Autosys with EEM Engineer at Indian Based MNC · Mumbai · 5 - 20 years · ₹15L - ₹35L / yr · Posted 13 Aug 2026

Autosys Engineer with EEM.
Mandatory Technology: Autosys R12 & above, EEM (Embedded Entitlements Manager), Linux, MSSQL Server, GitLab, Ansible
Roles & Responsibilities:
- Design, build, and integrate new Autosys instances within existing enterprise ecosystems.
- Develop, test, and deploy RPM and MSI packages for Autosys components
- Create and maintain Ansible playbooks for automated installation, configuration management, and patch deployment
- Manage agent deployment, configuration updates, and compliance enforcement across global infrastructure
- Provide Tier 3 and Tier 4 support for Autosys environments serving global operations
- Independently engineer, develop, and maintain proprietary codebases and automation frameworks
- Design and implement frameworks for internal tools development and web portals
- Develop automation solutions, self-service portals, and operational tooling
- Produce comprehensive technical documentation including runbooks, architecture diagrams, and knowledge transfer materials
- Troubleshoot complex issues across Autosys platforms and custom-developed solutions
Key Skills:
• Primary interest and expertise in IT infrastructure domain
Autosys & EEM
• Deep architectural understanding of Autosys components including Application Server, Event Server, and Agent infrastructure
• Expert-level proficiency in configuring Autosys environments from scratch, including complex job workflows, dependencies, and conditional logic
• Implementation and administration of Embedded Entitlements Manager (EEM) with role-based access controls, credential management, and audit compliance
• Configuration of real-time monitoring, alarm management, and integration with enterprise monitoring platforms
• Design and implementation of high-availability failover configurations and backup/restore procedures
• Understanding of TCP/IP protocols, port configurations, and firewall rules for Autosys and EEM communication
Database (MSSQL Server)
• Installation & Integration of MSSQL databases for Autosys Instances
• Implementation of backup strategies and point-in-time recovery procedures
• Analysis of database performance metrics, index optimization, and query execution plans
Operating System
• Strong understanding of Linux/Unix environments where Autosys agents and servers are deployed
• Administration skills for Windows-based Autosys components and agents
• Bash/KSH for system-level automation and integration tasks
• Development, testing, and deployment of RPM and MSI packages for Autosys agents and clients
CI / CD
• Creation and maintenance of Ansible playbooks for automated installation, configuration management, and patch deployment
• Agent deployment, configuration updates, and compliance enforcement
• Dynamic inventory configuration for multi-environment Autosys landscapes
• Automated deployment pipelines and configuration validation
• Proficiency in GitLab workflows including branching strategies, pull requests, and code review processes
• Experience with ServiceNow, CMDB, Grafana, and enterprise monitoring/ITSM platforms
Soft Skills
• Demonstrated ability to work independently and collaboratively within project teams
• Strong analytical and troubleshooting capabilities for complex, multi-system technical issues
• Excellent written and verbal communication skills for cross-functional collaboration with application teams, DBAs, and infrastructure engineers
• Proven capability to develop and document procedures for production releases, feature enhancements, and operational process documentation for steady-state service management
• Good communications and interpersonal skills
Key Competencies/Behaviors:
• Demonstrated ability to work independently with minimal supervision and take ownership of technical initiatives
• Excellent written and verbal communication skills for effective stakeholder engagement and technical documentation
• Flexible and responsive to changing business requirements, technologies, and operational priorities
• Strong team player with proven ability to work effectively in cross-functional, global teams
• Service-focused mindset with capability to perform effectively in high-pressure, production-critical environments
• Proactive identification of technical and operational risks with ability to propose timely mitigation actions
• Strong technical writing skills for reports, runbooks, and formal documentation

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Job Description:
- Job title : Senior DevOps Engineer (On-Premises Automation)
- Experience: 8+ years
- Location: Chennai / Pune / Hyderabad / Bangalore
- Shift: UK Shift
- Work Mode: Onsite (WFO)
Roles and Responsibilities:
- This engagement automates end-to-end infrastructure build provisioning across on-prem and Azure. The team will build a shared ServiceNow-led intake, approval, orchestration, and closed-loop status model, using Jenkins/Ansible for on-prem builds and Azure DevOps/Terraform for cloud builds. Automation includes standards, security/compliance controls, scan gates, CMDB/change updates, and handover.
Key Responsibilities:
- Lead secure and repeatable on-prem build provisioning pipelines
- Lead Jenkins CI/CD for automated on-prem provisioning and configuration.
- Create pipeline templates for VM/physical host, OS deployment, configuration, certification, and rollback.
- Embed hardened-image validation, scan gates, secrets handling, approvals, and audit evidence.
- Lead Ansible roles, PowerShell modules, test automation, and code reviews.
- Implement logging, monitoring, and root-cause analysis; support UAT and hypercare.
Required Qualifications:
- 8–10 years in DevOps, platform engineering, or infrastructure automation.
- Bachelor’s degree or equivalent experience.
- Jenkins
- Git, CI/CD
- Ansible, PowerShell
- Python, IaC
- security scanning, secrets management
- Windows/Linux.
Very strong infra engineer to administer Linux based VMs (and few Windows VMs as well).
Must have strong knowledge and hands-on on docker, Kubernetes
Must be good at monitoring (AppDynamics, Prometheus, Grafana) and logging (Splunk)
Develop automation scripts using Shell and Python. Must have good knowledge in Ansible.
Should be good at optimize/finetune server configurations.
Should be good in troubleshoot issues and fix them.
Job Summary
We are looking for an experienced Application Support Engineer (L2) with expertise in supporting banking applications, monitoring production systems, troubleshooting incidents, and ensuring application availability and stability. The candidate should have strong SQL skills, knowledge of ITIL processes, experience with shell scripting, Grafana dashboards, Control-M job scheduling, and automation of routine support activities.
Key Responsibilities
- Provide L2 production support for critical banking applications and ensure high availability and performance.
- Monitor application health, system performance, logs, and alerts using Grafana and observability tools.
- Troubleshoot production incidents, perform root cause analysis (RCA), and implement permanent fixes.
- Write and execute SQL queries to investigate application issues, validate transactions, and perform data analysis.
- Monitor, manage, and troubleshoot batch jobs and workflows using Control-M.
- Perform log analysis and execute shell scripts for system checks, troubleshooting, and routine operational activities.
- Follow ITIL processes, including Incident Management, Problem Management, Change Management, and Service Request Management.
- Automate repetitive operational tasks using shell scripting and other automation techniques.
- Collaborate with development, infrastructure, database, and business teams to resolve production issues within agreed SLAs.
- Participate in incident bridges, provide timely updates to stakeholders, and prepare incident reports.
- Support application deployments, release activities, and post-deployment validation.
- Maintain support documentation, knowledge articles, SOPs, and operational runbooks.
- Ensure compliance with banking security policies, audit requirements, and operational procedures.
Required Technical Skills
- Application Support: Hands-on experience in L2 production support, incident troubleshooting, and application monitoring.
- SQL: Strong SQL query-writing skills, joins, subqueries, data validation, and troubleshooting database-related issues.
- Observability: Knowledge of application monitoring, log analysis, metrics, alerts, and performance troubleshooting.
- Grafana: Experience monitoring dashboards, analyzing metrics, identifying anomalies, and troubleshooting alerts.
- Control-M: Experience monitoring batch jobs, handling job failures, managing dependencies, and rerunning failed jobs.
- Shell Scripting: Basic to intermediate scripting for log analysis, health checks, file processing, and task automation.
- ITIL: Understanding of Incident, Problem, Change, and Service Request Management processes.
- Automation: Ability to automate repetitive support tasks and improve operational efficiency.
- Banking Domain: Understanding of banking applications, transaction processing, batch processing, and business-critical production operations.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience supporting business-critical applications in a banking or financial services environment.
- Knowledge of Linux/Unix operating systems and application/server logs.
- Familiarity with SLA management, production support rotations, and on-call support.
- Strong analytical, troubleshooting, communication, and stakeholder-management skills.
Key Competencies
- Incident prioritization and effective problem-solving.
- Root cause analysis and preventive action implementation.
- Production stability and service improvement.
- Coordination with cross-functional technical teams.
- Ability to work in a 24/7 support environment when required.
Overall Objective: Ensure stable and reliable banking application operations by proactively monitoring systems, resolving production incidents, automating routine activities, and meeting defined service-level agreements (SLAs).
Job Title: Xclarity Administrator Level 2 Product Field Engineer
Designation: Senior Software Engineer - Systems
Location: Bangalore
Experience: 4-8years
Job Summary:
The Xclarity Administrator (LXCA) is a centralized resource-management solution designed to simplify infrastructure management, enhance response times, and improve the availability of server systems and solutions. This role requires an experienced engineer to support Level 2 service cases related to LXCA. The primary responsibilities include managing customer case workloads and regularly reporting critical cases to team leads and upper management.
Responsibilities:
- Provide technical expertise to field teams for problem determination and isolation, and develop action plans to resolve client issues.
- Act as a technical interface between Level 1 Support and LXCA Development teams (Level 3 Development and LXCA Software Development).
- Develop and contribute to internal and external knowledge base articles.
- Support the product lifecycle from pre-product introduction to end-of-life, participating in pre-product activities and taking technical positions for defect deferrals when necessary.
- Collaborate with Software Development during the design phase to ensure product support, quality control, and client care are incorporated.
- Interface with client teams and customers to explain technical solutions and maintain high levels of customer satisfaction.
- Participate in regular case review meetings to discuss ongoing issues and solutions.
- Work collaboratively with virtual teams and management to ensure effective communication and problem resolution.
Mandatory Skills:
- Strong software skills in Unix Shell Scripts, Database Administration - Database Admin, T-SQL, and Operating Systems.
- Proficiency in MS Office, Power Shell, and POSTMAN.
- Experience with x86 server hardware, including SNMP, IPMI, Redfish API, and CIM.
- Networking knowledge, including TCP, SSL, HTTP, and SSH.
- Excellent spoken and written English communication skills.
Preferred Skills:
- Experience in product engineering support, IT departments, server services, or customer service.
- Familiarity with Xclarity Administrator and related infrastructure management tools.
- Ability to develop and maintain technical documentation and knowledge base articles.
Qualifications:
Bachelor's Degree in Engineering or Software is required.
We are seeking an experienced Automation Developer to design, develop, and enhance automation solutions that support IBM MQ Queue Manager migration initiatives. The role focuses on integrating AI-powered automation tools with existing migration platforms and processes to create a unified, scalable, and end-to-end migration framework.
The ideal candidate will possess strong software development, scripting, and automation expertise, combined with experience in enterprise infrastructure, DevOps practices, and IBM MQ technologies.
Key Responsibilities
• Design and develop automation solutions supporting IBM MQ migration activities.
• Integrate multiple automation tools, scripts, and workflows into a unified migration framework.
• Develop and maintain Python, Shell, and PowerShell automation scripts.
• Create APIs and connectors to enable seamless orchestration and tool integration.
• Automate migration discovery, assessment, execution, validation, and reporting processes.
• Implement AI-assisted automation capabilities to improve migration efficiency and decision-making.
• Develop reusable automation components and frameworks to support future migration initiatives.
• Collaborate with MQ administrators, solution architects, infrastructure teams, and business stakeholders.
• Troubleshoot and resolve automation-related issues across migration projects.
• Develop and maintain technical documentation, deployment guides, and operational runbooks.
• Support CI/CD pipeline implementation and automated deployment processes.
• Ensure automation solutions adhere to enterprise security, compliance, and operational standards.
Required Technical Skills
Primary Skills
• Python Development
• Shell Scripting (Linux/Unix)
• PowerShell Scripting
• REST API Development and Integration
• JSON/XML Data Processing
• Git/GitHub Version Control
Automation & DevOps
• Workflow Automation
• Jenkins, Azure DevOps, or GitHub Actions
• CI/CD Pipeline Development
• Infrastructure as Code concepts
• Ansible or Terraform (Preferred)
IBM MQ Skills
• IBM MQ Queue Manager configuration and administration
• MQ migration and deployment concepts
• Queue Manager migration strategies
• IBM MQ automation and scripting
Required Experience:
• 5+ years of experience in automation development.
• Strong programming experience with Python and scripting technologies.
• Hands-on experience designing and implementing automation solutions and APIs.
• Experience integrating multiple automation tools into unified workflow solutions.
• Solid understanding of software development life cycle (SDLC) and DevOps practices.
• Experience working with enterprise infrastructure and middleware technologies.
• Experience in Agile/Scrum delivery environments.
• Exposure to AI-assisted automation technologies is highly desirable.
• Prior experience with IBM MQ administration or migration projects is preferred.
Key Competencies:
• Automation-first mindset
• Software development and integration expertise
• Problem-solving and troubleshooting skills
• Strong analytical and critical-thinking abilities
• Excellent communication and stakeholder management skills
• Team collaboration and leadership capabilities
• Continuous improvement orientation
• Documentation and knowledge-sharing skills
Success Measures:
The successful candidate will be measured on:
• Reduction in manual migration effort through automation.
• Increased automation coverage across migration activities.
• Successful integration of AI MQ Automation with existing migration tools.
• Creation of a scalable migration framework supporting future migration programs.
• Improved migration quality, consistency, and execution speed.
• Reduced migration risks and operational issues through automation-driven processes.
match ths profile and rate me out of 10
We are seeking a highly skilled Senior DevOps Engineer with 8+ years of professional experience to join our team. In this role, you will design, implement, and optimize cloud infrastructure and CI/CD processes.
You will collaborate closely with development, QA, and operations teams to deliver scalable, secure, automated, and reliable solutions on AWS.
The ideal candidate will have strong hands-on experience with AWS, Terraform, Git/GitHub, Jenkins, PowerShell, Python, AWS Systems Manager (SSM) Documents, and Active Directory (AD) administration, along with a passion for automation, efficiency, and operational excellence.
Key Responsibilities
- Design, build, and maintain scalable cloud infrastructure on AWS.
- Develop and manage Infrastructure as Code (IaC) using Terraform.
- Build, maintain, and optimize CI/CD pipelines using Jenkins and GitHub.
- Use AWS Systems Manager (SSM) to support operational automation and system administration.
- Automate system tasks and administrative workflows using PowerShell and other scripting languages.
- Create, maintain, and execute custom SSM Documents for configuration management, patching, automation, and troubleshooting.
- Manage and administer Active Directory (AD), including users, groups, permissions, policies, authentication, and integration with AWS services.
- Implement and manage version-control workflows in Git and GitHub.
- Ensure infrastructure and deployment processes follow best practices for security, reliability, scalability, and cost optimization.
- Monitor and troubleshoot production systems to ensure high availability, performance, and reliability.
- Collaborate with development teams to improve software delivery processes and release management.
- Mentor junior engineers and contribute to the development of DevOps standards and best practices.
Required Skills and Experience
- 8+ years of professional experience, including at least 4 years in DevOps or Site Reliability Engineering (SRE) roles.
- Strong hands-on experience with AWS services, including EC2, VPC, IAM, S3, EKS, Lambda, and related services.
- Proven expertise in Terraform for Infrastructure as Code.
- Experience administering both Linux and Windows operating systems.
