Business development Intern

We are Hiring Business Development executive (IT) for an IT company dealing in Saas products.

Education - graduation / MBA prefer

Experience required 5 years ( B2B, Saas, concept selling )

location - DELHI

Responsibilities:

1. New Business Development:

o Lead new business development for a specific region/industry.

o Create cross-sale and upsell opportunities with the existing client base in the region/industry.

o Identify challenges pertaining to the procurement function of existing & new clients and suggest possible solutions, thereby creating cross & new selling opportunities.

2. Lead Generation and Prospecting:

o Build leads & prospects through references, LinkedIn connects, and social networks.

o Pursue leads created by the Internal Sales team.

3. Sales Presentations and Proposals:

o Develop and deliver sales presentations to clients.

o Create proposals, follow up on submissions, and close business.

4. Market Analysis and Strategy Development:

o Analyse market & client scenarios.

o Suggest strategies to effectively position the value propositions of the company.

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Position: Android Developer

Location: Ahmedabad
Experience: 1-4 years

Minimum 1.5 Years of experience.
At least 3 apps are fully developed and live on the store
Latest kotlin and java language knowledge required
SQLite local database knowledge must
API integration knowledge must be required not just copying past code but must understanding how that works
Social Media login and firebase knowledge required
Git command and repository knowledge must be required

Requirements:

• 10+ years of software development experience in java.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript/Typescript, XML, jQuery)
• Familiarity with RESTful APIs.
• Experience with Micro Services based architecture
• Experience with Angular 5 Angular 8 and/or experience with React JS
• Strong debugging/troubleshooting skills.
• Good understanding of SDLC, Agile methodologies
• Proven experience as a Full Stack Developer.
• Experience developing desktop and mobile applications
• Familiarity with common stacks Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js )Familiarity with Docker and Kubernetes
• Familiarity with databases (e. g. MySQL, PostgreSQL), web servers (e. g. Tomcat, Apache).
• Excellent communication and ability to lead a 5-10 member team

Responsibilities:

• Responsible for the entire development process for the Internal IP (e.g. Quality Fusion)
• Work with development teams and product managers to ideate software solutions
• Analyzing user requirements, envisioning system features and functionality.
• Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout the development life cycle.
• Working with Senior leadership and stakeholders to present ideas and solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIsTest software to ensure responsiveness and efficiency in troubleshooting, debug and upgrade software
• Create security and data protection settings.

Job Overview:

We are looking for a Specialist who can post advertisements, run campaigns, and can held our seller accounts.

Our company is looking for an E-Commerce specialist to join our online marketing and sales team. Our ideal applicant is organised enough to manage our online inventory and creative enough to help design social media campaigns to increase our digital sales. You will optimise our campaigns using marketing and SEO strategies and measure how much they increase web traffic by using analytics tools. While we prefer applicants who have a bachelor’s degree, it is more important that you have some experience managing a digital store or inventory of products.

E-Commerce Specialist Duties and Responsibilities

Manage our online inventory Develop campaigns to increase digital sales Optimise paid advertising campaigns using SEO and other tools Help manage our online marketing presence, including on social media platforms Monitor changes in website traffic or increases in sales Assist with forming our company’s overall digital marketing strategy

E-Commerce Specialist Requirements and Qualifications Bachelor’s degree in marketing (preferred) Experience managing digital product inventory Experience using web analytics and optimisation tools Analytical skills Communication skills.

• Looking for engineers with one of the below requirements:
• 3+ years of embedded development experience in a Linux environment

Looking for a change in your career?

We are looking for someone to be part of our early-stage product development team and have to manage both maintenance and enhancement projects

● Our team mainly focused on providing the best user experience to customers.
● You should be a facilitator and also coordinate with cross-functional teams to get
things done
● You should follow the development techniques and a deep understanding of
systems engineering, build and release management principles including
continuous integration and continuous delivery


To be a Mobile App developer, should be passionate about user interface design
and have skills in Native Android
● Experience with integration of libraries like Room, RetroFit, Glide, etc.,
● Should have better designing skills
● Continuously discover, evaluate, and implement new technologies to maximize
development efficiency.
● Should have strong analytical and troubleshooting skills. Ability to think out of
the box and be innovative.
Furniture Magik - Android Developer JD
● Passion to explore and keep enhancing your skills.
● If you have already developed apps available on the play store is highly appreciated