Branch Manager - Sales

India is the largest VPN market in the world with over 200 million VPN users. Safehouse’s strong feature set which includes global VPN servers access, protection from phishing/unsafe content, cyber insurance against digital frauds and protection against malicious links along with competitive pricing make it an attractive offering for individuals to enhance their privacy and digital safety. As an App Subscription Growth Specialist at Safehouse, your primary responsibility will be to drive the growth of paid subscriptions for our VPN, internet security & privacy app. You will play a crucial role in increasing the user base of our apps and maximizing revenue through subscription acquisition.

Responsibilities:

• Subscription Acquisition: Implement strategies to attract new paid subscribers for our VPN product and online safety services.

• Market Analysis: Conduct market research to identify potential customer segments and assess competition in the VPN and online security industry.

• Customer Engagement: Develop and execute effective marketing campaigns to engage existing users and convert free users into paid subscribers

• Partnerships and Collaborations: Explore partnership opportunities with relevant platforms, influencers, and organizations to expand our app's reach and increase subscriptions.

• Performance Tracking: Monitor key performance indicators (KPIs) related to subscription growth and revenue generation, and adjust strategies as needed to meet targets.

Qualifications:

• Experience: Proven experience in subscription-based sales, preferably in the technology or software industry.
• Marketing Skills: Strong marketing and promotional skills with the ability to create compelling campaigns to drive subscription growth.
• Communication: Excellent communication and negotiation skills to effectively engage with potential subscribers and partners.
• Analytical Abilities: Data-driven approach with the ability to analyze market trends, user behavior, and campaign performance metrics.

Join Us:

If you're passionate about driving subscription growth and maximizing revenue potential in the VPN and online security sector, join us as an App Subscription Growth Specialist. Your compensation will include an attractive commission based on performance and you’ll have the full autonomy to run the campaign to bring the desired result.

For more information about Safehouse and our products, visit our website: Safehouse Tech.

Job Description :-

Roles and Responsibilities:

• Conducting market research to identify potential opportunities for growth, including identifying new markets for existing products or developing new products for untapped markets.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and products can help them. 
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets. 
• Actively approach targeted business clients (telephone, email, social networks, events, etc.) Search for new client leads and ability to build a new sales pipeline. 
• An individual with an innate sense of ownership & successfully works towards closing deals. 
• Supervise the activities of sales representatives and team in order to meet sales targets. 
• Maintain an updated knowledge of the company's goals, vision, and values to ensure appropriate prioritizing. 
• Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets. 
• Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base. 
• Strong expertise in b2b sales pipeline management and marketing management. 
• Knowledge of reporting, efficiency, and analytic techniques.

Desired Skills and Requirement:

• Working experience as an Assistant Sales Manager or a similar role in the Sales Department.  
• Ability to work in a fast-paced working environment. 
• Knowledge and experience using effective sales strategies.
• Excellent problem-solving abilities. 
• Good oral and written communication skills. 
• Ability to demonstrate excellent leadership skills. 
• Excellent ability to make a timely decision. 
• Good sales and people skills. 
• Strong expertise in b2b sales pipeline management and marketing management.
• Knowledge of reporting, efficiency, and analytic techniques.

Location: Gurugram

Skill requirement: 4+yrs exp in outbound sales and lead generation in a similar industry.  Excellent communication skills are a must. IT background preferred.

JD

1. Generate quality Leads from Online Sources starting by Searching the database ( Linkedin, Twitter, Facebook etc) or target audience (B2B) from the internet or other sources till generating suspects and prospects for the Sales Closure team
2. Locate the right person in the organization and Make the first pitch
3. Send solutions and Services marketing collateral/ material over email
4. Follow up, pitch, and convince the customer to try us/take a demo or free trial of services wherever we offer. 
5. Schedule an online meeting or discussion or chat with interested suspects through skype/phone for the sales closure team 
6. Use our sales CRM tool, and update it at every step of the process.
7. Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
8. Validate Leads by following our Sales qualification process
9. Responsible for Data Mining and Market Research through the internet, Building databases, Proficient in secondary research.

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively