Pullse
http://www.pullse.aiAbout
The future of AI in customer service is more than chatbots. Pullse represents the next wave—conversational AI that transforms fragmented engagements into continuous, personalized journeys. Pullse helps companies boost satisfaction, loyalty and growth through intelligent, seamless experiences. Let's connect if you're ready to deliver "wow" service that turns transactions into lifelong bonds.
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Jobs at Pullse
Are you someone who loves making sure things just work? Do you get a kick out of finding bugs before anyone else does? If you’re excited about building reliable, user-friendly software and want to be part of a fast-growing SaaS startup, we’d love to meet you! Pullse AI is looking for a QA Engineer who’s ready to roll up their sleeves and help us deliver a top-notch product.
About Pullse
Pullse is a SaaS startup on a mission to change the way customer support works, using the power of AI. Our platform brings all support channels together, streamlines workflows, and helps businesses deliver better customer experiences. We believe in giving our team the freedom to make an impact, work transparently, and grow together.
What You’ll Do
- Test Planning & Design: Work with our product and engineering teams to understand what we’re building, then create test plans and cases that cover all the bases—frontend, backend, and AI features.
- Manual & Automated Testing: Run manual tests to catch those tricky edge cases, and build automated tests to make sure nothing slips through the cracks as we move fast.
- Bug Hunting: Log, track, and help squash bugs. You’ll be the go-to person for making sure issues are found and fixed before our users ever see them.
- Automation & CI/CD: Set up and maintain automated test frameworks, and make sure our tests run smoothly in our CI/CD pipelines.
- AI & Data Testing: Help validate our AI features, check model outputs, and make sure our data pipelines are working as expected.
- Quality Metrics & Reporting: Keep an eye on quality metrics and share clear, honest feedback with the team.
- Continuous Improvement: Join in on Agile ceremonies, suggest improvements, and help us get better every sprint.
What We’re Looking For
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 1–3 years of experience in software quality assurance, ideally in SaaS or AI-driven environments.
- Hands-on experience with both manual and automated testing for web apps, APIs, and AI systems.
- Comfortable writing scripts in Python or JavaScript for automation.
- Familiar with tools like Selenium, Cypress, Playwright, or Postman.
- Experience using version control (like Git) and working with CI/CD pipelines.
- Solid understanding of the software development lifecycle and Agile/Scrum.
- Great problem-solving skills, attention to detail, and a collaborative attitude.
- Experience testing APIs, web apps, and cloud-based platforms.
- Bonus: Experience testing AI/ML features or working with AI-powered products.
What You’ll Get
- Salary: Up to INR 3–6 LPA.
- Equity: A chance to own a piece of our journey.
- Remote-first, flexible work environment.
- The opportunity to work on innovative AI-driven products.
- A collaborative, transparent, and growth-oriented culture.
- A real impact on product quality and customer happiness.
If you’re excited about making sure our next-generation customer support platform is rock-solid, we’d love to hear from you! Send us your resume and a quick note about why you think you’d be a great fit.
Let’s build something amazing together at Pullse AI! 🚀
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