able to design and guide serverless architecture (Lambda, API Gateway, DynamoDB, Step Functions, and similar) as our default way of building, because our demand curve is spiky by nature and fixed infrastructure is money left on the table.
• TypeScript, our primary language across backend and frontend.
• Agent orchestration across multiple LLMs, using LangGraph. This is core to our AI roadmap and our path to scaling operations without scaling headcount. You own how it's architected, not just how it's used.

Working proficiency. Build it yourself, direct the team, or hand it to an AI agent and know if the output is right.

This Is You If

• You've built and shipped real production systems yourself, not just reviewed other people's architecture from a distance.
• You go deep wherever the problem is, and you're comfortable owning the exact stack described above, not just "full-stack" in the abstract.
• You've made engineers around you measurably better, whether or not you've held the title for it yet.
• You're already using AI coding tools and agents seriously, like Claude, Cursor, or similar tools, as part of how you build, not as something you tried once. We'll likely explore this together in the interview.
• You have a bias toward leverage over hours. You'd rather automate or systematize a problem than grind through it. But when something's live and needs to be done right, you see it through completely, with no half-finished work.
• You want to build something for years, not land somewhere comfortable. We'll know the difference from how you talk about your last three years.

This Might Not Be the Right Fit If

• You'd prefer a stable, well-defined role with clear boundaries and someone else making the calls. That's a fair thing to want, just not what this is.
• You'd rather receive direction than bring us architecture and AI strategy yourself.
• You haven't yet gotten hands-on with AI coding tools in your daily work.
• You're drawn more to the title than the work behind it.

If none of that sounds like you, we'd love to hear from you.

Requirements

• 5 to 7 years of experience in software engineering, with real ownership of architecture-level decisions, not just feature delivery.
• Prior experience leading or mentoring engineers, formally or informally.
• Tier-1 or Tier-1+ engineering college strongly preferred (IIT, BITS, top NIT tier, or equivalent). We'll consider other institutions only with clearly commendable, verifiable work: real systems you can walk us through in depth, strong open-source contributions, or a track record that speaks for itself. Pedigree is a proxy for speed, not a checkbox. We test for the underlying ability regardless.
• Comfortable in an early-stage environment: undefined problems, few processes, and the expectation that you help define both.

Compensation

Competitive, with equity. We're formalizing a structured ESOP program alongside this hire. Specific numbers are discussed directly in later interview rounds.

If reading this got you a little excited about what you'd build here, we'd genuinely love to talk. If it didn't quite land, no hard feelings. We just want the right fit for both sides.

Role​

Build core software for an on-device agentic AI platform. The work includes agent orchestration, 

local model integration, tool and service execution, context management, secure automation, and 

integration with third-party services.​

Responsibilities​

•    Design and implement agent runtimes, routing, tool calling, state management, and recovery.​

•    Integrate local language and code models using structured outputs and function calling.​

•    Integrate third-party APIs and SDKs with authentication, validation, and error handling.​

•    Develop workflow orchestration, context management, and short- and long-term memory 

components.​

•    Implement secure automation with sandboxing, approvals, verification, and rollback.​

•    Create logs, traces, tests, and evaluation harnesses for reliable production deployment.​

•    Optimize latency, memory use, model selection, and runtime performance for PC hardware.​

•    Translate product scenarios into clear technical requirements.​

Required Qualifications​

•    BS/MS in Computer Science, Computer Engineering, or a related field.​

•    5+ years of professional software engineering experience.​

•    Strong C# and .NET development skills.​

•    Experience building agentic applications, workflow engines, automation systems, or tool-

calling software.​

•    Experience integrating LLMs or small language models with structured outputs and function 

calling.​

•    Experience integrating third-party APIs, SDKs, and services into production software.​

•    Strong knowledge of asynchronous programming, concurrency, state machines, and fault 

handling.​

•    Experience with Windows application, service, or systems development.​

•    Strong software testing, debugging, and production engineering practices.​

Preferred Qualifications​

•    On-device inference using ONNX Runtime, Windows ML, DirectML, OpenVINO, 

llama.cpp, or similar runtimes.​

•    Model quantization, hardware acceleration, memory profiling, and performance optimization.​

•    Agent frameworks and protocols such as Semantic Kernel, AutoGen, LangGraph, or MCP.​

•    Windows automation using PowerShell, Win32/WinRT, Task Scheduler, UI Automation, or 

