Configuration & Asset Manager

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Ideal Candidate

1+ year of experience working as a business development representative (or other relevant roles) at a B2B SaaS company.

Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup.

Excellent written and oral communication skills.

Experience working with CRM, lead databases, sales engagement tools, ChatGPT, etc

Familiarity with CRM systems and proficiency in managing leads, pipelines, and automations

Willingness to get your hands dirty and do the grunt work in the early days

Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level

Comfortable working late at night to ensure sufficient overlap with US prospects

Self-driven individual with high ownership and strong work ethic

Ability to build, manage and motivate a team

Not taking yourself too seriously :)

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and other possible sources.
• Set up meetings with potential clients and convert them to closures.
• Making Outbound Calls, generating new opportunities & nurturing the opportunities generated
• Follow up on leads and conduct research to identify potential prospects.
• Negotiate/close deals and handle complaints or objections.
• Work with the teams (External/Internal) to develop and grow the sales pipeline to consistently meet desired goals.
• Data-driven analysis with strong attention to detail and ability to execute within a matrix team structure.
• Sharing quotations to customers through email on real-time basis
• Communicating with customers on over phone & over email.
• Build strong relationships with clients to increase sales and customer satisfaction.
• Meet or exceed Monthly / Quarterly / Yearly sales targets by closing deals and negotiating contracts.
• Provide excellent customer service by responding to customer inquiries and resolving issues in a timely manner with collaboration of support team. Prepare and present proposals and demonstrations to clients.
• Prepare and submit sales reports and forecasts to management.

Key Responsibilities:

● Develop and maintain scalable and responsive web applications using Angular

(preferably Angular 13+).

● Write clean, well-documented, and reusable code in JavaScript, HTML5, and CSS3.

● Apply design principles to create intuitive and aesthetically pleasing UIs aligned with

brand guidelines.

Required Skills:

● 2+ years of web development experience.

● 1+ years of hands-on experience in Angular development (Angular 8+ mandatory,

Angular 13+ preferred).

● Strong proficiency in JavaScript (ES6+), HTML5, and CSS3.

● Sound understanding of responsive design, cross-browser compatibility, and

accessibility standards.

● Experience with SASS/SCSS, Bootstrap, Material, or other CSS frameworks.

● Solid grasp of web design principles including layout, typography, color theory, and

usability.

● Experience with Git, CI/CD pipelines, and agile development practices.

● Experience in the travel tech domain is a strong plus.

Trader- Oilseeds and Meals - Haryana Gurgaon

Must-Haves :

Top 3 Mandatory Skills: 

1. Worked in Oilseeds and Meal domestic positions, create parity trades in local market

2. Minimum of Four years of working experience in Oil seeds and meals category

3. work experience of Cash and Carry opportunities – NCDEX (Beans and Meals)

4. Good Academics at least MBA with reputed B school

5. Experience in Supply and Demand of Soybeans and Meals in India involving crush capacities, meal exports, stocks details and Govt procurement.

No Poach Clients (Plus other Strict No-Nos) :

NA

Nice to Haves :

Target Companies :

Cofco, Reliance, ADM, LDC, Adani, Bunge

Additional Guidelines :

Interview Process L1 with Hiring manage, L2 with GM ag. and Trading

Experience/skills required

Key Qualifications

• Developer Role:
• Preferably Java 
• CI/CD - DevOps (Exposure)
• Messaging Middleware (Exposure to Kafka or any other messaging middleware)
• DB: Oracle (pref) - any other Database platforms (SQL/NoSQL)
• Server Side: Java, Spring boot Microservices
• Exposure to Any Major Cloud Platform (AWS/Azure/GCP)

We are looking for a performance marketer who can profoundly understand the user and plan search engine and display advertising to generate MQLs. You are someone who likes working with data and insights and making decisions based on it. You should be able to lead multiple performance marketing initiatives like Google Ads, Linkedin Ads, Facebook Ads, Display Ads, GDN, Bing Ads etc in international markets like MENA, USA, EMEA & SEA. An eager candidate to make an impact at Xoxoday and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.

• Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
• Define and execute the SEM & performance marketing strategy. It will include work like demand generation, landing pages, keywords research, Ad copies, competition research & analytics.
• Work closely with a range of cross-functional teams - product, design, marketing, and sales to craft highly effective, data driven campaigns on Google Adwords, Linkedin & Facebook.
• Understand and analyze campaigns regularly and optimize the CTR, CPL & CPA.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Expertise in Google Adwords campaigns for international markets.
• Experience working on marketing or growth throughout a product’s lifecycle.
• Working experience in SaaS, preferably for international markets.
• Hands-on experience in Google Analytics, Google AdWords, Linkedin Ads, Facebook Ads, Hubspot CRM, Landing pages and Webflow.

You will be working closely with the growth marketing head and the marketing team members. 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of work, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.

A fast-growing PE funded Fintech SaaS company based in Bangalore with offices in Delhi, Mumbai, California, New York, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 2000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Hiring Java Developers across hierarchical level for Datametica Solutions Pvt. Ltd.

Designation: Developer / Lead / Architect - JAVA

Experience - 4+ Years

Work Location - Pune

Responsibilities:

• Own, drive and evolve product systems/subsystems
• Develop, architect highly scalable, highly available, reliable, secure and fault-tolerant systems with minimal guidance
• Suggest new architectural elements to improve the existing architecture
• Design and implement low latency RESTful services; Define API contracts between services; Version APIs and make them backward compatible
• Translate business requirements into scalable and extensible design
• Create platforms, reusable libraries and utilities wherever applicable
• Continuously refactor applications to ensure high-quality design
• Choose the right technology stack for the product systems/subsystems
• Write high-quality code that are modular, functional and testable; Establish the best coding practices
• Formally mentor junior engineers on design, coding and troubleshooting
• Plan projects using agile methodologies and ensure timely delivery
• Work with automation engineers to automate end-end flows and non-functional requirements
• Troubleshoot issues effectively in a distributed architecture
• Communicate, collaborate and work effectively in a global environment
• Operationalize releases by partnering with Tech operations on capacity planning and operability of the product.

Skills Required:

• Proficient in JVM based language(like Java, Groovy), J2EE technology stack
• Expertise in API design and development
• Experience in dealing with a large dataset
• Strong in Data Structure, collections, algorithms, multithreading, etc
• Practicing the coding standards (clean code, design patterns, etc)
• Very strong object-oriented design skills, awareness of design patterns and architectural patterns
• Performance tuning and Troubleshooting memory issues, GC tuning, resource leaks, etc.
• Strong problem-solving skills, algorithmic skills and data structures
• Experience in agile methodologies like Scrum
• Good understanding of branching, build, deployment, continuous integration methodologies
• Experience in leading a team (min 5)and mentoring engineers
• Attitude to getting Stuff Done!
• Ability to make decisions independently.

Interested candidate must shoot up their resume immediately.

Note: Candidates who are immediately available or have a notice period of 30 to 45 Days are highly preferred.