Agent Application Engineer (Backend / Agentic AI) — Level 1 at Sentiaflow · Remote, Bengaluru (Bangalore), Pune, Delhi, Gurugram, Noida · 3 - 8 years · ₹25L - ₹40L / yr · Bootstrapped · Remote friendly · Posted 13 Sep 2026

About Sentiaflow
Sentiaflow is an AI engineering and IT services company building production-grade agentic AI systems, sitting at the intersection of LLMs and real business operations — data, APIs, permissions, workflow state, human decisions, security, and measurable outcomes. Our initial domain focus is healthcare, particularly clinical trials, where reliability, traceability, and clear human-decision boundaries matter more than a slick demo.
Job Description
As a Level 1 engineer, you'll implement bounded parts of a production agentic workflow under an Agent Captain or senior engineer, connecting models to application services, tools, data sources, and human approval points.
You will:
- Translate a scoped business workflow into typed inputs, outputs, states, actions, and escalation paths
- Build backend services and tool integrations (Node.js/TypeScript or Python)
- Use LLMs only where model judgment adds value; keep rules, validation, authorization, and workflow control in deterministic code
- Design and validate structured model outputs before they touch downstream systems
- Handle partial data, tool failures, duplicate events, retries, timeouts, rate limits
- Add logging, traces, metrics, and decision records for diagnosability
- Write tests and evaluation cases that check whether the full workflow behaves correctly — not just whether output sounds fluent
- Protect sensitive data; participate in code, design, and release-readiness reviews
- Explain implementation trade-offs clearly to engineers and stakeholders
Success in 6 months: own a bounded workflow module end-to-end, integrate models without letting probabilistic output bypass deterministic controls, produce release-ready evaluation evidence, and diagnose cross-boundary failures with less supervision.
Desired Skills
- Approximately 3–6 years hands-on backend/application engineering experience, with demonstrable hands-on work building agentic systems — not just calling an LLM API from a backend service
- LangGraph (or comparable agent orchestration framework) experience is required — building multi-step, stateful agent workflows with conditional branching, tool-calling loops, and recovery/retry logic, not a single-prompt wrapper
- Deep RAG experience, including:
- Chunking strategy design, embedding model selection, and retrieval evaluation (not just "connected a vector DB")
- Hybrid search (dense + sparse/keyword), re-ranking, and query rewriting/decomposition
- Handling retrieval failure modes: irrelevant context, stale data, contradictory sources, citation/grounding accuracy
- Measuring RAG quality (precision/recall on retrieval, faithfulness/groundedness of generation) — not eyeballing outputs
- Experience designing agent state machines / workflow graphs: tool selection, planning loops, human-in-the-loop interrupts, checkpointing, and state persistence across long-running workflows
- Strong programming in JS/TypeScript (preferred), Python, Java, C#, or Go
- Solid grasp of API design, databases, async processing, auth, testing, deployment
- Comfort reasoning about state, retries, idempotency, concurrency, permissions, audit trails, failure recovery
- Real production debugging experience, not just greenfield builds
- Clear technical communication
We're looking for engineers who've actually built and tuned agentic/RAG systems in production — not those who've only wired together frameworks or prompted an LLM API.
Nice to have: experience with other orchestration frameworks (CrewAI, AutoGen, custom state machines), observability/eval tooling (LangSmith, Langfuse, custom trace pipelines), healthcare or regulated-industry background. Bachelors from IIT or NIT highly preferred.

About Sentiaflow
About
Sentiaflow is an AI engineering company headquartered in New Delhi, building production-grade AI systems for clients around the world — including Fortune 500 enterprises alongside high-growth startups. We work across finance, healthcare, and technology, helping organizations move beyond AI experimentation into real, reliable, production deployments.
We operate in three ways: embedding dedicated AI engineers directly into client teams, building custom AI solutions end-to-end — including RAG pipelines, LLM integrations, and AI agents — and designing the MLOps infrastructure that keeps these systems running reliably at scale.
Joining Sentiaflow means working on live, client-facing AI systems from day one — not internal prototypes shelved after a demo. Our engineers ship production code for organizations that depend on it, across some of the most demanding industries for AI reliability and compliance.
