reputationcom
www.reputation.comFounded :
2006
Type :
Services
Size
Stage :
Profitable
About
Reputation.com is a leading Online Reputation Management (ORM) platform that helps large, multi-location enterprises monitor review sites and social media, generate more representative star ratings and reviews, make operational changes to improve customer experience, and maximize customer retention and revenue. It solves the problem of companies struggling to ensure that their reviews and ratings reflect actual customer satisfaction, and operates in industries such as retail, hospitality, healthcare, automotive, and more.
Reputation.com was founded in 2006 and is headquartered in California, USA. The company's platform uses artificial intelligence and machine learning to analyze customer feedback and provide actionable insights to improve customer experience. It has helped companies across various industries improve their online reputation and increase revenue. For example, a leading automotive dealership group used Reputation.com's platform to increase its average star rating from 3.7 to 4.7 and saw a 25% increase in sales.
Reputation.com operates in industries such as retail, hospitality, healthcare, automotive, and more. Its platform is used by large, multi-location enterprises to monitor and manage their online reputation, improve customer experience, and increase revenue. The company has received funding from top-tier venture capital firms such as Kleiner Perkins, August Capital, and Bessemer Venture Partners. It has also been recognized as a World Economic Forum Global Growth Company.
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