Business Development Intern

# Website Designer | WordPress Developer/Designer

## Job Summary

We are looking for a Website Designer / WordPress Developer with experience in designing, developing, and managing WordPress websites. The ideal candidate should be proficient in WordPress, Elementor, WooCommerce, and Shopify, with strong communication skills and the ability to handle projects from concept to launch.

## Key Responsibilities

* Design and develop responsive WordPress websites.

* Build and customize websites using Elementor.

* Configure and manage WooCommerce stores.

* Gather client requirements and translate them into website solutions.

* Optimize website speed, security, and SEO.

* Manage hosting, domains, backups, and deployments.

* Coordinate with clients and internal teams to ensure timely project delivery.

* Monitor project progress and maintain quality standards.

## Requirements

### Must-Have Skills

* 1–2 years of WordPress development experience

* Strong knowledge of WordPress CMS

* Elementor Pro

* WooCommerce

* Shopify (basic to intermediate)

* HTML5 & CSS3

* Responsive Web Design

* Website Performance Optimization

* Hosting & Domain Management

* Basic SEO knowledge

* Plugin and Theme understanding

* Excellent Client Communication Skills

* Requirement Gathering & Project Coordination

### Preferred Skills

* Google Analytics

* Conversion Rate Optimization (CRO)

* Digital Marketing Knowledge

* Basic WordPress Plugin & Theme Development

## Experience

* 1–2 years of hands-on WordPress development experience.

* Experience handling complete website projects independently.

* Portfolio showcasing business, eCommerce, or service-based websites.

## Success Metrics

* On-time project delivery

* Website performance and quality

* Client satisfaction

* Client retention and repeat business

Role Proficiency:

Analyse the business needs of a client in order to recommend and evaluate solutions to those needs independently. Perform Business Analysis tasks independently and be able to guide junior BAs

Additional Comments:

Lead Business and Quality Analysts JD:

• Expertise in requirement elicitation techniques

• Understands and analyzes the business and systems requirements

• Experience in leading a team

• Proficient in prioritizing the works for team members after discussing with business stakeholders

• Proficient in tracking the deliverables on time

• Assists in creating and refining the Product backlogs

• Coordinates directly with the Development Team and business users to ensure technical compatibility and user satisfaction

• Ability to conduct agile ceremonies including cross-team discussions.

• Proficiency in creating project artifacts like BRD, FRD, SRS etc.

• Creation of User stories and Acceptance criteria out of the project artifacts

• Team coordination skills to conduct feasibility analysis of business requirements

• Proficiency in designing UI prototypes (Mockup designs).

• Ability to collaborate with the design team to develop customer-centric designs

• Designs the test plan and test cases and estimates the testing effort

• Bug creation and tracking

• Ability to conduct business demo presentations.

• Identifies the test approach to be used

• Test data and Test environment management

• Executes the test cases and reports the test results to the team

• End to End testing, Regression testing, Sanity Testing

• Proficient in any test management tool/Defect Tracking tool

• Ability to track the requirements coverage while testing the system.

• Performs all other related duties that may be assigned from time-to-time Requirements:

• Overall experience: 10+ years

• At least 6 years experience as Business Analyst

• At least 3 years of experience in Quality Assurance(Manual Software Testing)

• Experienced working in and utilizing various business analysis techniques with Agile.

• Experience working as part of a multi-function project team, including interacting with multiple stakeholders

• Strong analytical and problem-solving skills

• Meticulous attention to details.

• Excellent communication skills

• Knowledgeable with any test management and defect management applications Other Requirements:

• Candidate must possess at least a Bachelor's/College Degree, preferable in Computer Science / Information Technology / Engineering • Background in Retail business is a plus

• Amenable to working mid shift schedule

• Expertise in Mockup UI creation

• Expertise in Impact Analysis

• Expertise in JIRA & Confluence

Skills: Jira, Confluence, Business Analysis

Responsibilities

·        You are responsible for various dimensions of testing (functional/non-functional), ensuring quality experiences for our customers.

·        With your extensive technical expertise and judgment, you are an integrated part of the software development team and define, document, analyze, perform and automate tests for products.

·        You will identify functional /non-functional issues and come up with creative resolutions from test automation.

·        You are responsible for adhering to best QA Automation practices and improving the quality of the products continuously.

·        You are responsible for creating reliability that enables and validates high quality releases at a fast pace.

·        You are responsible for creating and executing automation scripts on multiple platforms on Desktop, Mobile-Web and devices (iOS and Android app).

·        You are responsible for mentoring and guiding peer teammates for various projects.

·        Collaborating with QA Analysts and Software Developers to develop solutions.

·        Experience with Agile Scrum process.

·        You should have strong knowledge of different frameworks and knowledge of developing a test framework from scratch.

Desired Skills:

·        You should have a strong technical background, be detailed driven and have excellent problem-solving abilities.

·        Strong coding skills and OOD/OOP knowledge.

·        You should have around 5 -8 years of experience in test automation of Web/Mobile either.

·        You should have exposure to distributed systems or web applications/mobile applications.

·        Strong understanding of various testing cycles and release activities.

·        You must be aware of frameworks like Page Object Model, funtional object model.. etc.

·        Good to have working knowledge on performance testing and API testing tools like jmeter, Postman and rest-assured.

·        Experience participating of setup of test automation as part of CI/CD pipelines from the scratch.

·        Proficiency in programming languages in Java.

·        Have experience in industry best practices in development processes.

·        You should have strong experience in Selenium, appium, rest-assured.

Qualifications

·        Bachelor's degree in CS/IT/EC/ or any Related field.

·        Previous experience as a test automation engineer (at least 3 years as SDET)

·        Excellent mathematical and problem-solving skills.

·        Highly accurate and detail-oriented.

1. Oracle HCM Techno-Functional Consultant,
   core HR, Payroll, Fast Formula, OTL and SSHR,
   Oracle HCM Cloud advanced tools (HCM Extracts, HDL, PBL,
   BI Publisher, OTBI, Application Security, Page Composer, Page Configurator, REST APIs, SOAP, Webservices)

Job Description:

Strong on C++, Linux Background

Strong on Algorithms

Hands on experience on Data Structure & Multithreading

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.