Tech stack
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Delhi-NCR, Pune or Bangalore
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About the Role
We are hiring a Backend Engineer to build and operate the services that power a leading technology marketplace being relaunched under new ownership.
You will work behind the GraphQL federation, inside the ~40 microservices that own billing, subscriptions, the catalog, RBAC, the proxy's control plane, and the Analytics/Quota services. The runtime is Node.js/TypeScript on AWS EKS, with Aurora MySQL / Postgres and DynamoDB for state, Redis / Elasticache / Couchbase for caching, Kafka (MSK) and Kinesis as the event backbone, and ClickHouse for real-time analytics reads. Every consumer-to-provider call passes through the proxy your services configure, and every dollar of marketplace revenue flows through the commerce code your services own.
Roles and Responsibilities
- · Build and operate services — Design, ship, and run Node.js/TypeScript services that sit behind the GraphQL federation. Own a slice of the ~40-service estate end-to-end: API design, schema, persistence, tests, deployment, on-call.
- GraphQL federation subgraphs — Add types, resolvers, and capabilities to the federated Platform API. Keep subgraph boundaries clean; respect RBAC at the federation enforcement layer.
- Commerce backbone — Build the subscription, invoicing, overage, dispute, and payout flows that integrate with Stripe and PayPal webhooks and the billing state machine. Make sure metering, billing, and payouts stay accurate, auditable, and replayable.
- Proxy control plane — Build the management APIs and background workers that configure the runtime proxy: API keys, plans, rate-limit policies, quota caches, abuse signals.
- Event-driven systems — Produce and consume Kafka and Kinesis events safely: schema evolution, idempotency, retries, dead-letter handling. Operate Lambda consumers where they're the right tool.
- Data services — Help own the Node.js Analytics Service and Quota Service that front ClickHouse and Snowflake. Keep latency low, queries cheap, and authorisation correct.
- Performance and reliability — Diagnose hot paths, tune queries, add caches where they matter, and remove caches that have become liabilities. Write the SLOs and the alerts that defend them.
- Security isolation — Implement OAuth2 / JWT / mTLS where they belong; respect least-privilege; design APIs that fail closed.
- On-call and incident response — Take part in the rotation. Lead investigations across services when something rooted in your area breaks.
- LLM-assisted engineering — Use LLM-based coding and agentic tooling to evolve how features are designed, reviewed, and tested.
What Success Looks Like
• Services you own meet their SLOs, deploy multiple times a day, and rarely wake anyone up.
• Billing, subscription, overage, and payout flows you ship are accurate to the cent, replayable, and trusted by both providers and consumers.
• GraphQL subgraphs you maintain stay fast, well-typed, and pleasant to extend.
• Event pipelines you produce and consume are idempotent, observable, and survive replay and back-pressure.
• The first generation of agent-native primitives you help build land in production and start carrying real agent traffic.
What You Bring
• 5–8 years of backend engineering experience, with non-trivial work on production services that real customers depended on.
• Strong TypeScript / Node.js in a production service environment; comfort with async patterns, streams, and back-pressure.
• Solid API design — REST and GraphQL (ideally federation: Apollo Federation, Mercurius, or similar). Schema design, persisted queries, performance tuning.
• Production fluency with SQL — MySQL and/or Postgres. Bonus for Redis or ClickHouse.
• Experience with event-driven systems — Kafka or similar. You understand idempotency, exactly-once myths, and consumer lag.
• Hands-on AWS (EKS, MSK, Kinesis, DynamoDB, Lambda, DMS) and Kubernetes. Comfortable reading and writing Terraform.
• Modern engineering practice: observability, feature flags, CI/CD, and safe rollouts.
• Care for correctness on the money path — you have shipped billing, metering, or payment code before and have the scars to show for it.
• Bonus: experience with API gateways, rate limiting, quota enforcement, usage metering, agent protocols (MCP, A2A, x402), or LLM-based developer tooling.
• You write small, reviewable PRs. You add the test before you fix the bug. You would rather ship a smaller thing well than a bigger thing badly.
