Field sales executive

Role Summary:

Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.

Key Responsibilities:

Handle customer queries via email, WhatsApp, calls, and tickets

Assist with product onboarding and basic demos

Coordinate with internal teams for issue resolution

Follow up to ensure customer satisfaction

Collect customer feedback and insights

Requirements:

Graduate in any discipline

Good English communication (spoken & written)

Comfortable talking to customers

Willingness to learn SaaS products

What We Offer:

Training & mentorship

Fast growth in a SaaS startup

Performance-based incentives

Profile - Ruby On Rails Developer 

Experience - 1 year to 8 years

Location - Indore | Full time | Onsite 

• Designing and developing Ruby on Rails web applications/webservices in an agile environment

• Implement AJAX features and functionality using Javascript Integrate and optimise HTML/CSS front-ends Solid experience with RoR, MySQL/Cassandra, Shell Scripting Strong experience in Angular, Javascript, HTML/CSS and web services
• Working experience in using Jquery and D3 Experience in converting UI/UX design to HTML elements/assets
• Experience with SCRUM or equivalent Agile development methodologies
• A good understanding of usability and accessibility, including coding to WAI standards

• Maintaining and troubleshooting existing web applications.

• Writing and maintaining reliable Ruby code.
• Integrating data storage solutions.
• Creating back-end components.
• Identifying and fixing bottlenecks and bugs.
• Integrating user-facing elements designed by the front-end team.
• Connecting applications with additional web servers.
• Maintaining APIs.

Ruby on Rails Developer Requirements:

• Bachelor’s degree in computer science, computer engineering, or related field.
• Must have more than 6 months+ in depth experience in Ruby on Rails
• Experience working with ruby on rails as well as libraries like Resque and RSpec.
• Deep understanding of object-oriented programming
• Ability to write clean ruby code.
• Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
• Understanding of web services technologies such as REST is required.
• Good experience and understanding of continuous integration and deployment process.
• Knowledge in working with AWS or other cloud platform
• Experience in working with limited direction while exceeding delivery expectations.
• Experience with AngularJS or ReactJS.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
• Knowledge of server-side templating languages including Slim and Liquid.
• Familiarity with testing tools.
• Interest in learning new technologies

Skills - Ruby, Ruby on Rails, J ruby (optional) R Stalk, Docker

Mandatory Pointers (Can't be neglected during screening)- 

● At least 3-5 years of experience in managing Facebook Ads campaigns.

● Strong knowledge of digital marketing principles and best practices

● Core experience with companies of a Digital-first nature.

● Must have experience with D2C companies.

● Must have scaled budgets and campaigns efficiently over time.

● Proficiency in Facebook Ads and Instagram Ads platforms

● Experience in optimizing campaigns for lead generation and conversions

● Familiarity with campaign budget management

● Excellent analytical and problem-solving skills

● Ability to work effectively in a team environment and manage a team of 5-6 people

● Strong communication and presentation skills

● Facebook Ads certifications are a plus.

Role Overview: We are looking for a skilled Workflow Developer/Sr Developer with expertise in JBPM to join our offshore team. The ideal candidate will have extensive experience in developing and managing workflow solutions, with a strong focus on JBPM. This role involves working closely with various departments to ensure seamless integration and functionality of workflow processes.

Key Responsibilities:

 Design, develop, and implement workflow solutions using JBPM.

 Collaborate with cross-functional teams to gather requirements and ensure the workflow solutions meet business needs.

 Optimize and maintain existing workflow systems to enhance performance and reliability.

 Troubleshoot and resolve issues related to workflow processes.

 Provide technical guidance and mentorship to junior developers.

 Stay updated with the latest trends and advancements in workflow technologies and JBPM.

Technical Skills:

 Strong experience in JBPM and workflow management.

 Proficiency in Java and related technologies.

 Experience with BPMN 2.0 and process modeling.

 Knowledge of integration with other systems and tools.

 Familiarity with cloud platforms and deployment processes.

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 2 – 5 years in area field sales
• Willingness to work for 6 days a week and also to work on the field
• Experience of selling to the industrial sector, should have experience in selling commodities as well as value selling
• Excellent communication, listening and negotiation skills
• Self-motivated and driven by targets    

• Define and document detailed requirements detailing market opportunities and associated technical integrations in collaboration with architects, engineers, and key stakeholders with ISVs and strategic partners.
• Drive product execution across a large set of engineers, product designers, and product managers.
• Collaborate with Product Marketing on company Platform collaterals and sales tools such as articles, datasheets, white papers, blogs, how-to videos, demos, etc.
• Conduct usability testing interviews to gather feedback on Product integration prototypes.
• Identify market opportunities and conduct customer/user research interviews in conjunction with lead Product Managers.
• Deliver product management analysis, including market requirements, and customer experience artifacts.
• Develop a deep understanding of the RDBMS competitive market landscape and product analysis.
• Own the roadmap of active and future projects and maintain the backlog of features and priorities.
• Be outcome and KPI drove to achieve growth of your products and take the right actions accordingly.
• Work with the engineering and product team to ensure proper investment and execution in support of your strategy.
• Communicate regularly with senior leadership on status, risks, and change control.

Requirements:

• Have 5+ years of relevant experience in a technical role, with at least 3 years of those in a product management role.
• Have experience defining a roadmap and managing incremental execution through successful launches.
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues.
• Thrive in the dynamic environment that comes with being part of a fast-moving startup. That means flexibility as well as dealing with ambiguity.
• Experience working across organizations with Sales, Marketing, Support, Product, Engineering, and Design.
• 2+ years experience in data infrastructure or related IaaS products and/or services; AWS and/or Google Cloud background preferred.
• Strong communication skills, analytical skills, and data-driven product decision-making mindset.
• Experience with product management planning and design tools - Confluence, JIRA, Balsamiq, AHA!

Nice to have:

• Strong proficiency in the big data ecosystem e.g. Kafka, Spark, or similar technologies.
• Technically savvy and experienced with the cloud, APIs, enterprise software.
• Worked on data platforms or streaming applications.