Business Development Executive (BDE) – Sales

Key Responsibilities

Manage technical onboarding and implementation for new clients

Understand customer requirements and configure the product accordingly

Provide technical support and troubleshooting for client issues

Work with APIs, integrations, and system configurations

Monitor customer usage and proactively address risks or gaps

Act as a technical advisor, guiding clients on best practices

Collaborate with internal teams (Engineering, Product, Sales) to resolve issues and improve product experience

Document solutions, processes, and customer requirements

Assist in client training sessions and demos

Ensure high customer satisfaction and retention

Job Description: Head – Pre-Sales

Location: Chennai

Experience: 12–15 years

Reporting To: Head – Sales & Marketing

Role Objective - lead and scale the pre-sales engine to drive qualified lead generation, conversion readiness, and seamless handover to sales — ensuring speed, quality, and consistency in customer engagement across all projects.

Key Responsibilities

1. Lead Management & Conversion Engine

Own end-to-end lead lifecycle (inbound, outbound, digital, channel partners)

Design and optimize lead qualification frameworks

Ensure speed-to-lead and response SLAs are met consistently

Drive lead-to-site visit and site visit-to-booking conversion improvement

2. Pre-Sales Operations & Process Excellence

Build and standardize pre-sales SOPs, scripts, and workflows

Establish call quality frameworks and audit mechanisms

Drive CRM discipline, data hygiene, and funnel visibility

Ensure zero leakage across the funnel

3. Team Leadership & Capability Building

Lead, hire, and scale high-performing pre-sales teams

Set daily/weekly targets and performance metrics

Coach team on objection handling, product pitch, and closure readiness

Drive a performance culture (not activity-based, outcome-based)

4. Marketing Alignment & Campaign Effectiveness

Work closely with marketing to improve lead quality

Provide real-time feedback on campaign performance

Influence targeting, messaging, and channel mix

5. Customer Experience & Engagement

Ensure consistent and high-quality first interaction experience

Design structured follow-up journeys

Minimize lead drop-offs and improve customer responsiveness

6. Analytics & Reporting

Track and report:

Lead source effectiveness

Conversion ratios (stage-wise)

Cost per qualified lead

Build predictive insights for demand and conversion trends

Key Metrics (KPIs)

Lead-to-site visit conversion %

Site visit-to-booking conversion %

Speed-to-lead (TAT)

Lead aging & follow-up adherence

Cost per qualified lead

CRM data accuracy %

Team productivity (per executive)

Must-Have:

12–15 years in real estate pre-sales / inside sales

Strong exposure to residential projects (apartments/villas/plots)

Proven track record of handling high-volume lead funnels

Hands-on experience with CRM systems (Salesforce, Zoho, etc.)

Strong team handling (10–30 members)

Good-to-Have:

Experience in digital-first lead environments

Exposure to channel partner ecosystems

Analytical mindset with data-driven decision making

Responsibilities
•       Design, code, test and manage various applications
•       Collaborate with engineering team and product team to establish best

Responsibilities
•       Design, code, test and manage various applications
•       Collaborate with engineering team and product team to establish best products
•       Follow outlined standards of quality related to code and systems
•       Develop automated tests and conduct performance tuning

Qualifications
•       Bachelor's degree in Computer Science or relevant field
•       Experience developing web-based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET
•       Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
•       Experience working in agile development environment

Responsibilities for Net Developer 3-5 years

• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project related work and other requirements
• Coordinate with other software professionals and developers

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Desired Profile:

We are looking out for suitable candidates having 2 to 6 years of experience in .Net
development along with strong MVC & JQuery experience.

Strong experience developing database driven web-based applications using ASP.NET MVC, C#,

OOPS concept, ADO.NET, SQL Server, WCF.

Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.

Ability to work in a fast paced, iterative development environment with short turn- around time.

products
•       Follow outlined standards of quality related to code and systems
•       Develop automated tests and conduct performance tuning

Qualifications
•       Bachelor's degree in Computer Science or relevant field
•       Experience developing web-based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET
•       Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
•       Experience working in agile development environment

Responsibilities for Net Developer 3-5 years

• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project related work and other requirements
• Coordinate with other software professionals and developers

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Desired Profile:

We are looking out for suitable candidates having 2 to 6 years of experience in .Net
development along with strong MVC & JQuery experience.

Strong experience developing database driven web-based applications using ASP.NET MVC, C#,

OOPS concept, ADO.NET, SQL Server, WCF.

Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.

Ability to work in a fast paced, iterative development environment with short turn- around time.

