Architect

ROLES AND RESPONSIBILITIES:

Looking for a Key Account Manager (B2B) with Excellent Communication Skills and prior experience in selling or managing clients for SaaS products / Tech Sales.

KEY RESPONSIBILITIES:

• Own account P&L outcomes including Revenue Expansion, Retention, Gross Margins, NRR and CSAT scores
• Build multithreaded relationships across CXO, Product, Compliance and Procurement teams
• Drive platform adoption by shaping customer success plans, product usage KPIs and quarterly business reviews (QBRs)
• Identify and execute upsell and cross-sell opportunities across product lines to expand customer footprint
• Lead contract renewals, commercials and negotiations with a solutions-first mindset
• Manage risks proactively (churn risk, adoption gaps, budget constraints, competitive threats) with clear mitigation plans
• Maintain accurate forecast hygiene, account plans and stakeholder mappings in CRM
• Champion account governance and escalation resolution to ensure high-quality delivery and service experience

IDEAL CANDIDATE:

Skills & Competencies:

• Strong enterprise account management and SaaS upsell experience
• Commercial ownership & contract negotiation excellence
• Customer-centric problem solving & strategic account planning
• High stakeholder management maturity (multi-country/global exposure preferred)
• Excellent storytelling & data-driven business impact articulation

Must Have:

• 7-9 years of experience managing existing business in SaaS/HCM/FinTech/Enterprise platforms
• Proven track record of driving NRR (120%+ preferred) within assigned accounts
• Experience leading renewals, upsells and enterprise commercials
• Ability to build deep customer trust and long-term strategic relevance
• Strong fluency in business metrics, product adoption modeling, and value realization frameworks
• Hands-on experience with account management CRMs like Salesforce, Zoho, HubSpot, and similar
• Ability to manage clients independently with minimum supervision

PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

We are Hiring !!!!

Delivery Manager - ERP (Microsoft ERP- Dynamics 365)

Job Responsibilities:

• Lead the delivery of ERP implementation or upgrade projects from initiation through post-go-live support.
• Work closely with cross-functional teams including Business Analysts, Developers, QA, and third-party vendors to deliver solutions.
• Drive project planning, resource allocation, budgeting, and reporting.
• Act as the main point of contact for clients, ensuring clear communication and stakeholder alignment.
• Identify and mitigate delivery risks, scope creep, and issues proactively.
• Ensure compliance with project governance, quality assurance, and documentation standards.
• Collaborate with ERP functional and technical leads to ensure solution design meets business needs.
• Facilitate change management processes and user adoption plans.
• Provide thought leadership and contribute to continuous improvement initiatives in delivery methodology

REQUIRED QUALIFICATIONS:

• Bachelors degree in Computer Science, Information Technology, Business, or related field.
• 10+ years of experience in IT delivery/project management.
• At least one full-cycle ERP implementation experience
• Strong understanding of ERP systems, data migration, integrations, and configuration.
• Proven track record of managing large, complex projects with cross-functional teams.
• Excellent communication, stakeholder management, and leadership skills.
• Familiarity with both Agile and Waterfall project delivery methodologies.

• Python. Django Rest Framework experience would be great, but not essential! We prioritise
• quality over quantity.
• Postgres with InfluxDB, Oracle, MySQL and Redis experience a plus.
• Docker, Kubernetes, Helm, OpenShift and associated tooling.
• AWS, especially ECS, Lambda, RDS and DynamoDB. Performance and uptime are super
• important to us.
• The challenge of scaling a global, distributed API to 10,000+ requests per second.
• We have SDKs in a bunch of languages, so the more polyglot you are the better.
• If you like writing JS and React that would be awesome too.

Hi,

Greetings from MNR!!

 Hope you are doing well, Garima (Sr. TA Executive) @ MNR Solutions Pvt Ltd, a Human Capital Solutions Company specializing in Global Executive Search and Selection, Recruitment Process Outsourcing and Human Resources Consulting across industries. Headquartered at Delhi/NCR – Noida with presence in Delhi, Bangalore, India & Mauritius

Job Description:

Company Name:MNR Solutions
Designation: Managed Sales
Exp: 8+Years
Location: Mumbai.

Role 1:

• At least 5 years of in Managed Service Business
• Based out of Mumbai
• Overall, 8 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.

Role 2:

• At least 8yrs of in Managed Service Business
• Based out of Mumbai
• Overall, 12-14 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.