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Company Description
First Connect Worldwide, a licensed Freight broker company, offers a full range of transportation and logistics services in the USA. With years of transport and logistics experience, we ensure easy and fast shipping procedures. Our team is committed to moving shipments safely and meeting customer expectations, making us a top-rated logistics company. We are proud members of key industry associations, providing the best logistics solutions and freight brokerage services.
Role Description
This is a full-time on-site role for a Business Development Specialist at First Connect Worldwide LLC in Noida. The Business Development Specialist will be responsible for lead generation, market research, customer service, and utilizing analytical skills to drive business growth.:
1. Managing customer inquiries and requests for freight quotes.
2. Coordinating with carriers to schedule pickups and deliveries.
3. Negotiating rates and contracts with carriers to optimize profitability.
4. Tracking shipments and providing updates to customers.
5. Resolving any issues or delays in the shipping process.
6. Generating sales leads and pursuing new business opportunities.
7. Providing excellent customer service and maintaining strong relationships with clients.
8. Analyzing sales data and preparing reports for management.
9. Collaborating with other departments such as operations and finance to ensure smooth operations.
10.Staying updated on industry trends and regulations to ensure compliance.
Qualifications
- Analytical Skills and Market Research abilities
- Strong Communication and Customer Service skills
- Experience in Lead Generation
- Ability to work effectively in a dynamic and challenging environment
- Excellent interpersonal skills and ability to build relationships
- Bachelor's degree in Business Administration, Marketing, or related field.
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About First connect Worldwide
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