Job Title: Product Manager

Company Overview:
India's first sustainable, size  inclusive brand for athleisure, activewear & essentials for women. our  brand’s  aim is to blend the boundaries between function, fashion, comfort, size and fitness.

Responsibilities:

• Manage e-commerce website and supporting web applications.
• Develop and follow product roadmap.
• Participate in project & release planning.
• Analyze, monitor, test, document & configure applications.
• Must be a self-starter & be able to work with minimum supervision.
• Take complete ownership of product streams, create a roadmap and maintain backlogs.
• Own the entire product life cycle for products from inception, strategic planning, delivery to live launch, post-launch tracking, and ongoing product management, enhancement, and development.
• Conceptualize new business initiatives by working with business stakeholders and creating business impact through effective planning, business analysis, and operational data metrics, and by driving execution with the operations and technology team.
• Collaborate with the engineering team and business owners to identify problem statements, and define the business goals and metrics.
• Will work closely with different teams to create synergies leading to a high-quality product.
• Analyzing product metrics regularly and using the learning for product innovations and improvements.
• Ensuring timely delivery of projects through proper planning, scheduling, and execution.

Qualifications & Skills:

• A Full-Time Bachelor's/Master's Degree in Engineering (IT/CS) is mandatory.
• A Master's in Business Administration or equivalent experience in a high-growth tech company or startup is a plus.
• Experience in developing a website on Shopify is required.
• 2 to 5 years of product management, IT, e-commerce, operations, or related experience on a digital product/platform.
• High proficiency with JavaScript libraries like Nodejs/React, GraphQL/PHP, AWS, and MongoDB development.
• Experience as a generalist working on the front and a fair understanding of APIs to build products that delight users both internally and externally.
• The ability to stitch together many different services and processes together even if they have not worked with them before.
• Ability to think about systems and services and write high-quality code.
• Prior experience in a startup is mandatory.
• Good working experience with Data Structure, Algorithms, Low-Level Designing, and Object-Oriented Design.
• An entrepreneurial spirit and enjoys moving quickly on new, green-field products.
• Able to manage complexity with simplicity. Able to manage multiple, complex projects/features simultaneously with cross-functional teams.
• A go-getter who isn't afraid to get their hands dirty and dives into a project to achieve success by problem-solving.
• Open-minded team player with excellent communication skills.
• Agile and innovative with the tenacity to thrive in a constantly changing environment.
• Ability to resolve meaningful business and technology problems creatively.
• Highly analytical and strong attention to detail with a bias towards action.
• Thinks strategically, but stays on top of tactical execution.

Sales Intern Responsibilities:

• Working closely with the manager or assigned staff member, and completing all allocated tasks.
• Conducting desktop research, or gathering information through surveys or by speaking to clients and staff.
• Attending and participating in meetings, workshops, events, and exhibitions.
• Liaising with clients, vendors, and suppliers on behalf of the company's managers.
• Updating documents and sales records.
• Reviewing sales performance against sales targets.
• Observing and carrying out sales processes.
• Identifying potential weaknesses and offering improvement suggestions.
• Assisting managers with negotiations.
• Keeping a log of everything learned and delivering presentations to staff and other stakeholders.

Sales Intern Requirements:

• High school diploma or similar.
• Degree in marketing, business or similar may be required.
• Driver's license may be required.
• Strong self-motivation.
• Ability to work alone or as part of a team.
• Proficiency in a foreign language would be advantageous.
• Ability to cope with rejection.
• Ability to remain calm in fast-paced environments.
• Superb interpersonal skills.
• A professional appearance.

Responsibilities:

As a Business Development Manager working under the FMCG segment must perform the following responsibilities

. Create exclusive distributors, exclusive super stockiest and business associates for the company and guide, and coordinate them to achieve the target towards the entire business growth.

. Observe all the stock reports, product orders, re-order etc.

.Finding and developing new markets and improving sales.

Requirements:

.Bachelor's degree and experience in business, marketing or related field.

.Strong communication skills.

. Basic knowledge of word, excel, and PowerPoint.

At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner.

You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/

Role & Requirements

• 2+ year experience in application development
• ability to write efficient SQL queries and design schemas for relational databases
• good knowledge of operating systems and networking concepts
• experience in using and understanding code from Open Source
• experience with implementing best software engineering practices like version control with git, code reviews, writing unit-tests, writing readable code
• experience with Python and Django is a plus.
• inclination towards researching new technologies and adapt them to solve challenges we face

We look for engineers who

• Are committed to their growth and learning
• care about working in and building a strong engineering culture
• want to take significant ownership and decision making power
• want to make an impact in the real world while working with a great team in a hyper-growth environment