Java
PythonRoles and responsibilities:
- Responsible for development and maintenance of applications with technologies involving Enterprise Java and Distributed technologies.
- Experience in Hadoop, Kafka, Spark, Elastic Search, SQL, Kibana, Python, experience w/ machine learning and Analytics etc.
- Collaborate with developers, product manager, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements..
- Collaborate with QA team to define test cases, metrics, and resolve questions about test results.
- Assist in the design and implementation process for new products, research and create POC for possible solutions.
- Develop components based on business and/or application requirements
- Create unit tests in accordance with team policies & procedures
- Advise, and mentor team members in specialized technical areas as well as fulfill administrative duties as defined by support process
- Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Customer Support Executive
Job Type - Full Time
Location – Indore
Job Summary:
The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.
Responsibilities/Duties:
1. Prompt Customer Response:
· Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.
2. Record Keeping:
· Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.
3. Product and Service Information:
· Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.
4. Collaboration:
· Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.
5. Order Updates:
· Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.
6. Issue Resolution:
· Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.
7. Team Collaboration:
· Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.
8. Continuous Improvement:
· Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.
Qualifications/Requirements:
Education:
· Graduate/ Post Graduate.
Experience:
· Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.
· Knowledge of jewelry products is good to have.
Skills:
· Excellent written communication skills (English) to effectively interact with customers through email and chat.
· Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.
· Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.
· Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.
Job Title: Sales & Customer Support Executive (Voice Process)
Company Brand Name: BikeFixup
Location: Faridabad
Work Mode: Work from Office
Working Days: 6 Days a Week (Rotational Off)*
Key Responsibilities:
Sales Responsibilities:
Achieve monthly sales targets for memberships.
Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.
Provide detailed product knowledge and promote BikeFixup’s services effectively.
Maintain and update lead databases, ensuring timely follow-ups.
Prepare daily/weekly sales reports and analyze customer feedback.
Collaborate with the operations team for seamless service delivery.
Customer Service & Support Responsibilities:
Handle customer inquiries and resolve issues promptly with a professional attitude.
Ensure customer satisfaction by providing clear, accurate, and empathetic communication.
Assist customers in booking services and guide them through the process.
Address complaints or concerns and escalate unresolved issues to the appropriate team.
Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.
Qualifications & Skills:
Education: Minimum graduates preferred.
Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.
Skills:
Strong communication skills in Hindi & English.
Persuasive abilities and a target-driven mindset.
Empathy and problem-solving skills for customer support.
Basic computer knowledge for lead tracking and reporting.
Benefits:
Fixed salary + performance-based incentives.
Training and growth opportunities in a premium two-wheeler service brand.
Opportunity to build a rewarding career in a fast-growing industry.
Adobe Illustratorand professional email designs. With the desire to learn organisational and business values, they
should be able to determine the requirements and produce exceptional work.
Responsibilities
Understand the brief, participate in brainstorming and produce creative designs that result in an engaging
consumer journey.
Collaborate with the marketing team and copywriters to understand the exact requirements and
expectations.
Be a great team player and coordinate with other design teams to seek and provide design assistance.
Use proficient creative software skills to create variety of static and motion graphics for communication
design.
Learn business requirements and organisational values to adapt the same in designs.
Understand how creatives are performing via analysing performance data, and incorporate the same
understanding into subsequest creatives.
Requirements
• Strong Knowledge of Photoshop and Illustrator.
• Excellent visual design skills in both static and basic motion graphics.
• Basic knowledge of HTML and Adobe XD will be advantageous.
• Ability to present your designs and defend your solutions to various stakeholders.
•2-4 years of experience as a graphic designer in a relevant field.
•E-commerce background is a plus point.
Professional written and interpersonal skills.
• Understanding the Beauty Space is a plus.
• Experienced in determining requirements and meeting deadlines.
•Good layout designing skills and sense of colour usage.
Responsibilities
- Classroom delivery of ready made English and soft skills content to improve their job readiness
- Organizing extra-curricular activities for student s overall development
- . Conduct timely student assessment and social profiling
- Minimize student dropouts and timely address all student grievances
- Motive and counsel students as per need
An ideal candidate should have:
1. Passion for teaching
2. Drive to make a difference in the lives of students
3. The ability to work well in a team
Javascript
Spring Boot
NodeJS (Node.js)- Building scalable, reliable, high-performing platforms
- Managing project priorities, deadlines, and deliverables
- Participating in the entire lifecycle including analysis, development, fixing and monitoring of issues on the assigned product lines
- Maintaining a high service levels in terms of security, performance, availability, and quality
- Establishing and implementing good development practices to create a top-class, results oriented engineering culture.
Requirements :
- 7 years - 10 years of solid hands on experience in J2EE & related technologies.
- Ability to think in terms of APIs all the time
- Hands on experience in object-oriented designs and principles.
