
About Zero1
About
Ozock by Zero1 Inc. empowers agencies, brands, publishers and other media producers to capture the attention of audiencies worldwide by integrating premium content into their communications. We provide the largest daily feed of trending content to our partners that helps elevate their Social Media, amplify brands, and captivate audiences.
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Location: Pune( Viman Nagar )
Experience: 4+years
Work of mode: Hybrid (2pm to 10 pm , 4 days work from office)
Please find the below job description:
Minimum 4+ years of experience building global enterprise level systems
Extensive experience developing complex distributed event-based microservices using C#/.Net Core
Knowledge with containerisation (Docker, Kubernetes)
Experience with cloud platforms (Azure, AWS)
Exposure with distributed messaging / streaming platforms (Apache Kafka)
Involvement building CI/CD pipelines (ideally Azure DevOps)
Excellent knowledge of Relational Databases SQL and No-SQL databases.
What does the role look like?
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.
What will you be doing?
Develop and execute automated tests and test plans
Efficiently execute test cases across all functional areas of the products(API and App)
Review product user interface for conformity to design guidelines
Find, isolate, document, regress, and track bugs through resolution
Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
Ensure the highest quality product delivery with security.
Evaluating and integrate open source and in house developed toolsets
What will you need ?
Bachelor/Master degree in CS or related field from a reputed college
Experience in manual testing for Application and APIs
Experience in automation testing using available framework.
Strong knowledge of QA methodologies, testing frameworks and tools
Demonstrated experience in test planning, test design, test execution and reporting.
Excellence in technical communication with peers and non-technical partners.
Understanding & experience with software design pattern, restful APIs and microservice architecture
Prior experience in start-ups or health-tech will be a plus
- Fresher can apply
- We are looking for a motivated and enthusiastic Full Stack Developer Trainee to join our dynamic team.
- As a trainee, you will work under the guidance of senior developers to design, develop, and maintain web applications.
- This is an excellent opportunity for individuals looking to start their career in web development and gain hands-on experience with modern technologies.
- Basic understanding of front-end technologies such as HTML, CSS, and JavaScript.
- Familiarity with back-end technologies like Node.js, Python, Ruby, Java, or PHP.
- Knowledge of databases (SQL and NoSQL) and web server technologies.
- Ability to work collaboratively in a team environment and effectively communicate ideas.
- Strong problem-solving skills and attention to detail.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
- Day shift
- Monday to Saturady
Work Location: In person
Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager
(Candidates based in Kolkata/Howrah can only apply)
• Candidates with min 1 year of Tele-Sales experience can only apply
• Age - Upto 30 years
• Salary - upto 17K (depending on experience & last salary)
• Incentive - Available
• Work from office
• Location : Shibpur(Howrah)
• Office Days - Mon to Sat
• Office Timings - 10:30 am to 6.30 pm
*Desired Profile*
• Flawless & excellent english communication required with hands on experience in Instagram
• Female Preferred
• B2C Tele-Sales experience of 1+ years required
• Person should have end to end Sales experience over phone
• Should be Confident and Street Smart and Sales pro
• Must have go getter attitude
# Joining immediate on selection