Playwright.​

•    Knowledge graphs, ontologies, vector retrieval, or hybrid agent-memory systems.​

•    Sandboxing, least-privilege security, prompt-injection defenses, secrets management, and 

audit logging.​

•    Automated evaluation, telemetry, diagnostics, and hardware-in-the-loop testing.​

Technical Skills​

Required​

• C# / .NET​

• Agent orchestration and tool calling​

• Third-party API and SDK integration​

• Asynchronous programming    • Windows development​

• State machines / workflows​

• Authentication and permissions​

• Automated testing​

• Secure software design​

Preferred​

• ONNX Runtime / Windows ML / DirectML​

• Semantic Kernel / AutoGen / LangGraph​

• MCP​

• PowerShell / Win32 / WinRT    • Knowledge graphs / vector retrieval​

• Telemetry / diagnostics​

• Sandboxing / policy controls​

• Model optimization 

Position Overview

We are seeking a versatile Senior Full Stack & AI Agent Developer to architect, build, and

maintain end-to-end software solutions spanning web platforms, desktop applications, and

autonomous AI agents capable of interacting with and controlling these software systems.

The ideal candidate will bridge traditional engineering software with cutting-edge artificial

intelligence to automate data processing and enhance operational decision-making. While

not strictly required, a background or strong interest in the energy sector—specifically

drilling and completion operations—is highly desirable.

Key Responsibilities

• Full Stack Development: Design, develop, and deploy robust web applications and

native desktop software utilized by engineering and operational teams.

• AI Agent Engineering: Build, train, and integrate autonomous AI agents and LLM-

driven workflows capable of interpreting data, executing commands, and safely

controlling desktop and web-based software.

• Workflow Automation: Translate complex workflows into intuitive software features

and autonomous agent actions, minimizing manual data entry and operational

bottlenecks.

• Data Integration: Handle high-frequency data streams and integrate them seamlessly

into user interfaces and backend AI models.

• Architecture & Scalability: Ensure high performance, security, and scalability across

cloud infrastructure (AWS/Azure), local desktop environments, and potential edge

computing setups.

• Cross-Functional Collaboration: Work closely with domain experts and end-users to

translate field challenges into technical product requirements.

Required Qualifications & Experience

• Experience: Minimum of 5 years of professional software development experience,

with a proven track record of delivering production-ready web and desktop

applications.

• Programming Languages: Strong proficiency in Python, JavaScript/TypeScript, and at

least one compiled language (C#, C++, or Java).• Web & Desktop Frameworks: Hands-on experience with modern frontend

frameworks (React, Angular, or Vue.js), Node.js, and desktop application development

(Electron, WPF, Qt, or Tauri).

• AI & Agent Tooling: Demonstrated experience building AI agents using LLM APIs

(OpenAI, Anthropic), open-source models (Hugging Face), LangChain, LlamaIndex,

AutoGPT, or custom agent architectures.

• Automation & UI Control: Expertise in software control mechanisms using tools like

Selenium, Playwright, PyAutoGUI, Appium, or computer vision-based GUI automation to

allow AI agents to navigate software.

• Cloud, DevOps & Databases: Experience with Git, Docker, CI/CD pipelines, cloud

platforms (AWS/Azure/GCP), RESTful APIs, GraphQL, and relational/NoSQL databases.

Preferred Qualifications (Strong Plus)

• Industry Domain Expertise: Prior hands-on development experience within the oil and

gas sector, specifically focused on drilling, completions, rig operations, or subsurface

engineering software.

• Data & Protocols: Familiarity with oilfield data standards (e.g., WITSML, OPC-UA) and

time-series databases.

• Experience deploying AI models and agents in edge or low-connectivity environments

(such as offshore rigs or remote drilling sites).

• Familiarity with safety-critical software design and cybersecurity standards in

industrial control systems (ICS/SCADA).

• Degree in Computer Science, Software Engineering, Petroleum Engineering, or a related technical discipline.