Job Overview
Architect and build scalable, high-performance backend systems while working on mission-critical platforms that process real-time market data and portfolio analytics. The role also involves leveraging Generative AI capabilities to enhance data intelligence, automation, and user-facing features, while ensuring regulatory compliance and secure financial transactions.
Key Responsibilities
- Design, develop, and maintain scalable backend services and APIs using NodeJS and Python
- Build event-driven architectures using RabbitMQ and Kafka for real-time data processing
- Develop and manage data pipelines integrating PostgreSQL and BigQuery for analytics and warehousing
- Integrate and deploy Generative AI models (LLMs, embeddings, AI APIs) into backend systems for automation, insights, and intelligent workflows
- Design AI-powered features such as recommendation systems, document processing, or conversational interfaces
- Ensure system reliability, security, and low-latency performance for mission-critical systems
- Lead technical design discussions, conduct code reviews, and mentor junior engineers
- Optimize database queries, implement caching strategies, and improve overall system performance
- Collaborate with cross-functional teams to deliver end-to-end product features
- Implement monitoring, logging, and observability solutions
Required Skills and Qualifications
- 2+ years of professional backend development experience
- Strong expertise in NodeJS and Python for production-grade applications
- Proven experience building RESTful APIs and microservices architectures
- Experience working with Generative AI frameworks/APIs (OpenAI, LangChain, vector databases, prompt engineering)
- Understanding of integrating LLMs into production systems (RAG, embeddings, fine-tuning basics)
- Strong proficiency in PostgreSQL, including query optimization and schema design
- Hands-on experience with RabbitMQ and Kafka
- Experience with BigQuery or similar data warehousing solutions
- Solid understanding of distributed systems, scalability patterns, and high-traffic applications
- Strong knowledge of authentication, authorization, and security best practices
- Experience with Git, CI/CD pipelines, and modern development workflows
- Excellent problem-solving and debugging skills
- Exposure to fintech or financial services, cloud platforms (GCP/AWS/Azure), Docker/Kubernetes, caching tools (Redis/Memcached), and regulatory requirements (KYC, compliance, data privacy) is a plus
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Company: Lucid Growth Media
Website: https://lucidgrowthmedia.com/
Department: Engineering
Employment type: Full-time
Work mode: On-site
Job location: Shyamnagar, Jaipur, Rajasthan
Minimum experience: 4 years of professional experience
Maximum experience: 6 years of professional experience
Prior on-site development-team experience: At least 2 years
Monthly take-home salary: ₹60,000–₹80,000 — up to ₹80,000, based on demonstrated capability and relevant experience. The offer will include a salary breakdown.
Working schedule: Monday to Saturday; second and fourth Saturdays off. Sundays off.
Shift timing: 9:00 AM–6:00 PM (9-hour shift)
Application deadline: 30 September 2026
Skills: Node.js, TypeScript, Rust, asynchronous processing, REST APIs, database design, performance debugging, Git review and application security.
Job description
Join a small engineering team improving existing software and building new capabilities. You will own backend reliability, data correctness and asynchronous processing, and guide technical decisions across application and automation engineers.
This is a hands-on position involving production debugging, measured performance improvements, safe changes to existing code and release ownership. Company-provided AI coding tools support the work; you remain responsible for understanding and verifying what ships.
Responsibilities
- Develop and improve TypeScript/Node.js APIs and Rust services, including concurrency, failure handling and durable processing.
- Diagnose slow queries and API paths; improve schemas, indexes, caching and background jobs based on evidence.
- Define reliable service contracts, event identities, retries and reconciliation across connected components.
- Protect data access, credentials and permissions; plan migrations, staged releases and recovery.
- Review changes, document decisions and help engineers resolve technical blockers.
- Break work into tracked tasks with acceptance criteria, obtain the required approval and provide test/release evidence at completion.
Required skills and experience
- Substantial production Node.js/TypeScript experience and Rust experience you can explain through systems you personally changed or operated.
- Practical asynchronous Rust, ownership/error handling, network integration, persistence and debugging skills.