- Hands on experience in data structures, algorithms & design patterns
- Hands on experience in server side, web architecture
- Working knowledge in Spring Framework
- Knowledge in data modeling and hands on experience with at least one RDBMS, MySQL is preferred.
- Knowledge on any of the scripting languages is desirable as you may need to write scripts Javascript, HTML or any front-end frameworks experience is desirable
- Understanding on NoSQL databases.
- You can extrapolate requirements from customers and product management and distinguish between what they need vs. what they want?
- You are always on the lookout for adding configurability and extensibility to your design.
- You cannot agree with not having ability to automatically test software.
- Usability of the solution keeps you awake at nights
The responsibilities of the role are per the below:
● Sales: Provide information & value proposition to prospective customers thereby converting leads into paid customers.
● CRM: Actively use & update the CRM tools to ensure data accuracy of reports & smooth transition of leads between
teams.
● Feedback: Provide customer feedback to the founding team.
The role is based in Bangalore, India. The role will be required to work out of the office in Indiranagar.
What do we need?
The ideal candidate is someone who –
● Has 1+ years of experience in a sales role.
● Has excellent communication & influencing skills
● Disciplined & follows processes
● Is customer-oriented and never over-promises
● Is a team player, works well in groups & optimizes for the team
● Is comfortable with ambiguity
If you meet the above criteria, please send us –
● A resume introducing yourself, your past achievements and why you are suited for this role
Role & Compensation
There are 3 roles we are hiring for. Compensation is INR 20,000 (fixed) + INR 10,000 (performance-based variable pay) per
month.
Work Days & Timings
We have a 6-day working week. There will be a need to cover 8 am to 9 pm from Monday to Sunday. The 3 member team will
rotate to ensure that these business hours are covered while they get 1 day of the week off.
What’s in for you?
1. Be part of the founding team
2. Work with the most experienced founders from the industry & to learn from the best.
3. Accelerated Career Growth opportunities
4. Be part of innovation in the space of performing arts.
5. Be part of a growing organization and grow with the organization.
- Create a Digital Marketing Strategy
- · Manage the company website by updating, writing, and editing product and market content, while maintaining a consistent and appealing appearance throughout the web pages and documents
- · Improve SEO organically and through selective Strategic Google AdWords campaigns; managed internally or with outside consultant
- · Manage company global online presence on all vendor sites, industry directories, Google Business listings, and establish systematic LinkedIn posting plan with Sales & Service Manager input
- · Mine and analyze data from the ERP system to identify and create targeted Prospect Lists to be furnished to the company’s Inside and Outside salespeople
- · Ability to research business opportunities and present ideas and findings to company management
*
- Qualifications and skills
- · Bachelor’s Degree in Business with major in Marketing with relevant coursework in Website design/management and analytics
- · Creative thinking (visual & messaging); digital design skills are a significant plus
- · Experience with analytical and reporting tools, including Tableau, Google Analytics, and Data Studio.
- · Deep knowledge of digital marketing across social, display, and programmatic platforms.
- · Strong analytical and strategic thinking skills.
Job Profile: W2 Sales Executive (Bench Sales)
Eligibility: Any UG/PG
Essential Requirement: Good English Communications
Location: Vadodara (Gujarat)
Schedule: US Shift (8PM to 5AM)
Compensation: In-hand salary up to 18500 (Monthly) plus Incentives
Benefits:
- Healthy & Hygienic work environment
- 5 Days Working (Monday to Friday)
- Health Insurance
- Performance Bonus
Job Responsibilities:
- Maintain the database of candidates along with all follow-ups related information.
- Posting vacancies on portals. Match the profile of the candidate on technical grounds.
- Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
- Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
- Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
- Ensure the target is met in terms of required submittals daily as well as required number of placements.
- Marketing our Bench Consultants.
- Developing new contacts with tier 1 vendors / Clients.
Hiring for UK Education Campaign -
Interview process Remote.
Key Points for Job Seekers (Why should you join CogentHub)
Lead Generation;
No Sales;
Fixed Salary Date;
Home Drop facility (Pickup as per COVID Situation).
Paid Training Sessions;
Fixed shift timings / No stretch;
Fixed 6 days working
Daily & Monthly Incentives;
Best Pay package in the Industry.
Required:
Excellent English Communication Skills
Basic Computer Knowledge
Full Time Job in Voice Process
Preferred Experience 6 months to 1 Year in any International BPO domain
Job Descriptions:
- You have to deal with UK B2C customers for Lead Generation process.
Facilities:
Fixed Office Timings - (3:00pm- 12.00 am midnight)
Attractive Salary Packages (Fixed Salary)
Salary on Time
Free Home Drop Facility (as per the Transport Boundary)
Huge Daily & Monthly Incentives.
6 Days Working
Our Address:
Cogent Hub Private Limited
Udyog Vihar, Gurugram - 122016
Python
Go Programming (Golang)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon