Business Developer Executive

We are looking for an enthusiastic Executive Branding Specialist who will be responsible for managing and enhancing the online presence of our CEO. The primary focus will be on developing and implementing strategies to promote the CEO’s personal brand, increase their visibility across digital channels. You will work closely with the marketing team to align the CEO’s online persona with the company’s overall branding and values.

Key Responsibilities

● Develop and execute digital marketing strategies to enhance the CEO's personal brand and reputation.

● Monitor and manage the CEO's online presence across various social media platforms, ensuring a positive and consistent image.

● Research, create and curate engaging and relevant content for the CEO's social media profiles, including posts, articles, blogs, and videos(using Canva/similar)

● Conduct research on industry trends, competitors, and relevant topics to develop content ideas that align with the CEO's expertise and reputation goals.

● Monitor and respond to online feedback, comments, and inquiries directed at the CEO, maintaining a professional and positive image.

● Implement SEO techniques and strategies to optimize the CEO's online visibility and search engine rankings.

● Handle any digital crisis that may occur, including negative reviews or feedback.

● Track and analyze key performance indicators (KPIs) to evaluate the effectiveness of reputation management efforts and make data-driven recommendations for improvement.

● Stay updated on the latest digital marketing trends, tools, and techniques, and propose innovative strategies to enhance the CEO's reputation.

● Support the marketing team with other digital marketing initiatives as required.

Skills Required

● Good understanding of marketing tools/apps, social media platforms, and what works and what doesn't works on social media.

● Ability to assist/drive initiatives like podcasts, reels/shorts and other marketing content.

● Ability to research and learn on own, and come up with good content and strategy.

● Good understanding of the latest marketing trends and techniques.

● Excellent verbal and written communication skills.

● Passion for the marketing industry and its best practices.

● Strong desire to learn along with professional drive. 

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

About AeroLeads:

• AeroLeads is a B2B SaaS product company used by 200,000 users globally. We are a 4-year-old startup that is bootstrapped and profitable.
• We are among the top 50 SaaS companies in India and growing by 10% monthly.
• We are continuously rated 4.5+/5 and higher by our customers.

About Founder:

The founder is a serial entrepreneur with 15 years of technology, software, sales, and marketing experience. He has a successful exit from earlier ventures and sold his last startup to a major Australian marketing company.

Are you the one ❤️? 

We are looking for one -

• Sales targeting: Actively approach targeted business clients (telephone, email, chats etc).
• Relationship Management: Manage relationships with existing customers and ensure exceptional customer service.
• Coordination: Coordinates closely with team to ensure effective execution of customer inquiries.

Key Requirements:

• 4-5+ year experience in outbound/inbound sales, experience in an International SAAS market is a plus
• Willing to work in Night shifts (central time zone i.e 9.00 PM to 5.00 AM IST )
• Min Bachelors Degree

Node.js Developer Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least 4 years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better every time. Searcians are passionate improvers & solvers who love to question the status quo.

The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, every day.

Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.

1. We are a category-defining niche’ cloud-native technology consulting company, specializing in modernizing (improving, automating & transforming) the full scope of infra, app, process & work.
2. We partner with clients in their ‘beyond x’ journey to drive intelligent, impactful & futuristic business outcomes. 
3. We are the most preferred tech partner of choice when it comes to ‘solving for better for the new-age tech startups & digital enterprises, leading disruption in their industries.
4. Our Service Offerings: We offer Advanced Cloud, Data & App Modernization, Cloud Consulting, Management & Improvement (DevOps, SysOps & Cloud Managed Services), Applied AI & Analytics services. 
5. As one of the top 5 niches’ full-scope global partners for Google Cloud & a preferred partner for AWS, we are the most preferred ‘engineering-led tech company of choice when it comes to solving complex business problems.

