AppOps Engineer

Job Description

We are looking for an Azure Cloud & Observability Engineer with strong experience in Azure infrastructure and enterprise monitoring tools such as Splunk, Grafana, and AppDynamics.

Responsibilities

• Design, deploy, and manage Azure cloud infrastructure and services.
• Monitor application and infrastructure performance using Splunk, Grafana, and AppDynamics.
• Configure dashboards, alerts, health rules, and monitoring metrics.
• Perform log analysis, troubleshooting, and root-cause analysis for production issues.
• Implement observability solutions for applications, cloud infrastructure, and services.
• Automate monitoring and operational activities using scripting.
• Support incident, problem, and change management processes.
• Collaborate with development, DevOps, and SRE teams to improve system reliability.
• Maintain monitoring standards, documentation, and operational procedures.

Primary Skills

• Microsoft Azure
• Splunk
• Grafana
• AppDynamics
• Cloud Monitoring & Observability
• Application Performance Monitoring (APM)
• Log Analysis & Troubleshooting

Secondary Skills

• Azure Monitor / Log Analytics
• Azure VMs, Storage, Networking
• Linux
• Python / PowerShell / Shell Scripting
• CI/CD
• Git
• ITIL / ServiceNow

Job Description

We are looking for an Azure Cloud & Observability Engineer with strong experience in Azure infrastructure and enterprise monitoring tools such as Splunk, Grafana, and AppDynamics.

Responsibilities

• Design, deploy, and manage Azure cloud infrastructure and services.
• Monitor application and infrastructure performance using Splunk, Grafana, and AppDynamics.
• Configure dashboards, alerts, health rules, and monitoring metrics.
• Perform log analysis, troubleshooting, and root-cause analysis for production issues.
• Implement observability solutions for applications, cloud infrastructure, and services.
• Automate monitoring and operational activities using scripting.
• Support incident, problem, and change management processes.
• Collaborate with development, DevOps, and SRE teams to improve system reliability.
• Maintain monitoring standards, documentation, and operational procedures.

Primary Skills

• Microsoft Azure
• Splunk
• Grafana
• AppDynamics
• Cloud Monitoring & Observability
• Application Performance Monitoring (APM)
• Log Analysis & Troubleshooting

Secondary Skills

• Azure Monitor / Log Analytics
• Azure VMs, Storage, Networking
• Linux
• Python / PowerShell / Shell Scripting
• CI/CD
• Git
• ITIL / ServiceNow

Cloud Expertise(Azure):

• Strong understanding of cloud services and resources like AI services, webapp, database, including monitoring tools like Azure Monitor and Log Analytics.

• Experience with Infrastructure as Code (IaC) tools such as Arm template / Bicep/Terraform.

• Deep understanding of Networking concepts(DNS, DHCP , Hub and Spoke).

• Understanding on policies and security aspects of cloud.

Kubernetes & Helm:

• In-depth knowledge of Kubernetes concepts such as pods, services, ingress, config maps, and secrets.

• Understand of Kubernetes templates and its deployment.

• Proficiency with Helm/ Kustomize or equivalent for Kubernetes package management and deployment automation.

• Implement Kubernetes best practices, including security, networking, and scaling.

• Concepts of Docker and Containers

CI/CD & Programming:

• Hands-on experience with YAML-based CI/CD pipelines (e.g., Azure DevOps, GitHub Actions).

• Familiarity with scripting and automation tools such as PowerShell, Azure CLI, or Bash.

• Proven skill in python programming and concepts.

Monitoring and Observability:

Expertise in creating and managing Grafana dashboards for visualizing metrics and logs.

• Knowledge of Log Analytics & Azure Application Insights for performance monitoring and tracing.

Azure DevOps Engineer

Experience

5-10 years of hands-on experience in Platform Engineering, Cloud Engineering, SRE, DevOps or Infrastructure Engineering roles.

Priority 1 – Must Have (Hands-On)

Azure Cloud Platform

·        Strong hands-on experience supporting Azure workloads in production environments.

·        Experience designing, building and supporting Azure infrastructure using Terraform.

·        Good understanding of Azure networking and connectivity patterns.

·        Experience supporting:

Ø AKS

Ø Application Gateway

Ø Azure Traffic Manager

Ø Key Vault

Ø Azure Monitor / Log Analytics

Ø Managed Identities

Ø Service Principals

Ø Private Endpoints

Ø VNets, NSGs and Route Tables

Kubernetes / AKS

• Strong practical experience operating and supporting AKS.
• Ability to troubleshoot:

Ø Pod failures

Ø Ingress issues

Ø DNS issues

Ø SSL/TLS certificate issues

Ø Network routing issues

Ø Performance and availability incidents

• Experience with:

Ø Helm

Ø Ingress Controllers

Ø Cluster upgrades

Ø Scaling

Ø Monitoring

Terraform

·        Strong hands-on experience writing and maintaining Terraform.

