Founding Engineer

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.

Our client is actively seeking a Conversational AI Engineer with deep hands-on experience in Google Contact Center AI (CCAI) to join a high-impact digital transformation project via a GCP Premier Partner. As part of a staff augmentation model, you will be embedded within the client’s technology or contact center innovation team, delivering scalable virtual agent solutions that improve customer experience, agent productivity, and call deflection.

Key Responsibilities:

• Lead the design and buildout of Dialogflow CX/ES agents across chat and voice channels.
• Integrate virtual agents with client systems and platforms (e.g., Genesys, Twilio, NICE CXone, Salesforce).
• Develop fulfillment logic using Google Cloud Functions, Cloud Run, and backend integrations (via REST APIs and webhooks).
• Collaborate with stakeholders to define intent models, entity schemas, and user flows.
• Implement Agent Assist and CCAI Insights to augment live agent productivity.
• Leverage Google Cloud tools including Pub/Sub, Logging, and BigQuery to support and monitor the solution.
• Support tuning, regression testing, and enhancement of NLP performance using live utterance data.
• Ensure adherence to enterprise security and compliance requirements.

Required Skills & Qualifications:

• 3+ years developing conversational AI experiences, including at least 1–2 years with Google Dialogflow CX or ES.
• Solid experience across GCP services (Functions, Cloud Run, IAM, BigQuery, etc.).
• Strong skills in Python or Node.js for webhook fulfillment and backend logic.
• Knowledge of NLU/NLP modeling, training, and performance tuning.
• Prior experience working in client-facing or embedded roles via consulting or staff augmentation.
• Ability to communicate effectively with technical and business stakeholders.

Nice to Have:

• Hands-on experience with Agent Assist, CCAI Insights, or third-party CCaaS tools (Genesys, Twilio Flex, NICE CXone).
• Familiarity with Vertex AI, AutoML, or other GCP ML services.
• Experience in regulated industries (healthcare, finance, insurance, etc.).
• Google Cloud certification in Cloud Developer or CCAI Engineer.

About Us

Aquil Software is a dynamic and innovative IT company focused on delivering cutting-edge web applications and digital solutions. We pride ourselves on a collaborative team culture, continuous learning, and rapid growth.

Role Overview

We’re seeking an experienced Full Stack Developer to architect, develop, and maintain scalable web applications. The ideal candidate will be comfortable working across the entire stack—from crafting responsive front-end interfaces in Angular to building robust back-end services in PHP (Laravel & CakePHP) and Node.js.

Key Responsibilities

Front-End Development:

• Design and implement frontend integration using Angular (v8+).
• Ensure optimize performance.

Back-End Development:

• Build RESTful APIs and microservices using PHP (Laravel and CakePHP) and Node.js.
• Integrate with databases (MySQL, PostgreSQL, MongoDB) and third-party services.

Maintenance & Troubleshooting:

• Diagnose and resolve production issues with minimal downtime.
• Monitor application performance and implement optimizations.

Collaboration & Documentation:

• Work closely with UX/UI designers, QA engineers, and stakeholders.
• Write clear technical documentation and user guides.

Required Qualifications

Education: Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

Experience:

• Fresher willing to learn and commit for long term bright future.
• 1-3 years building applications with Angular.
• Strong PHP background, with at least one year each in Laravel and CakePHP.
• Experience developing server-side applications in Node.js.

Technical Skills:

• Proficient in JavaScript/TypeScript, HTML5, CSS3/Sass.
• Deep understanding of MVC frameworks (Laravel, CakePHP) and dependency injection.
• RESTful API design and implementation.
• Experience with relational and NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Familiarity with Git version control workflows.
• Knowledge of authentication/authorization (OAuth, JWT).

Soft Skills:

• Strong problem-solving and debugging abilities.
• Excellent communication and teamwork.
• Self-motivated, detail-oriented, and adaptable to changing requirements.

What We Offer

• Competitive salary and performance bonuses.
• Flexible working hours.
• Professional development learning resources.
• Collaborative, inclusive culture with regular team events.