- Strong database fundamentals, including query analysis, transactions or consistency trade-offs, and safe migration practices.
- Experience with API authentication, automated tests, Git review, logging and controlled deployment.
- Clear written English for task plans, technical decisions, incident notes and constructive review discussions.
- Evidence of taking responsibility for a problem, responding to feedback and verifying the corrected result.
Experience with MCP/tool integrations, containerised services or performance profiling is useful. Depth in the core responsibilities matters more than a long list of frameworks.
How we work and hire
Work follows documented tasks, approval, implementation, review and verification. We value early escalation of blockers and honest reporting of results.
Selection includes a short AI-assisted initial interview, an approximately 60–90-minute practical using synthetic material, and an on-site technical discussion. Final hiring decisions include human review.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Title : Senior Backend Engineer – Node.js & TypeScript
Experience : 4+ Years
Employment Type : Contract – 3 Months
Location : Pune
Work Mode : On-site
Working Hours : 03:00 PM to 11:00 PM OR 03:00 PM to 12:00 AM
Time Zone : Minimum 4-hour overlap with Eastern Time (ET)
About the Role :
We are looking for a Senior Backend Engineer to design, develop, and scale an AI-led digital platform. The role involves working closely with the Founder/CEO and technical team on architecture, product development, innovation, and end-to-end feature ownership.
Mandatory Skills :
Node.js, TypeScript, REST, GraphQL, PostgreSQL, SQL, Prisma / TypeORM / Sequelize, AWS (ECS, EC2, S3, RDS, Lambda), Airbyte / dbt / Airflow / AWS Glue, Data Warehousing, Event-Driven Architecture, Message Queues, CI/CD, Automated Testing, Backend Architecture, Scalability & Performance.
Key Responsibilities :
- Design and develop scalable backend services using Node.js and TypeScript.
- Build and optimize REST and GraphQL APIs.
- Work with PostgreSQL, SQL, and ORMs such as Prisma / TypeORM / Sequelize.
- Design data pipelines using Airbyte, dbt, Airflow, or AWS Glue.
- Manage and optimize AWS infrastructure including ECS, EC2, S3, RDS, and Lambda.
- Implement CI/CD, automated testing, event-driven architectures, and message queues.
- Optimize API performance, scalability, reliability, and data warehouse solutions.
- Own features end-to-end from design to production.
- Participate in code reviews, on-call support, and production troubleshooting.
- Collaborate with Product, QA, and Engineering teams and mentor junior developers.
- Work closely with the Founder / CEO on technical solutioning and product innovation.
Requirements :
- 4+ years of hands-on Node.js & TypeScript backend development.
- Strong experience with AWS, PostgreSQL, SQL, APIs, and backend architecture.
- Hands-on experience with data pipelines and data warehousing.
- Experience with CI/CD, automated testing, event-driven systems, and message queues.
- Strong problem-solving skills and end-to-end ownership mindset.
- Ability to work independently in a fast-paced environment.
- Good communication and collaboration skills.
- Bachelor's degree in Computer Science, IT, or a related field.
Preferred :
- Terraform / CloudFormation and Infrastructure as Code.
- Docker / Kubernetes and strong DevOps exposure.
- AWS backup / disaster recovery experience.
- Exposure to GCP / Azure.
- Startup / early-stage product development experience.
Proficient
Python Backend Development
Python, REST APIs, Microservices, FastAPI, Flask, Django, API Design, Authentication, Error Handling
Design, implement, and maintain scalable backend systems using Python frameworks. Build robust REST APIs, ensure secure authentication, and handle errors gracefully. Demonstrate expertise in microservices architecture and API design.
35
Proficient
React JS
React JS, Components, Hooks, State Management, API Integration, Responsive UI, Frontend Testing
Develop responsive and interactive user interfaces using React JS. Effectively use components, hooks, and state management. Integrate APIs and ensure frontend code is well-tested and maintainable.
