Jeavio
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Ruby on Rails (ROR)
Ruby
Javascript
MongoDBWork as a member of a team responsible for developing a large-scale, highly available and fault-tolerant SaaS based Leasing & Asset management solution in the commercial real estate space in accordance with established processes. You will apply your knowledge of building scalable, distributed applications and have the opportunity to work with technologies & frameworks such as Ruby on Rails, NodeJS, ReactJS, Heroku, AWS, Postgres DB
Essential Functions include but are not limited to the following.
You will be expected to:
- Contribute to all phases in the software lifecycle – requirements analysis, solution design, development, and deployment
- Maintain high quality standards for the work undertaken and be responsible for the quality of deliverables.
- Ensure assigned projects are developed in accordance with established engineering processes, adhering to scope, schedule constraints and agile project plans
- Guide/mentor the less experienced team members
- Participate in code reviews
- Work effectively as part of a distributed team
- Document the features worked by him/her
Key technical expertise areas expected for this role:
- Strong programming skills in Ruby with clear understanding of Object-Oriented and Functional programming.
- Experience working with Ruby on Rails framework
- Experience on REST API Programming preferably based on a Microservices Architecture
- Good Understanding of Databases (Postgres) and proficiency in database schema designing & writing efficient SQL Queries.
- Strong troubleshooting skills
- Demonstrable ability to learn new programming languages and frameworks quickly
- Experience with distributed systems with specific focus on security and scalability
- Experience with modern cloud technologies such as AWS
Additional areas that would add value:
- Experience working with Cloud Service providers & platforms like AWS, Heroku
- Strong understanding of Design Patterns & their application in system design
- Test Driven & Behavior Driven Development
- Automated Unit/Integration testing
- Using DevOps & Infrastructure tooling such as GoCD/Jenkins, Git
- Frontend web development with JavaScript frameworks like React
- Experience working on projects, preferably in the real estate domain
- Experience working with Virtualization and Containerization technologies including Docker, Kubernetes.
- Experience working in Agile Scrum/Kanban methodologies
- Experience working with Linux and Shell scripting
Education:
- Bachelors or Master’s in Computer Science or related fields
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
CC++
PHPWork as a member of a team responsible for problem resolutions requiring extensive analysis, troubleshooting to product development. You will apply your knowledge of building scalable, distributed applications to provide ideal solutions to solving our clients business problems by driving customer experience outcomes with enhanced technical capabilities. Essential Functions include, but are not limited to the following.
You will be expected to:
- Work closely with a team of highly technical engineers distributed geographically.
- Contribute to all phases in the software lifecycle requirements analysis, solution design, development, and delivery
- Build high quality, efficient & reusable code in server-side programming.
- Troubleshoot & debug applications/products
- Ensure assigned projects are developed in accordance with established engineering processes, adhering to scope, schedule constraints and agile project plans
- Guide/mentor the less experienced team members
- Participate in code reviews
- Document and test the features worked on by you or team
- Explore & Propose to incorporate cutting-edge technologies / plugins etc to improve applications
- In addition, position is responsible for a variety of complex Linux, SQL, networking and coding challenges.
Must Have Skills:
- Strong programming skills in C/C++, Knowledge of PHP would be advantageous.
- Experience in Networking software development and Domain Knowledge
- Experience working with Linux
- Good Understanding of Databases (MySQL) and proficiency in SQL Queries.
Good to Have Skills:
- Knowledge of RESTful APIs
- Exposure to DevOPS practices, Continuous Integration (CI/CD), Containers (Docker).
- Experience with Spark Structured Streaming API, MySQL performance optimization, Linux Kernel experience
- Exposure to Test Driven Development
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Java
Amazon Web Services (AWS)
Spring BootWork as a member of a team responsible for developing a HIPAA compliant secure care coordination platform in accordance with established processes. You will apply your knowledge of building scalable, distributed applications and have the opportunity to work with new technologies & frameworks such as Spring Cloud Netflix, AWS, Azure, NoSQL DB.
Essential Functions include but are not limited to the following.
You will be expected to:
- Contribute to all phases in the software lifecycle – requirements analysis, solution design, development, and deployment
- Maintain high quality standards for the work undertaken and be responsible for the quality of deliverables
- Ensure assigned projects are developed in accordance with established engineering processes, adhering to scope, schedule constraints and agile project plans
- Guide/mentor the less experienced team members
- Participate in code reviews
- Work effectively as part of a distributed team
- Document the features worked by him/her
Key technical expertise areas expected for this role:
Strong programming skills in Java 8(+) with clear understanding of Object-Oriented and Functional programming.
- Experience on REST API Programming based on a Microservices Architecture
- Good Understanding of Databases (MySQL & Mongo) and proficiency in database schema designing & writing efficient SQL Queries
- Strong troubleshooting skills
- Demonstrable ability to learn new programming languages and frameworks quickly
- Experience with distributed systems with specific focus on security and scalability
- Experience with modern cloud technologies such as AWS or Azure
Additional areas that would add value:
- Spring Cloud
- Experience working with AES 256 based encryption algorithms
- Strong understanding of Design Patterns & their application in system design
- Using DevOps & Infrastructure tooling such as GoCD/Jenkins, Git
- Experience working on projects, preferably in the healthcare domain
- Experience working with Virtualization and Containerization technologies including Docker, Kubernetes.
- Automated Unit/Integration testing
- Experience working with Linux and Shell scripting
- Frontend web development with JavaScript frameworks like AngularJS
- Test Driven & Behavior Driven Development
- Experience working in Agile Scrum/Kanban methodologies
Education and Experience:
- Bachelors or Master’s in Computer Science or related fields.
- 5+ years of experience
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
• Develop and maintain customer documentation such as User / Administration / How-To / Quick Start / Installation Guides, etc.
• Create/Review/Edit Release Notes, including Customer Impact Statements prior to dissemination.
• Develops graphics through the use of screen capture tools and graphic editing tools related to applicable projects assigned.
Must to have skills
• Working knowledge of and experience operating in a Linux/Windows environment.
• Familiarity with JIRA or other Defect Tracking tools and Confluence.
• Ability read, write and compile technical documents, include feature descriptions, customer use cases, and release notes using industry best practices.
• Strong written and verbal communication skills.
• Ability to collaborate in remote team environment, actively engage subject matter experts, and follow through on commitments.
• Demonstrated experience in writing clear and concise procedural documentation for a technical audience.
• Experience with agile and comfort with rapid iteration and fast delivery.
• Demonstrated ability to balance multiple project deliverables.
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About the company
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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