Business Analyst

About Us:

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.

Responsibilities:

• You will be responsible for overseeing the development of Docsumo React webapp.
• You will be working closely with the founders and lead the frontend development
• Serve as a thought leader and mentor on technical, architectural, design and related issues
• You will be responsible to provide oversight, accountability, and leadership for technical decisions.
• You will be designing and building modules in React within the Docsumo webapp.
• Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
• Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs
• Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product

Skills:

• At least 6+ years years experience building React webapps
• Excellent command over React, redux, javascripts, HTML5 and CSS
• Provided effective team management and mentoring for over 3+ years to foster professional growth and drive team success
• Demonstrated ability to build 0-1 product from using React.
• Demonstrated ability of managing frontend engineers
• Proven skills in developing a production level end to end UI application on their own
• Familiarity with Version Control tools, deployment, cloud services and CI/CD
• Must be self-motivated, flexible, collaborative, with an eagerness to learn
• Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

Benefits:

• Enjoy the flexibility of a hybrid working model, allowing for a balanced work-life integration.
• Access comprehensive insurance coverage to safeguard your health and well-being.
• Participate in our stock options program to share in the company's success and future growth.

Job Description: 

Handling desktop issues 

Need to configure, implement, maintain develop and support. 

Network trouble shooting and hardware configuration. 

Should have good working experience on DNS etc, 

Networking design and implementation. 

Hands on experience working on servers will be an added advantage. 

Good communication skills. 

Should be able to join immediately or in a week. 

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners

• Excellent in Jquery, HTML5, CSS, ReactJS or AngularJS.

• Excellent programming skills in PHP Codeigniter / Laravel Framework. (Laravel is mendatory)

• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries
• Familiarity with RESTful APIs
• Must be well versed with software application design and development tools.
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with the whole web stack, including protocols and web server optimization techniques.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Excellent written and verbal communication skills.

Front-end Developer

*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).

*H1 is the future of digital banking. 

*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.

About the Job:

H1 seeks front-end developers with experience on React, UX and responsive layout for our development team

In this role, you will report directly to the CTO

Agile based organization, with bi-weekly sprints on long-term project

Responsibilities:

• Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.) 
• Working with the CTO to build the roadmap and agile based organization required.
• Receive and react to product feedback from all internal and external stakeholders
• Create and optimize company web applications
• Product KPIs, and product releases on a recurring basis
• Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
• Contributing to deliver the expected results from a usability and engagement perspective

About You:

• With strong software product background, and extraordinary capabilities in terms of product strategy development and usability 
• 3-6+ years robust experience on developing software products in an agile based organization
• Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
• Clear examples of products managed or developed during his/her career 
• Strategic thinking: you are able to think at the strategic level and make the link with the pixel level 
• Able to work in a flat and transparent manner within a fast paced environment
• Results oriented
• Academic education in tech/product/digital related careers
• High level english (spoken and written). Spanish at any level would be a great plus.
• Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)

Skills:

• Great flavour towards software products
• High expertise and excellence on software usability and user experience optimization. Expertise in software design
• Sensitivity towards customers and users
• Data driven decision making
• Deep knowledge of the digital world
• Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
• ReactJS on typescript with class and hooks
• Experience with responsive design
• Css with less compiler experience
• Long SPA development using json web tokens security
• AntD library would be a plus
• Experience in working with tech teams, on an agile based style
• Proactive and able to take initiative. Decisive and resolute
• “Out of the box” thinker
• Creative thinker
• Works well in a team and with a wide range of people from different backgrounds and ages
• Organised and methodical
• Succeeds under pressure
• Is able to have fun and keep a positive atmosphere in the team

Location of Headquarters: Madrid, Spain

Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India

This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.

Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)

GREETINGS FROM CODEMANTRA !!!

EXCELLENT OPPORTUNITY FOR DATA SCIENCE/AI AND ML ARCHITECT !!!

Skills and Qualifications

*Strong Hands-on experience in Python Programming

*** Working experience with Computer Vision models - Object Detection Model, Image Classification

* Good experience in feature extraction, feature selection techniques and transfer learning

* Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.

* Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.

* Good experience in exploratory data analysis, data visualisation, and other data pre-processing techniques.

* Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe Good knowledge in statistics, distribution of data and in supervised and unsupervised machine learning algorithms.

* Exposure to OpenCV Familiarity with GPUs + CUDA Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.

* We are looking for a candidate with 9+ years of relevant experience , who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: *Experience with big data tools: Hadoop, Spark, Kafka, etc.
*Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
*Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.

Responsibilities
*Selecting features, building and optimizing classifiers using machine learning techniques
*Data mining using state-of-the-art methods
*Enhancing data collection procedures to include information that is relevant for building analytic systems
*Processing, cleansing, and verifying the integrity of data used for analysis
*Creating automated anomaly detection systems and constant tracking of its performance
*Assemble large, complex data sets that meet functional / non-functional business requirements.
*Secure and manage when needed GPU cluster resources for events
*Write comprehensive internal feedback reports and find opportunities for improvements
*Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model

Regards

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!