Role & Responsibilities

• Own end-to-end architecture, system design, development, and production deployment of scalable, AI-powered applications.
• Architect and develop high-performance backend services using Node.js, NestJS, TypeScript, Express.js, and Go.
• Design scalable web applications using React.js and Next.js, and cross-platform mobile applications using Flutter and Dart.
• Design distributed systems, microservices, event-driven architectures, and real-time applications capable of handling massive data volumes and high concurrent traffic.
• Design and optimize PostgreSQL/MySQL databases, MongoDB, Redis caching, database indexing, transactions, and query performance.
• Build real-time ride-booking, driver-allocation, location-tracking, and proximity-based matching systems using geospatial technologies such as PostGIS.
• Design and implement REST APIs, WebSockets, secure authentication, authorization, RBAC, and third-party integrations.
• Build and integrate Generative AI applications, LLM-powered chatbots, AI agents, RAG pipelines, embeddings, vector databases, tool calling, and intelligent automation workflows.
• Develop AI and backend services using Python and integrate LLM platforms such as OpenAI, Claude, and Gemini.
• Architect secure payment integrations, transaction workflows, webhook processing, idempotency, and payment reconciliation.
• Design and implement cloud-native infrastructure using AWS, Docker, CI/CD pipelines, and production monitoring tools.
• Ensure application security, scalability, reliability, performance, maintainability, and cost efficiency.
• Lead technical decision-making, code reviews, debugging, performance optimization, documentation, and mentoring of developers.
• Independently own critical engineering deliverables and drive products from concept and architecture through development, testing, deployment, and production support.

Preferred Candidate Profile

• 710+ years of software development experience, with substantial hands-on experience in technical architecture and production-grade application development.
• Expert-level proficiency in Node.js, NestJS, TypeScript, REST APIs, backend architecture, and microservices.
• Strong experience with React.js, Next.js, and modern frontend architecture.
• Hands-on experience with Flutter and Dart for Android and iOS application development.
• Proven experience designing scalable systems, handling large data volumes, concurrent workloads, and performance-critical applications.
• Strong experience with PostgreSQL, database design, indexing, query optimization, transactions, Redis, and geospatial systems.
• Practical experience building and deploying LLM-powered applications, AI agents, RAG systems, embeddings, vector search, and AI workflow automation.
• Proficiency in Python for AI integrations and backend services; Go language experience is highly desirable.
• Strong understanding of authentication, authorization, application security, payment integrations, and secure API design.
• Hands-on experience with AWS, Docker, CI/CD, Git, production deployments, logging, and monitoring.
• Familiarity with Kafka/RabbitMQ, Kubernetes, LangChain/LlamaIndex, and event-driven architectures is an advantage.
• Exceptional system-design, analytical, debugging, and problem-solving skills.
• Strong ownership, independent execution, technical leadership, communication, and mentoring abilities.
• Experience in startups or building products from scratch is highly desirable.

What We Expect

We are looking for a highly hands-on technical leader who can independently architect, design, develop, optimize, and deploy complex production systems. The ideal candidate must demonstrate genuine technical depth, strong engineering judgment, and the ability to lead end-to-end product development across backend, web, mobile, cloud, and AI technologies.

Build AI where the work actually happens.

Celeco works inside real businesses to understand critical workflows, ship production AI systems and stay through adoption.

We are hiring our first Intelligence Architect (Forward-Deployed AI Engineer).

⌁

Full-time · Remote-first · Optional hybrid in Bengaluru

At least one year of professional engineering experience. Customer travel when the work requires it.

The role

An Intelligence Architect enters a customer environment with an unfinished question and leaves behind a working, measurable system.

This is a hands-on engineering role at the boundary of product, operations and customer delivery. You will learn the domain, inspect the existing systems and data, decide what should be built, and write the code that puts it into production.

What you will own

• Interview and shadow the people doing the work, then map the real workflow, including hand-offs, exceptions and workarounds.
• Understand the customer's application stack, APIs, data, identity model, security constraints and deployment environment.
• Turn business goals into a technical scope, system design, delivery plan and measures of success.
• Build across the stack: AI workflows, data pipelines, integrations, backend services and the interfaces people use.
• Choose the simplest reliable approach. The answer may combine agents, retrieval, rules and conventional software.
• Create evals from representative cases, define quality and failure metrics, inspect traces, red-team the system and set launch thresholds.
• Make practical trade-offs across accuracy, latency, cost, privacy, security and speed.
• Take prototypes into production with tests, monitoring, access controls, documentation and a plan for failure and recovery.
• Work beside customer teams during rollout and improve the system until it becomes part of the workflow.
• Turn what works into reusable components, evaluation sets and playbooks for future Celeco deployments.