1. Own product development - This includes setting up and managing weekly sprints to deliver on product goals
2. Work closely with product management to define project scope, priorities, and timelines
3. Highly technical, hands-on hacker and an effective people manager.
4. Roll up the sleeves and code alongside the team.
5. The primary interface for the engineering team to the business users and clients.
6. Expand existing, and implement industry-best software engineering practices.
7. You will hire, manage and mentor - Retain & lead engineering talent & geeks to expand a cohesive and powerful team
8. Strive for excellence in customer experience, technology, methodology, and execution
9. Enjoy providing frequent and constructive feedback.
10. Define and influence product roadmap and deployment strategy
11. Architect and implement new features that increase engagement
12. Ensure the technical feasibility of UI/UX designs. 
13. Collaborate with other team members and stakeholders. 
14. Review and optimize app usage by monitoring key metrics and rectifying the issues proactively. 
15. An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology

Our technology stack is sane and the role requires strong demonstrated experience and understanding of the below technologies:

Qualification

1. Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s or Master’s degree in Engineering (Computer Science). 
2. Or else, you should be programming from 12. For us, the latter is better as it shows you have a programming mindset. We will find you faster if you specify the latter in some manner. :) 
3.  3-6 years of relevant work experience. 
4. Proficient understanding of MongoDB, Express.js, React Js, Node.js 
5. React Hooks and Lifecycle methods: In-depth understanding is necessary
6. Redux: Should be able to create, update and manage
7. Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS. 
8. Proficient understanding of client-side scripting and JavaScript,TypeScript, JavaScript frameworks , including jQuery, MySQL & NoSQL. 
9. Good understanding of asynchronous request handling, partial page updates, and AJAX.
10. Proficient understanding of code versioning tools, such as Git / Bitbucket / SVN.
11. Experience working and building RESTful APIs. 

What you need to have:

Senior IT FInance Systems Analyst (Netsuite), India

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

Yext is seeking a talented Senior IT Finance Systems Analyst (Netsuite), in Hyderabad, India. 

Senior Business Systems Analysts at Yext have wide-ranging experience and work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Individuals in this role will have strong technical skills and will be required to provide Application support for Netsuite(technical), Blackline, Kyriba, Coupa applications. We’re looking for a techno-functional Netsuite consultant who has exposure/ learn other applications and be able to effectively support the FInance systems portfolio.

JOB LOCATION: REMOTE OR HYDERABAD

Responsibilities and Duties:

• Serve as NetsSuite technical  / functional subject matter expert: identify, document, troubleshoot, and resolve NetSuite system issues. 
• Responsible for building custom scripts, workflows, and integrations for the NetSuite system.
• Perform day-to-day administration of the NetSuite system, inclusive of basic maintenance, upgrades and enhancements, troubleshooting, testing, and new feature deployments including  Roles and Permissions, Page layouts, Workflows, Approval processes and Password policies, custom reports and saved searches, install bundles and SuiteApps, CSV uploads.
• Create and maintain technical documentation
• Monitor and support all integrations to and out of Netsuite. Build new integrations where necessary
• Manage sandbox environments and work with NetSuite support as needed.
• Provide application support for additional applications like Blackline, Kyriba (Treasury/Payments), Coupa (P2P)
• Handle support requests for new features or functionality and assist with the prioritization of these requests across all supported platforms
• Support the Finance and Operations departments during the month-end close issues and process.
• Stay current on Product updates, new releases, related testing, SOX and IT Change Management processes for all applications supported
• Automate processes, eliminating redundancy, and improving efficiency within Yext’s processes without sacrificing end-user experience.

Qualifications & Skills:

• Minimum of 3 years verifiable Netsuite experience with Netsuite Administrator certifications, and active participation in the NetSuite Community. 
• Experience in GL, Fixed Assets, Accounts Payable, Accounts Receivable modules of Netsuite required.
• Prior NetSuite Administration experience is a must.
• Solid understanding of Accounting, Fixed Assets , Accounts Payable, Consolidation, Intercompany processes.
• Strong Administration skills ( Netsuite): User management, application configuration, custom reports, saved searches and workflows to manage unique business process requirements.
• Experience with SuiteScript, SuiteBuilder, SuiteTalk, and SuiteFlow.
• Solid understanding of NetSuite data model, entity and transaction objects, and application and platform capabilities.
• Ability to configure and set up new subsidiaries, accounts, locations etc
• Exposure to SOX and ITGC compliance
• Experience supporting   Coupa, Blackline, Kyriba is a great plus.
• Understands SDLC methodology - including Agile and Waterfall approaches, functional requirements, process modeling, and re-engineering, use case development, user acceptance testing, organizational change management, and large-scale system implementations.
• Core Skills: Communication, Technical, Analytical, Problem-Solving, Decision-Making, Negotiation and Persuasion.
• Creating data flow diagrams, solution documentation
• Experience working in a support role utilizing Zendesk or other ticketing tools..
• Bachelor’s degree in Engineering or Science

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.