- Experience designing and managing CI/CD pipelines using Jenkins and GitHub.
- Proficiency with Git workflows and source-code management best practices.
- Strong PowerShell scripting skills; familiarity with Python and/or Bash is a plus.
- Experience with AWS Systems Manager (SSM), including creating and managing SSM Documents.
- Hands-on experience managing Active Directory, including users, groups, policies, authentication, permissions, and AWS integration.
- Solid understanding of cloud networking, security, monitoring, and troubleshooting.
- Excellent problem-solving, communication, collaboration, and decision-making skills.
Nice-to-Have Skills
- Experience with containerization and orchestration technologies, such as Docker, Kubernetes, and Amazon EKS.
- Knowledge of monitoring and observability tools, such as Amazon CloudWatch, New Relic, and Sumo Logic.
- An AWS certification, such as AWS Certified DevOps Engineer – Professional or AWS Certified Solutions Architect.
Who You Are
- You are eager to learn new technologies and continuously improve your skills.
- You make sound decisions and take ownership of your work.
- You are proactive, self-motivated, and comfortable taking initiative.
- You are a strong communicator who enjoys collaborating with cross-functional teams.
- You are committed to improving processes, automation, reliability, and operational efficiency.
Company Overview:
Planview is hiring a DevOps Engineer in Bengaluru, India to support Planview SaaS applications across the product line. You will work in a global, collaborative team — owning CI/CD pipelines, cloud infrastructure, and automation to keep deployments fast and systems reliable.
Responsibilities
- Build and maintain CI/CD pipelines in Jenkins for reliable, fast delivery.
- Manage containerized workloads on Docker and ECS — task definitions, services, and clusters.
- Provision and manage AWS infrastructure using Terraform (CloudFormation a plus).
- Automate configuration and deployment tasks using Python (Ansible a plus).
- Set up and maintain monitoring and alerting via New Relic (CloudWatch, Datadog, or Prometheus/Grafana a plus).
- Write Shell and Python scripts to automate operations and reduce manual work.
- Manage Git workflows — branching, merge strategies, and pull request reviews.
- Administer and support MSSQL databases underpinning the product line — backups, restores, and basic performance troubleshooting.
- Troubleshoot deployment, performance, and infrastructure issues with development teams.
- Participate in on-call rotations and drive incident response.
- Continuously improve infrastructure resilience and deployment speed.
- Apply AI-assisted engineering tools (e.g., GitHub Copilot, Claude Code) to speed up IaC authoring, pipeline debugging, and day-to-day scripting.
Qualifications
Must-Have Skills
- Experience: 4–6 years of experience in DevOps, SRE, or Infrastructure Engineering.
- OS: Windows administration (systemd, package management, log analysis).
- Cloud: AWS (Active Directory, ECS, EC2, CloudFront, S3, VPC, IAM, RDS, Lambda basics).
- Source Control: Git — branching, merge/rebase, PR reviews.
- CI/CD (Jenkins): Pipeline creation and basic Groovy scripting.
- Containerization (Docker + ECS): Task definitions, services, and clusters.
- IaC: Terraform.
- Monitoring: New Relic.
- Scripting: Bash and Python scripting for automation.
- Networking Basics: DNS, load balancers, security groups, VPNs.
- Logging: ELK stack / CloudWatch Logs.
- Database: MSSQL administration — backups, restores, basic performance troubleshooting.
- Infrastructure Automation: Hands-on experience automating infrastructure provisioning, configuration, and deployment end-to-end.
- AI-Assisted Engineering: Comfortable working with AI coding/DevOps assistants (e.g., GitHub Copilot, Claude Code) for IaC generation, scripting, and troubleshooting — verified via a mandatory AI proficiency assessment during interviews.
Nice-to-Have Skills
• Configuration Management: Ansible.
• Additional IaC: CloudFormation.
• Architecture: Knowledge of microservices architecture.
• Cloudflare: DNS, CDN, WAF.
• Artifact Repositories: Nexus, JFrog Artifactory, ECR.
• Other CI/CD Tools: GitHub Actions.
• AWS cost optimization / FinOps awareness.
• Datadog, CloudWatch, or Prometheus/Grafana.
• AIOps: Exposure to AI-driven anomaly detection, root-cause analysis, or incident triage (e.g., Dynatrace Davis AI, Datadog Bits AI, Harness AIDA).
• Database Basics: RDS backups, restores, performance tuning.
Roles & Responsibilities
- Ansible Automation Design and maintain enterprise-grade playbooks, roles, and collections. Automate OS patching, configuration drift correction, security hardening, and compliance enforcement across AWS, Azure, VMware, and REST-integrated environments. Combine Ansible with Terraform for seamless post-provisioning configuration.
- AWS Cloud Automation Architect serverless and event-driven automation using Lambda, Step Functions, EventBridge, SNS/SQS, S3 triggers, and Systems Manager. Build scalable, cross-account automation across AWS Organizations with proper IAM boundaries. Align all implementations with CIS, NIST, and AWS Well-Architected standards.
- Kubernetes & Helm Develop and own custom Helm charts for multi-environment Kubernetes deployments. Manage the full Helm lifecycle including upgrades, rollbacks, and canary releases. Drive GitOps adoption using ArgoCD or Flux. Automate namespace management, RBAC, secrets, and network policies.
- Infrastructure as Code & CI/CD Build reusable, versioned Terraform modules covering AWS networking, IAM, EKS, ECS, RDS, and security controls. Implement CI/CD pipelines for IaC using GitHub Actions or Azure DevOps — with automated testing, linting, drift detection, and policy enforcement baked in.
- Security & Compliance Automation Automate CIS benchmark enforcement, vulnerability remediation, and infrastructure hardening. Integrate with CyberArk, AWS Secrets Manager, and SSM Parameter Store. Implement policy-as-code using OPA, Gatekeeper, or Conftest. Automate certificate lifecycle management end to end.
- Observability & Auto-Remediation Connect automation workflows to New Relic and LogicMonitor for telemetry-driven triggers. Build self-healing routines that detect, diagnose, and resolve incidents automatically. Convert operational runbooks into fully automated diagnostic workflows to cut MTTR significantly.
- ITSM Integration Integrate automation into SymphonyAI-driven ticketing, approval flows, CMDB updates, and change management processes. Build operational runbooks that map directly to ITSM workflows.
Ideal Candidate
- Strong Automation Architect Profile with cloud-based automation strategy and framework architecture
- Mandatory (Experience 1) – Must have 8+ years of total experience with the last 6 years focused continuously on hands-on automation, including automation strategy and framework architecture
- Mandatory (Experience 2) – Must have hands-on expertise building automation using industry automation tools and frameworks.
- Mandatory (Experience 3) – Must have a proven record designing scalable automation solutions and leading automation initiatives end to end.