As a Full Stack Developer; you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities:

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug, and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.

Requirements:

• Backend: Spring (JAVA), Spring Boot, Laravel (PHP), MySQL, NoSQL, NGINXPlus.
• Frontend: Angular 5+ Ngrx/store5
• Infrastructure: Google cloud platform (App Engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Pusher.io (WebSockets), Filestack, Postmark app, 4 Tools: Postman app, JIRA.
• Rest APIs, Microservices, Agile, Oauth, Message Queue, Git.
• 6 years proven experience as a Full Stack Developer or similar role.
• Experience working with service-oriented architectures and web-based solutions.
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
• Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).
• Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache) and UI/UX design.
• Experience working on Agile processes (Scrum, Kanban).
• Experience working on the AWS technologies.
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Degree in B. tech/BE.

gingerCube Inc., based in Dallas, USA, provides a software platform to interface with hospitals, physician groups, resident programs, and billing services, improving revenue cycle and reducing time to bill by up to 85%. Our flagship product, maxRVU has been adopted by physician groups, hospitals and revenue cycle companies across the US. Over the past 6 years, we have developed a solid brand and continue to grow swiftly with top healthcare systems.

To meet rapid expansion, we are looking to hire a full-time Lead Engineer to join our growing team in Mumbai to build our products using Ruby on Rails. As our Lead Engineer, you will be responsible for creating innovative solutions to technical problems and deliver a top-notch user-experience to our enterprise customers. You must be highly motivated, lead by example and have a knack for designing optimized solutions.

You will report to the Director of Product Delivery and work at our office at a fun and open co-working space. Our startup-like environment means nothing holds you back from doing your best and chart your own growth path. You'll be able to see the impact of your work immediately, experience various aspects of the business, and hear from clients how your efforts benefit them directly.

Requirements:

• Bachelor's degree in a related area and 4 to 6 years of experience in the field
• Full stack with Ruby on Rails, HTML, CSS, and JavaScript.
• Familiarity with ruby gems and Github.
• Expertise of diverse technology stacks
• An understanding of sound database design principles and performance optimization
• Experience integrating with REST API’s
• Skilled with debugging tools, test harnesses, and performance tuning
• Expert with multi-tenant systems, secure coding practices, and authentication/authorization
• Expert in Ruby with a distinguished track record of solving challenging and complex problems efficiently
• Excellent knowledge of standard concepts, practices, and procedures within a particular field
• Enable RoR web applications on Heroku with Postgres
• Ability to take ownership of work and respond to critical issues quickly and work with the team.
• Plus: Software security practices for patient records(HIPAA), PCI, etc. and exposure to the healthcare industry.

• Someone’s traveling to airport/office/home - can we suggest them public transport routes with first mile & last mile and accurate tracking of the individual leg of the journey
• Someone’s new in the city - can we help them travel from A to B in the most efficient way
• Someone’s planning to not use their private vehicle for the commute - can we design an efficient and reliable system to plan their commute with accurate information of public and private transport
• Transition people from private to hybrid multimodal commute
• Someone's traveling home late at night - can we give their friends, family peace of mind?
• Build a single mobile ticket for the entire journey

What you’ll do

• Build the backend and deploy systems powering the app
• Improve routing across 10+ cities for everything from walking to trains to electric scooters to metro to bus to auto to bike
• Integrate new private transport companies and new ways of getting about our cities
• Develop smarter ways of integrating the payment systems with the app
• Extract, process and crunch together departure times, travel habits, and pricing information and suggest reliable results to users
• Create experiences that delight your friends, family, and millions of new commuters when they come and visit your city
• Design and build systems that scale on demand and are secure
• Deploy and support your code on AWS
• Best practices: code reviews, tests, CI
• Teach us how to be better our Stack (Required) Java (Spring Boot), Postgres, MongoDB, ReactJs, Golang Microservice Nginx, API Gateway, Load Balancer, Kafka, Redis, Websockets, Docker, Kubernetes, Git, AWS - EC2, RDS, s3, lambda Optional Nodejs(Express)