
Nurturebox is on a mission to redefine lead generation for the staffing industry with AI-powered precision and insights. We’re seeking a talented AI Scientist to join us in building a next-gen platform that goes far beyond basic lead gen – we’re building an intelligent system designed to deliver warm, qualified leads and actionable buyer insights on demand.
This role is not about plugging into a pre-existing AI stack. You’ll be our first AI hire, bringing your expertise to a ‘plain white canvas’ where you’ll architect and implement our entire AI framework from scratch. Our focus isn’t just on automation but on crafting a solution that actively adapts to industry nuances, incorporating intent data, job listings, and hundreds of signals to zero in on ideal prospects.
Our recruitment product has already gained significant traction, and with you on board, we’re ready to level up to Nurturebox 2.0, pushing the boundaries of personalized, data-driven prospecting. You’ll work alongside our founding team in a flat hierarchy, so there’s zero red tape—just an open runway for innovation. If you’re passionate about tackling complex problems and crave a role where you can directly shape the future of recruiting tech, Nurturebox is where you’ll make your mark.
This is a chance to build a transformative platform from the ground up, with end-to-end ownership and the freedom to create AI-driven solutions that solve real-world staffing challenges. If you’re ready to redefine what’s possible in lead generation, we’d love to meet you.
Why We’re Building This?
By 2030, AI agents/teammates will be embedded in every department of every major enterprise. Engineers, PMs, sales reps—all will work alongside AI "colleagues" that do more than assist; they learn, adapt, and execute autonomously. Imagine hiring AI to do the job, not just assist with it.
At Nurturebox, we’re building that vision specifically for the staffing industry. We know this space inside and out, and we’re crafting a true AI teammate product, not a glorified chatbot or simple co-pilot. This AI is the product—a powerful, adaptive system built to tackle staffing’s unique challenges.
This is a role to architect something truly groundbreaking from scratch: to create an AI teammate that not only integrates seamlessly but transforms how the staffing industry operates. If you're ready to redefine what AI can do in a business-critical environment, let’s talk about how you could lead the charge with us.
About Ideas2IT (Parent Company)
Ideas2IT is a high-end product development firm growing fast with prestigious logos like Facebook, Bloomberg, Roche, Medtronic, and many exciting SAAS startups.
We have a proven track record of successfully launching 5 startups in the last 6 years. All of them are venture-funded by top-tier firms and have great traction.
- Pipecandy - eCommerce AI. Successfully exited
- Element5 - Healthcare AI. $50M in funding from Insight venture partners
- Carefi.in - Healthcare Fintech. Funded by Sequoia
- IdeaRx - Funded by the second-largest eye care chain in the world
- NurtureBox - Recruitment AI and automation
In this role, you will:
- Conduct deep research on the foundations and capabilities of LLMs.
- Design and implement innovative research projects to explore the application of LLMs for code understanding and generation.
- Develop and evaluate novel techniques for LLM fine-tuning and adaptation to the specific needs
- Collaborate with engineers and other scientists to integrate LLM solutions seamlessly into the Nurturebox platform.
- Stay up-to-date on the latest advancements in LLM research and present findings at conferences and within the company.
- Build a RAG-based solution and leverage Vector DB, Graph DB, chunking, ranking, indexing, semantic search, etc.
You are the ideal candidate if you have:
- Strong foundation skills in AI/ML systems
- Hands-on experience of working with LLMs
- Proven experience conducting deep research on LLMs, with a strong understanding of their architecture, training methods, and capabilities.
- Expertise in natural language processing (NLP) techniques, including text representation, machine translation, and text summarization.
- A solid foundation in machine learning fundamentals, including deep learning architectures and optimization algorithms.
- Excellent programming skills in Python, with experience using popular deep learning libraries (e.g., TensorFlow, PyTorch).
- Excellent communication and collaboration skills, with the ability to effectively present complex technical concepts to technical and non-technical audiences.
- A passion for innovation and a desire to push the boundaries of what's possible with LLMs.
- Knowledge of LLM evaluation methodologies
Bonus points for:
- Experience working with LLM for codebase
- Experience in building and deploying real-world LLM applications.
- Proficiency in cloud computing platforms (e.g., AWS, Azure, GCP).
- A strong publication record in top AI and NLP conferences and journals.
At Nurturebox, you'll join a team of passionate individuals working on the cutting edge of AI. We offer a collaborative and stimulating work environment, competitive compensation and benefits, and the opportunity to impact the future of Agentic AI.
If you're ready to take your LLM expertise to the next level and help us revolutionize Agentic AI transformation, we encourage you to apply!

About Nurturebox
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Key Responsibilities:
- Handle escalated voice calls transferred by L1 agents or supervisors.
- Provide expert-level support for complex issues and ensure timely resolution.
- Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
- Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
- Identify patterns in escalations and suggest process/product improvements.
- Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
- Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
- Ensure adherence to SLAs and internal escalation protocols.
- Act as a mentor and point of contact for L1 agents when guidance is needed.
Requirements:
- 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
- Strong verbal communication skills with fluency in [English/Other relevant language].
- Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
- Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
- Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
- Willingness to work in rotational shifts or weekends, if required.
- Bachelor's degree or equivalent preferred.
- Prepare accurate, timely financial statements in accordance with our established schedule and with input from the rest of the accounting department
- Conduct monthly and quarterly account reconciliations to ensure accurate reporting and ledger maintenance
- Analyze financial statements for discrepancies and other issues that should be brought to the CFO’s attention
- Review all inter-company transactions and generate invoices as necessary
- Reconcile balance sheet accounts
- Delegate financial responsibilities to accounting team
- Coordinate semi-annual audits and assist CFO with conducting audits
- Conduct regular ledger maintenance
QUALIFICATION: MBA
ROLE/SKILLS:
- Responsible for applying the principles and practices of software quality assurance throughout the Software development cycle.
- Analyzing the project risk & identification of the project requirements
- Undertake internal quality audits(Co-ordinate with Graphic designer, UI Developer and Developer )
- Perform Testing methods on Web(Chrome ,Firefox ,IE and Safari )
- Perform Testing methods on iOS application and Android application.
- Responsible for performing Automation testing by using selenium tool.
- Run tests to identify problems or deficiencies in products/projects
- Perform Internal Quality Audits
- Track all software related metrics in terms of schedule, effort, defects, etc.
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Location-m Pan india
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- Role: Will be responsible for implementation and support of business processes w.r.t. Supply chain, planning, warehouse and production. Change Management, requirement analysis, design, building of solutions, implementation and user feedback to improve the system. Data management and integration of ERP process with external system
- Education : B.Com/BE/BTech
- Experience : 5-8 Years of functional experience in MSFT NAV ERP in Production, Retail & warehouse setup. Practical implementation of modules/data migration/reports/MIS. Working experience in mid/large organization.

Skills:
- Proficiency with JavaScript and HTML5
- Minimum 2+ years of hands-on experience with AngularJS and Angular Frameworks
- Experience with Java, JSON, Spring Boot and Hibernate
- Experience with MYSQL databases
- Familiarity with Linux environments
- Experience with GIT
- Hands on experience with AWS S3 is preferred
- Experience with web servers & application servers such as Apache and Nginx is good to have.
Responsibilities:
- Design and develop client-side and server-side architecture
- Develop and manage well-functioning database
- Implementation of approved user interface
- Design and construction of REST APIs
- Server management and deployment for the relevant environment