·        Experience creating reusable modules.

·        Experience managing:

·        State files

·        Remote backends

·        Environment promotion

·        Infrastructure lifecycle

Linux & Scripting

·        Strong Linux administration fundamentals.

·        Practical experience troubleshooting production issues.

·        Bash scripting mandatory.

·        Python desirable.

Application Support / Troubleshooting

Must be comfortable supporting business applications end-to-end.

 Priority 2 – Highly Desirable

GitHub & DevOps Platform

Hands-on experience with:

·        GitHub Enterprise

·        GitHub Actions

·        Shared workflows

·        Reusable pipelines

·        Repository onboarding

·        Branch protections

·        GitHub security features

Experience supporting:

·        Runner issues

·        Disk space issues

·        Network connectivity issues

·        Dependency failures

·        Self-hosted runners lifecycle management

API Management

Pipeline failures

GitOps

Experience with:

·        ArgoCD

·        GitOps deployment models

·        Kubernetes deployment automation

Monitoring & Observability

Experience working with:

·        Prometheus

·        Grafana

·        Azure Monitor

·        Log Analytics

·        Application Insights

Senior Platform & Site Reliability Engineer

Location: Remote Employment Type: Contract

The Role

This role carries full architectural and operational ownership of the platform layer across a growing SaaS portfolio. The Cloud Architect owns AWS infrastructure standards — VPCs, account structures, networking, and compute design. Everything outside that lane is yours: the CI/CD platform, the observability and reliability stack, the event streaming infrastructure, the deployment pipelines, and the incident engineering model.

Architectural decisions are yours to make and defend, standards are yours to define and enforce, and the reliability of 20+ enterprise SaaS products depends on what you and your team build.

This is an AI-native engineering organisation. Where it is practical and safe to do so, you are expected to use automation and AI-assisted tooling to reduce toil — in CI/CD triage, infrastructure provisioning, observability workflows, and acquisition onboarding. The expectation is not to replace engineering judgement with automation, but to free it up for the problems that genuinely require it.

The Scale You Will Operate At

The portfolio consists of 20+ live, enterprise-grade SaaS solutions running concurrently. Each product serves enterprise customers and processes millions to billions of real-time requests. The architecture is serious: event streaming for real-time data pipelines, batch processing workloads running alongside live transaction flows, and multi-tenant enterprise-grade reliability expectations across every product.

You will design and operate the platform infrastructure that underpins all of it — scaling horizontally as each new acquisition joins the portfolio, without proportionally scaling cost, complexity, or headcount.

What You Will Own

Platform Architecture

• Full architectural ownership of the non-AWS toolchain: CI/CD, observability, event streaming, automation, secrets, and deployment infrastructure
• Define, build, and enforce platform standards across portfolio products
• Terraform IaC for all infrastructure — nothing provisioned manually, everything versioned and reviewed
• Self-service developer platform so product teams ship without waiting on platform

Event Streaming & Pipeline Infrastructure

• Own the event streaming architecture, operational standards, and health monitoring across all products using real-time pipelines
• Design and maintain batch processing infrastructure alongside live event flows
• Ensure pipeline reliability, throughput, and cost are actively managed at scale

CI/CD & Deployment

• Build and maintain CI/CD pipelines (GitHub Actions) across all portfolio products
• Automate triage and retry logic for known failure classes — flaky tests, dependency timeouts, OOM kills — so engineers are only paged for genuinely novel failures
• Deployment standards: release management, rollback mechanisms, canary and blue-green patterns where justified

Observability & Reliability

• Own the full observability stack: Grafana, Prometheus, and Loki across all products
• SLOs and error budgets defined per product; reliability tracked consistently
• Build alerting that correlates signals and surfaces diagnostic context alongside notifications — so on-call engineers arrive at an incident with hypotheses, not a blank screen
• Incident response: on-call design, escalation playbooks, post-mortem facilitation
• Automated remediation scoped to safe, idempotent actions — container restarts, ECS task scaling, known rollback patterns; novel or ambiguous failures escalate to a human with full context attached

Acquisition Onboarding

• Platform audit and gap analysis for every new acquisition — assessing CI/CD maturity, IaC coverage, observability gaps, and security posture
• Migration plan and execution for each portfolio company joining the platform — sequenced to avoid disrupting live operations
• Target: full platform integration within a defined window per acquisition

A Note on Automation

Where automation is safe and failure modes are well understood — routine provisioning, known CI/CD failure classes, secrets rotation, cost anomaly flagging — aggressive automation is expected. Where automation would act on ambiguous signals or carry significant blast radius, human judgement stays in the loop. The goal is to reduce toil on solved problems, not to automate decisions that require engineering expertise.