You will probably thrive here if

• You have at least one year of professional software or product engineering experience.
• You have shipped a real system used by other people and can explain what you owned, what broke and what you changed.
• You are strong in Python or TypeScript and comfortable moving across unfamiliar codebases, APIs, databases and cloud services.
• You have built with language or multimodal models and understand prompting, structured outputs, retrieval, tool use and model failure modes.
• You use Cursor, Codex, Claude Code or similar tools as part of your engineering workflow, while still reviewing, testing and understanding the code you ship.
• You can create an evaluation set, choose useful quality metrics and improve a system through error analysis instead of prompt guesswork.
• You can speak with an operator, an engineering team and a senior leader without losing the thread of the problem.
• You work well with incomplete requirements, write clearly and surface risks early.
• You care about whether people use what you build and whether it changes a business outcome.
• You can commit full-time and travel to customer sites when discovery or rollout is better done in person.

Experience with cloud deployment, containers, CI/CD, observability, enterprise integrations, authentication or security is useful. We do not expect one person to arrive knowing every framework, cloud or industry.

What you will get

• Direct ownership of live customer problems from discovery through production.
• Close collaboration with Celeco's founders and customer leadership teams.
• Exposure to different industries, operating models and technical environments.
• The freedom to choose the technical approach and the responsibility to prove that it works.
• A role in defining Celeco's engineering methods, reusable systems and technical culture while the company is early.
• A remote-first setup, with the option to work together in Bengaluru.

If the work sounds like you but your background is unconventional, apply. We care more about what you have built, how you think and how quickly you learn than pedigree.

Forward-deployed engineers (FDEs) are Mactores' services layer. You embed with the customer's team, own outcomes from discovery through the production cutover, and personally carry the delivery commitment.

The agent platform we deploy absorbs 60–70% of engagement work, discovery, assessment, design, and testing. You absorb the judgment: target architecture, refactoring trade-offs, model selection, cutover strategy, and the decisions an agent platform cannot make. The agent absorbs scale. You absorb judgment. 

This is not a staff-augmentation seat and not an advisory role. You ship.

What you will do?

• Deliver production agentic AI systems and AWS modernization engagements on committed dates across three pillars: Data Platform Modernization, Application & Database Modernization, and AI Agents for Apps.
• Build and productionize AI agents, orchestration, retrieval pipelines, evaluation harnesses, observability running against real customer data, not demo data.
• Convert existing products into agents: expose product functionality as callable tools for agent-to-agent composition, or replace form-and-click UX with agent-native, intent-driven interfaces.
• Convert existing Business processes into agents: expose process functionality as callable tools for agent-to-agent composition, or replace form-and-click UX with agent-native, intent-driven interfaces.
• Embed directly with customer engineering teams. Run architecture sessions, defend design decisions, and align stakeholders from VP Engineering to CTO.
• Make agent decisions traceable and defensible, validation runs in parallel with live workloads, and outputs hold up to internal audit and regulators (HIPAA, PCI-DSS, FSI-grade governance where the vertical demands it).
• Feed field experience back into the platform and practice: your deployment patterns, integration playbooks, and edge cases shape how we deliver.

What are we looking for?

• Excellent communication skills (English) — verbal and written. Non-negotiable. You will present architecture to customer CTOs, write documents that hold up in audit, and defend judgment calls in the room. If you can build but not explain, this role is not a fit.
• You have shipped production agentic AI systems on AWS. Not POCs, not notebooks — systems running in production for real users. This is the primary qualification. Be prepared to walk through what you shipped, the decisions you made, and what broke.
• Deep understanding of agentic architecture — you can design an agent system from first principles and explain why each component exists:
• Agent design patterns: single-agent vs. multi-agent systems, supervisor/orchestrator patterns, hierarchical agent topologies, planner–executor separation, and when each applies.
• Orchestration: building and operating orchestrator agents that decompose tasks, route work to specialist agents or tools, and manage state across multi-step workflows (LangGraph, Strands Agents, CrewAI, or equivalent).
• Memory: short-term/working memory (context management, conversation state) and long-term memory (episodic and semantic stores, vector- and graph-backed retrieval), and the production trade-offs of each.
• Reflection and self-correction: critique loops, self-evaluation, retry-with-feedback patterns, and evaluation harnesses that catch agent failures before customers do.
• Tool use and function calling: schema design, tool-selection reliability, error handling, and agent-to-agent composition.
• RAG and retrieval pipelines: chunking, embedding, hybrid retrieval, reranking, and grounding agent decisions in customer data.
• Strong AWS production experience: Amazon Bedrock and AWS AI services, plus core platform services (Lambda, API Gateway, DynamoDB, RDS/Aurora, Glue, EMR, Redshift, Kinesis, or similar depending on specialization).
• Solid software engineering fundamentals Python, TypeScript, CI/CD, infrastructure-as-code, testing-driven development discipline.
• Experience with data or application modernization (database migration, legacy refactoring, data platform builds) is a strong plus, since agents run against these workloads.
• Indicative experience: roughly 3–10 years in engineering roles, with agentic AI / GenAI as your current day job. We have demonstrated agent-native expertise over tenure — an engineer with 3–4 years of hands-on agentic AI work typically outperforms a 12-year generalist on this work.

