
JD
Prior experience of about 6-10years
1 - Must have fair understanding of products like future, forward, options(call and put), bonds, swaps etc
2 - Must have fair understanding of mutual funds and NAV
3 - Should have good communication skill.
4 - Basic SQL
5 - Business analyst experience and should know about BRD.
6 - Good to have Knowledge of risk management in general.
Responsibilities:
Candidate will have to perform data analysis.
Candidate will have to speak with different risk engine team to identify the appropriate engine for given asset classes, and accordingly he has to do requirement analysis and testing.
Should have good product knowledge.
Should have good communication skill.

About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
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About Us
Signal Expert Global is a leading technical analysis research provider in the Forex and Com-ex global markets, operating since 2016. Based in multiple countries, we offer educational and trading assistance, focusing on market analysis, pricing, entry points, and trends. As a member of the International Trade Council, Signal Expert Global adheres to FIRC norms and FEMA guidelines. Our accurate signals and recommendations have proven to benefit investors worldwide, making market opportunities accessible to both big and small investors. We offer a variety of services, including intra-day and positional signals.
Role Description
This is a full-time, on-site role for a Customer Acquisition Executive located in Indore. The Executive will be responsible for working on client acquisition, managing customer relationships, ensuring customer retention, in turn enhancing the overall customer experience. Daily tasks include interacting with clients, addressing inquiries, providing timely solutions, and pitching the services as per their requirements for achieving client acquisition and revenue generation targets. The role demands keen analytical skills to understand customer needs and market trends effectively.
Key Responsibilities :
- Client acquisition, retention and relationship management.
- Act as the first point of contact for new clients and ensure a positive on-boarding experience.
- Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Assist clients in identifying the ideal service combination and generating revenue.
- Maintain accurate records of client progress in CRM.
- Stay updated on market trends and current affairs to better assist global traders and investors.
- Assist clients with account setup, KYC, and on-boarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
- Achieve monthly targets for revenue generation through client acquisition.
Qualifications
- Excellent Communication skills for effective client interactions
- Bachelor's degree in Business, Finance, or a related field
- Sales skills to support and achieve sales targets
- Analytical Skills to understand market trends and customer needs
- Customer Retention and Customer Experience management skills
- Minimum 6 months experience in sales/direct client interaction role
- Knowledge of Financial markets and trading is a plus
- Ability to work independently and collaboratively within a team
- Relevant experience in Forex and Com-ex markets is a plus
Work Location: Bhyandar
Management Skills:
Team Management
Communication Skills
Presentation Skills
Project Management Skills
Domain Skills:
Strong technical expertise in networking, systems administration, and desktop support.
knowledge of networking, managing LAN, WAN Devices
with server administration (Windows Server, Linux).
with virtualization technologies viz. VMware, Hyper-V).
Strong project management and organizational skills.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team.
Strong customer service orientation.
Responsibility
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.
Eligibility
- Bachelor’s degree in computer science or a similar field.
- Proven work experience as a WordPress developer.
- Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
- Knowledge of code versioning tools including Git, Mercurial, and SVN.
- Experience working with debugging tools such as Chrome Inspector and Firebug.
- Good understanding of website architecture and aesthetics.
- Ability to manage projects.
- Good communication skills.
What you will do:
- Researching possible business opportunities, prospecting new clients through various sources and building a pipeline of prospects
- Reaching out to potential clients via cold calls and cold email
- Understanding the business requirements of the clients and accordingly pitching the company’s products/services
- Educating the new clients and also updating the existing clients about any product/service improvements/updates
- Answering any concerns or queries raised by the clients in a timely manner
- Following up with the clients to ensure that their show of interest is retained and converted to business for the company
- Negotiating and closing the sales deal by handling all the relevant operational activities as well during the process
- Collecting feedback and suggestions from the clients in regular intervals and reporting the same to the management
- Ensuring compliance of relevant rules, laws & regulations
- Updating and maintaining a database of prospects, sales figures etc. and reporting the same to the management in regular intervals
- Working in coordination with internal stakeholders such as various teams and external stakeholders such as clients
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of minimum 2+ years in inside sales
- Previous experience of handling a CRM, using an email outreach tool and prospecting is required
- Willingness to work remotely
- Excellent communication skills- Advanced level proficiency in English is required
- Excellent negotiation and presentation skills
We're looking for someone having 4-6 years of total work experience with strong managerial and leadership skills. The manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of web and mobile development projects, ensuring consistency with company strategy, commitments and goals.
**Responsibilities**
- Ensure that all projects are delivered on-time, within the scope and within budget.
- Develop a detailed project plan to monitor and track progress.
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
- Coordinate internal resources and customer team members for the flawless execution of projects.
- Lead the project scope definition and objectives ,involving all relevant stakeholders and ensuring technical feasibility.
- Ensure resource availability and allocation through appropriate forecasting.
- Keep your knowledge and the company’s products up to date with the latest web industry trends.
- Report problems and escalate to management as needed.
- Perform risk management to minimize project risks.
- Create and maintain comprehensive project documentation.
- Plan and oversee the preparation and dissemination of project communications.
- Create learning opportunities for the team through training, conferences, hands-on training and mentorship in projects.
- Oversee recruitment of new team members when required.
- Maintain and develop relationships with existing customers and reach out to potential customers for new business.
- Establish and maintain relationships with third parties/vendors.