30
Proficient
Gen AI / Agentic AI
LLMs, Agentic AI, LangChain, LangGraph, Google ADK, Semantic Kernel, Prompt Engineering, Tool Calling, RAG, Embeddings, Vector Search, Memory, Planning, Reasoning, Multi-Agent Systems, Guardrails, Azure OpenAI, Vertex AI, AWS Bedrock
Demonstrate hands-on experience with LLMs and agentic AI frameworks. Build, integrate, and optimize AI agents using modern tools and platforms. Show proficiency in prompt engineering, tool calling, RAG, embeddings, and multi-agent systems.
30
Advanced
Cloud & Deployment
AWS, Azure, GCP, Cloud Deployment, Containers, CI/CD, Application Hosting, Monitoring
Deploy applications to cloud platforms, manage containers, set up CI/CD pipelines, and monitor application health. Demonstrate familiarity with at least one major cloud provider.
About the Role
We are hiring a Backend Engineer to build and operate the services that power a leading technology marketplace being relaunched under new ownership.
You will work behind the GraphQL federation, inside the ~40 microservices that own billing, subscriptions, the catalog, RBAC, the proxy's control plane, and the Analytics/Quota services. The runtime is Node.js/TypeScript on AWS EKS, with Aurora MySQL / Postgres and DynamoDB for state, Redis / Elasticache / Couchbase for caching, Kafka (MSK) and Kinesis as the event backbone, and ClickHouse for real-time analytics reads. Every consumer-to-provider call passes through the proxy your services configure, and every dollar of marketplace revenue flows through the commerce code your services own.
Roles and Responsibilities
· Build and operate services — Design, ship, and run Node.js/TypeScript services that sit behind the GraphQL federation. Own a slice of the ~40-service estate end-to-end: API design, schema, persistence, tests, deployment, on-call.
· GraphQL federation subgraphs — Add types, resolvers, and capabilities to the federated Platform API. Keep subgraph boundaries clean; respect RBAC at the federation enforcement layer.
· Commerce backbone — Build the subscription, invoicing, overage, dispute, and payout flows that integrate with Stripe and PayPal webhooks and the billing state machine. Make sure metering, billing, and payouts stay accurate, auditable, and replayable.
· Proxy control plane — Build the management APIs and background workers that configure the runtime proxy: API keys, plans, rate-limit policies, quota caches, abuse signals.
· Event-driven systems — Produce and consume Kafka and Kinesis events safely: schema evolution, idempotency, retries, dead-letter handling. Operate Lambda consumers where they're the right tool.
· Data services — Help own the Node.js Analytics Service and Quota Service that front ClickHouse and Snowflake. Keep latency low, queries cheap, and authorisation correct.
· Performance and reliability — Diagnose hot paths, tune queries, add caches where they matter, and remove caches that have become liabilities. Write the SLOs and the alerts that defend them.
· Security isolation — Implement OAuth2 / JWT / mTLS where they belong; respect least-privilege; design APIs that fail closed.
· On-call and incident response — Take part in the rotation. Lead investigations across services when something rooted in your area breaks.
· LLM-assisted engineering — Use LLM-based coding and agentic tooling to evolve how features are designed, reviewed, and tested.
What Success Looks Like
• Services you own meet their SLOs, deploy multiple times a day, and rarely wake anyone up.
• Billing, subscription, overage, and payout flows you ship are accurate to the cent, replayable, and trusted by both providers and consumers.
• GraphQL subgraphs you maintain stay fast, well-typed, and pleasant to extend.
• Event pipelines you produce and consume are idempotent, observable, and survive replay and back-pressure.
• The first generation of agent-native primitives you help build land in production and start carrying real agent traffic.
What You Bring
• 5–8 years of backend engineering experience, with non-trivial work on production services that real customers depended on.
• Strong TypeScript / Node.js in a production service environment; comfort with async patterns, streams, and back-pressure.
• Solid API design — REST and GraphQL (ideally federation: Apollo Federation, Mercurius, or similar). Schema design, persisted queries, performance tuning.
• Production fluency with SQL — MySQL and/or Postgres. Bonus for Redis or ClickHouse.
• Experience with event-driven systems — Kafka or similar. You understand idempotency, exactly-once myths, and consumer lag.