- Mandatory (Experience 4) – Must have deep Terraform knowledge, including reusable module design covering AWS networking, IAM, EKS, ECS, RDS, and security controls — with CI/CD integration (GitHub Actions or Azure DevOps) including automated testing, linting, drift detection, and policy enforcement
- Mandatory (Experience 5) – Must have solid AWS architecture knowledge, including serverless and event-driven automation (Lambda, Step Functions, Event Bridge, SNS/SQS, S3 triggers, Systems Manager), IAM design, cross-account automation across AWS Organizations, and multi-account networking aligned with CIS, NIST, and AWS Well-Architected standards
- Mandatory (Experience 6) – Must have experience with security and compliance automation including CIS benchmark enforcement, vulnerability remediation, infrastructure hardening, certificate lifecycle management, and integration with CyberArk, AWS Secrets Manager, and SSM Parameter Store
- Mandatory (Skill) – Must have proficiency in Python, Bash, or PowerShell for automation scripting, with proven ability to build production-grade automation frameworks end-to-end
- Mandatory (Title) – Current title must include "Architect". Candidates currently titled Automation Engineer, QA Automation Lead, DevOps Engineer, Cloud Engineer, or other non-architect profiles will not be considered
- Preferred (Skill 1) – Experience with policy-as-code (OPA, Gatekeeper, Conftest) and IaC testing tools (Molecule, Terratest, Checkov, tfsec)
- Preferred (Skill 2) – Experience with multi-account AWS automation, service mesh (Istio/Linkerd), and ITSM integration (SymphonyAI or equivalent — ticketing, approval flows, CMDB updates, change management)
Job Description – Tines SOAR Engineer
Job Title: Tines SOAR Engineer
Experience: 6+ Years
Employment Type: Contract
Job Location: India – Hybrid/Remote
Company: Prama.ai
About the Role
Prama.ai is looking for an experienced Tines SOAR Engineer to design, develop, and maintain security automation workflows for enterprise SOC environments. The ideal candidate should have strong hands-on experience with Tines SOAR, security operations, incident response, API integrations, and automation.
Key Responsibilities
- Design, develop, and maintain automation workflows (Tines Stories).
- Build and enhance security playbooks for incident response and alert handling.
- Develop integrations between Tines and SIEM, EDR/XDR, IAM, ITSM, and other security tools.
- Implement integrations using REST APIs, Webhooks, JSON, and OAuth.
- Automate repetitive SOC and security operations to improve incident response efficiency.
- Troubleshoot, monitor, and optimize Tines automation workflows.
- Collaborate with SOC, Security, Infrastructure, and IT teams.
- Support security automation use cases across enterprise environments.
Required Skills
- 6+ years of IT/Security experience with strong hands-on experience in Tines SOAR.
- Hands-on experience developing Tines Stories, Actions, Event Transformations, and API integrations.
- Strong understanding of SOC, Incident Response, Security Operations, and Security Automation.
- Strong knowledge of REST APIs, JSON, Webhooks, and OAuth.
- Experience with at least one SIEM:
- Microsoft Sentinel
- Splunk
- IBM QRadar
- Google Chronicle
- Experience with at least one EDR/XDR:
- Microsoft Defender
- CrowdStrike
- SentinelOne
- Cortex XDR
- Scripting experience in Python, JavaScript, or PowerShell.
- Experience with ServiceNow or Jira.
- Working knowledge of Windows/Linux environments.
- Good understanding of TCP/IP, DNS, HTTP/HTTPS.
- Knowledge of Active Directory, Entra ID, or Okta.
Preferred Skills
- Experience working with Banking/BFSI clients.
- Knowledge of Microsoft Security Stack.
- Understanding of Threat Intelligence and MITRE ATT&CK.
- Exposure to AWS or Azure Security.
- Experience with enterprise SOC automation and security integrations.
Preferred Certifications
- Tines Certification
- Microsoft SC-200
- CompTIA Security+ / CySA+
- Microsoft AZ-500
We are looking for an Application Support Engineer with experience in Linux/Unix, Windows administration, application monitoring, and production support. The candidate should be skilled in incident management, troubleshooting, and monitoring tools such as Splunk, Grafana, and AppDynamics.
Responsibilities
- Provide application and production support, ensuring system availability and stability.
- Troubleshoot application, server, and infrastructure issues across Linux/Unix and Windows environments.
- Monitor application performance using Splunk, Grafana, and AppDynamics.
- Manage incidents, service requests, and changes through ServiceNow.
- Perform root cause analysis and coordinate with relevant teams to resolve issues.
- Ensure SLA compliance and minimize service disruptions.
Required Skills
- Application Support / Production Support
- Linux/Unix and Windows
- Monitoring tools: Splunk, Grafana, AppDynamics
- ITSM tool: ServiceNow
- Incident, problem, and change management
- Strong troubleshooting and communication skills