- Screen potential business deals by analyzing requirements, financials and market strategies.
- Track & monitor project cost as per the budget.
**Skills**
- Must have project planning, project monitoring project management skills
- Must have Schedule Management, Project Budgeting, expense monitoring, Project reporting skills.
- Must have basic knowledge of Web, iOS and Android development technologies.
- Must have excellent client-facing and internal communication skills.
- Must have Customer communication on Project status & reports.
- Must have strong leadership and team management qualities.
- Must have strong management and organizational skills.
- Must have good analytical and troubleshooting skills with end-users / customers.
- Must have competitive intelligence.
- Must have experience in using tools like JIRA etc.
- Must have excellent verbal and written communication skills.
- Must be resourceful, innovative, self-motivated, and confident in high-stress situations.
Call Reception and Ticket Logging: Responsible for:
- Ensuring calls are answered professionally
- Ensuring that the relevant information is collected from the customer
- Ensuring that the correct level of priority is agreed with the customer
- The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
- Ensuring that the ticket is assigned to the correct engineer
- Ensuring that the engineer is aware that there is a new ticket assigned to their queue
SLA Management: Responsible for:
- Ensuring that appropriate attention is paid to P1s
- TPMs engaged immediately for engineer dispatch to the site where applicable
- The customer is forwarded to an engineer for a possible remote fix
- Ensuring that all tickets are managed in line with SLAs
Jeopardy Management: Responsible for:
- Ensuring that the ticket is managed in line with Company’s jeopardy management process
Escalation Management: Responsible for:
- Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
- Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
- Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
- Responsible for advising Service Centre Manager of any missing information in the knowledge database
Communication Responsible for:
- Customer Communication
- Ensuring that the customer is updated regularly throughout the duration of the ticket
- Ensuring the quality of ticket input is of a high standard
- Ensuring that key internal contacts are advised of any issues
- Responsible for reading, understanding, and complying with Company’s Information Security policies.
FORMAL EDUCATION AND TRAINING
- Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
- Industry or relevant business qualifications and accreditations would be desirable
- Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
- Ability to form close working relationships with the customer community, sub-contractors
- Excellent client-facing communications skills
- A Self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- in European languages would be an advantage
- ITIL Foundation / ITIL v3 Foundation
- Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set
Key skills & Experience
- An experienced Communications professional with a broad background in telecommunications at an operational level.
- Recognition of the issues
KEY COMPETENCIES
- Customer Focused
- Relationship Building and Maintenance
- Decision-Making Ability
- Inspiring Communicator
- Initiating Action
- Personal Responsibility
Summary
As an AEM Technical Lead, you will lead efforts for delivering and supportingAdobe Experience Manager (AEM) solutions and complex integrations into Adobe creative cloud applications, CRM, Commerce, Mobile, Back Office, ESB, Analytics and Personalization technologies. Your work will consist of driving large scale implementations and working very closely with a large team by leading them in solution design and implementation. You’ll leverage your strong technical skills in developing seamless and scalable solutions for premier engagements alongside industry experts.
Responsibilities
Formulate an implementation plan & prepare estimates for the assigned activities/work items.
Solution design all elements of the implementation by working closely with an Architect where appropriate.
Report work progress to the manager & the client on a periodic basis. Participate/Lead in design discussions & client meetings.
Follow & Contribute to the organizational best practices/policies.
Apply industry standard Design Patterns for web application development. Contribute to the AEM practice
Key Skills
Adobe Experience Manager, Adobe Experience Platform, Day CQ, OSGi, Apache Sling, Apache Sightly, Apache Oak, Adobe Dispatcher, Code review
Qualification and Experience
Over 5+ year experience developing JEE web applications and OSGi, Apache Sling, Apache Sightly, Apache Oak and Adobe Dispatcher
Over 3+ years of experience in implementing Web application, Web Content Management (WCM) and Digital Asset Management (DAM) solutions using AEM platform.
Experience in AEM component development, Asset workflow development, Schedulers, Metadata & Tag Management plus integrating AEM with other applications.
Experience with Java technologies and frameworks mainly Spring, Hibernate.
Experience with at least one Ajax/JavaScript framework (Jquery, Angular, React). Experience to other web technologies like Search, XML, XSL etc.
At least played the role of Technical Lead for one year.
Excellent communication skills (both verbal and written). Adobe Lead Developer certification is a plus
About Moonraft
We are here to advance the human experience through design-driven innovation. Design, to us, is all about creating new meanings, while art is about self-expression and emotive appeal. Bringing these two creative disciplines together and operating at their intersection with business and technology, we drive business innovations with differentiating customer experience. We place the human at the centre, bringing quantitative and qualitative techniques together to develop consumer insights. Our techno-creative team, bridging consumer insights, business understanding, and advanced technology skills, then builds humanistic technology solutions.
We believe experimentation is at the core of every innovation. Radical innovation, in our view, is just an event recognised in hindsight when a number of trial-and-error attempts spark off a breakthrough. Our approach embraces rapid prototyping and empirical evidence in everything we do. As the name says, we are Moonraft Innovation Labs, driving innovation through experimentation.
"Rafters", who inhabit Moonraft, recognize ideas as the boss. They live by imagination, simplicity, and speed. Our egalitarian culture and environment are designed for rafters to thrive and deliver elegant solutions for complex problems.

