Business Manager

Experience Required: 5-7 Years

No. of vacancies: 2

Job Type: Full Time

Vacancy Role: WFO

Job Category: Development

Job Description

We are looking for an experienced Senior Node.js Developer to join our development team. The ideal candidate will have a passion for backend development, expertise in building scalable applications, and a deep understanding of server-side logic. You’ll work with a team of talented engineers to develop improve, and scale our backend systems.

Roles & Responsibilities

• Backend Development: Design and implement APIs, web services, and backend systems usingNode.js.
• Database Management: Develop and optimize database solutions, ensuring data consistency, integrity, and security.
• Collaboration: Work closely with frontend developers, designers, and other team members to create a cohesive product.
• Testing & Debugging: Write unit tests, perform debugging, and ensure the codebase meets quality standards.
• Scalability: Ensure the application is scalable, maintainable, and performs well under high traffic.
• Code Review: Participate in code reviews, share feedback, and promote best practices for coding.
• Documentation: Maintain clear, comprehensive documentation for system architecture, APIs, and codebase.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 5+ years of experience in backend development with Node.js.
• Proficiency in JavaScript and ES6+ features.
• Experience with RESTful and/or GraphQL API design.
• Knowledge of frameworks like Express.js or Koa.
• Familiarity with database technologies(e.g., MongoDB, MySQL, PostgreSQL).
• Understanding of containerization (Docker) and cloud services(AWS, GCP). Tools: Proficiency in Git, CI/CD pipelines, and other dev tools.
• other Skills: Strong problem-solving skills, ability to work independently, excellent communication skills.

Job Title: UAE Career Programme Counsellor – Working Professionals (Ed Tech)

Location: Bangalore (Onsite)

Work Model: On-site – 6 Days Working

Working Days: Monday to Saturday OR Sunday to Friday (as decided by Hiring Manager)

Industry: Ed Tech / Professional Training / Corporate Education

Experience: 1-3 years

About Us – Learners Point

Learners Point is a leading global EdTech and corporate training organization, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.

We specialise in professional certifications, corporate upskilling programs, and career transformation solutions for working professionals and enterprises. With 500+ enterprise clients and 100,000+ learners globally, Learners Point is a trusted name in career development and professional education.

Role Overview

We are hiring UAE Career Programme Counsellors to counsel working professionals interested in career advancement, professional certifications, and international career growth opportunities.

This role involves handling high-quality inbound leads (generated by marketing), delivering consultative career counselling, and driving enrollments through ethical and solution-driven guidance.

The ideal candidate should have excellent communication skills, strong counselling expertise, high empathy, and a consultative selling mindset.

Key Responsibilities

1. Career Counselling & Student Engagement

• Provide in-depth career counselling to working professionals for UAE-focused certification and professional programs.
• Understand career goals, current profiles, experience levels, and aspirations.
• Recommend right-fit programs aligned with professional growth and international career objectives.
•  

2. Lead Handling & Conversion (Inbound Leads)

• Handle high-quality leads generated by marketing campaigns (No cold calling).
• Conduct structured counselling sessions via phone, video calls, and in-person meetings.
• Maintain high lead-to-enrollment conversion ratios.

3. Communication & Relationship Building

• Build strong rapport and trust with working professionals.
• Demonstrate exceptional communication, listening, and persuasion skills.
• Deliver professional presentations and career guidance sessions.

4. Program Explanation & Guidance

• Explain program features, curriculum, benefits, certification value, and career outcomes.
• Clearly articulate ROI, international recognition, and career progression benefits.
• Address queries, objections, and concerns professionally and empathetically.

5. Process Management & Follow-ups

• Ensure timely follow-ups, documentation, enrollment processing, and on boarding coordination.
• Maintain accurate CRM updates and lead tracking.

Key Skills & Competencies

• Strong Career Counselling & Student Engagement Skills
• Excellent Communication & Interpersonal Skills
• High empathy, listening, and consultative approach
• Target-driven mindset with ethical counselling standards
• CRM & Lead Management Tools exposure

Preferred Candidate Profile

• 2 – 6 years of experience as a Career Counsellor / Academic Counsellor / Programme Counsellor / Education Consultant / Inside Sales (Ed Tech).
• Experience in counselling working professionals preferred.
• Exposure to international programs / UAE market / professional certifications is a strong advantage.
• Strong English communication skills (verbal & written).

Work Conditions

• Work Location: Bangalore (Onsite)
• Work Days: 6 Days (Monday–Saturday OR Sunday–Friday) Decided by Hiring Manager
• Shift Timings: As per UAE market working hours (day shift )

Compensation & Benefits

• Attractive Fixed Salary + Performance Incentives
• Career growth in a global EdTech organisation
• International exposure to UAE & Middle East professional education markets

      Interview Process :

  1 . Virtual Discussion

  2  Face-to-face discussions ( Assignment round )

 3  HR Discussion

Thanks & Regards

HR Team

Learners Point Academy

We are looking for a talented and enthusiastic Full Stack Web Developer to join our dynamic development team. The ideal candidate will have a strong grasp of both front-end and back-end technologies. This is a trainer cum developer role

Technical Competency:

• Proven Experience using PHP framework Laravel

• Experience in Web Application Development using PHP/MySQL

• Good knowledge of HTML5, CSS3, jQuery,JSON, JavaScript and Bootstrap framework.

• Must have strong object-oriented PHP programming skills

• Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.

• Understanding accessibility and security compliance.

• Experience in developing high-end web applications in Javascript Frameworks (AngularJS/ReactJS/VueJS) along with API building will be considered as an advantage but not necessary.

• Ability to perform UI/backend tests to optimize performance

• Must be proficient in the use of GIT

• A talent for effective problem solving and troubleshooting
  
  

  What You Need To Apply:

• Previous work experience as a Laravel developer for 1 year at least.
• Good experience with Javascript
• Self-motivated with the ability to work independently or jointly in a self-directed way.
• Demonstrated successful development of web or mobile-based applications
• Proven analytical and problem-solving capabilities
• Keen attention to detail
• Strong work ethic and desire to build industry-leading products
• Proactive instead of reactive
• Looking for ways to improve self and projects

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.