• Hands-on AWS (EKS, MSK, Kinesis, DynamoDB, Lambda, DMS) and Kubernetes. Comfortable reading and writing Terraform.
• Modern engineering practice: observability, feature flags, CI/CD, and safe rollouts.
• Care for correctness on the money path — you have shipped billing, metering, or payment code before and have the scars to show for it.
• Bonus: experience with API gateways, rate limiting, quota enforcement, usage metering, agent protocols (MCP, A2A, x402), or LLM-based developer tooling.
• You write small, reviewable PRs. You add the test before you fix the bug. You would rather ship a smaller thing well than a bigger thing badly.
Why This Role Matters
Our backend is what keeps checkout, RTO, and payments fast and reliable at ~$2B GMV across 15,000+ merchants. As an SDE 2 you own services end to end, make the architecture calls that keep them performant, and set the technical bar for the engineers around you. The trade-offs you pick show up directly in merchant conversions and platform reliability - this is a builder's seat with real ownership.
What You'll Own
- Design and build backend services primarily in Node.js/NestJS, with Go for select services, backed by Postgres, Mongo, and Redis.
- Own event-driven flows on Kafka - throughput, ordering, and failure handling.
- Make and document the architecture and trade-off decisions for systems you lead.
- Ship features end to end, dropping into the frontend (React/Svelte) when it's the fastest path.
- Strengthen CI/CD, observability, and deployments on AWS.
- Review code, mentor SDE 1s and AEs, and raise the quality bar on the team.
- Take ambiguous problems and drive them to delivery with minimal hand-holding.
Who You Are
- Strong backend engineer in JavaScript/TypeScript on Node.js/NestJS (our primary stack); working knowledge of Go, or ready to pick it up.
- Solid at data modelling across Postgres and Mongo, and knows when Redis earns its place.
- Has built and scaled event-driven systems (Kafka or equivalent).
- At home on the backend but happy to work across the stack in React/Svelte.
- Thinks in systems - scalability, reliability, maintainability - not just features.
- Has mentored engineers and owns code quality and delivery, not just their own tickets.
- Communicates clearly and does well with ambiguity in a fast-moving team.
Senior Software Engineer I (Backend, Enterprise SaaS - AP) Role summary
•Senior individual contributor owning backend services for a large-scale enterprise SaaS platform (Kanban-style work management and flow).
•Designs and ships features end-to-end, collaborating closely with frontend, product, and QA.
What you’ll do
•Design, implement, and maintain Node.js (TypeScript/JavaScript) backend services and APIs.
•Model and evolve core domain entities (boards, lanes, work items, WIP rules, permissions, cross-team connections).
•Build secure, multi-tenant REST/JSON APIs consumed by web frontends and other internal services.
•Implement business logic for work-flow, metrics, and cross-team visibility.
•Improve performance, reliability, and observability of existing services.
•Integrate backend services with data storage and analytics layers via well-designed interfaces.
•Write and maintain automated tests (unit, integration, contract) and participate in code reviews.
•Partner with product to refine requirements and break work into incremental, shippable slices.
Tech stack
•Node.js, TypeScript/JavaScript
•REST/JSON APIs (GraphQL familiarity a plus)
•Relational/NoSQL data stores
•CI/CD, logging, metrics, and alerting tools
Experience & qualifications
•~6–9 years of backend engineering experience building web or SaaS products.
•Strong Node.js skills and experience designing clean API boundaries.
•Solid understanding of data structures, algorithms, and distributed system basics.
•Experience in agile teams; comfortable collaborating across time zones.
Nice to have
•Experience with Kanban/Agile tools or other developer/productivity SaaS products.
•Experience using AI-assisted coding tools (e.g., GitHub Copilot, Claude Code) in day-to-day development.
•Hands-on experience with React or close collaboration with React frontend teams.
Most sales tools help you send emails. We’re building something different.
At Salesforge, we’re creating autonomous AI agents that can:
Find the right prospects
Generate highly personalized outreach
Run conversations
And book meetings
All without human involvement.
Why this is interesting
A lot of AI products stop at “generate text.” We’re focused on outcomes.
