Field sales executive

Ideal Candidate

Minimum 8+ years of progressive creative design experience or related field or equivalent combination of education and experience.

Work experience as a Product Designer or similar role

Experience in industrial design

Creativity in mixing up colors, shapes and techniques

Hands-on experience with computer-aided design (CAD) tools

Good knowledge of 3D modeling software

Experience with design programs (like Illustrator and Sketch)

Time-management skills

Adaptability

BSc / MSc in Product Design, Manufacturing Design Engineering or relevant field

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

1. Strong Java Coding experience,
2. Experience in Automation Testing with Java Selenium webdriver
3. Team Lead Experience is preferred.
4. Automated API testing with experience to recall Rest APIs.
5. Knowledge in Jenkins,GIT
6. Cloud knowledge is preferred.

Salary Range-25lpa-30lpa

Lumiq is an end-to-end data company. We work with enterprises of various industries like financial, utility and publishing. We create Data Products and Solutions for solving their various business use cases related to AI/ML and Big Data Analytics. We are hiring a talented UX Designer who can help us by focusing on the design and experience of using our products.

• 4-5 years of demonstrated experience in creating and implementing UX design

• Proficient with visual design programs such as Adobe Photoshop and others

• Ability to work effectively in a collaborative environment to create top-performing interfaces for customers

• Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages

• Continued education and research into UX trends and current design strategy and technologies

• Professional written and interpersonal skills when communicating with customers 

• Ability to prioritize and manage several milestones and projects efficiently

• Account for challenges using problem-solving skills and seek to optimize data for the best possible outcome

• Experience creating storyboards and product mapping

• Use recent studies and findings to establish the best overall design elements to include in UX design experiences

• Build storyboards to conceptualize designs to accurately convey project plans to customers and senior management

• Design the aesthetics to be implemented within a product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed

• Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork

•  Understanding of B2B application design

•  Good to have Fintech domain design ,Power Point ,Figma, Marvel, Draw.io tools 

• In Depth clarity of color theory , color domain psychology

Location : Noida 

Senior Web Backend Developer

 Company Overview:

It is a US based startup founded in 2018 to build an edge data platform for the autonomous world.Rich data in large volumes is getting collected at the edge (outside a data center) in use cases like autonomous vehicles, smart manufacturing, satellite imagery, smart retail, smart agriculture etc.These datasets are characterized by being unstructured (images/videos), large size (Petabytes per month), distributed (across edge, on-prem and cloud) and form the input for training AI models to get to higher degrees of automation. It is engaged with building products that solve these unique challenges and be at the forefront of this edge data revolution.

The company is backed by prominent VCs and has it’s entire software engineering team based out of India and provides ample opportunities for from-scratch design and development.

Role:

This role is an individual contributor role with key responsibilities in developing web server backends for Akridata management plane software that provides a ‘single pane of glass’ for users to manage assets, specify and monitor large volume data pipelines at scale involving 10s of petabytes of data.

This role involves:

1. Working with tech leads and the rest of the team on the feature design activities and picking appropriate tools and techniques for implementation.
2. Be a hands-on developer able to independently make correct implement choices, follow sound development practices to ensure an enterprise grade application.
3. Guide and mentor junior team members.

 What we are looking for:

1. A Bachelor’s or Master’s degree in computer science with strong CS fundamentals and problem-solving.
2. 5+ years of hands-on experience with software development with 3+ years on web backend development.
3. A good understanding of backend application interactions with relational databases like MySQL, Postgres etc
4. Knowledge of web server development frameworks preferably on Python.
5. Enthusiastic to work in a dynamic, fast paced startup environment.

Good to have:

1. Hands-on experience with designing database schema and implementing and debugging SQL queries for optimal performance for large datasets
2. Experience working with applications deployed on Kubernetes clusters.
3. Experience with working on a product from early stages of it’s development typically in a startup environment.

• 6+ years of experience working with MongoDB or other NoSQL databases.
• Maintain and configure MongoDB (developer)
• Keep clear documentation of the database setup and architecture.
• Backup and Disaster Recovery management.
• Adept with all the best practices and design patterns in MongoDB for designing document schemas.
• Good grasp of MongoDB’s aggregation framework.
• Ensure that the databases achieve maximum performance and availability.
• Design indexing strategies.
• Configure, monitor, and deploy replica sets.
• Should have experience with MongoDB Atlas.
• Should have minimum experience with development and performance tuning.
• Create roles and users and set their permissions.
• Excellent written, verbal communication skills and critical thinking skills

• Responsible for design and architecture of functional prototypes and production ready systems
• Uses open source frameworks as appropriate Django Preferred
• Develops Python and JavaScript code as necessary
• Python development to support middleware for REST API
• Communicate technical concepts with trade offs, risks, and benefits
• Evaluate and resolve product related issues

• Demonstrable experience writing clean, thoughtfully crafted Python or PHP that scales
• Strong understanding of JavaScript, HTML, and CSS3
• Good understanding of REST API's and experience in building them.
• Experience on asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross browser compatibility issues and ways to work around such issues
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
• Good understanding of browser rendering behaviour and performance

• He/She will be a part of a very agile short-cycle development with continuous integration in a dynamic start-up environment
• He/She will elaborate on technical concepts and actively integrate your own ideas and visions into the product
• He/She will do code reviews and support your colleagues in the daily business.
• Should have done Minimum three projects using any of these following technologies: Angular 2+
• Should have scored 7.0+ CGPA.
• Experience with building the infrastructure for serving the front-end app and assets
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience