Business Development Executive

🚨 We Are Hiring! Loaders, Packers, & Pickers (In-House) 🚨

Are you looking for a reliable job with immediate joining? Hiring Gem is actively seeking hard-working and dedicated individuals for Loaders, Packers, and Pickers roles at our client's warehouse in Kolkata.

Job Responsibilities: 🔹 Loading and unloading goods

🔹 Packing and labeling items for shipment

🔹 Picking and organizing orders accurately

🔹 Ensuring safety and quality standards are met

Requirements: ✔️ No prior experience needed – training provided!

✔️ Ability to lift and move heavy items

✔️ Attention to detail

✔️ Ability to work in a fast-paced environment

What We Offer: ✅ Competitive salary

✅ Immediate joining

✅ Friendly and supportive work environment

If you're interested or know someone who might be, drop your resume.

Join us and be part of a growing team!

About Us

Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.

What we are Looking for:-

We are looking for a graphic designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Requirements:-

• 2+ years of experience as a graphic designer or in a related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficient in Adobe Photoshop and Illustrator 
• Knowledge of Coreldraw, WordPress, Figma/XD and HTML will add an advantage 

Role and responsibilities:- 

• Have an impeccable taste and a compulsive eye for detail 
• Create design assets like banners, emailers, brochures, GIFS, social media creatives,  iconography and typography. 
• Maintain graphic design guidelines and brand identity of Rezo.ai 
• Collaborating and coordinating with internal teams of HR & Marketing 
• Delivery of high-quality, innovative concepts from creative briefs to create artwork for Brands and campaigns. 

RESPONSIBILITIES:-

 As a  Business   Development  Manager   working under   FMCG   segments, an ideal candidate must perform the following responsibilities:

·      Approaching  potential  leads  a  close  them  within  a  stipulated  time  frame.

·      Create  exclusive  distributors,   exclusive super stockist and business associated for the company towards business growth.

·      Finding and developing new markets and improving sales.

REQUIREMENTS:

·       Bachelor’s degree in business, marketing or related field.

·       Experience in sales, marketing or related field.

·       Strong communication skills.

·       Excellent organisational skills.

Job description

The ideal candidate is a creative problem solver who will work in coordination with cross-functional teams to design, develop, and maintain our next generation websites and web tools. You will also lead a team of junior developers and designers to execute projects end to end. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.

Responsibilities

• Development of responsive and SEO friendly web pages in WordPress from Figma designs.
• Developing and maintaining website backend in WordPress or PHP including MySQL database.
• Development of responsive front-end with HTML, CSS, Javascript, jQuery.
• Development of custom and re-usable components in form of WordPress plugins and themes.
• Doing performance testing and optimizing websites.
• Lead website development for projects, working alongside a team of developers in creating, maintaining, and updating the client's websites
• Oversee the development for website redesign projects by working closely with other internal developers
• Direct the team on sprint requirements and output
• Evaluate completed work and offer answers to roadblocks
• Troubleshoot for website issues and bugs, brainstorm options and provide client-friendly explanations for solutions
• Lead the UX strategy for new web projects to develop the proposed sitemap, wireframes, and user flows, based on the client’s needs
• Complete the front-end development tasks, including website maintenance, plugin updates, CSS improvements, and post creation
• Collaborate directly with designers to implement designs and provide feedback if necessary
• Ensure the websites are client-friendly, and have an intuitive back-end to allow for easy content and page updates
• Participate in client meetings, WordPress back-end training sessions and create training materials as needed

Qualifications

• Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
• A minimum of 2+ years of experience with WordPress custom theme & plugin development
• Prolific experience in WordPress
• Knowledge of front-end technologies like HTML, CSS, Javascript, jQuery.
• Understanding of responsive and SEO friendly web design.
• Strong debugging skills.
• Extensive experience in HTML and CSS
• Demonstrable experience in UX strategy & methodologies
• Prolific experience in JS and building responsive and accessible websites
• Solid understanding of web standards, cross-browser behaviour, and performance
• Develop user-friendly backend with PHP, custom fields, ACF or Gutenberg
• Excellent communication and interpersonal skills
• Working ability to translate designs into semantic, accessible front-end code
• Familiarity with web servers and deploying code with GitHub
• Prior experience with Adobe Creative Suite, Figma, or similar design applications
• Nice to have knowledge of SEO and Google Analytics
• Fluent in verbal and written English