That means solving problems like:
How do you generate messages that actually get replies?
How do you evaluate and improve agent performance over time?
How do you orchestrate millions of AI-driven interactions reliably?
How do you combine structured data + LLMs in a way that scales?
If you enjoy working at the intersection of systems + AI + real-world feedback loops, this will feel like a playground.
What you’ll be working on
You won’t be maintaining legacy systems.
You’ll be:
Designing and building core backend systems that power our AI agents
Creating APIs and services that handle high-scale, real-time workflows
Working with queues (Kafka / SQS / RabbitMQ) to orchestrate async systems
Thinking deeply about performance, cost, and reliability in AI pipelines
Shipping features end-to-end with a small, senior team
The team
We’re a small group of experienced builders. We move quickly, care about quality, and avoid unnecessary process.
No layers of management.
No long planning cycles.
Lots of ownership and autonomy.
What we’re looking for
5+ years of backend engineering experience
Strong system design fundamentals
Experience with distributed systems and async processing
Familiarity with relational and/or document databases
Clear communicator, low ego, high ownership
Why join
You’ll work on a product where the output is measurable (meetings booked, revenue generated)
You’ll have real ownership from day one
You’ll be early in building a new category (AI sales agents)
You’ll grow as fast as we do
Why this role exists
Most systems work at a low scale.
Very few survive real production load, complex workflows, and enterprise edge cases.
We are building a platform that must:
- Scale from 500K → 20M+ interactions/month
- Handle complex insurance workflows reliably
- Become easier to deploy as it grows, not harder
- This role exists to build the backend foundation that makes this possible.
What you’ll do
You will not just write services.
You will design and own core platform systems.
1. Scale the platform without breaking architecture
- Scale from 50K → 4M+ interactions/month
- Ensure:
- High availability
- Low latency
- Fault tolerance
- Avoid large rewrites — build systems that evolve cleanly
2. Build the workflow automation (WA) engine
- Design a flexible system with:
- States
- Stages
- Cohorts
- Dynamic workflows
- Ensure workflows:
- Handle edge cases reliably
- Can be configured easily
- Move from:
- Hardcoded flows → configurable execution engine
3. Build the insurance-specific data layer
- Design data models for:
- Policy states
- Claim workflows
- Consent tracking
- Ensure the system works across:
- Multiple insurers
- Multiple use cases
- Build a platform-first data layer, not use-case-specific hacks
4. Make deployment and setup simple
- Ensure workflows and data models are:
- Easy to configure
- Easy to launch
- Reduce friction for:
- Product teams
- Deployment teams
5. Create a compounding data advantage
- Build a data layer that:
- Improves with every deployment
- Captures structured signals
- Ensure data becomes a long-term edge, not just storage
6. Own production reliability
- Participate in on-call rotation across 3 engineers
- Ensure:
- Incidents are handled quickly
- Root causes are fixed permanently
- Build systems where reliability is shared, not individual
What success looks like
- Platform scales to 2M+ interactions/month smoothly
- Workflow engine supports complex, dynamic use cases
- Data layer enables fast deployment across accounts
- Edge cases are handled without constant firefighting
- System becomes easier to use as it grows
- Production issues are rare and predictable
Who you are
- You have built:
- Scalable systems
- Distributed services
- You think in:
- Systems
- Data models
- Trade-offs
- You are comfortable owning:
- Architecture
- Production systems
What will make you stand out
- Experience building:
- Workflow engines
- State machines
- Data-heavy platforms
- Strong understanding of:
- System design
- Distributed systems
- Failure handling
- Experience working in:
- High-scale production environments
Why join
- You will build the core backend of an AI platform
- Your work directly impacts:
- Scale
- Reliability
- Product capability
- You will design systems that move from:
- Use-case specific → platform-level infrastructure
What this role is not
- Not just API development
- Not limited to feature-level work
- Not disconnected from production realities
What this role is
- A system architect
- A builder of scalable platforms
- A driver of long-term technical advantage
One question to self-evaluate
Can you design backend systems that scale, handle edge cases, and become easier to use as they grow?













