Business Development Executive

Job Title: Senior Devops Engineer (Full-time)

Location: Mumbai, Onsite

Experience Required: 5+ Years

Job Description

We are seeking an experienced DevOps Engineer to build and manage infrastructure for a FinTech product company operating with stateful microservices. The deployment environments include hybrid cloud and on-premise setups. The ideal candidate must have strong production experience with Kubernetes, cloud platforms, and infrastructure automation.

Key Responsibilities

• Design, build, and manage infrastructure for stateful microservices (databases, queues, caching layers).
• Work on Kubernetes environments—both managed (EKS/AKS/GKE) and self-managed clusters.
• Build, enhance, and maintain custom Helm Charts for complex deployments.
• Set up and manage CI/CD pipelines using ArgoCD, FluxCD, or similar GitOps tools.
• Architect and optimize multi-tenant deployment models.
• Implement and manage high availability, load balancing, certificate management (SSL/TLS).
• Design deployment architectures based on business requirements.
• Manage cloud infrastructure on AWS/Azure including VPC, IAM, cloud networking, and security.
• Work with Infrastructure-as-Code (IaC) tools (Terraform/CloudFormation/Pulumi), including writing reusable modules.
• Monitor, troubleshoot, and optimize performance across production environments.
• Ensure security best practices in networking, access control, and secrets management.

Mandatory Skills

• 5+ years of DevOps experience in product-based companies (not services/consulting).
• Strong hands-on experience with stateful microservices in production.
• Deep expertise in Kubernetes (managed + self-managed).
• Strong ability to write custom Helm Charts.
• Experience with multi-tenant production environments.
• Expertise in AWS or Azure (cloud networking, IAM, VPC, security groups, etc.).
• Experience setting up GitOps-based CI/CD (ArgoCD/FluxCD).
• Strong understanding of HA, load balancing, DNS, SSL/TLS certificates.
• Ability to justify architectural decisions and propose deployment designs.
• Hands-on experience with IaC tools and writing custom Terraform/Pulumi modules.

Nice to Have

• Exposure to hybrid cloud deployments
• Knowledge of on-premise orchestration & networking
• Experience with service mesh (e.g., Istio, Linkerd)
• Experience with monitoring/logging tools (Prometheus, Grafana, Loki, ELK)

Job Summary

We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.

Key Responsibilities

• Handle customer inquiries via phone, email, chat, or social media
• Resolve product or service issues by understanding customer concerns and providing solutions
• Maintain detailed records of customer interactions and transactions
• Follow up with customers to ensure issue resolution and satisfaction
• Provide accurate information about products, services, and company policies

Key Responsibilities:

Answer phones and respond to emails,

providing information or redirecting queries to appropriate departments or personnel.

International Voice Process

Timing: 6.00 pm to 3.00 pm

Only Male Candidate

• To take lead and manage the backend team.
• Taking ownership and developing new micro services/systems to improve the products.
• Managing and adding on to our linux based content management system as well as our web servers.

• 4+ years of hands-on experience working with serverless architecture.
• Hands-on experience with products at a scale of > 50K DAUs.
• Should be able to architect and implement complex services/systems in a simple and scalable manner.
• Self starter with the ability to lead a team.
• Should be an expert in: Python. AWS Lambda, RDS and EC2 SQL databases, specifically postgresql. NOSQL Database, specifically dynamoDB.
• Should be able to write automated test cases for developed code.
• Should be proficient in the linux environment.
• Having the following skills will an added bonus: Experience developing with Neo4j databases. Firebase services. * Experience working with Docker and ECS.

• Your word counts You’ll get to play a key role in shaping up the product roadmap and will be involved in every stage
• Learning never stops With  advancing into the growth stage, there is immense potential and relevance to apply new developments you learn in your domain
• Sponsored training Do you want to learn something that helps improve your productivity or knowledge? We’ll sponsor that
• Remote friendly Even before Covid, half of us worked from home. Heck, you want to work from a village? Go for it.

• Healthy company culture We nurture a conducive environment for your personal and professional growth, and take extreme care to make sure you are happy at work
• Everyone gets to lead You own your idea, and you lead it’s execution
• Smart work is what matters with us We don’t count hours. We value getting the work done
• Teammates who will sing and jam with you

Candidates with good Accounting knowledge, Ms Excel skills, English communication skills, good learning skills, below 30 Yrs age, residing in Kolkata, and want to grow rapidly, Those who are not from an Accounting background, please don't apply.

Position Description:

TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions.  As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.

Responsibilities:

• Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
• Communicates with project manager/client to identify application requirements.
• Ensures applications meet the standards and requirements of both the client and project manager.
• Conducts tests of the application for functionality, reliability and stabilization.
• Deploys/implements the application to the client.
• Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
• Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
• Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
• Demonstrate professionalism and leadership in representing the Company to customers and vendors.
• Core PureConnect handler development & maintenance.
• Monitor and respond to system errors. Participate in on-call rotation.
• Follow-up on and resolve outstanding issues in a timely manner.
• Update customer to reflect changes in system configuration as needed.
• Understand system hardware/software to be able to identify problems and provide a remedy.
• Handle TAC/Engineering escalations as directed by the team lead or team manager.

Requirements

• Bachelor’s degree in computer science, business, or related area.
• 3+ years of relevant experience and proven ability as a software developer.
• Experience with the Microsoft development platform.
• Experience with .NET Framework.
• Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
• Deep Understanding of application architecture.
• Familiarity in data modeling and architecture.
• Deep expertise and familiarity with the Pure Cloud development platform.

We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.  We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

• To generate lead opportunities.
• Manage, nurture and convert leads into sales opportunities.
• Identify strong potential prospects using initiative and creativity.
• Make outgoing calls to develop new business 
• Research, track, maintain and update leads
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process