Associate Manager Collection

• Design, develop, and maintain robust, scalable, and reusable automation frameworks using Selenium with Java.
• Write automation test scripts for web-based applications.
• Collaborate with developers, product managers, and other QA engineers in an Agile environment.
• Implement BDD/TDD testing practices using Cucumber.
• Execute and maintain automated test suites across CI/CD pipelines.
• Integrate automation tests with Jenkins/GitLab or other CI tools.
• Analyze test results, debug issues, and ensure high quality and performance.
• Actively contribute to QA strategy, planning, and improvement initiatives.
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Job Title: Full Stack .NET Developer

About the Role

We’re seeking a skilled Full Stack .NET Developer to build and maintain scalable web applications using the Microsoft .NET ecosystem and modern front-end frameworks. You’ll collaborate with cross-functional teams to deliver high-quality, performance-driven software solutions.

Key Responsibilities

- Design and develop web applications using ASP.NET Core / .NET 6+.

- Build and consume RESTful APIs and integrate third-party services.

- Create responsive UIs with Angular / React / Blazor.

- Work with SQL Server / PostgreSQL / MySQL for data modeling and queries.

- Implement authentication and authorization (JWT / OAuth / Identity Server).

- Collaborate with QA, DevOps, and Product teams for smooth releases.

- Participate in code reviews, agile sprints, and troubleshooting.

Required Skills & Qualifications

- Bachelor’s degree in Computer Science, IT, or related field.

- 3+ years of full-stack experience with .NET (C#).

- Strong in ASP.NET Core MVC / Web API, Entity Framework Core, and LINQ.

- Proficient in HTML5, CSS3, JavaScript, TypeScript, and Angular / React / Blazor.

- Experience with SQL databases, Git, and CI/CD pipelines (Azure DevOps).

- Knowledge of cloud platforms (Azure / AWS) is a plus.

- Excellent problem-solving and communication skills.

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

• Demonstrated experience as a software engineer, with at least 8+ years’ experience in technology roles
• Experience working on complex systems and cloud architectures, preferably in a B2B or enterprise context
• Significant experience with the Java programming language and frameworks such as Spring & SpringBoot
• Good working experience with front-end Javascript frameworks such as ReactJS
• Experience optimizing databases and SQL queries for high-performance 
• Good knowledge of AWS services, design patterns and practices - ideally certified
• Experience and keen understanding of the value of working in agile teams
• A “quality-first” mindset, with experience working in continuous integration environments
• Highly effective at communicating, and comfortable whiteboarding design ideas with teams of engineers, product managers, and business analysts
• Desire to challenge the status quo and maturity to know when to compromise
• Respect for other team members and a highly collaborative approach to working and learning together

Expertrons is an initiative by experienced professionals turned entrepreneurs (IITB alum) having built a few of India's largest companies across multiple domains. This will be an opportunity to directly work with the founders. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of adapting to changing market conditions, willing to join a growing startup, a rational and no-nonsense approach and practical thought process.

We at Expertrons are looking for a talented Senior Executive for User Acquisition

Roles and Responsibilities

1) Deliver volume, quality, TAT & cost outcomes (in accordance with quarterly OKRs) for paid user acquisition (i.e. advertising) within India.
2) Stay ahead of the curve by tracking metrics, analyzing data, identifying emergent trends, researching competitive activity & presenting insights.
3) Continuously improve & help make Expertron's Marketing team a centre of excellence by aggressively adopting automation and dashboarding.

Who can Apply :
1) 2-4 years paid acquisition experience for consumer brands in India, especially UAC.
2) Advanced working knowledge of MS Excel
3) Strong natural curiosity problem-solving abilities, statistical foundations, research skills, growth mindset, and high work ethic.