Platform Stack

Area Stack / Standard IaC Terraform OSS / OpenTofu CI/CD GitHub Actions Event Streaming Architecture and tooling chosen for the workload Observability Grafana, Prometheus, Loki Log Management AWS CloudWatch, Grafana Loki Incident Management OpsGenie (startup tier) or Better Uptime Secrets AWS Secrets Manager / HashiCorp Vault OSS Containers ECS (default), EKS only where justified Cost Monitoring AWS Cost Explorer with custom dashboards What We’re Looking For

• 8–12 years in platform engineering, DevOps, or SRE — with clear evidence of increasing ownership over time
• Strong Terraform depth across multi-environment, multi-account setups
• CI/CD ownership across a multi-product environment with GitHub Actions
• Experience with event streaming infrastructure at production scale — design, operations, reliability, and cost management
• Hands-on Grafana, Prometheus, and Loki in production
• AWS operational depth: ECS, EKS, RDS, IAM, VPC, CloudWatch, Cost Explorer
• SRE fundamentals: SLOs, error budgets, on-call design, post-mortem culture
• Acquisition or greenfield platform integration experience strongly preferred

How You Work

• Comfortable operating across multiple products simultaneously — context-switching without dropping standards
• Cost-efficiency instinct — you optimise spend as a habit, not as a project
• You treat automation as a tool for eliminating toil, not a substitute for engineering judgement
• You document decisions, enforce standards through code, and build platforms that other engineers find intuitive to use

Why This Role

The platform function is being built from the ground up. You will have architectural ownership of the entire non-AWS platform layer across a growing portfolio of enterprise SaaS products, with the freedom — and responsibility — to build the reliability and delivery culture of the organisation.

This is not a role that inherits someone else’s decisions and maintains them. Every major architectural choice is still to be made. If you want to build something that lasts and that other engineers depend on, this is the role.

Senior Cloud Site Reliability Engineer (CSRE) – Azure

About Searce:

Searce is an AI-native, engineering-led modern technology consultancy that empowers

clients to futurify their businesses by delivering real, intelligent business outcomes. As a

trusted partner for over 3,000 clients globally, Searce specializes in cloud modernization,

data engineering, applied AI, and robust cloud platform security. Driven by a "HAPPIER"

cultural mindset and our proprietary evlos problem-solving framework, we eliminate

bureaucratic fluff to build working prototypes fast and scale enterprise production

environments intelligently. We don't just fix systems; we leverage multi-cloud technologies

to transform client operations into distinct competitive advantages.

Position Overview:

We are looking for a high-caliber Senior or Lead Cloud Site Reliability Engineer (CSRE) to

architect, secure, and stabilize next-generation hybrid and multi-cloud environments.

Operating at the intersection of infrastructure design, security compliance, and production

operations, you will serve as the technical Subject Matter Expert (SME) across GCP, Azure,

and AWS.

Whether optimizing a microservice mesh on GKE, tuning autoscaling on AKS, or driving a

massive disaster recovery drill across AWS regions, your focus will be absolute reliability. For

the Lead path, you will couple this deep engineering toolkit with stakeholder management

and mentorship to drive an elite operational culture.

Experience & Level Expectation:

Years of Experience: 3 to 10 years of intensive, hands-on production operations

experience in a dedicated DevOps, Cloud Platform Engineering, or SRE role.

Associate level (3-5 Years): Expected to show flawless execution of IaC, advanced

triaging of infrastructure failures, and ownership of the CI/CD and deployment

lifecycles.

Intermediate level (5-10 Years): Expected to take architectural ownership, serve as

primary Incident Commander for complex outages, design cross-cloud governance

frameworks, and act as a reliable bridge between technical teams and client

leadership.

Key Responsibilities & Role Expectations:

Multi-Cloud Platforms & Orchestration: Design, configure, and maintain

production-grade Kubernetes clusters across major platforms (AKS).

Manage advanced network routing, service meshes (e.g., Istio), and multi-tenant

isolation.

Infrastructure as Code (IaC) & GitOps: Build declarative, enterprise-grade, reusable

infrastructure components using Terraform or Crossplane. Standardize automated

environment provisioning to eliminate configuration drift across multi-branch

environments.

Incident Management & Reliability (SRE): Own and optimize the production on-call

rotation. Lead rapid mitigation strategies for Sev-1/Sev-2 system outages, reducing

Mean Time to Recovery (MTTR) through centralized log and metric correlation.

Root Cause Analysis (RCA): Facilitate rigorous, blameless post-incident reviews to

identify core architectural vulnerabilities and establish long-term fixes preventing

recurrence.

Lifecycle, Patching & Upgrades: Plan and execute zero-downtime cluster upgrades,

operating system patching strategies (Linux/Windows), database lifecycle updates,

and multi-region Disaster Recovery (DR) failover drills.

Core Core Operations & Legacy Integration: Manage enterprise-level hybrid

networking architecture (VPCs, Firewalls, Load Balancers, DNS routing, and DHCP

configurations) while effectively connecting cloud native services to legacy

infrastructures like Active Directory.

Security & Governance: Embed Zero Trust policies, secure secrets management

(Secrets Manager/Key Vault), and continuous vulnerability patching into the

automated SDLC pipeline.

Required Technical Skills:

- Microsoft Azure: Azure Virtual Machines, Virtual Networks, Azure Active Directory, Azure Update Management.

- Containers & Orchestration

• Production-level management of GKE, AKS, and EKS.
• Advanced mastery of Docker, Helm, Kubernetes StatefulSets, Pod Disruption

Work Mode: WORK FROM OFFICE

Interview Mode: Virtual

Role Descriptions:

Exp Range: 5 - 8 years

City Locations: Bengaluru

*Key Responsibilities*

Devops Developer (Azure)

Azure L2 Support | Specialist | Infrastructure Operations-260006F2- Certificate & DNS Management- Monitoring & Observability- Azure Operations & Compliance- Migration: Open Cloud TnC- Reliability & Operations Excellence (OPS)

Profile – 5 to 8+ years in Cloud/Infrastructure Operations- Strong hands-on Azure skills- Certificates/PKI experience- DNS management- Grafana| Health Checks| Azure Monitor- IaC automation (Terraform/Bicep)- Networking fundamentals Nice-to-Have- Azure security and compliance- AKS monitoring basics- FinOps practices- French reading proficiency- Certifications: AZ-104| AZ-305| etc.

Desire candidate

• Candidate should have valid PF.

Cloud Infrastructure Engineer – BANG | 10+ Years

Location: Bangalore

Experience: 10+ Years

Job Description:

• Design, implement, and manage cloud infrastructure across AWS/Azure/GCP environments.
• Strong experience in cloud architecture, compute, storage, networking, and security.
• Manage VMs, VPC/VNet, load balancers, DNS, DHCP, firewalls, and IAM.
• Hands-on experience with Windows/Linux servers, VMware, virtualization, and infrastructure operations.
• Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools.
• Monitor infrastructure performance, availability, and capacity using tools such as Grafana, Prometheus, or CloudWatch/Azure Monitor.
• Handle incident management, troubleshooting, disaster recovery, backup, and high-availability requirements.
• Work with cross-functional teams to support cloud migration, infrastructure upgrades, and production environments.
• Ensure infrastructure follows security, compliance, and operational best practices.

Must-Have Skills:

Cloud Infrastructure | AWS/Azure/GCP | Networking | Linux/Windows | VMware | Terraform | Ansible | DNS/DHCP | IAM | Monitoring | Backup & DR

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 6 Month-2 years (Excluding Internship)

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
• Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

We are looking for a hands-on Azure DevOps & Infrastructure Engineer to manage enterprise Azure environments, automate infrastructure, build CI/CD pipelines, and support cloud modernization initiatives.

🔑 Key Responsibilities

• Design, implement & support CI/CD pipelines and deployment automation

• Perform TFS / Azure DevOps Server → Azure DevOps Services migration

• Build & manage Azure infrastructure using Infrastructure as Code (IaC)

• Support Azure cloud infrastructure, networking, security, monitoring & production environments

• Drive cloud migration, application modernization & platform transformation initiatives

• Work with Terraform, containerization, DevSecOps & cloud automation

• Troubleshoot infrastructure/deployment issues and support incident & on-call operations

• Create technical documentation, runbooks and deployment standards

🎯 Mandatory Requirements

✅ AZ-204 – Azure Developer Associate – Mandatory

✅ 5–8 years total IT experience

✅ 3+ years hands-on Azure DevOps / Azure Infrastructure experience

✅ Strong experience in CI/CD & Azure DevOps

✅ Hands-on experience with TFS / Azure DevOps Server to Azure DevOps Services migration

✅ Strong understanding of Azure cloud infrastructure & cloud operations

✅ Experience with IaC, provisioning & infrastructure automation

✅ Exposure to cloud/data migration and application modernization

✅ Experience supporting Azure networking, security & monitoring

✅ Experience in production support / managed services / cloud operations

✅ Willingness to work UK/US shifts and participate in on-call support

⭐ Preferred / Optional

• AZ-400 – Microsoft Certified DevOps Engineer Expert

• AZ-104 – Azure Administrator Associate

• HashiCorp Terraform Associate

• Container platforms, orchestration & DevSecOps experience

🎓 Education: Bachelor's degree in Computer Science / IT / Engineering or related field.