Infonix Consulting

Experience: 6+ Years

 

Essential Skills & Experience

• Must to have minimum of 3 years of experience in using Angular 2+ and above versions.
• Develop modern software applications and working with the team to solution definition and guide teams through execution and implementation
• Ensuring high performance on mobile and desktop
• Must have experience for writing tested, idiomatic, and documented Angular, JavaScript, HTML and CSS
• Must have knowledge of OOP concepts, industry best practices and architecture designs.
• Must have good understanding of web technology/enterprise level applications.
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Experience should include structured source code management using SVN or GIT and build using MAVEN/Grunt.
• Good to have backend experience in any one of the backend technologies mentioned below:
  • Java with Spring boot.
  • PHP
• Need to have good experience in Web application designing.
• Good to have experience in Agile methodology.

 

Nice to Have

• Experience with web servers like Nginx or NodeJS
• Basic awareness of cloud orchestration frameworks like Kubernetes/Docker
• Understanding of Unit Testing Frameworks

 

BEHAVIORAL SKILLS

• Self-motivated and a Quick Learner
• Ability to consistently perform and meet deadlines
• Attention to detail and follow-through
• A good understanding of customer satisfaction
• Ability to work effectively in a team as well as in an individual environment
• Excellent written and verbal communication skills

Key accountabilities

 Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery

 Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention

 Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management

 People management – focus on retention, upskilling, competency development

 Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals

Experience-

 18+ years of extensive experience in service delivery and management

 Experience in Digital Marketing is highly desirable

 Minimum 8 – 10 years experiencing managing a group of 300+

 Experience in managing multiple stakeholders and international stakeholders/clients

 Demonstrated skills and abilities managing and improving service delivery metrics

 High level of initiative and self-motivation

 Must quickly adapt to and adopt change

 Demonstrated experience in making a difference to the employer and the clients

Functional Skills

 Strong Delivery & Services Management experience

 Must be a quick learner and be quick on his/her feet

 Work with a sense of purpose and urgency

 Exposure to External Audit / Certification

 Exposure to quality processes and Project Management fundamentals

 Must be able to scale with a rapidly growing organization

Behavioural Skills: (Includes leadership)

 High degree of customer focus, thinks customer first

 Presentation and executive presence

 Assertive & Passionate People Management Skills

 Ability to work through multiple internal stakeholders

 Initiative and Tenacity

 Dependability and accountability

 Integrity and Work Ethics

Desired candidate must possess the below:

 Proven ability to work with and present to end customers

 Proven ability to work collaboratively with sales and service teams in different locations

Proven ability to drive change