You'll be preferred if you've:

• US English verbal and written fluency 
• Delivery experience in one or more of our verticals: Financial Services, Healthcare & Life Sciences, Internet & Software, Manufacturing, or Telco/Media/Entertainment/Gaming/Sports.
• Model tuning and fine-tuning: systematic prompt engineering and optimization; parameter-efficient fine-tuning (LoRA/QLoRA or similar); instruction tuning; working knowledge of RLHF/DPO; sound judgment on when to fine-tune vs. prompt vs. RAG; and evaluation of tuned models against baselines. Fine-tuning experience on Amazon Bedrock or SageMaker is a plus.
• Experience with compliance-sensitive AI systems (HIPAA, PCI-DSS, SOC 2, data residency).
• Knowledge graph, code-analysis (AST), or CDC/streaming experience (Debezium, Kafka/MSK).
• Solid software engineering fundamentals — Java, C++, Go Lang, .Net, Rust
• Prior customer-facing consulting or forward-deployed experience.
• AWS certifications (Solutions Architect Professional, Machine Learning Specialty, or Data Analytics).

Why This Role?

• You own outcomes, not tickets. FDEs carry the delivery commitment personally — architecture, judgment, and cutover are yours.
• You work agent-native from day one. Our delivery model would not function without agents. You build with the platform, not around it.
• You ship. Engagements measured in weeks to production, legacy retired, outcomes named. No archived pilots.
• You compound. Field delivery informs the Aedeon platform roadmap; the platform's growth expands what you can deliver. Few engineering roles sit in that loop.

Role & Responsibilities

Responsibilities

• Business: Immerse in operations until you think like an insider.

Rapidly acquire domain expertise through direct observation, translate between business and engineering seamlessly, and mentor engineers in your area on immersion. Influence senior stakeholders effectively, manage complex stakeholder landscapes with competing agendas, and build trust rapidly with new stakeholders.

• Delivery: Lead rapid delivery initiatives across teams in your area, coach on prototype-first approaches, and establish trust through consistent fast delivery. Build complete applications rapidly across any technology stack, select the right tools for each problem, and define clear criteria for prototype-to-production transitions.

• Generative AI: Architect RAG systems for complex use cases across teams, implement advanced techniques (hybrid search, reranking, query expansion), mentor engineers on RAG best practices, and establish RAG standards. Lead evaluation strategy across teams, establishing annotation guidelines, training human-calibrated LLM judges, and building evaluation pipelines that connect tracing to datasets to experiments.

• People: Build high-performing teams across your area, navigate complex interpersonal dynamics, foster psychological safety, and create environments where diverse perspectives are valued. Influence through communication at all levels — from frontline to executive. Handle difficult conversations skilfully and train engineers in your area on effective communication.

• AI-Augmented Development: Optimise AI tool usage across teams in your area, train engineers on AI-augmented and agentic engineering workflows, evaluate new AI development tools, and establish practices that balance AI speed with verification rigour.

• Scale: Design complex multi-component systems end-to-end, evaluate architectural options for large initiatives across teams, guide technical decisions for your area, and mentor engineers on architecture. Create debt reduction strategies across teams, influence roadmap decisions to include debt work, and teach engineers when to accept debt for speed versus when to invest in quality.

• Documentation: Define documentation standards across teams in your area, create documentation systems and templates, train engineers on spec-driven development, and ensure documentation quality across projects. Lead pattern generalization initiatives, defining criteria for when to generalize versus keep custom.

• Reliability: Define reliability standards across teams in your area, drive post-incident improvements systematically, design capacity planning processes, andmentor engineers on SRE practices.

