AVP Digital Marketing

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar,

Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Graphic Design Intern

Experience Level: Fresher

Location: Bangalore, Onsite

Job Overview:

As a Graphic Design Intern focused on social media, you will support our team in creating engaging and visually appealing content for various social media platforms. This is an excellent opportunity to gain hands-on experience in a fast-paced environment and contribute to real-world projects.

Key Responsibilities:

Content Creation: Design eye-catching graphics, animations, and videos for social media

posts, stories, ads, and other digital content.

Brand Consistency: Ensure all visual content aligns with our brand guidelines and maintains a

cohesive look and feel across platforms.

Social Media Trends: Stay up-to-date with current design trends and social media best

practices to ensure content remains relevant and engaging.

Collaboration: Work closely with the social media team, including content creators and

marketing specialists, to brainstorm and execute creative ideas.

Feedback Integration: Revise and refine designs based on feedback from team members

and stakeholders to ensure high-quality deliverables.

Analytics Review: Assist in analyzing the performance of social media graphics and provide recommendations for improvement based on engagement metrics.

Please attach your portfolio/Behance link to the resume while applying

Job description

• Database Design & Development:
• Design, implement, and maintain PostgreSQL databases.
• Develop efficient schemas, indexes, and stored procedures to optimize data performance.
• Backend Development:
• Develop RESTful APIs and backend services using Node.js.
• Integrate databases with backend applications for seamless data flow.
• Query Optimization & Performance Tuning:
• Optimize SQL queries for performance and scalability.
• Monitor database health and troubleshoot slow queries or deadlocks.
• Security & Compliance:
• Implement database security best practices, including role-based access control (RBAC) and encryption.
• Ensure compliance with industry standards like GDPR, HIPAA, etc.
• Data Migration & Backup:
• Develop and maintain data migration scripts between different PostgreSQL versions or other databases like mongodb.
• Set up and manage database backup and recovery strategies.
• Write efficient SQL queries and manage database schemas using PostgreSQL.
• Build RESTful APIs and integrate third-party APIs/services.
• Optimize application performance and troubleshoot production issues.
• Ensure data security and protection practices are followed.
• Write clean, maintainable code and participate in code reviews.

About the Role:

We are seeking a talented B2B Copywriter to join a dynamic creative agency that partners with global enterprises. This role is perfect for someone who is passionate about crafting compelling narratives, developing impactful content, and shaping the voice of leading B2B brands. If you have a keen understanding of corporate communications, employer branding, and ESG storytelling, we’d love to hear from you!

Location: Bangalore

Employment Type: Full-Time, Permanent

Experience: 2-3 years

Joining Date: ASAP

Responsibilities:

• Develop engaging and persuasive content for B2B campaigns, marketing videos (including explainers), corporate communication reports, websites, and more.
• Conduct thorough research to create content that aligns with the client’s brand voice and objectives.
• Collaborate closely with design, production, and client servicing teams to bring creative concepts to life.
• Stay updated with industry trends and suggest innovative creative formats and storytelling techniques.
• Transform complex data and insights into clear, compelling, and engaging narratives.
• Ensure content aligns with brand guidelines and meets the highest standards of creativity and clarity.
• Work efficiently under deadlines while maintaining quality and consistency.

Qualification:

• 1-3 years of proven experience in copywriting with global brands and B2B
• Bachelor’s degree in English, Journalism, Communications, Marketing, or a related field.
• Proven track record of high-quality copywriting for global B2B brands.
• Strong visualization skills with the ability to create impactful and engaging content.
• Excellent research skills, attention to detail, and an ability to distill complex ideas into simple, effective messaging.
• A creative mindset with a passion for storytelling and branding.

If you’re ready to take on an exciting role in a fast-paced creative environment, apply now!

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

• Interacting with assigned leads/clients to understand their property requirement in detail via Phone

• Fix up an Face to Face meeting for better understanding of client requirement and To advise suitable options

• Maintain and develop relationships with new & existing customers in person and via telephone calls,chat and emails

• Lineup site inspection/visits for shortlisted/suitable options as advised on Face to Face meeting

• Maintain good relationship with Developer employees to ensure the client get the proper info like Features,Specifications,Pricing and Availability at the time of site visit

• Should have quality to engage and build strong relationship with customers from the enquiry to property registration

• Get updated about exciting & upcoming projects,industry developments,schemes,govt.subsidies,housing loan benefits for home buyers

• Prepare and Maintain on Daily, Weekly and Monthly reports in the shared formats

• Achieving Sales targets and Adhere organisation policies religiously 

• Maintains quality service for clients and Developers by establishing and enforcing organization standards

• Identify new projects/inventory to add on exciting inventory 

• Contributes to team effort by accomplishing related results as needed

Responsibilities

• Work towards making the interface of the Flam app & website visually world-class, clean and legible, intuitive to understand, and aesthetically appealing.
• Experienced in collaborating with Product Managers, UI/UX Designers, and Developers to see an idea through conceptualization, design, validation, and development
• Collaborate with team members from the Tech, Marketing, and Community teams
• Exceptional in terms of customer empathy, human-centric UI designs
• Good understanding of UX principles, Information Architecture, Usability techniques, and UI patterns

Requirements

• 3+ years of experience in building user interface
• Visual design sense across the board
• Designing UIs / Applying illustration skills to UIs
• Typography
• Communication with peers and clear articulation of thoughts and decisions
• Motion Design and Illustration Skills, Micro-animations of illustrations is a plus