Skill-set

PHP, WordPress, Web APIs, Database, MySQL, HTML, CSS, Javascript, jQuery, Git version control, CI/CD, SEO, Responsive web design

What we offer

• Growth-oriented culture
• Limitless learning opportunities by working with cutting-edge tech stacks and with a diverse and talented team
• Excellent compensation with competitive benefits and rejuvenation time off
• Flexible work environment
• A chance to make an impact on our business strategy using your work

Your main responsibility will be designing and implementing applications that are written in PHP. This means you will work closely with front end developers to integrate backend components with the components they’re creating for users to interact with.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions
Skills And Qualifications
• Strong knowledge of PHP web frameworks such as cake php, Laravel, Yii, etc depending on your technology stack
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming

Mobile Developer (Xamarin)
To assist us in building out our next generation of mobile apps using Xamarin, we’re looking for a well-rounded Mobile developer. A primary job responsibility will be to assist in developing and maintaining new features for the Xamarin application. The right person for this job will understand the agile methodology as well as thrive in a fast-paced environment.

Required Skills:

• 2+ years experience developing software using Xamarin.
•  Xamarin Form based UI development using XAML
• Strong desire to learn
• Basic understanding of design patterns
• Comfortable working with Subversion, Git, or similar source control environments
• Must be willing to do Test Driven Development.
• Strong communication skills, must embrace working in a highly-collaborative environment

Preferred Skills:

• Good understanding of web-service technologies, Restful APIs
• Some exposure to a version control system such as Git or Subversion
• Proven understanding of software development techniques, concepts and processes
• Driven and self-motivated.
• Works creatively to solve challenging problems

Responsibilities

• Assist in the design, implementation, and maintenance of features for our cross platform applications.
• Provide technical support and troubleshooting that are beyond capabilities of help desk or customer service
• Analyze and fix QA and production problems
• Ensure proper functioning of applications in a production environment
• Work collaboratively with designers, product managers and QA in meeting tight deadlines utilizing SCRUM in an agile environment.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Defines and documents requirements for data, workflow, logical processes, and interfaces with other systems.
• Other tasks and projects as assigned by management.

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

Intro:
Empala is an exciting new fintech launching in Singapore. Empala aims to help workers in the SEA region get access to their pay & helping them save for unexpected expenses. 

Job Description:

As fullstack developer at Empala you will be building and shaping our product. Our current offerings are centered around a React Native app (iOS & Android) with a serverless backend.

Empala is a flat and young organization, meaning every hand has a lasting impact on our product and our culture. You will report directly to the CTO and will in general be working closely with the founders. The job is of course mostly focused on building and maintaining our products, but in a small team you will have to wear a lot of hats, you could get involved in sales, marketing or anything in between, ideally you will see this as a positive thing and a chance to learn more about our users/customers/new areas of work. 

Benefits: 

At Empala we offer a competitive package that will be a mix of salary and employee stock options. We pay ourselves on demand meaning you can get paid for the work you have done when you wish it, be it daily, weekly, monthly or a combination of above. 

Requirements: 

The following requirements are a guideline, if you are missing some points but you are confident that you can master them in a reasonable amount of time there might still be a place for you at Empala. 

Preferred

• React Native 
• Backend tools and frameworks (express or any other, non JS is OK as well) 
• Cloud providers, AWS preferred 
• Git

Other requirements 

• Fluent in english 
• Proactive approach to problem solving 
• A hunger to get stuff done 

Nice to have: 

• Experience with Redux, GraphQL, Typescript, AWS Amplify
• Experience with SCRUM and/or TDD