Ideal Candidate

• Strong Staff Software Engineer / FDE profile (full-stack + production GenAI, multi-team technical leadership)
• Mandatory (Experience 1) – Must have 7+ years of relevant professional software engineering experience, with demonstrated full-stack delivery across backend and frontend.
• Mandatory (Experience 2) – Must have deep production experience with Python AND JavaScript/TypeScript, working comfortably across the full stack.
• Mandatory (Experience 3) – Must have 2+ years of experience in generative AI applications developement — LLM integrations, vector databases, RAG systems, and evaluation pipelines
• Mandatory (Experience 4) – Must have strong experience with modern frontend frameworks (Next.js / React) and backend API development.
• Mandatory (Experience 5) – Must have extensive experience with cloud platforms (AWS preferred; Azure/GCP valued), including infrastructure-as-code (CloudFormation / Terraform).
• Mandatory (Experience 6) – Must have working knowledge of multiple database paradigms — relational (PostgreSQL), document, and key-value (Redis) — with ability to select the right storage per problem.
• Mandatory (Experience 7) – Must have strong experience with CI/CD pipelines (e.g. GitHub Actions), containerization, and production deployment strategies.
• Mandatory (Experience 8) – Must have demonstrable fluency with AI coding tools (Claude Code, Cursor, GitHub Copilot, or similar) and proven ability to design agentic engineering workflows and train teams on them
• Preferred (Experience) – Advanced RAG techniques — hybrid search, reranking, query expansion — and establishing RAG standards across teams

Job Description: 

Lead regional transformation programs, driving the entire solution architecture lifecycle, 

from conceptualization to execution, with a focus on agile and DevOps practices. 

Accountable for leading the IT Architecture for all projects and programs, focusing on 

innovative business and IT solutions in the insurance domain, such as new-age digital 

platforms, cloud-native applications, AI/ML-powered decision-making, and data-driven 

insights.

Preferred skills  

• Demonstrated expertise in developing cloud-native, microservices-based, and API

driven insurance solutions, leveraging modern architectural patterns and emerging 

technologies such as AI/ML, big data, and IoT. 

• Thorough understanding of common patterns, frameworks, and reference 

architectures for the Insurance domain, with a focus on digital transformation and 

innovation. 

• Proven experience in leading regional transformation programs, driving the adoption 

of agile and DevOps practices. 

• Asia regional experience is an advantage.

Qualifications 

Minimum Bachelor's degree, preferably with a Master's degree in Computer Science, 

Engineering, or a related discipline. 

• 15+ years of IT experience, with a minimum of 7+ years in the insurance industry, 

focusing on the application of emerging technologies.

About the Role

We are a 25-year-old company building toward a technology-centered workforce where AI agents and automation handle more of the day-to-day work, supported by people with specialized expertise.

We are automating our existing workflows, expanding our use of agentic AI, launching a sister company next year, and building a fleet of Hermes AI agents to delegate and manage work.

We are looking for a hands-on AI Systems Architect & Company Technology Lead to help build, connect, and continuously improve these systems.

Key Responsibilities

·       Own and improve our Microsoft 365 technology environment and AI-powered workflows.

·       Build automations connecting email, meetings, Planner, and other business systems.

·       Research, test, implement, and maintain AI tools and integrations.

·       Build and manage the Hermes agent fleet, including shared memory, delegation rules, workflows, and reporting.

·       Connect AI agents to business systems and SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Help build an internal agentic marketing department by selecting and connecting the right AI tools.

·       Continuously troubleshoot, improve, and document our technology systems.

·       Help apply these systems as the company expands into new ventures.

Must-Haves

·       Strong technical problem-solving and self-teaching ability.

·       Solid hands-on experience building, configuring, and managing AI agents.

·       Experience connecting AI agents and multiple SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Comfortable with Python, JavaScript, or similar.

·       Ability to independently research, build, test, troubleshoot, and improve systems.

·       Strong interest in AI, automation, and emerging technology.

This is a rapidly changing field therefore Direct experience working with actual Hermes agents is not required. However, hands-on experience working with AI agents is required.

What we need is someone who already understands the fundamentals of deploying AI agents, giving them instructions and tools, connecting them to other systems, and making them work reliably in a real business environment.

The Opportunity

This is an opportunity to help us discover and implement what is actually possible with AI today, and to lead the process of expanding workflows along with the rapidly advancing capabilities — this role is not only to implement a technology that has already been figured out.